B. Kevin Turner
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B. Kevin Turner (born April 3, 1965) is an American businessman and investor who is the
chairman The chair, also chairman, chairwoman, or chairperson, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the gro ...
of
Zayo Group Zayo Group Holdings, Inc., or Zayo Group, is a privately held company headquartered in Denver, CO, U.S. with European headquarters in London, England. The company provides communications infrastructure services, including fiber and bandwidth c ...
and the vice chairman of
Albertsons Albertsons Companies, Inc. is an American grocery company founded and headquartered in Boise, Idaho. With 2,253 stores as of the third quarter of fiscal year 2020 and 270,000 employees as of fiscal year 2019, the company is the second-large ...
/
Safeway Inc. Safeway, Inc. is an American supermarket chain. The chain provides grocery items, food and general merchandise and a variety of specialty departments, such as bakery, delicatessen, floral and pharmacy, as well as Starbucks coffee shops, and veh ...
During his nearly 20 years at
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...
, Turner rose through the ranks from a store cashier to become the company's global CIO, then
CEO A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...
of
Sam's Club Sam's West, Inc. (doing business as Sam's Club) is a chain of membership-only warehouse club retail stores in the United States owned by Walmart. It was founded in 1983 and named after Walmart founder Sam Walton as Sam's Wholesale Club. , Sam's ...
, a $37 billion division of Walmart. Turner was the
chief operating officer A chief operating officer (COO), also called chief operations officer, is an executive in charge of the daily operations of an organization (i.e. personnel, resources, and logistics). COOs are usually second-in-command immediately after the C ...
of
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
from 2005 to 2016. From 2016 to 2017, he was the vice chairman of
Citadel LLC Citadel LLC (formerly known as Citadel Investment Group, LLC) is an American multinational hedge fund and financial services company. Founded in 1990 by Kenneth Griffin, it has more than $65 billion in assets under management . The company has ...
and
CEO A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...
of
Citadel Securities Citadel Securities LLC is an American market making firm headquartered in Miami, Florida. It provides liquidity and trade execution to retail and institutional clients. The firm also trades futures, equities, credit, options, currencies, a ...
. As Microsoft COO, Turner led the company's global sales, marketing, and services organization. He also managed Microsoft's partner channels and corporate support functions, including information technology, licensing, pricing, and operations. His organization included more than 70,000 employees in more than 190 countries. Turner remained through the transitions of
Bill Gates William Henry Gates III (born October 28, 1955) is an American businessman and philanthropist. A pioneer of the microcomputer revolution of the 1970s and 1980s, he co-founded the software company Microsoft in 1975 with his childhood friend ...
,
Steve Ballmer Steven Anthony Ballmer (; March 24, 1956) is an American businessman and investor who served as chief executive officer of Microsoft from 2000 to 2014. He is the owner of the Los Angeles Clippers of the National Basketball Association (NBA). He i ...
, and
Satya Nadella Satya Narayana Nadella (; born 19 August 1967) is an Indian-born American business executive who is the chairman and chief executive officer (CEO) of Microsoft, succeeding Steve Ballmer in 2014 as CEO and John W. Thompson in 2021 as chairman. B ...
.


Early life and education

Turner grew up in
Stratford, Oklahoma Stratford is a town in Garvin County, Oklahoma, Garvin County, Oklahoma, United States. Prior to Oklahoma statehood in 1907, the town existed under different names and was in the Chickasaw Nation in a geographic region known as Indian Territory. ...
. In 1987, Turner earned a Bachelor of Science in business administration with a concentration in management from
East Central University East Central University (ECU or East Central) is a public university in Ada, Oklahoma. It is part of Oklahoma's Regional University System. Beyond its flagship campus in Ada, the university has courses available in McAlester, Shawnee, and Duran ...
in
Ada, Oklahoma Ada is a city in and the county seat of Pontotoc County, Oklahoma, Pontotoc County, Oklahoma, United States. The population was 16,481 at the 2020 United States census. The city was named for Ada Reed, the daughter of an early settler, and was in ...
, where he was a member of the
Pi Kappa Alpha Pi Kappa Alpha (), commonly known as Pike is a college fraternity founded at the University of Virginia in 1868. The fraternity has over 225 chapters and provisional chapters across the United States and abroad with over 15,500 undergraduate mem ...
fraternity. During his college years, he worked full-time as a cashier at Walmart.


