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Amazon Web Services, Inc. (AWS) is a subsidiary of
Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
that provides
on-demand On-demand or on demand may refer to: Manufacturing * Build-on-demand * Just-in-time manufacturing, a methodology for production * Print on demand, printing technology and business process in which new copies of a document are not printed until an ...
cloud computing Cloud computing is "a paradigm for enabling network access to a scalable and elastic pool of shareable physical or virtual resources with self-service provisioning and administration on-demand," according to International Organization for ...
platform Platform may refer to: Arts * Platform, an arts centre at The Bridge, Easterhouse, Glasgow * ''Platform'' (1993 film), a 1993 Bollywood action film * ''Platform'' (2000 film), a 2000 film by Jia Zhangke * '' The Platform'' (2019 film) * Pla ...
s and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Clients will often use this in combination with
autoscaling Autoscaling, also spelled auto scaling or auto-scaling, and sometimes also called automatic scaling, is a method used in cloud computing that dynamically adjusts the amount of computational resources in a server farm - typically measured by the num ...
(a process that allows a client to use more computing in times of high application usage, and then scale down to reduce costs when there is less traffic). These cloud computing
web services A web service (WS) is either: * a service offered by an electronic device to another electronic device, communicating with each other via the Internet, or * a server running on a computer device, listening for requests at a particular port over a n ...
provide various services related to networking, compute, storage,
middleware Middleware is a type of computer software program that provides services to software applications beyond those available from the operating system. It can be described as "software glue". Middleware makes it easier for software developers to imple ...
, IoT and other processing capacity, as well as
software tools A programming tool or software development tool is a computer program that is used to software development, develop another computer program, usually by helping the developer manage computer files. For example, a programmer may use a tool called ...
via AWS
server farms A server farm or server cluster is a collection of computer servers, usually maintained by an organization to supply server functionality far beyond the capability of a single machine. They often consist of thousands of computers which require ...
. This frees clients from managing, scaling, and patching hardware and operating systems. One of the foundational services is
Amazon Elastic Compute Cloud Amazon Elastic Compute Cloud (EC2) is a part of Amazon's cloud-computing platform, Amazon Web Services (AWS), that allows users to rent virtual computers on which to run their own computer applications. EC2 encourages scalable deployment of ap ...
(EC2), which allows users to have at their disposal a virtual cluster of computers, with extremely high availability, which can be interacted with over the internet via
REST REST (Representational State Transfer) is a software architectural style that was created to describe the design and guide the development of the architecture for the World Wide Web. REST defines a set of constraints for how the architecture of ...
APIs, a
CLI CLI may refer to: Computing * Call Level Interface, an SQL database management API * Command-line interface, of a computer program * Command-line interpreter or command language interpreter; see List of command-line interpreters * CLI (x86 instruc ...
or the AWS console. AWS's virtual computers emulate most of the attributes of a real computer, including hardware
central processing unit A central processing unit (CPU), also called a central processor, main processor, or just processor, is the primary Processor (computing), processor in a given computer. Its electronic circuitry executes Instruction (computing), instructions ...
s (CPUs) and
graphics processing unit A graphics processing unit (GPU) is a specialized electronic circuit designed for digital image processing and to accelerate computer graphics, being present either as a discrete video card or embedded on motherboards, mobile phones, personal ...
s (GPUs) for processing; local/
RAM Ram, ram, or RAM most commonly refers to: * A male sheep * Random-access memory, computer memory * Ram Trucks, US, since 2009 ** List of vehicles named Dodge Ram, trucks and vans ** Ram Pickup, produced by Ram Trucks Ram, ram, or RAM may also ref ...
memory;
hard-disk A hard disk drive (HDD), hard disk, hard drive, or fixed disk is an electro-mechanical data storage device that stores and retrieves digital data using magnetic storage with one or more rigid rapidly rotating platters coated with magnet ...
(HDD)/ SSD storage; a choice of
operating systems An operating system (OS) is system software that manages computer hardware and software resources, and provides common daemon (computing), services for computer programs. Time-sharing operating systems scheduler (computing), schedule tasks for ...
; networking; and pre-loaded application software such as
web server A web server is computer software and underlying Computer hardware, hardware that accepts requests via Hypertext Transfer Protocol, HTTP (the network protocol created to distribute web content) or its secure variant HTTPS. A user agent, co ...
s,
database In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and a ...
s, and
customer relationship management Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM helps businesses optimize communication, enhance cus ...
(CRM). AWS services are delivered to customers via a network of AWS server farms located throughout the world. Fees are based on a combination of usage (known as a "Pay-as-you-go" model), hardware, operating system, software, and networking features chosen by the subscriber requiring various degrees of
availability In reliability engineering, the term availability has the following meanings: * The degree to which a system, subsystem or equipment is in a specified operable and committable state at the start of a mission, when the mission is called for at ...
, redundancy,
security Security is protection from, or resilience against, potential harm (or other unwanted coercion). Beneficiaries (technically referents) of security may be persons and social groups, objects and institutions, ecosystems, or any other entity or ...
, and service options. Subscribers can pay for a single virtual AWS computer, a dedicated physical computer, or clusters of either. Amazon provides select portions of security for subscribers (e.g. physical security of the data centers) while other aspects of security are the responsibility of the subscriber (e.g. account management, vulnerability scanning, patching). AWS operates from many global geographical regions, including seven in North America. Amazon markets AWS to subscribers as a way of obtaining large-scale computing capacity more quickly and cheaply than building an actual physical server farm. All services are billed based on usage, but each service measures usage in varying ways. As of 2023 Q1, AWS has 31% market share for cloud infrastructure while the next two competitors
Microsoft Azure Microsoft Azure, or just Azure ( /ˈæʒər, ˈeɪʒər/ ''AZH-ər, AY-zhər'', UK also /ˈæzjʊər, ˈeɪzjʊər/ ''AZ-ure, AY-zure''), is the cloud computing platform developed by Microsoft. It has management, access and development of ...
and
Google Cloud Google Cloud Platform (GCP) is a suite of cloud computing services offered by Google that provides a series of modular cloud services including computing, data storage, data analytics, and machine learning, alongside a set of management tools ...
have 25%, and 11% respectively, according to Synergy Research Group.


