Public transport bus services are generally based on regular operation of
transit bus
A transit bus (also big bus, commuter bus, city bus, town bus, urban bus, stage bus, public bus, public transit bus, or simply bus) is a type of bus used in public transport bus services. Several configurations are used, including low-floo ...
es along a route calling at agreed
bus stop
A bus stop is a place where Public transport bus service, buses stop for passengers to get on and off the bus. The construction of bus stops tends to reflect the level of usage, where stops at busy locations may have shelter (building), shelters ...
s according to a published
public transport timetable
A public transport timetable (also timetable and North American English schedule) is a document setting out information on public transport service times. Both public timetables to assist passengers with planning a trip and internal timetables ...
.
History of buses
Origins

While there are indications of experiments with
public transport
Public transport (also known as public transit, mass transit, or simply transit) are forms of transport available to the general public. It typically uses a fixed schedule, route and charges a fixed fare. There is no rigid definition of whic ...
in Paris as early as 1662, there is evidence of a scheduled "bus route" from
Market Street in
Manchester
Manchester () is a city and the metropolitan borough of Greater Manchester, England. It had an estimated population of in . Greater Manchester is the third-most populous metropolitan area in the United Kingdom, with a population of 2.92&nbs ...
to
Pendleton in
Salford
Salford ( ) is a City status in the United Kingdom, city in Greater Manchester, England, on the western bank of the River Irwell which forms its boundary with Manchester city centre. Landmarks include the former Salford Town Hall, town hall, ...
UK, started by
John Greenwood in 1824.
Another claim for the first public transport system for general use originated in
Nantes, France, in 1826. , a retired army officer who had built
public baths using the surplus heat from his flour mill on the city's edge, set up a short route between the center of town and his baths. The service started on the Place du Commerce, outside the hat shop of a M. Omnès, who displayed the motto ''Omnès Omnibus'' (Latin for "everything for everybody" or "all for all") on his shopfront. When Baudry discovered that passengers were just as interested in getting off at intermediate points as in patronizing his baths, he changed the route's focus. His new ''voiture omnibus'' ("carriage for all") combined the functions of the hired
hackney carriage
A hackney or hackney carriage (also called a cab, black cab, hack or taxi) is a carriage or car for hire. A hackney of a more expensive or high class was called a remise. A symbol of London and Britain, the black taxi is a common sight on t ...
with a
stagecoach
A stagecoach (also: stage coach, stage, road coach, ) is a four-wheeled public transport coach used to carry paying passengers and light packages on journeys long enough to need a change of horses. It is strongly sprung and generally drawn by ...
that travelled a predetermined route from inn to inn, carrying passengers and mail. His omnibus had wooden benches that ran down the sides of the vehicle; passengers entered from the rear.
In 1828, Baudry went to
Paris
Paris () is the Capital city, capital and List of communes in France with over 20,000 inhabitants, largest city of France. With an estimated population of 2,048,472 residents in January 2025 in an area of more than , Paris is the List of ci ...
, where he founded a company under the name ''Entreprise générale des omnibus de Paris'', while his son Edmond Baudry founded two similar companies in
Bordeaux
Bordeaux ( ; ; Gascon language, Gascon ; ) is a city on the river Garonne in the Gironde Departments of France, department, southwestern France. A port city, it is the capital of the Nouvelle-Aquitaine region, as well as the Prefectures in F ...
and in
Lyon
Lyon (Franco-Provençal: ''Liyon'') is a city in France. It is located at the confluence of the rivers Rhône and Saône, to the northwest of the French Alps, southeast of Paris, north of Marseille, southwest of Geneva, Switzerland, north ...
.
A London newspaper reported on July 4, 1829, that "the new vehicle, called the ''omnibus'', commenced running this morning from Paddington to the City", operated by
George Shillibeer.
The first omnibus service in
New York began in 1829, when Abraham Brower, an entrepreneur who had organized volunteer fire companies, established a route along
Broadway starting at
Bowling Green
A bowling green is a finely laid, close-mown and rolled stretch of turf for playing the game of bowls.
Before 1830, when Edwin Beard Budding of Thrupp, near Stroud, UK, invented the lawnmower, lawns were often kept cropped by grazing sheep ...