Career


Early career at Walmart (1985–2000)

Turner worked nearly 20 years at
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...
. He began working as a cashier in 1985 in his hometown of Ada, Oklahoma. While attending college, he rose through the store ranks, to customer service manager, housewares department manager and head office cashier. After several promotions, Turner found himself in the auditing department, where he came into contact with
Sam Walton Samuel Moore Walton (March 29, 1918 – April 5, 1992) was an American business magnate best known for Co-founding the retailers Walmart and Sam's Club, which he started in Rogers, Arkansas, and Midwest City, Oklahoma, in 1962 and 1983 res ...
. On Walton's advice, Turner joined the company's information systems division, where he worked his way through a succession of jobs: business analyst, strategy manager, director, and then assistant CIO. In 1995, at the age of 29, Turner became Walmart's youngest corporate vice president and officer. In 1997, Turner became the recipient of the first "Sam M. Walton – Entrepreneur of the Year" award, the highest honor given at Walmart, voted on by the
Walton Family The Walton family is an American family whose collective fortune derived from Walmart makes them the richest family in the United States, and, as of December 2024, the List of wealthiest families, richest family in the world. Overview The thr ...
.


CIO of Walmart (2000–2002)

In February 2000, 34-year-old Turner became the chief information officer of Walmart, after his boss Randy Mott left for
Dell Dell Inc. is an American technology company that develops, sells, repairs, and supports personal computers (PCs), Server (computing), servers, data storage devices, network switches, software, computer peripherals including printers and webcam ...
. He oversaw Walmart's information technology and worldwide data-tracking system. The division consisted of over 2,000 employees in Bentonville, Arkansas. He led the team that developed retail-specific applications such as Retail Link at Walmart. During his tenure, Turner was one of the world's largest corporate buyers of technology, and directed the technology strategy of a company renowned for its deft use of computing to streamline everything from global procurement to neighborhood shopping trends.


CEO of Sam's Club (2002–2005)

In 2002, Turner replaced Tom Grimm as the president and chief executive officer of the Walmart-owned retailer
Sam's Club Sam's West, Inc. (doing business as Sam's Club) is a chain of membership-only warehouse club retail stores in the United States owned by Walmart. It was founded in 1983 and named after Walmart founder Sam Walton as Sam's Wholesale Club. , Sam's ...
, which had over 46 million members and over US$37.1 billion in annual sales. In addition to his role at Sam's Club, he was also a member of the executive committee at Walmart. Under Turner, Sam's Club focused on lowering prices to win over small-business customers. In his last fiscal year as CEO, Sam's Club turned in 5.8 percent sales growth at stores open at least a year, nearly double the 2.9 percent sales growth at U.S. Walmart stores. As CEO, Turner improved the performance of the warehouse clubs and closed the gap with
Costco Costco Wholesale Corporation is an American multinational corporation which operates a chain of membership-only big-box warehouse club retail stores. As of 2021, Costco is the third-largest retailer in the world, and as of August 2024, Cos ...
. Turner was the president and CEO of Sam's Club until he left for
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
in 2005. After his departure for Microsoft, Sam's Club named
Doug McMillon Carl Douglas McMillon (born October 17, 1966) is an American businessman who has been the president and chief executive officer (CEO) of Walmart since 2014. He also sits on the retailer's board of directors. McMillon first joined the company as ...
as its CEO.