Services

AWS comprises over 200 products and services including
computing Computing is any goal-oriented activity requiring, benefiting from, or creating computer, computing machinery. It includes the study and experimentation of algorithmic processes, and the development of both computer hardware, hardware and softw ...
, storage,
networking Network, networking and networked may refer to: Science and technology * Network theory, the study of graphs as a representation of relations between discrete objects * Network science, an academic field that studies complex networks Mathematics ...
,
database In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and a ...
,
analytics Analytics is the systematic computational analysis of data or statistics. It is used for the discovery, interpretation, and communication of meaningful patterns in data, which also falls under and directly relates to the umbrella term, data sc ...
, application services,
deployment Deployment may refer to: * Military deployment, the movement of armed forces and their logistical support * Software deployment, all of the activities that make a software system available for use * System deployment The deployment of a mecha ...
,
management Management (or managing) is the administration of organizations, whether businesses, nonprofit organizations, or a Government agency, government bodies through business administration, Nonprofit studies, nonprofit management, or the political s ...
,
machine learning Machine learning (ML) is a field of study in artificial intelligence concerned with the development and study of Computational statistics, statistical algorithms that can learn from data and generalise to unseen data, and thus perform Task ( ...
, mobile,
developer tool A programming tool or software development tool is a computer program that is used to develop another computer program, usually by helping the developer manage computer files. For example, a programmer may use a tool called a source code editor ...
s, RobOps and tools for the
Internet of Things Internet of things (IoT) describes devices with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other communication networks. The IoT encompasse ...
. The most popular include
Amazon Elastic Compute Cloud Amazon Elastic Compute Cloud (EC2) is a part of Amazon's cloud-computing platform, Amazon Web Services (AWS), that allows users to rent virtual computers on which to run their own computer applications. EC2 encourages scalable deployment of ap ...
(EC2),
Amazon Simple Storage Service Amazon Simple Storage Service (S3) is a service offered by Amazon Web Services (AWS) that provides object storage through a web service interface. Amazon S3 uses the same scalable storage infrastructure that Amazon.com uses to run its e-commerce ...
(Amazon S3), Amazon Connect, and
AWS Lambda AWS Lambda is an event-driven, serverless Function as a Service (FaaS) provided by Amazon as a part of Amazon Web Services. It is designed to enable developers to run code without provisioning or managing servers. It executes code in response t ...
(a serverless function that can perform arbitrary code written in any
language Language is a structured system of communication that consists of grammar and vocabulary. It is the primary means by which humans convey meaning, both in spoken and signed language, signed forms, and may also be conveyed through writing syste ...
that can be configured to be triggered by hundreds of
events Event may refer to: Gatherings of people * Ceremony, an event of ritual significance, performed on a special occasion * Convention (meeting), a gathering of individuals engaged in some common interest * Event management, the organization of eve ...
, including
HTTP HTTP (Hypertext Transfer Protocol) is an application layer protocol in the Internet protocol suite model for distributed, collaborative, hypermedia information systems. HTTP is the foundation of data communication for the World Wide Web, wher ...
calls). Services expose functionality through APIs for clients to use in their applications. These APIs are accessed over HTTP, using the
REST REST (Representational State Transfer) is a software architectural style that was created to describe the design and guide the development of the architecture for the World Wide Web. REST defines a set of constraints for how the architecture of ...
architectural style and
SOAP Soap is a salt (chemistry), salt of a fatty acid (sometimes other carboxylic acids) used for cleaning and lubricating products as well as other applications. In a domestic setting, soaps, specifically "toilet soaps", are surfactants usually u ...
protocol for older APIs and exclusively
JSON JSON (JavaScript Object Notation, pronounced or ) is an open standard file format and electronic data interchange, data interchange format that uses Human-readable medium and data, human-readable text to store and transmit data objects consi ...
for newer ones. Clients can interact with these APIs in various ways, including from the AWS console (a website), by using SDKs written in various languages (such as
Python Python may refer to: Snakes * Pythonidae, a family of nonvenomous snakes found in Africa, Asia, and Australia ** ''Python'' (genus), a genus of Pythonidae found in Africa and Asia * Python (mythology), a mythical serpent Computing * Python (prog ...
,
Java Java is one of the Greater Sunda Islands in Indonesia. It is bordered by the Indian Ocean to the south and the Java Sea (a part of Pacific Ocean) to the north. With a population of 156.9 million people (including Madura) in mid 2024, proje ...
, and
JavaScript JavaScript (), often abbreviated as JS, is a programming language and core technology of the World Wide Web, alongside HTML and CSS. Ninety-nine percent of websites use JavaScript on the client side for webpage behavior. Web browsers have ...
), or by making direct REST calls.