. Other American cities soon followed suit: Philadelphia in 1831, Boston in 1835 and Baltimore in 1844. In most cases, the city governments granted a private company—generally a small stableman already in the
livery
A livery is an identifying design, such as a uniform, ornament, symbol, or insignia that designates ownership or affiliation, often found on an individual or vehicle. Livery often includes elements of the heraldry relating to the individual or ...
or freight-hauling business—an exclusive franchise to operate public coaches along a specified route. In return, the company agreed to maintain certain minimum levels of service.
In 1832, the New York omnibus had a rival when the first
tram
A tram (also known as a streetcar or trolley in Canada and the United States) is an urban rail transit in which Rolling stock, vehicles, whether individual railcars or multiple-unit trains, run on tramway tracks on urban public streets; some ...
s, or streetcars started operation along
Bowery, which offered the excellent improvement in amenity of riding on smooth iron rails rather than clattering over
granite
Granite ( ) is a coarse-grained (phanerite, phaneritic) intrusive rock, intrusive igneous rock composed mostly of quartz, alkali feldspar, and plagioclase. It forms from magma with a high content of silica and alkali metal oxides that slowly coo ...
setts, called "Belgian blocks". The streetcars were financed by John Mason, a wealthy banker, and built by an Irish-American contractor,
John Stephenson. The
Fifth Avenue Coach Company introduced electric buses to
Fifth Avenue
Fifth Avenue is a major thoroughfare in the borough (New York City), borough of Manhattan in New York City. The avenue runs south from 143rd Street (Manhattan), West 143rd Street in Harlem to Washington Square Park in Greenwich Village. The se ...
in New York in 1898.
In 1831, New Yorker
Washington Irving
Washington Irving (April 3, 1783 – November 28, 1859) was an American short-story writer, essayist, biographer, historian, and diplomat of the early 19th century. He wrote the short stories "Rip Van Winkle" (1819) and "The Legend of Sleepy ...
remarked of Britain's
Reform Act (finally passed in 1832): "The great reform omnibus moves but slowly."
Steam bus
A steam bus is a bus powered by a steam engine. Early steam-powered vehicles designed for carrying passengers were more usually known as steam carriages, although this term was sometimes used to describe other early experimental vehicles too.
H ...
es emerged in the 1830s as competition to the horse-drawn buses.
The omnibus extended the reach of the emerging cities. The walk from the former village of
Paddington
Paddington is an area in the City of Westminster, in central London, England. A medieval parish then a metropolitan borough of the County of London, it was integrated with Westminster and Greater London in 1965. Paddington station, designed b ...
to the business heart of London in the City was a long one, even for a young man in good condition. The omnibus thus offered the suburbs more access to the inner city. The omnibus encouraged
urbanization
Urbanization (or urbanisation in British English) is the population shift from Rural area, rural to urban areas, the corresponding decrease in the proportion of people living in rural areas, and the ways in which societies adapt to this change. ...
. Socially, the omnibus put city-dwellers, even if for only half an hour, into previously-unheard-of physical intimacy with strangers, squeezing them together knee-to-knee. Only the very poor remained excluded. A new division in urban society now came to the fore, dividing those who kept carriages from those who did not. The idea of the "carriage trade", the folk who never set foot in the streets, who had goods brought out from the shops for their appraisal, has its origins in the omnibus crush.
Motorbus
John D. Hertz founded the
Yellow Coach Manufacturing Company in 1923 and then sold a majority of shares to General Motors in 1925.
From the 1920s,
General Motors
General Motors Company (GM) is an American Multinational corporation, multinational Automotive industry, automotive manufacturing company headquartered in Detroit, Michigan, United States. The company is most known for owning and manufacturing f ...
and others started buying up streetcar systems across the United States with a view to replacing them with buses in what became known as the
Great American Streetcar Scandal. This was accompanied by a continuing series of technical improvements: pneumatic "balloon" tires during the early 1920s, monocoque body construction in 1931, automatic transmission in 1936, diesel engines in 1936, 50+ passengers in 1948, and air suspension in 1953.
The arrest of
Rosa Parks
Rosa Louise McCauley Parks (February 4, 1913 – October 24, 2005) was an American civil rights activist. She is best known for her refusal to move from her seat on a Montgomery, Alabama, bus, in defiance of Jim Crow laws, which sparke ...
in 1955 for not giving up her seat to a white man on a public bus is considered one of the catalysts of the
Civil Rights Movement within the
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
.