COO of Microsoft (2005–2016)

In 2005, Turner was approached by
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
co-founder
Bill Gates William Henry Gates III (born October 28, 1955) is an American businessman and philanthropist. A pioneer of the microcomputer revolution of the 1970s and 1980s, he co-founded the software company Microsoft in 1975 with his childhood friend ...
and CEO
Steve Ballmer Steven Anthony Ballmer (; March 24, 1956) is an American businessman and investor who served as chief executive officer of Microsoft from 2000 to 2014. He is the owner of the Los Angeles Clippers of the National Basketball Association (NBA). He i ...
about overseeing the company's worldwide sales, marketing, services, and internal IT operations organization. He had worked with Gates and Ballmer during his time as CIO of Walmart. Turner accepted the offer and moved his wife and three children to Washington state where, in September 2005, he became the
chief operating officer A chief operating officer (COO), also called chief operations officer, is an executive in charge of the daily operations of an organization (i.e. personnel, resources, and logistics). COOs are usually second-in-command immediately after the C ...
of Microsoft (the previous COO,
Rick Belluzzo Richard "Rick" Belluzzo (born November 26, 1953) is an American businessman who worked as an executive at Hewlett-Packard (HP), Silicon Graphics (SGI), Microsoft (MS), Quantum Corp. (QTM), and Viavi Solutions (VIAV). He has served on the board ...
, had left the company in 2002 and no replacement had been hired). From 2005 to 2016, Turner was responsible for the strategic and operational leadership of Microsoft's worldwide sales, field marketing and services organization. He also managed support and partner channels, Microsoft stores, and corporate support functions including information technology, licensing and pricing, and operations. His organization included over 70,000 employees in more than 190 countries. In 2009, Turner started Microsoft's entry into the retail stores business. Along with
Steve Ballmer Steven Anthony Ballmer (; March 24, 1956) is an American businessman and investor who served as chief executive officer of Microsoft from 2000 to 2014. He is the owner of the Los Angeles Clippers of the National Basketball Association (NBA). He i ...
,
Satya Nadella Satya Narayana Nadella (; born 19 August 1967) is an Indian-born American business executive who is the chairman and chief executive officer (CEO) of Microsoft, succeeding Steve Ballmer in 2014 as CEO and John W. Thompson in 2021 as chairman. B ...
and other senior executives, Turner was on the Senior Leadership Team that set the overall strategy and direction for Microsoft. As COO, Turner introduced procedures such as a "conditions of satisfaction" document that details what Microsoft will provide each client. A screw-up required a "correction of errors" in which employees autopsied the mistake and laid out steps to ensure it did not happen again. He also created standard scorecards with 30 categories to measure each subsidiary's performance. At Microsoft, Turner was known for his speeches at partner and sales events that amped up the rivalry with competitors like
Oracle An oracle is a person or thing considered to provide insight, wise counsel or prophetic predictions, most notably including precognition of the future, inspired by deities. If done through occultic means, it is a form of divination. Descript ...
,
Google Google LLC (, ) is an American multinational corporation and technology company focusing on online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, consumer electronics, and artificial ...
and
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
. Turner also focused on training talents with initiatives such as ExPo Leaders Building Leaders program, a training and development program that involve multiple methodologies that are customized according to the position of the leader-participant in the organization. When
Steve Ballmer Steven Anthony Ballmer (; March 24, 1956) is an American businessman and investor who served as chief executive officer of Microsoft from 2000 to 2014. He is the owner of the Los Angeles Clippers of the National Basketball Association (NBA). He i ...
announced he was stepping down as CEO, Turner was one of three internal candidates on the CEO short-list, but ultimately lost the job to
Satya Nadella Satya Narayana Nadella (; born 19 August 1967) is an Indian-born American business executive who is the chairman and chief executive officer (CEO) of Microsoft, succeeding Steve Ballmer in 2014 as CEO and John W. Thompson in 2021 as chairman. B ...
. In July 2016, after eleven years as COO, Turner left Microsoft to join
Citadel LLC Citadel LLC (formerly known as Citadel Investment Group, LLC) is an American multinational hedge fund and financial services company. Founded in 1990 by Kenneth Griffin, it has more than $65 billion in assets under management . The company has ...
. From 2005 to 2016, Turner helped increase Microsoft's yearly revenue from $37 billion to over $93 billion. After his departure, Microsoft CEO
Satya Nadella Satya Narayana Nadella (; born 19 August 1967) is an Indian-born American business executive who is the chairman and chief executive officer (CEO) of Microsoft, succeeding Steve Ballmer in 2014 as CEO and John W. Thompson in 2021 as chairman. B ...
stated that in his time as COO, Turner "built the sales force into the strategic asset it is today with incredible talent, while at the same time more than doubling our revenue and driving customer satisfaction scores to the highest in company history." After his departure for
Citadel LLC Citadel LLC (formerly known as Citadel Investment Group, LLC) is an American multinational hedge fund and financial services company. Founded in 1990 by Kenneth Griffin, it has more than $65 billion in assets under management . The company has ...
, Turner's responsibilities were split across five different Microsoft executives: Jean-Philippe Courtois, Amy Hood, Chris Capossela, Kurt DelBene and Judson Althoff.