History


Founding (2000–2005)

The genesis of AWS came in the early . After building ''Merchant.com'', Amazon's e-commerce-as-a-service platform that offers third-party retailers a way to build their own web-stores, Amazon pursued
service-oriented architecture In software engineering, service-oriented architecture (SOA) is an architectural style that focuses on discrete services instead of a monolithic design. SOA is a good choice for system integration. By consequence, it is also applied in the field ...
as a means to scale its engineering operations, led by then CTO Allan Vermeulen. Around the same time frame, Amazon was frustrated with the speed of its software engineering, and sought to implement various recommendations put forth by Matt Round, an engineering leader at the time, including maximization of autonomy for engineering teams, adoption of
REST REST (Representational State Transfer) is a software architectural style that was created to describe the design and guide the development of the architecture for the World Wide Web. REST defines a set of constraints for how the architecture of ...
, standardization of infrastructure, removal of gate-keeping decision-makers (bureaucracy), and
continuous deployment Continuous deployment (CD) is a software engineering approach in which software functionalities are delivered frequently and through automated deployments. Continuous deployment contrasts with ''continuous delivery'' (also abbreviated CD), a sim ...
. He also called for increasing the percentage of the time engineers spent building the software rather than doing other tasks. Amazon created "a shared IT platform" so its engineering organizations, which were spending 70% of their time on "undifferentiated heavy-lifting" such as IT and infrastructure problems, could focus on customer-facing innovation instead. Besides, in dealing with unusual peak traffic patterns, especially during the holiday season, by migrating services to commodity Linux hardware and relying on
open source software Open-source software (OSS) is Software, computer software that is released under a Open-source license, license in which the copyright holder grants users the rights to use, study, change, and Software distribution, distribute the software an ...
, Amazon's Infrastructure team, led by Tom Killalea, Amazon's first
CISO A chief information security officer (CISO) is a senior-level executive within an organization responsible for establishing and maintaining the enterprise vision, strategy, and program to ensure information assets and technologies are adequately p ...
, had already run its data centers and associated services in a "fast, reliable, cheap" way. In July 2002 Amazon.com Web Services, managed by Colin Bryar, launched its first
web service A web service (WS) is either: * a service offered by an electronic device to another electronic device, communicating with each other via the Internet, or * a server running on a computer device, listening for requests at a particular port over a n ...
s, opening up the Amazon.com platform to all developers. Over one hundred applications were built on top of it by 2004. This unexpected developer interest took Amazon by surprise and convinced them that developers were "hungry for more". By the summer of 2003,
Andy Jassy Andrew R. Jassy (born January 13, 1968) is an American business executive who is the president and chief executive officer of Amazon. Before being appointed by Jeff Bezos and the Amazon board during the fourth quarter of 2020, Jassy had been the ...
had taken over Bryar's portfolio at
Rick Dalzell Richard Lane Dalzell (born April 7, 1957 in Kentucky) was the chief information officer and senior vice president of Amazon.com from 1997 until November 2007. During his ten years at Amazon.com, he was the driving force behind the growth of technol ...
's behest, after Vermeulen, who was Bezos' first pick, declined the offer. Jassy subsequently mapped out the vision for an "Internet OS" made up of foundational infrastructure primitives that alleviated key impediments to shipping software applications faster. By fall 2003,
databases In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and ana ...
, storage, and
compute Computing is any goal-oriented activity requiring, benefiting from, or creating computing machinery. It includes the study and experimentation of algorithmic processes, and the development of both hardware and software. Computing has scientif ...
were identified as the first set of infrastructure pieces that Amazon should launch. Jeff Barr, an early AWS employee, credits Vermeulen, Jassy, Bezos himself, and a few others for coming up with the idea that would evolve into EC2, S3, and RDS; Jassy recalls the idea was the result of brainstorming for about a week with "ten of the best
