Broadvox is a

VoIP Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as ...

service provider for business telecommunications. It offers voice and data network solutions for telecommunications, cable, and wireless carriers, as well as ISPs, ITSPs, Over-the-top (OTT) service providers, MVNOs, and various other business partners. Broadvox operates its own nationwide

competitive local exchange carrier A competitive local exchange carrier (CLEC) is a North American telecommunications provider classification that emerged based on the competition model of the Telecommunications Act of 1996 in the United States. The act required the previously esta ...

(CLEC) facilities. Broadvox was founded in 2001 as a wholesale VoIP carrier and is headquartered in

Cleveland Cleveland is a city in the U.S. state of Ohio and the county seat of Cuyahoga County. Located along the southern shore of Lake Erie, it is situated across the Canada–U.S. maritime border and approximately west of the Ohio-Pennsylvania st ...

, Ohio with additional offices in

Atlanta Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...

Georgia Georgia most commonly refers to: * Georgia (country), a country in the South Caucasus * Georgia (U.S. state), a state in the southeastern United States Georgia may also refer to: People and fictional characters * Georgia (name), a list of pe ...

and

Dallas Dallas () is a city in the U.S. state of Texas and the most populous city in the Dallas–Fort Worth metroplex, the List of Texas metropolitan areas, most populous metropolitan area in Texas and the Metropolitan statistical area, fourth-most ...

Texas Texas ( , ; or ) is the most populous U.S. state, state in the South Central United States, South Central region of the United States. It borders Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the we ...

. In 2003, Broadvox began offering SIP origination and termination, which increased the companies quality of the voice transmission and expanded service offerings. In 2007, Broadvox added retail SIP Trunking to its product offerings for SMB, enterprise and carrier customers. In 2015, Broadvox was acquired by Onvoy.

Google Voice

In October 2009, Documents were released by the FCC regarding

Google Voice Google Voice is a telephone service that provides a U.S. phone number to Google Account customers in the U.S. and Google Workspace (G Suite by October 2020) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switz ...

and details pertaining to growth and expansion of Google's Voice Product. Details also included network operations which listed Broadvox and other SIP Trunking Companies that help Google Voice infrastructure

Products

Broadvox provides a variety of business VoIP products and services. The products include: *

Call origination Call origination, also known as voice origination, refers to the collecting of the calls initiated by a calling party on a telephone exchange of the PSTN, and handing off the calls to a VoIP endpoint or to another exchange or telephone company for ...

services – toll free * Call termination services– toll free and A-Z termination * SMS * Local Routing Number (LRN) service * CNAM (caller ID) submission and dipping * e911 * Voice peering

Network

Broadvox has a 10G carrier-grade network that carries over 20 billion annual minutes of voice and data. The company uses high density hardware and technology from Sonus Networks,

Juniper Networks Juniper Networks, Inc. is an American multinational corporation headquartered in Sunnyvale, California. The company develops and markets networking products, including Router (computing), routers, Network switch, switches, network management so ...

, and

Cisco Systems Cisco Systems, Inc. (using the trademark Cisco) is an American multinational corporation, multinational digital communications technology conglomerate (company), conglomerate corporation headquartered in San Jose, California. Cisco develops, m ...

. It also has core switching centers in

New York New York most commonly refers to: * New York (state), a state in the northeastern United States * New York City, the most populous city in the United States, located in the state of New York New York may also refer to: Places United Kingdom * ...

Los Angeles Los Angeles, often referred to by its initials L.A., is the List of municipalities in California, most populous city in the U.S. state of California, and the commercial, Financial District, Los Angeles, financial, and Culture of Los Angeles, ...

Chicago Chicago is the List of municipalities in Illinois, most populous city in the U.S. state of Illinois and in the Midwestern United States. With a population of 2,746,388, as of the 2020 United States census, 2020 census, it is the List of Unite ...

, Dallas,

Miami Miami is a East Coast of the United States, coastal city in the U.S. state of Florida and the county seat of Miami-Dade County, Florida, Miami-Dade County in South Florida. It is the core of the Miami metropolitan area, which, with a populat ...

, Atlanta,

Denver Denver ( ) is a List of municipalities in Colorado#Consolidated city and county, consolidated city and county, the List of capitals in the United States, capital and List of municipalities in Colorado, most populous city of the U.S. state of ...

Toronto Toronto ( , locally pronounced or ) is the List of the largest municipalities in Canada by population, most populous city in Canada. It is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a p ...

and

Seattle Seattle ( ) is the most populous city in the U.S. state of Washington and in the Pacific Northwest region of North America. With a population of 780,995 in 2024, it is the 18th-most populous city in the United States. The city is the cou ...

. It is a

Tier 1 network A Tier 1 network is an Internet Protocol (IP) network that can reach every other network on the Internet solely via settlement-free interconnection (also known as settlement-free peering). Tier 1 networks can exchange traffic with other Tier 1 net ...

that has coverage in the continental United States,

Hawaii Hawaii ( ; ) is an island U.S. state, state of the United States, in the Pacific Ocean about southwest of the U.S. mainland. One of the two Non-contiguous United States, non-contiguous U.S. states (along with Alaska), it is the only sta ...

Puerto Rico ; abbreviated PR), officially the Commonwealth of Puerto Rico, is a Government of Puerto Rico, self-governing Caribbean Geography of Puerto Rico, archipelago and island organized as an Territories of the United States, unincorporated territo ...

, the

U.S. Virgin Islands The United States Virgin Islands, officially the Virgin Islands of the United States, are a group of Caribbean islands and a territory of the United States. The islands are geographically part of the Virgin Islands archipelago and are located ...

, and

Canada Canada is a country in North America. Its Provinces and territories of Canada, ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the world's List of coun ...

. In addition to a large network, Broadvox provides U.S. based customer service—including 24/7 Tier I and II carrier support. Broadvox was the first carrier to have a customized online user portal for provisioning and requesting phone numbers as well as reviewing account info.

Acquisitions and takeover

On January 6, 2014, Fusion acquired the Broadvox cloud services business, including all cloud-based voice, unified communications and SIP trunking products, for $32.1 million. On September 3, 2015, Onvoy (which already operates as a CLEC and acquired assets of Vitelity) acquired the remaining Broadvox businesses.

References

External links