Business Information Services Library (BiSL), previously known as Business Information Service Management Library, is a framework used for

information management Information management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information. It may be personal information management or organizational. Information management for organizations concerns a cycle of organiz ...

. BiSL is a

public domain The public domain (PD) consists of all the creative work to which no Exclusive exclusive intellectual property rights apply. Those rights may have expired, been forfeited, expressly Waiver, waived, or may be inapplicable. Because no one holds ...

standard since 2005, governed by the ASL BiSL foundation (previously ASL Foundation) which ceased to exist in 2020. The framework describes a standard for processes within business information management at the strategy, management and operations level. BiSL is closely related to the

ITIL ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus ...

and ASL framework, yet the main difference between these frameworks is that ITIL and ASL focus on the supply side of information (the purpose of an IT organisation), whereas BiSL focuses on the demand side (arising from the end-user organisation). Remko van der Pols, Ralph Donatz, Frank van Outvorst. ''BiSL, Framework for Business Information Management. (2007)''

History

BiSL was originally developed in

the Netherlands , Terminology of the Low Countries, informally Holland, is a country in Northwestern Europe, with Caribbean Netherlands, overseas territories in the Caribbean. It is the largest of the four constituent countries of the Kingdom of the Nether ...

by RCC/Roccade Atribit. It was first described by Deurloo c.s. in an article "Model voor Functioneel Beheer", in the Dutch annual 'IT Beheer Jaarboek', edition 1998, pages 131-140 (ed. J. van Bon, Ten Hagen & Stam Uitgevers). Later, it was adopted by the ASL-BiSL Foundation, founded in 2002. The ASL-BiSL Foundation ceased to exist in 2020 and BiSL was rebranded to Digital Information Design.

BiSL in IT demand management

Based on the separation of duties, Information Delivery can be split in two areas: * IT Management representing 'Supply' :IT Management is the domain that builds and runs the information systems. It is composed of various disciplines, including Systems Management, Application Management (framed by ASL), Facility Management, and IT Service Management (framed by

). * Information Management representing 'Demand' :Information Management is the domain that frames the specification of the functional requirements that the IT services have to deliver to the end-users, the management of the corporate data model, and the management of the delivery of IT services by IT management. Information Management is supported by the most recent BiSL standard.

References

External links

{{commonscat, Business Information Services Library IT service management