Types of services
The names of different types of bus services vary according to local tradition or marketing, although services can be classified into basic types based on route length, frequency, the purpose of use and type of bus used.
Urban transport or regional

*
Transit bus
A transit bus (also big bus, commuter bus, city bus, town bus, urban bus, stage bus, public bus, public transit bus, or simply bus) is a type of bus used in public transport bus services. Several configurations are used, including low-floo ...
is the most common type of public transport bus service and is used to transport large numbers of people in urban areas, or to and from the suburbs to population centres. These buses normally run on fixed routes within an urban area.
*
Park and ride
A park and ride, also known as incentive parking or a commuter lot, is a parking lot with public transport connections that allows commuters and other people heading to city centres to leave their vehicles and transfer to a bus, Rail transport, r ...
bus services are designed to provide an onward passenger journey from a
parking lot
A parking lot or car park (British English), also known as a car lot, is a cleared area intended for parking vehicles. The term usually refers to an area dedicated only for parking, with a durable or semi-durable surface. In most jurisdi ...
. These may be branded as shuttle or express services, or part of the standard bus network.
*
Share taxi bus services are designed to run as flexible high capacity vehicles usually using minibuses to any point of a person's wish instead of a fixed route. Most common examples of share taxis include
public light buses in Hong Kong where the red topped ones act as a share taxi as opposed to green topped ones which are on fixed routes.
* Feeder bus services are designed to pick up passengers in a certain locality and take them to a
transfer point where they make an onward journey on a trunk service. This can be another bus, or a rail-based service such as a
tram
A tram (also known as a streetcar or trolley in Canada and the United States) is an urban rail transit in which Rolling stock, vehicles, whether individual railcars or multiple-unit trains, run on tramway tracks on urban public streets; some ...
,
rapid transit
Rapid transit or mass rapid transit (MRT) or heavy rail, commonly referred to as metro, is a type of high-capacity public transport that is generally built in urban areas. A grade separation, grade separated rapid transit line below ground su ...
or
train
A train (from Old French , from Latin">-4; we might wonder whether there's a point at which it's appropriate to talk of the beginnings of French, that is, when it wa ... , from Latin , "to pull, to draw") is a series of connected vehicles th ...
. Feeder buses may act as part of a wider local network, or a regional coach network.
*
Bus rapid transit (BRT) is the application of a range of infrastructure and marketing measures to produce public transport bus services that approach the operating characteristics and capacity of
rapid transit
Rapid transit or mass rapid transit (MRT) or heavy rail, commonly referred to as metro, is a type of high-capacity public transport that is generally built in urban areas. A grade separation, grade separated rapid transit line below ground su ...
systems.
Express bus service
An express bus service (also known as express commuter service, commuter bus service, or suburban bus service) is a fixed-route
bus service that is intended to run faster than normal bus services between the same two
commuter
Commuting is periodically recurring travel between a place of residence and place of work or study, where the traveler, referred to as a commuter, leaves the boundary of their home community. By extension, it can sometimes be any regular o ...
or destination points, typically on longer-distance routes.
Express buses operate on a faster schedule by not making as many stops as normal bus services and often taking quicker routes, such as along
freeway
A controlled-access highway is a type of highway that has been designed for high-speed vehicular traffic, with all traffic flow—ingress and egress—regulated. Common English terms are freeway, motorway, and expressway. Other similar terms ...
s, or by using
dedicated lanes or roadways. Express buses may also operate out of
park and ride
A park and ride, also known as incentive parking or a commuter lot, is a parking lot with public transport connections that allows commuters and other people heading to city centres to leave their vehicles and transfer to a bus, Rail transport, r ...
s, in some cases only during
rush hour in the peak direction.
Fare
A fare is the fee paid by a passenger for use of a public transport system: rail, bus, taxi, etc. In the case of air transport, the term airfare is often used. Fare structure is the system set up to determine how much is to be paid by various p ...
s on express bus services may be higher than normal parallel services. Many express buses act as precursors to
bus rapid transit lines and employ a
proof-of-payment scheme, requiring passengers to purchase tickets before boarding the bus, speeding up the service. These services may also use
suburban coaches that feature amenities like
comfortable seating and
wireless Internet service, particularly on routes that travel long distances at higher speeds without stopping.