technology Technology is the application of Conceptual model, conceptual knowledge to achieve practical goals, especially in a reproducible way. The word ''technology'' can also mean the products resulting from such efforts, including both tangible too ...
minds and ten of the best
product management Product management is the business process of planning, developing, launching, and managing a product or service. It includes the entire lifecycle of a product, from ideation to development to go to market. Product managers are responsible for ...
minds" on about ten different internet applications and the most primitive building blocks required to build them.
Werner Vogels Werner Hans Peter Vogels (born 3 October 1958) is the chief technology officer and vice president of Amazon in charge of driving technology innovation within the company. Vogels has broad internal and external responsibilities. Early life and ...
cites Amazon's desire to make the process of "invent, launch, reinvent, relaunch, start over, rinse, repeat" as fast as it could was leading them to break down organizational structures with "two-pizza teams" and application structures with
distributed systems Distributed computing is a field of computer science that studies distributed systems, defined as computer systems whose inter-communicating components are located on different computer network, networked computers. The components of a distribu ...
; and that these changes ultimately paved way for the formation of AWS and its mission "to expose all of the atomic-level pieces of the Amazon.com platform". According to
Brewster Kahle Brewster Lurton Kahle ( ; born October 21, 1960) is an American digital librarian, computer engineer, and Internet entrepreneur. He graduated from the Massachusetts Institute of Technology in 1982 with a Bachelor of Science degree in computer s ...
, co-founder of
Alexa Internet Alexa Internet, Inc. was a web traffic analysis company based in San Francisco, California. It was founded as an independent company by Brewster Kahle and Bruce Gilliat in 1996. Alexa provided web traffic data, global rankings, and other info ...
, which was acquired by Amazon in 1999, his start-up's compute infrastructure helped Amazon solve its
big data Big data primarily refers to data sets that are too large or complex to be dealt with by traditional data processing, data-processing application software, software. Data with many entries (rows) offer greater statistical power, while data with ...
problems and later informed the innovations that underpinned AWS. Jassy assembled a founding team of 57 employees from a mix of engineering and business backgrounds to kick-start these initiatives, with a majority of the hires coming from outside the company. They included Jeff Lawson, the
Twilio Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communic ...
CEO; Adam Selipsky, the
Tableau Tableau (French for 'little table' literally, also used to mean 'picture'; : tableaux or, rarely, tableaus) may refer to: Arts * ''Tableau'', a series of four paintings by Piet Mondrian titled '' Tableau I'' through to ''Tableau IV'' * '' Tableau ...
CEO; and Mikhail Seregine, a co-founder at Outschool. In late 2003, the concept for compute, which would later launch as EC2, was reformulated when Chris Pinkham and Benjamin Black presented a paper internally describing a vision for Amazon's retail computing infrastructure that was completely standardized, completely automated, and would rely extensively on web services for services such as storage and would draw on internal work already underway. Near the end of their paper, they mentioned the possibility of selling access to virtual servers as a service, proposing the company could generate revenue from the new infrastructure investment. Thereafter Pinkham,
Willem van Biljon Willem van Biljon (born 1961) is an entrepreneur and technologist born, raised and educated in South Africa. Van Biljon graduated from the University of Cape Town with a degree in Computer Science. He held engineering and research positions a ...
, and lead developer Christopher Brown developed the Amazon EC2 service, with a team in
Cape Town Cape Town is the legislature, legislative capital city, capital of South Africa. It is the country's oldest city and the seat of the Parliament of South Africa. Cape Town is the country's List of municipalities in South Africa, second-largest ...
, South Africa. In November 2004, AWS launched its first infrastructure service for public usage: Simple Queue Service (SQS).


