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Princesshay is a shopping precinct in the city of
Exeter Exeter ( ) is a City status in the United Kingdom, cathedral city and the county town of Devon in South West England. It is situated on the River Exe, approximately northeast of Plymouth and southwest of Bristol. In Roman Britain, Exeter w ...
, Devon, England. It was built in the early 1950s to replace buildings that had been severely damaged in the World War II Baedeker Blitz. From 2005 the precinct and some surrounding buildings were demolished and rebuilt as a new shopping centre that opened in September 2007.


History

The original Princesshay opened in the 1950s, Princesshay was the first pedestrianised shopping street in the country, running from Bedford Street to Eastgate House, roughly parallel with the High Street. The name was also used for the entire post-war development on the south side of the High Street between Paris Street and the Cathedral precinct, lying north of Southernhay. It replaced the pre-war area known as Bedford Circus (which included the Eastgate Arcade) that was levelled by the City Council following damage in the Blitz. Before building commenced, a plaque was unveiled at the site on 21 October 1949 by Princess Elizabeth after whom the development was named. After demolition of the precinct started in 2005, archaeological work was undertaken owing to its potential interest, being close to the centre of the ancient Roman town of Isca Dumnoniorum and being continuously inhabited since that time. Among the finds were over a ton of Roman tile fragments, rare early 15th century pottery and 144 coins, one of which, dated to around 1200, was minted in the city. The post-war buildings have been replaced with a modern shopping centre, opened in September 2007. It was the subject of considerable discussion with strong views for and against; inevitable because of its proximity to the Cathedral Close and Southernhay and the design which integrated mixed housing into the Exeter retail zone, and resisted the late twentieth century drive towards bland malls. Despite criticism, the site was developed by
Land Securities Land Securities Group plc, trading as Landsec, is the largest commercial property development and investment company in the United Kingdom. The firm became a real estate investment trust (REIT) when REITs were introduced in the United Kingdom i ...
in partnership with The Crown Estate into 530,000 sq ft of retail space accommodating over 60 stores. It won the British Council of Shopping Centres "Supreme Gold Award" in 2007, Retail Week's "Shopping location of the year" in 2008, and the
International Council of Shopping Centers The International Council of Shopping Centers, doing business as ICSC, is the global trade association of what it calls the "Marketplaces Industry" (i.e., shopping centers, shopping malls, and all other retail real estate). History Founded in ...
"Best Medium Sized Shopping Centre in Europe" in 2008. The shopping centre has a
CACI CACI International Inc. (originally California Analysis Center, Inc., then Consolidated Analysis Center, Inc.) is an American multinational corporation, multinational professional services and information technology company headquartered in Nor ...
rating of 30 which places it between
Covent Garden Covent Garden is a district in London, on the eastern fringes of the West End, between St Martin's Lane and Drury Lane. It is associated with the former fruit-and-vegetable market in the central square, now a popular shopping and tourist sit ...
and
Derby Derby ( ) is a City status in the United Kingdom, city and Unitary authorities of England, unitary authority area on the River Derwent, Derbyshire, River Derwent in Derbyshire, England. Derbyshire is named after Derby, which was its original co ...
in terms of its profitability. In 2011 it had an annual footfall of 9.5 million which attracted a potential spending of over £730 million. In October 2024,
Frasers Group Frasers Group plc (formerly known as Sports Direct International plc) is a British retail, sport and intellectual property group, named after its ownership of the department store chain House of Fraser. The company is best known for trading pr ...
bought the shopping centre.


Shops

Princesshay's largest stores are
Next NeXT, Inc. (later NeXT Computer, Inc. and NeXT Software, Inc.) was an American technology company headquartered in Redwood City, California that specialized in computer workstations for higher education and business markets, and later develope ...
,
John Lewis John Robert Lewis (February 21, 1940 – July 17, 2020) was an American civil rights activist and politician who served in the United States House of Representatives for from 1987 until his death in 2020. He participated in the 1960 Nashville ...
and
Fat Face In typography, a fat face letterform is a serif typeface or piece of lettering in the Didone (typography), Didone or modern style with an extremely bold design. Fat face typefaces appeared in London around 1805–1810 and became widely popular; ...
along with other high street stores such as
Apple Store The Apple Store is a chain of Retail, retail stores owned and operated by Apple Inc. The stores sell, service and repair various Apple products, including Macintosh, Mac desktop and MacBook laptop personal computers, iPhone smartphones, iPad ta ...
, Ted Baker, New Look,
River Island River Island (stylised as RiverIsland and abbreviated as RI) is a London-based, multi-channel fashion brand, founded in 1948 by Bernard Lewis (entrepreneur), Bernard Lewis. The retailer has a presence in over 125 of worldwide markets, in stores ...
, Zara,
Tiger The tiger (''Panthera tigris'') is a large Felidae, cat and a member of the genus ''Panthera'' native to Asia. It has a powerful, muscular body with a large head and paws, a long tail and orange fur with black, mostly vertical stripes. It is ...
, Levi's, Hollister, Superdry, Lush, Build A Bear, Saks Hair and Beauty, Schuh,
HMV HMV is an international music and entertainment retailer, founded in 1921. The brand is owned by Hilco Capital and operated by Sunrise Records, except in Japan, where it is owned and operated by Lawson. The inaugural shop was opened on Lo ...
, AllSaints and
Pandora In Greek mythology, Pandora was the first human woman created by Hephaestus on the instructions of Zeus. As Hesiod related it, each god cooperated by giving her unique gifts. Her other name—inscribed against her figure on a white-ground '' ky ...
. Princesshay restaurants and cafes including
Starbucks Starbucks Corporation is an American multinational List of coffeehouse chains, chain of coffeehouses and Starbucks Reserve, roastery reserves headquartered in Seattle, Washington. It was founded in 1971 by Jerry Baldwin, Zev Siegl, and Gor ...
,
Costa Coffee Costa Limited, trading as Costa Coffee, is a coffeehouse chain with headquarters in Loudwater, Buckinghamshire, England, that operates in the United Kingdom and 37 other countries. Costa Coffee was founded in London in 1971 by Sergio Costa (co ...
, Nandos, Coal bar and grill, Chandos Deli, Wagamama, Coffee 1, Slim Chickens,
YO! Sushi YO! Sushi (sometimes shortened to just YO!) is a chain of Kiosk, kiosks and conveyor belt sushi restaurants, principally in the United Kingdom, United Arab Emirates, Saudi Arabia, Bahrain, Kuwait and Australia. History YO! Sushi was fo ...
and Italian restaurant Luciano‘s. Princesshay is also home to Exeter's Underground Passages attraction, giving visitors a guided tour of the medieval subterranean passageways that used to transport water under the city centre. Dating back to the 14th century.


Mobile device tracking

Princesshay has been criticised by visitors and consumer groups for its use of digital tracking technologies to provide near real-time location data of mobile phones within the complex. The system was provided by the retail metrics firm Path Intelligence in 2008, and gathers data by intercepting TMSI beacons from mobile phones. By using this aggregate data, the system creates a site plan displaying the location of switched on mobile phones, and their likely users.


Attempted bombing

On 22 May 2008, the shopping centre was temporarily evacuated after a bomb was detonated in one of the restaurants injuring only the perpetrator. On 15 October 2008, Nicky Reilly admitted the attempted explosion.


References


External links

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Photo essay of the Princesshay redevelopment
{{Use dmy dates, date=August 2015 Shopping centres in Devon Buildings and structures in Exeter