In many cases, an express bus service is identified by a letter before or after the regular route number. For example, in
Sydney
Sydney is the capital city of the States and territories of Australia, state of New South Wales and the List of cities in Australia by population, most populous city in Australia. Located on Australia's east coast, the metropolis surrounds Syd ...
, the letters L (as in L90), E (as in E70) and X (as in 610X or X84). L indicates that the bus runs along the normal route, while E and X indicate that the bus runs along a more direct route. In
New York City
New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
, express buses operate using coaches from
Motor Coach Industries and
Prevost Car
Prevost (, ), formally known as Prevost Car, is a Canadian manufacturer of touring coach (bus), coaches and bus shells for high-end motorhomes and specialty conversions. The company is a subsidiary of the Volvo Buses division of the Volvo Group.
...
, and all except the operate along highways, sometimes for a large portion of the route. For example, the Super Expresses, the all operate on highways for most of their route. Many transit systems may also use a specific number before or after the regular route number. For example, in
Toronto
Toronto ( , locally pronounced or ) is the List of the largest municipalities in Canada by population, most populous city in Canada. It is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a p ...
, the number "9" (as in 995) goes before the regular route number to display an express bus service.
Long distance transport
Long-distance coach services (US: Intercity bus line) are bus services operated over long distances between cities. These services can form the mainstay of the travel network in countries with poor
railway
Rail transport (also known as train transport) is a means of transport using wheeled vehicles running in railway track, tracks, which usually consist of two parallel steel railway track, rails. Rail transport is one of the two primary means of ...
infrastructure. Different coach operators may band together on a
franchise or connecting basis to offer a
brand
A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
ed network that covers large distances, such as
Trailways
The Trailways Transportation System is a public transport bus service in the United States. It operates a network of approximately 70 independent bus companies. The company is headquartered in Fairfax, Virginia.
History
The predecessor to Tra ...
and
National Express
Mobico Group, formerly National Express Group, is a British multinational public transport company with headquarters in Birmingham, England. Domestically it currently operates bus and coach services under brands including National Express. Th ...
. These networks can even operate internationally, such as
Eurolines
Eurolines is a brand of intercity bus service owned by an international non-profit organisation formed under Belgian law. Using the Eurolines brand, partner bus companies operate service in Europe and Morocco.
History
Eurolines was founded in ...
of Europe. Interurban bus services are primarily aimed at linking together one or more urban centres, and as such are often run as express services while travelling in the intermediate rural areas, or even only call at two terminal points as a long distance shuttle service. Some interurban services may be operated as high specification luxury services, using
coaches, in order to compete with
railways
Rail transport (also known as train transport) is a means of transport using wheeled vehicles running in tracks, which usually consist of two parallel steel rails. Rail transport is one of the two primary means of land transport, next to roa ...
, or link areas not rail connected. Interurban services may often
terminate in central
bus station
A bus station, bus depot, or bus interchange is a structure where city buses or intercity buses stop to pick up and drop off passengers. A bus station is larger than a bus stop, which is usually simply a place on the roadside, where buses can st ...
s rather than on street stops. Other interurban services may specifically call at intermediate
village
A village is a human settlement or community, larger than a hamlet but smaller than a town with a population typically ranging from a few hundred to a few thousand. Although villages are often located in rural areas, the term urban v ...
s and may use slower transit buses or dual purpose buses.
Specialist services
*
School bus
A school bus is any type of bus owned, leased, contracted to, or operated by a school or school district. It is regularly used to Student transport, transport students to and from school or school-related activities, but not including a charter ...
es transport
children
A child () is a human being between the stages of childbirth, birth and puberty, or between the Development of the human body, developmental period of infancy and puberty. The term may also refer to an unborn human being. In English-speaking ...
to and from
school
A school is the educational institution (and, in the case of in-person learning, the Educational architecture, building) designed to provide learning environments for the teaching of students, usually under the direction of teachers. Most co ...
. While many countries and school districts organise their own services, as
school bus
A school bus is any type of bus owned, leased, contracted to, or operated by a school or school district. It is regularly used to Student transport, transport students to and from school or school-related activities, but not including a charter ...
es or
charter buses, in some areas school bus services are implemented as special journeys on the normal public timetable, specially timed and routed to arrive and depart in coordination with the
school bell. Only the latter is commonly referred to as "public transport".