S3, EC2, and other first generation services (2006–2010)

On March 14, 2006, AWS launched
Amazon S3 Amazon Simple Storage Service (S3) is a service offered by Amazon Web Services (AWS) that provides object storage through a web service interface. Amazon S3 uses the same scalable storage infrastructure that Amazon.com uses to run its e-commerc ...
cloud storage Cloud storage is a model of computer data storage in which data, said to be on "the cloud", is stored remotely in logical pools and is accessible to users over a network, typically the Internet. The physical storage spans multiple servers (so ...
followed by EC2 in August 2006. Pi Corporation, a startup
Paul Maritz Paul Alistair Maritz (born March 16, 1955) is a computer scientist and software executive. He held positions at Microsoft and EMC Corporation. In October 2021, Maritz was named as the chairman of the board of directors for Acronis. He also is ch ...
co-founded, was the first beta-user of Amazon Elastic Compute Cloud, EC2 outside of Amazon, while Microsoft was among EC2's first enterprise customers. Later that year, SmugMug, one of the early AWS adopters, attributed savings of around USD, US$400,000 in storage costs to S3. According to Vogels, S3 was built with 8 microservices when it launched in 2006, but had over 300 microservices by 2022. In September 2007, AWS announced its annual ''Start-up Challenge'', a contest with prizes worth USD, $100,000 for entrepreneurs and software developers based in the US using AWS services such as S3 and EC2 to build their businesses. The first edition saw participation from Justin.tv, which Amazon would later acquire in 2014. Ooyala, an online media company, was the eventual winner. Additional AWS services from this period include Amazon SimpleDB, SimpleDB, Amazon Mechanical Turk, Mechanical Turk, Amazon Elastic Block Store, Elastic Block Store, AWS Elastic Beanstalk, Elastic Beanstalk, Amazon Relational Database Service, Relational Database Service, Amazon DynamoDB, DynamoDB, Amazon Elastic Compute Cloud#Amazon CloudWatch, CloudWatch, Simple Workflow, Amazon CloudFront, CloudFront, and Availability Zones.


Growth (2010–2015)

In November 2010, it was reported that all of Amazon.com's retail sites had migrated to AWS. Prior to 2012, AWS was considered a part of Amazon.com and so its revenue was not delineated in Amazon financial statements. In that year industry watchers for the first time estimated AWS revenue to be over $1.5 billion. On November 27, 2012, AWS hosted its first major annual conference, ''re:Invent'' with a focus on AWS's partners and ecosystem, with over 150 sessions. The three-day event was held in Las Vegas because of its relatively cheaper connectivity with locations across the United States and the rest of the world. Andy Jassy and Werner Vogels presented keynotes, with Jeff Bezos joining Vogels for a fireside chat. AWS opened early registrations at USD, US$1,099 per head for their customers from over 190 countries. On stage with Andy Jassy at the event which saw around 6000 attendees, Reed Hastings, CEO at Netflix, announced plans to migrate 100% of Netflix's infrastructure to AWS. To support industry-wide training and skills standardization, AWS began offering a certification program for computer engineers, on April 30, 2013, to highlight expertise in cloud computing. Later that year, in October, AWS launched ''Activate'', a program for start-ups worldwide to leverage AWS credits, third-party integrations, and free access to AWS experts to help build their business. In 2014, AWS launched its partner network, AWS Partner Network (APN), which is focused on helping AWS-based companies grow and scale the success of their business with close collaboration and best practices. In January 2015, Amazon Web Services acquired Annapurna Labs, an Israel-based microelectronics company for a reported US$350–370M. In April 2015, Amazon.com reported AWS was profitable, with sales of $1.57 billion in the first quarter of the year and $265 million of operating income. Founder Jeff Bezos described it as a fast-growing $5 billion business; analysts described it as "surprisingly more profitable than forecast". In October, Amazon.com said in its Q3 earnings report that AWS's operating income was $521 million, with operating margins at 25 percent. AWS's 2015 Q3 revenue was $2.1 billion, a 78% increase from 2014's Q3 revenue of $1.17 billion. 2015 Q4 revenue for the AWS segment increased 69.5% y/y to $2.4 billion with a 28.5% operating margin, giving AWS a $9.6 billion run rate. In 2015, Gartner estimated that AWS customers are deploying 10x more infrastructure on AWS than the combined adoption of the next 14 providers.


