A business service provider (BSP) is one of several categories of
service provider in the business world. As opposed to an
application service provider which provides application components over a
computer network, the services provided by a BSP are more in the area of infrastructure: mail delivery, building security, finance, administration, and human services.
Types of business service providers
Back Office BSPs
Back office operations are the off-site delivery of a range of non-core service functions, including routine administration tasks, customer service and
technical support. Offshore back office operations involve the ongoing use of an outsourcing base in another country.
Front Office BSPs
The
front office is the part of a company that comes in contact with clients, such as the
marketing,
sales, and
service department
Service may refer to:
Activities
* Administrative service, a required part of the workload of university faculty
* Civil service, the body of employees of a government
* Community service, volunteer service for the benefit of a community or a pu ...
s. In the hotel industry, the front office (also known as front desk) welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
Examples
*Front Office Solutions Provider
References
;General
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Further reading
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Services sector of the economy
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