*
Shuttle bus
A shuttle bus is a bus that travels a shorter route in comparison to most bus routes. Typically, shuttle buses travel in both directions between two points. Shuttle buses are designed to transport large groups of people who are all travelling ...
es are any type of bus service intended primarily to shuttle passengers between two fixed points. These can be bus or coach operated, but are usually short or medium distance journeys taking less than an hour. Shuttle buses will usually link with other
transport hub
A transport hub is a place where passengers and cargo are exchanged between vehicles and/or between mode of transport, transport modes. Public transport hubs include train station, railway stations, metro station, rapid transit stations, bus ...
s, such as
airport shuttle buses. A common use of a shuttle bus is in towns or cities with multiple terminal
train station
A train station, railroad station, or railway station is a railway facility where trains stop to load or unload passengers, freight, or both. It generally consists of at least one platform, one track, and a station building providing suc ...
s or
bus station
A bus station, bus depot, or bus interchange is a structure where city buses or intercity buses stop to pick up and drop off passengers. A bus station is larger than a bus stop, which is usually simply a place on the roadside, where buses can st ...
s, for passenger interconnections. "Shuttle" as a
brand
A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
name is applied variously across several types of service.
*
Post bus services are services that also carry
mail
The mail or post is a system for physically transporting postcards, letter (message), letters, and parcel (package), parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid ...
, often on
rural
In general, a rural area or a countryside is a geographic area that is located outside towns and cities. Typical rural areas have a low population density and small settlements. Agricultural areas and areas with forestry are typically desc ...
routes.
* Rail replacement bus services are often
charter
A charter is the grant of authority or rights, stating that the granter formally recognizes the prerogative of the recipient to exercise the rights specified. It is implicit that the granter retains superiority (or sovereignty), and that the ...
ed by
railway
Rail transport (also known as train transport) is a means of transport using wheeled vehicles running in railway track, tracks, which usually consist of two parallel steel railway track, rails. Rail transport is one of the two primary means of ...
companies as alternate means of transport for rail passengers. This can be pre-planned to cover for scheduled
track maintenance or other planned closures, or to cover for unplanned closures such as
derailment
In rail transport, a derailment is a type of train wreck that occurs when a rail vehicle such as a train comes off its rails. Although many derailments are minor, all result in temporary disruption of the proper operation of the railway sys ...
s.
File:HCS bus49.JPG, A IC Bus
IC Bus (originally IC Corporation) is an American Bus manufacturing, bus manufacturer. Headquartered in Lisle, Illinois, IC is a wholly owned subsidiary of International Motors. Established in 2002 by Navistar through the reorganization of sub ...
CE school bus with an International 3300 chassis in America
File:Free Liverpool Shuttle liveried (mo 5015), operated by Veoila Transport, Custom Coaches 'CB60 Evo II' bodied Volvo B7RLE on Moore Street in Liverpool.jpg, A shuttle bus service in Sydney
Sydney is the capital city of the States and territories of Australia, state of New South Wales and the List of cities in Australia by population, most populous city in Australia. Located on Australia's east coast, the metropolis surrounds Syd ...
File:Postbus.jpg, A postbus in St. Moritz
File:Newone - VinBus 13.jpg, VinBus electric bus at VOP
Operation
Scheduling
Many public bus services are run to a specific
timetable giving specific times of departure and arrival at waypoints along the route. These are often difficult to maintain in the event of
traffic congestion
Traffic congestion is a condition in transport that is characterized by slower speeds, longer trip times, and increased vehicular queueing. Traffic congestion on urban road networks has increased substantially since the 1950s, resulting in m ...
, breakdowns, on/off bus incidents, road blockages or bad weather. Predictable effects such as morning and evening
rush hour traffic are often accounted for in timetables using the past experience of the effects, although this then prevents the opportunity for drafting a 'clock face' timetable where the time of a bus is predictable at any time through the day. Predictable short term increases in passenger numbers may be dealt with by providing "duplicate" buses, where two or more buses operate the same slot in the timetable. Unpredictable problems resulting in delays and gaps in the timetabled service may be dealt with by 'turning' a bus early before it reaches it
terminus, so that it can fill a gap in the opposite direction, meaning any passengers on the turned bus need to disembark and continue on a following bus. Also, depending on the location of the
bus depot, replacement buses may be dispatched from the depot to fill in other gaps, starting the timetable part way along the route.
