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Brenda Dervin (November 20, 1938–December 31, 2022) was an American communication theorist who developed the sense-making methodology. She was Professor Emerita in the School of Communication at the
Ohio State University The Ohio State University (Ohio State or OSU) is a public university, public Land-grant university, land-grant research university in Columbus, Ohio, United States. A member of the University System of Ohio, it was founded in 1870. It is one ...
. Dervin worked primarily in the fields of
communication Communication is commonly defined as the transmission of information. Its precise definition is disputed and there are disagreements about whether Intention, unintentional or failed transmissions are included and whether communication not onl ...
and
library and information science Library and information science (LIS)Library and Information Sciences is the name used in the Dewey Decimal Classification for class 20 from the 18th edition (1971) to the 22nd edition (2003). are two interconnected disciplines that deal with inf ...
. Her research on
information seeking Information seeking is the process or activity of attempting to obtain information in both human and technological contexts. Information seeking is related to, but different from, information retrieval (IR). Compared to information retrieval T ...
and use led to the development of the sensemaking methodology. Her 1986 article, "Information Needs and Uses," in the ''
Annual Review of Information Science and Technology The ''Annual Review of Information Science and Technology'' was relaunched by the Association for Information Science and Technology's Board of Directors in 2021, following a 10-year publishing hiatus. Previously, this annual review journal was p ...
'' is considered as a seminal work and a classic citation.


Education and Career

Dervin was born in
Beverly, Massachusetts Beverly is a city in Essex County, Massachusetts, United States, and a suburb of Boston. The population was 42,670 at the time of the 2020 United States census. A resort, residential, and manufacturing community on the Massachusetts North Sho ...
on November 20, 1938. She received her B.S. in Journalism and Home Economics from
Cornell University Cornell University is a Private university, private Ivy League research university based in Ithaca, New York, United States. The university was co-founded by American philanthropist Ezra Cornell and historian and educator Andrew Dickson W ...
, with a minor in Philosophy of Religion, and her M.S. and Ph.D. in Communication Research from
Michigan State University Michigan State University (Michigan State or MSU) is a public university, public Land-grant university, land-grant research university in East Lansing, Michigan, United States. It was founded in 1855 as the Agricultural College of the State o ...
. Since her childhood, she had always been interested in what dialogue was and how people talked and (mis)understood one another. Dervin made the following remark about dialogue in one of the interviews about her career: Dervin served on the faculty of the School of Library and Information Sciences at
Syracuse University Syracuse University (informally 'Cuse or SU) is a Private university, private research university in Syracuse, New York, United States. It was established in 1870 with roots in the Methodist Episcopal Church but has been nonsectarian since 1920 ...
and the School of Communication at the
University of Washington The University of Washington (UW and informally U-Dub or U Dub) is a public research university in Seattle, Washington, United States. Founded in 1861, the University of Washington is one of the oldest universities on the West Coast of the Uni ...
before joining the Department of Communication at Ohio State University in 1986. She retired from the Ohio State University in 2012 and moved back to
Seattle, Washington Seattle ( ) is the List of municipalities in Washington, most populous city in the U.S. state of Washington (state), Washington and in the Pacific Northwest region of North America. With a population of 780,995 in 2024, it is the List of Unit ...
. Throughout her career, Dervin published 23 books and authored 124 articles and book chapters. She delivered lectures at numerous universities in the United States and elsewhere. In 1986, Dervin became the first female president of the
International Communication Association The International Communication Association (ICA) is an academic association for scholars interested in the study, teaching and application of all aspects of human and mediated communication. ICA communicates within the association and with oth ...
(ICA). She organized and coordinated the 1985 ICA Annual Convention in
Honolulu, Hawaii Honolulu ( ; ) is the List of capitals in the United States, capital and most populous city of the U.S. state of Hawaii, located in the Pacific Ocean. It is the county seat of the Consolidated city-county, consolidated City and County of Honol ...
. She made the convention theme "Beyond Polemics: Paradigm Dialogues" and invited
Anthony Giddens Anthony Giddens, Baron Giddens (born 18 January 1938) is an English sociologist who is known for his theory of structuration and his holistic view of modern societies. He is considered to be one of the most prominent modern sociologists and is ...
and Stuart Hall to the conference. She was Editor of ''Progress in Communication Sciences'' for 14 years and was on editorial boards of many communication and library and information science journals. In 2000, she was awarded an Honorary Doctorate in Social Sciences from the
University of Helsinki The University of Helsinki (, ; UH) is a public university in Helsinki, Finland. The university was founded in Turku in 1640 as the Royal Academy of Åbo under the Swedish Empire, and moved to Helsinki in 1828 under the sponsorship of Alexander ...
. She died in Seattle on December 31, 2022.