Current era (2016–present)

In 2016 Q1, revenue was $2.57 billion with net income of $604 million, a 64% increase over 2015 Q1 that resulted in AWS being more profitable than Amazon's North American retail business for the first time. Jassy was thereafter promoted to CEO of the division. Around the same time, Amazon experienced a 42% rise in stock value as a result of increased earnings, of which AWS contributed 56% to corporate profits. AWS had $17.46 billion in annual revenue in 2017. By the end of 2020, the number had grown to USD, $46 billion. Reflecting the success of AWS, Jassy's annual compensation in 2017 hit nearly $36 million. In January 2018, Amazon launched a unified autoscaling service on AWS. This new service unifies and builds on AWS existing, service-specific, scaling features like EC2 Auto Scaling groups, that was launched in August 2006. In November 2018, AWS announced customized ARM cores for use in its servers. Also in November 2018, AWS created ground stations to communicate with customers' satellites. In 2019, AWS reported 37% yearly growth and accounted for 12% of Amazon's revenue (up from 11% in 2018). In April 2021, AWS reported 32% yearly growth and accounted for 32% of $41.8 billion cloud market in Q1 2021. In January 2022, AWS joined the MACH Alliance, a non-profit enterprise technology advocacy group. In June 2022, it was reported that in 2019 Capital One had not secured their AWS resources properly, and was subject to a data breach by a former AWS employee. The employee was convicted of hacking into the company's cloud servers to steal customer data and use computer power to mine cryptocurrency. The ex-employee was able to download the personal information of more than 100 million Capital One customers. In June 2022, AWS announced they had launched the AWS Snowcone, a small computing device, to the International Space Station on the Axiom Mission 1. In September 2023, AWS announced it would become AI startup Anthropic's primary cloud provider. Amazon has committed to investing up to $4 billion in Anthropic and will have a minority ownership position in the company. AWS also announced the GA of Amazon Bedrock, a fully managed service that makes foundation models (FMs) from leading AI companies available through a single application programming interface (API) In April 2024, AWS announced a new service called Deadline Cloud, which lets customers set up, deploy and scale up graphics and visual effects rendering pipelines on AWS cloud infrastructure. In December 2024, AWS announced Amazon Nova, its own family of Foundation model, foundation models. These models, offered through Amazon (company), Amazon Bedrock, are designed for various tasks including content generation, video understanding, and building agentic applications. They are available in six different sizes.


Customer base

Notable customers include NASA, and the Barack Obama presidential campaign, 2012, Obama presidential campaign of 2012. In October 2013, AWS was awarded a $600M contract with the CIA. In 2019, it was reported that more than 80% of Germany's listed DAX companies use AWS. In August 2019, the United States Navy, U.S. Navy said it moved 72,000 users from six commands to an AWS cloud system as a first step toward pushing all of its data and analytics onto the cloud. In 2021, Dish Network, DISH Network announced it will develop and launch its 5G network on AWS. In October 2021, it was reported that spy agencies and government departments in the UK such as GCHQ, MI5, MI6, and the Ministry of Defence (United Kingdom), Ministry of Defence, have contracted AWS to host their classified materials. In 2022 Amazon shared a $9 billion contract from the United States Department of Defense for cloud computing with Google, Microsoft, and Oracle. Multiple financial services firms have shifted to AWS in some form.