CEO of Citadel Securities (2016–2017)

In July 2016, Turner left Microsoft to become the vice chairman of
Citadel LLC Citadel LLC (formerly known as Citadel Investment Group, LLC) is an American multinational hedge fund and financial services company. Founded in 1990 by Kenneth Griffin, it has more than $65 billion in assets under management . The company has ...
and the chief executive officer of
Citadel Securities Citadel Securities LLC is an American market making firm headquartered in Miami, Florida. It provides liquidity and trade execution to retail and institutional clients. The firm also trades futures, equities, credit, options, currencies, a ...
. Citadel Securities is a market maker, providing liquidity and trade execution to retail and institutional clients. Turner's team included Jamil Nazarali, head of Citadel Execution Services, and Paul Hamill, global head of fixed income, currencies and commodities for Citadel Securities. His appointment occurred after Citadel Securities purchased the designated market-maker business of
KCG Holdings KCG Holdings, Inc. was an American global financial services firm engaging in market making, high-frequency trading, electronic execution, and institutional sales and trading. The company was formed on July 1, 2013, upon the completion of the me ...
and the Automated Trading Desk, a computer-based market making pioneer owned by
Citigroup Citigroup Inc. or Citi (Style (visual arts), stylized as citi) is an American multinational investment banking, investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, t ...
. On January 27, 2017, Turner left his position at Citadel Securities.


Boards and other roles

From 2010 to 2020, Turner served on
Nordstrom's Nordstrom, Inc. () is an American luxury department store chain headquartered in Seattle, Washington, and founded by John W. Nordstrom and Carl F. Wallin in 1901. The original store operated exclusively as a shoe store, and a second location ...
board of directors. He was on the technology and finance committees as a part of his board role. In May 2020, Turner decided to not run for reelection on his board seat. In 2017,
Albertsons Albertsons Companies, Inc. is an American grocery company founded and headquartered in Boise, Idaho. With 2,253 stores as of the third quarter of fiscal year 2020 and 270,000 employees as of fiscal year 2019, the company is the second-large ...
/
Safeway Safeway, Inc. is an American supermarket chain. The chain provides grocery items, food and general merchandise and a variety of specialty departments, such as bakery, delicatessen, floral and pharmacy, as well as Starbucks coffee shops, and veh ...
appointed Turner as
vice chairman The chair, also chairman, chairwoman, or chairperson, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the gro ...
of the board of managers of AB Acquisition, its direct parent company. He was also named as the senior advisor to Albertsons chairman and CEO, Robert G. Miller. Alongside Brandin Cohen,
Andy Cohen Andrew Joseph Cohen (born June 2, 1968) is an American radio and television talk show host, producer, and writer. He is the host and executive producer of ''The Real Housewives'' Multimedia franchise, franchise and Bravo (American TV network), B ...
and Lewis Wolff, Turner invested in and served on the board of directors of Liquid IV, a California-based health-science nutrition and wellness company. The brand sells products for sleep, energy and hydration. In September 2020, Liquid IV was acquired by
Unilever Unilever PLC () is a British multinational consumer packaged goods company headquartered in London, England. It was founded on 2 September 1929 following the merger of Dutch margarine producer Margarine Unie with British soap maker Lever B ...
, a British-Dutch multinational consumer goods company. In 2018 Turner was appointed president and CEO of Core Scientific, a
blockchain The blockchain is a distributed ledger with growing lists of Record (computer science), records (''blocks'') that are securely linked together via Cryptographic hash function, cryptographic hashes. Each block contains a cryptographic hash of th ...
hosting and infrastructure provider headquartered in
Bellevue, Washington Bellevue ( ) is a city in the Eastside (King County, Washington), Eastside region of King County, Washington, United States, located across Lake Washington from Seattle. It is the third-largest city in the Seattle metropolitan area, and the f ...
. It operates crypto mines around the United States. Turner was replaced in May 2021 by co-founder and chairman Mike Levitt. While Turner was CEO, Core Scientific became North America's largest blockchain hosting and infrastructure provider. In 2020, Turner was named chairman of the board of directors at
Zayo Group Zayo Group Holdings, Inc., or Zayo Group, is a privately held company headquartered in Denver, CO, U.S. with European headquarters in London, England. The company provides communications infrastructure services, including fiber and bandwidth c ...
, which had been acquired by global investment firms
EQT AB EQT AB is a Swedish global investment organization founded in 1994. Its funds invest in private equity (EQT Private Capital Europe & North America), infrastructure (EQT Infrastructure), real estate (EQT Real Estate), growth equity, and ventur ...
and Digital Colony for $14.3 billion.