There is a common
cliché
A cliché ( or ; ) is a saying, idea, or element of an artistic work that has become overused to the point of losing its original meaning, novelty, or literal and figurative language, figurative or artistic power, even to the point of now being b ...
that people "wait all day, and then three come along at once", in relation to a phenomenon where evenly timetabled bus services can develop a gap in service followed by buses turning up almost simultaneously. This occurs when the rush hour begins and numbers of passengers at a stop increases, increasing the loading time, and thus delay scheduled service. The following bus then catches up because it begins to be delayed less at stops due to fewer passengers waiting. This is called
bus bunching
In public transport, bus bunching, clumping, convoying, piggybacking or platooning is a phenomenon whereby two or more transit vehicles (such as buses or trains) that were scheduled at regular intervals along a common route instead bunch togeth ...
. This is prevented in some cities such as
Berlin
Berlin ( ; ) is the Capital of Germany, capital and largest city of Germany, by both area and List of cities in Germany by population, population. With 3.7 million inhabitants, it has the List of cities in the European Union by population withi ...
by assigning every stop arrival times where scheduled buses should arrive no earlier than specified.
Some services may have no specific departure times, the timetable giving the
frequency of service on a route at particular phases of the day. This may be specified with departure times, but the over-riding factor is ensuring the regularity of buses arriving at stops. These are often the more frequent services, up to the busiest
bus rapid transit schemes. For headway-based schemes, problems can be managed by changing speed, delaying at stops and
leap-frogging a bus boarding at a stop.
Services may be strictly regulated in terms of
level of adherence to timetables, and how often timetables may be changed. Operators and authorities may employ on-street bus inspectors to monitor adherence in real time. Service operators often have a control room, or in the case of large operations, route controllers, who can monitor the level of service on routes and can take remedial action if problems occur. This was made easier with the technological advances of
two way radio
A two-way radio is a radio transceiver (a radio that can both transmit and receive radio waves), which is used for bidirectional person-to-person voice communication with other users with similar radios, in contrast to a broadcast receiver, whi ...
contact with drivers, and
vehicle tracking systems.
Urban land-use planning policies are essential for the success of bus transit systems, particularly as mass transit is not feasible in low-density communities. Transportation planners estimate that to support local bus service every thirty minutes, there must be a residential housing density of seven dwelling units per acre.
Fixed infrastructure
Bus services have led to the implementation of various types of infrastructure now common in many urban and suburban settings. The most prevalent example is the ubiquitous
bus stop
A bus stop is a place where Public transport bus service, buses stop for passengers to get on and off the bus. The construction of bus stops tends to reflect the level of usage, where stops at busy locations may have shelter (building), shelters ...
. Large interchanges have required the building of
bus station
A bus station, bus depot, or bus interchange is a structure where city buses or intercity buses stop to pick up and drop off passengers. A bus station is larger than a bus stop, which is usually simply a place on the roadside, where buses can st ...
s. In roads and streets, infrastructure for buses has resulted in modifications to the kerb line such as
protrusions and
indentations, and even
special kerb stones. Entire lanes or roads have been reserved for buses in
bus lane
A bus lane or bus-only lane is a lane restricted to buses, generally to speed up public transport that would be otherwise held up by traffic congestion. The related term busway describes a roadway completely dedicated for use by buses, whilst ...
s or
busways. Bus fleets require large
storage premises often located in urban areas, and may also make use of central
works facilities.
Management

The level and reliability of bus services are often dependent on the quality of the local road network and levels of
traffic congestion
Traffic congestion is a condition in transport that is characterized by slower speeds, longer trip times, and increased vehicular queueing. Traffic congestion on urban road networks has increased substantially since the 1950s, resulting in m ...
, and the population density. Services may be organised on tightly regulated networks with restrictions on when and where services operate, while other services are operated on an
ad hoc
''Ad hoc'' is a List of Latin phrases, Latin phrase meaning literally for this. In English language, English, it typically signifies a solution designed for a specific purpose, problem, or task rather than a Generalization, generalized solution ...
basis in the model of
share taxis.