Significant service outages

* On April 20, 2011, AWS suffered a major outage. Parts of the Elastic Block Store service became "stuck" and could not fulfill read/write requests. It took at least two days for the service to be fully restored. * On June 29, 2012, several websites that rely on Amazon Web Services were taken offline due to June 2012 North American derecho, a severe storm in Northern Virginia, where AWS's largest data center cluster is located. * On October 22, 2012, a major outage occurred, affecting many sites including Reddit, Foursquare City Guide, Foursquare, Pinterest. The cause was a memory leak bug in an operational data collection agent. * On December 24, 2012, AWS suffered another outage causing websites such as Netflix to be unavailable for customers in the Northeastern United States. AWS cited their Elastic Load Balancing service as the cause. * On February 28, 2017, AWS experienced a massive outage of S3 services in its Northern Virginia region. A majority of websites that relied on AWS S3 either hung or stalled, and Amazon reported within five hours that AWS was fully online again. No data has been reported to have been lost due to the outage. The outage was caused by a human error made while debugging, that resulted in removing more server capacity than intended, which caused a domino effect of outages. * On November 25, 2020, AWS experienced several hours of outage on the Kinesis service in North Virginia (US-East-1) region. Other services relying on Kinesis were also impacted. * On December 7, 2021, an outage mainly affected the Eastern United States, disrupting delivery service and streaming.


Availability and topology

AWS has distinct operations in 33 geographical "regions": eight in North America, one in South America, eight in Europe, three in the Middle East, one in Africa, and twelve in the Asia–Pacific. Most AWS regions are enabled by default for AWS accounts. Regions introduced after 20 March 2019 are considered to be ''opt-in'' regions, requiring a user to explicitly enable them in order for the region to be usable in the account. For opt-in regions, Identity and Access Management (IAM) resources such as users and roles are only propagated to the regions that are enabled. Each region is wholly contained within a single country and all of its data and services stay within the designated region. Each region has multiple "Availability Zones", which consist of one or more discrete data centers, each with Emergency power system, redundant power, networking, and connectivity, housed in separate facilities. Availability Zones do not automatically provide additional scalability or redundancy within a region, since they are intentionally isolated from each other to prevent Network outage, outages from spreading between zones. Several services can operate across Availability Zones (e.g., S3, Amazon DynamoDB, DynamoDB) while others can be configured to replicate across zones to spread demand and avoid downtime from failures. Amazon Web Services operated an estimated 1.4 million servers across 11 regions and 28 availability zones. The global network of AWS Edge locations consists of over 300 points of presence worldwide, including locations in North America, Europe, Asia, Australia, Africa, and South America. AWS has announced the planned launch of six additional regions in Malaysia, Mexico, New Zealand, Thailand, Saudi Arabia, and the European Union. In mid March 2023, Amazon Web Services signed a cooperation agreement with the New Zealand Government to build large data centers in New Zealand. In 2014, AWS claimed its aim was to achieve 100% renewable energy usage in the future. In the United States, AWS's partnerships with renewable energy providers include Community Energy of Virginia, to support the US East region; Pattern Development, in January 2015, to construct and operate Amazon Fowler Ridge Wind Farm, Wind Farm Fowler Ridge; Avangrid, Iberdrola Renewables, LLC, in July 2015, to construct and operate Amazon Wind Farm US East; EDP Renewables North America, in November 2015, to construct and operate Amazon Wind Farm US Central; and Tesla Motors, to apply battery storage technology to address power needs in the US West (Northern California) region.


Pop-up lofts

AWS also has "pop-up lofts" in different locations around the world. These market AWS to entrepreneurs and startups in different tech industries in a physical location. Visitors can work or relax inside the loft, or learn more about what they can do with AWS. In June 2014, AWS opened their first temporary pop-up loft in San Francisco. In May 2015 they expanded to New York City, and in September 2015 expanded to Berlin. AWS opened its fourth location, in Tel Aviv from March 1, 2016, to March 22, 2016. A pop-up loft was open in London from September 10 to October 29, 2015. The pop-up lofts in New York and San Francisco are indefinitely closed due to the COVID-19 pandemic while Tokyo has remained open in a limited capacity.


Charitable work

In 2017, AWS launched AWS re/Start in the United Kingdom to help young adults and military veterans retrain in technology-related skills. In partnership with the Prince's Trust and the Ministry of Defence (United Kingdom), Ministry of Defence (MoD), AWS will help to provide re-training opportunities for young people from disadvantaged backgrounds and former military personnel. AWS is working alongside a number of partner companies including Cloudreach, Sage Group, EDF Energy, and Tesco Bank. In April 2022, AWS announced the organization has committed more than $30 million over three years to early-stage start-ups led by Black, Latino, LGBTQIA+, and Women founders as part of its AWS impact Accelerator. The Initiative offers qualifying start-ups up to $225,000 in cash, credits, extensive training, mentoring, technical guidance and includes up to $100,000 in AWS service credits.