Publications

*Dervin, B. (2003). Audience as listener and learner, teacher and confidante: The sense-making approach. In B. Dervin, L. Foreman-Wernet, & E. Launterbach (Eds.), ''Sense-making methodology reader: Selected writings of Brenda Dervin'' (pp. 215–231). Cresskill, NJ: Hampton Press. *Dervin, B. (2003). Information as non-sense; information as sense: The communication technology connection. In B. Dervin, L. Foreman-Wernet, & E. Launterbach (Eds.), ''Sense-making methodology reader: Selected writings of Brenda Dervin'' (pp. 293–308). Cresskill, NJ: Hampton Press. * Dervin, B. (2005). The PHILCOMM division of ICA as seen from the margins by a formerly fem-us rebellious ragamuffn: A personal refection. ''The Communication Review'', ''8''(4), 415–421. https://doi.org/10.1080/10714420500297599 * Dervin, B. (Ed.). (2006). The strengths of our methodological divides: Five navigators, their struggles and successes pecial section ''Keio Communication Review'', ''28'', 5–52. * Dervin, B., Grossberg, L., O’Keefe, B. J., & Wartella, E. (Eds.). (1989). ''Rethinking communication: Vol. 1. Paradigm issues''. Newbury Park, CA: Sage. * Dervin, B., Grossberg, L., O’Keefe, B. J., & Wartella, E. (Eds.). (1989). ''Rethinking communication: Vol. 2. Paradigm exemplars''. Newbury Park, CA: Sage.


References


Further reading

* Agarwal, N. K. (2023). The world loses a treasure: My interactions with Brenda Dervin. ''Information Matters'', ''3''(1), 1-4. http://dx.doi.org/10.2139/ssrn.4359958. * Barbato, C. A. (1996). Dervin, Brenda L. (1938–). In N. Signorielli (Ed.), ''Women in communication: A biographical sourcebook'' (pp. 103–117). Greenwood Press. * Kelly, M. (2021). An interview with Professor Emeritus Brenda Dervin. ''The Information Society'', ''37''(3), 190–198. https://doi.org/10.1080/01972243.2021.1897915 * Reinhard, C. D. (2022). A conversation on the history of paradigmatic dialogue in communication theory: Brenda Dervin and the 1985 ICA conference. In Y. Miike & J. Yin (Eds.), ''The handbook of global interventions in communication theory'' (pp. 29–41). Routledge. http://dx.doi.org/10.4324/9781003043348-3 * Neill, S. D. (1992). The dilemma of the subjective in information organization and retrieval. ''Dilemmas in the study of information''. Westport: Greenwood Press. * Ross, C. S., Nilsen, K., & Dewdney, P. (2002). ''Conducting the reference interview''. New York: Neal-Schuman Publishers, Inc.


External links


Sense-Making
rchived outdated contentbr>Sense-Making Methodology Institute: A collection of Dervin’s published papers
Cornell University alumni Michigan State University alumni Ohio State University faculty Communication theorists Perception 1938 births 2022 deaths American women non-fiction writers American women academics 21st-century American women {{US-academic-stub