Increasingly, technology is being used to improve the information provided to bus users, with
vehicle tracking technologies to assist with scheduling, and to achieve real-time integration with
passenger information systems that display service information at stops, inside buses, and to waiting passengers through personal
mobile device
A mobile device or handheld device is a computer small enough to hold and operate in hand. Mobile devices are typically battery-powered and possess a flat-panel display and one or more built-in input devices, such as a touchscreen or keypad. ...
s or
text messaging
Text messaging, or texting, is the act of composing and sending electronic messages, typically consisting of alphabetic and numeric characters, between two or more users of mobile phones, tablet computers, smartwatches, desktops/laptops, or ...
.
Fare models

Bus drivers may be required to conduct
fare
A fare is the fee paid by a passenger for use of a public transport system: rail, bus, taxi, etc. In the case of air transport, the term airfare is often used. Fare structure is the system set up to determine how much is to be paid by various p ...
collection, inspect a travel pass or
free travel pass
A free travel pass is the privilege of a certain class of passengers to use a public transport service without paying a fare or presenting a ticket. They may need to present an identification card produced by their employer or other sponsoring ...
, or oversee
stored-value card
A stored-value card (SVC) or cash card is a payment card with a monetary value stored on the card itself, not in an external account maintained by a financial institution. This means no network access is required by the payment collection termi ...
debiting. This may require the fitting of equipment to the bus. Alternatively, this duty and equipment may be delegated to a
conductor who rides on the bus. In other areas, public transport buses may operate on a
zero-fare
Free public transport, often called fare-free public transit or zero-fare public transport, is public transport which is fully funded by means other than collecting fares from passengers. It may be funded by national, regional or local governme ...
basis, or ticket validation may be through the use of on-board/off-board
proof-of-payment systems, checked by roving
ticket controllers who board and alight buses at random.
In some competitive systems, an
incumbent
The incumbent is the current holder of an office or position. In an election, the incumbent is the person holding or acting in the position that is up for election, regardless of whether they are seeking re-election.
There may or may not be ...
operator may introduce a "low-cost unit" paying lower wages, in order to be able to offer lower fares, using older buses cascaded from a main fleet to also reduce costs. In some sectors, operators such as Megabus (both
in the UK and
in North America) have attempted to emulate the low-cost airlines model in order to attract passengers through low fares, by offering
no-frills bus services.
Ownership
Public transport bus operation is differentiated from other bus operation by the fact the owner or driver of a bus is employed by or contracted to an organisation whose main public duty or commercial interest is to provide a public transport service for passengers to turn up and use, rather than fulfilling private contracts between the bus operator and user. Public transport buses are operated as a
common carrier
A common carrier in common law countries (corresponding to a public carrier in some civil law (legal system), civil law systems,Encyclopædia Britannica CD 2000 "Civil-law public carrier" from "carriage of goods" usually called simply a ''carrier ...
under a
contract of carriage between the passenger and the operator.
The owners of public transport buses may be the
municipal
A municipality is usually a single administrative division having corporate status and powers of self-government or jurisdiction as granted by national and regional laws to which it is subordinate.
The term ''municipality'' may also mean the gov ...
authority or
transit authority
A transit district or transit authority is a government agency or a public-benefit corporation created for the purpose of providing public transportation within a specific region.
A transit district may operate bus, rail or other types of t ...
that operates them, or they may be owned by individuals or private companies who operate them on behalf of the authorities on a
franchise or
contract
A contract is an agreement that specifies certain legally enforceable rights and obligations pertaining to two or more parties. A contract typically involves consent to transfer of goods, services, money, or promise to transfer any of thos ...
basis. Other buses may be run entirely as private concerns, either on an
owner-operator basis, or as multi-national transport groups. Some countries have specifically
deregulated their bus services, allowing private operators to provide public bus services. In this case, an authority may make up the shortfall in levels of private service provision by funding or operating 'socially necessary' services, such as early or late services, on the weekends, or less busy routes. Ownership/operation of public transport buses can also take the form of a charitable operation or
not for profit
A not-for-profit or non-for-profit organization (NFPO) is a legal entity that does not distribute surplus funds to its members and is formed to fulfill specific objectives.