Awards and honors

* Turner was ranked #4 on ''
Fortune Fortune may refer to: General * Fortuna or Fortune, the Roman goddess of luck * Luck * Wealth * Fate * Fortune, a prediction made in fortune-telling * Fortune, in a fortune cookie Arts and entertainment Film and television * ''The Fortune'' (19 ...
'' magazine's "
40 Under 40 ''Fortune'' magazine's 40 Under 40 is a list of individuals the publication considers to be the most influential young leaders for the year. The list has existed in two phases: From 1999 to 2003, the list was presented purely as a numeric rankin ...
" in 2003. * He was among ''
Time Time is the continuous progression of existence that occurs in an apparently irreversible process, irreversible succession from the past, through the present, and into the future. It is a component quantity of various measurements used to sequ ...
'' magazine's People To Watch In International Business in 2002. * In 1997, Turner became the recipient of the first "Sam M. Walton – Entrepreneur of the Year" Award, which is the highest honor given at
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...
and is voted on by the
Walton family The Walton family is an American family whose collective fortune derived from Walmart makes them the richest family in the United States, and, as of December 2024, the List of wealthiest families, richest family in the world. Overview The thr ...
. * In 2003,
East Central University East Central University (ECU or East Central) is a public university in Ada, Oklahoma. It is part of Oklahoma's Regional University System. Beyond its flagship campus in Ada, the university has courses available in McAlester, Shawnee, and Duran ...
named him a distinguished alumnus. * '' CIO'' magazine awarded Turner the 20/20 Vision Award, CIO 100 Award and was named to the CIO Hall of Fame in 2007. * '' CRN'' magazine listed Turner as one of the Top 25 Most Innovative Executives. * ''
Business 2.0 ''Business 2.0'' was a monthly magazine publication founded by magazine entrepreneur Chris Anderson, Mark Gross, and journalist James Daly in order to chronicle the rise of the " New Economy". First published in July 1998, the magazine was sold ...
'' named Turner as one of the 20 Young Execs You Need To Know.


Personal life

Turner lives with his wife, Shelley, in
Jackson Hole Jackson Hole (originally called Jackson's Hole by mountain men) is a valley between the Gros Ventre Range, Gros Ventre and Teton Range, Teton mountain ranges in the U.S. state of Wyoming, near the border with Idaho, in Teton County, Wyoming, T ...
, Wyoming. They have three children.


References

{{DEFAULTSORT:Turner, B. Kevin Microsoft employees 1965 births Living people People from Ada, Oklahoma American chief operating officers East Central University alumni Chief information officers Businesspeople from Oklahoma Walmart people Safeway Inc. Albertsons people 20th-century American businesspeople 21st-century American businesspeople