Reception


Environmental impact

In 2016, Greenpeace assessed major tech companies—including cloud services providers like AWS, Microsoft, Oracle Corporation, Oracle, Google, IBM, Salesforce and Rackspace—based on their level of "clean energy" usage. Greenpeace evaluated companies on their mix of renewable-energy sources; transparency; renewable-energy commitment and policies; energy efficiency and greenhouse-gas mitigation; renewable-energy procurement; and advocacy. The group gave AWS an overall "C" grade. Greenpeace credited AWS for its advances toward greener computing in recent years and its plans to launch multiple wind and solar farms across the United States. The organization stated that Amazon is opaque about its carbon footprint. In January 2021, AWS joined an industry pledge to achieve carbon neutrality, climate neutrality of data centers by 2030, the Climate Neutral Data Centre Pact. As of 2023, Amazon as a whole is the largest corporate purchaser of renewable energy in the world, a position it has held since 2020, and has a global portfolio of over 20 GW of renewable energy capacity. In 2022, 90% of all Amazon operations, including data centers, were powered by renewables.


Denaturalization protest

US Department of Homeland Security has employed the software ATLAS, which runs on Amazon Cloud. It scanned more than 16.5 million records of naturalized Americans and flagged approximately 124,000 of them for manual analysis and review by USCIS officers regarding denaturalization. Some of the scanned data came from the Terrorist Screening Database and the National Crime Information Center. The algorithm and the criteria for the algorithm were secret. Amazon faced protests from its own employees and activists for the anti-migrant collaboration with authorities.


Israeli–Palestinian conflict

The contract for Project Nimbus drew rebuke and condemnation from the companies' shareholders as well as their employees, over concerns that the project would lead to abuses of Palestinians, Palestinians' human rights in the context of the ongoing Israeli occupation of the West Bank, occupation and the Israeli–Palestinian conflict. Specifically, they voice concern over how the technology will enable further Mass surveillance, surveillance of Palestinians and unlawful data collection on them as well as facilitate the expansion of Israel's Israeli settlement, illegal settlements on Palestinian land. A government procurement document featuring 'obligatory customers' of Nimbus, including "two of Israel’s leading state-owned weapons manufacturers" Israel Aerospace Industries and Rafael Advanced Defense Systems, was published in 2021 with periodic updates since (up to Oct 2023).


Security incidents


Log4Shell Hot Patch vulnerability

In response to the Log4Shell, Log4Shell vulnerability, AWS released hot patch solutions to mitigate risks in Java applications across various environments, including standalone servers, Kubernetes clusters, and Elastic Container Service (ECS). These patches were designed for both AWS and non-AWS environments. However, researchers from Unit 42 at Palo Alto Networks identified critical security flaws in these patches that could be exploited for container escape and privilege escalation, potentially granting attackers unauthorized root-level access to the host system. AWS addressed these vulnerabilities by releasing updated patches on April 19, 2022. Users who deployed the initial patches were advised to upgrade to the latest versions to mitigate security risks.


Application Load Balancer security issue

In April 2024, security researchers from Miggo security identified a configuration vulnerability in AWS Application Load Balancer (ALB) that could allow attackers to bypass access controls and compromise web applications. The issue stemmed from how some users configured ALB's authentication handoff to third-party services, potentially enabling unauthorized access to application data. On July 11, 2024, AWS confirmed the issue affecting its customers, and on July 19, 2024, AWS updated its documentation accordingly to recommend more secure implementation practices.


Issues

Some AWS customers have complained about receiving unexpectedly large bills, commonly referred to as "surprise bills." This can occur due to various reasons, including but not limited to misconfigurations, security breaches, complex pricing—especially when multiple AWS services are used together—and unexpected data transfer charges.


See also

* Tim Bray * Cloud-computing comparison * Comparison of file hosting services * James Gosling


Explanatory notes


References


External links

* {{Authority control Amazon Web Services, 2006 software Cloud computing providers Cloud infrastructure Cloud platforms Defense companies of the United States Web hosting