While not-for-profit organizations and non-profit organizations (NP ...
social enterprise
A social enterprise is an organization that applies commercial strategies to maximize improvements in financial, social and environmental well-being. This may include maximizing social impact alongside profits for co-owners.
Social enterprises ha ...
s.
Larger operations may have fleets of thousands of vehicles. At its peak in the 1950s, the
London Transport Executive
The London Transport Executive was the organisation responsible for public transport in Greater London, England between 1948 and 1962. In common with all London transport authorities from 1933 to 2000, the public name and operational brand o ...
owned a bus fleet of 8,000 buses, the largest in the world. Many small operators have only a few vehicles or a single bus owned by an owner-driver.
Andhra Pradesh State Road Transport Corporation holds the
Guinness world record
''Guinness World Records'', known from its inception in 1955 until 1999 as ''The Guinness Book of Records'' and in previous United States editions as ''The Guinness Book of World Records'', is a British reference book published annually, listi ...
of having the largest fleet of buses with 22,555 buses.
Regulation
In all cases in the
developed world
A developed country, or advanced country, is a sovereign state that has a high quality of life, developed economy, and advanced technological infrastructure relative to other less industrialized nations. Most commonly, the criteria for eval ...
, public transport bus services are usually subject to some form of legal control in terms of vehicle safety standards and method of operation, and possibly the level of
fare
A fare is the fee paid by a passenger for use of a public transport system: rail, bus, taxi, etc. In the case of air transport, the term airfare is often used. Fare structure is the system set up to determine how much is to be paid by various p ...
s charged and routes operated.
Bus services are being made
accessible, often in response to rules and regulations in
disability discrimination laws. This has resulted in the introduction of
paratransit
Paratransit (also community transport in the United Kingdom, or intermediate public transport) is a type of public transport service that supplements fixed-route mass transit by providing individualized rides without fixed routes or timetables. P ...
services and
low-floor bus
A low-floor bus is a bus or trolleybus that has no steps between the ground and the floor of the bus at one or more entrances, and low floor for part or all of the passenger cabin. A bus with a partial low floor may also be referred to as a l ...
es to support passengers who are elderly, have a
disability
Disability is the experience of any condition that makes it more difficult for a person to do certain activities or have equitable access within a given society. Disabilities may be Cognitive disability, cognitive, Developmental disability, d ...
, or a medical condition.
Some transit agencies have also started to install bike racks in the front of buses that usually holds two bicycles. Passengers would be able to place their bicycle on the racks when riding to avoid taking up space during rush hour.
Safety
The research conducted in
Montreal
Montreal is the List of towns in Quebec, largest city in the Provinces and territories of Canada, province of Quebec, the List of the largest municipalities in Canada by population, second-largest in Canada, and the List of North American cit ...
(
Canada
Canada is a country in North America. Its Provinces and territories of Canada, ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the world's List of coun ...
) showed that travelling by bus is safer than travelling by
car
A car, or an automobile, is a motor vehicle with wheels. Most definitions of cars state that they run primarily on roads, seat one to eight people, have four wheels, and mainly transport people rather than cargo. There are around one billio ...
, for vehicle occupants but also for
pedestrian
A pedestrian is a person traveling on foot, by wheelchair or with other mobility aids. Streets and roads often have a designated footpath for pedestrian traffic, called the '' sidewalk'' in North American English, the ''pavement'' in British En ...
s and
cyclist
Cycling, also known as bicycling or biking, is the activity of riding a bicycle or other types of pedal-driven human-powered vehicles such as balance bikes, unicycles, tricycles, and quadricycles. Cycling is practised around the world fo ...
s.
There were 16 times more injured car occupants than bus occupants. Most pedestrians (95%) and cyclists (96%) were injured by a car. Looking at major injuries only (excluding minor injuries), there were 28 times more injured car occupants than bus occupants. Cars were associated with three cyclist deaths and 42 pedestrian deaths while buses were associated with no cyclist deaths and four pedestrian deaths.
See also
*
Bus rapid transit
* Destination sign
* Express train
* Limited stop
* List of bus operating companies
* Straddling bus
* Trolleybus
References
External links
{{DEFAULTSORT:Public Transport Bus Service
Public transport, Bus service
Types of bus service