Avid Telecom is an American telecommunications company providing

VoIP Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as ...

services, including facilitating

robocall A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message, as if from a robot. Robocalls are often associated with political and telemarketing phone campaigns, but can also be used for public service, emerge ...

ing by telemarketers. The company was established in 2000 and is based in

Arizona Arizona is a U.S. state, state in the Southwestern United States, Southwestern region of the United States, sharing the Four Corners region of the western United States with Colorado, New Mexico, and Utah. It also borders Nevada to the nort ...

Legal challenges

In 2023, it was reported that 48 U.S. states and the

District of Columbia Washington, D.C., formally the District of Columbia and commonly known as Washington or D.C., is the capital city and Federal district of the United States, federal district of the United States. The city is on the Potomac River, across from ...

were suing Avid Telecom in relation to robocalling, with Alaska and South Dakota being the only states not participating. It is alleged that Avid Telecom is selling data, phone numbers, dialing software, and advice to its customers, helping them route illegal mass robocalls across the United States. From 2018 to 2023, it is alleged that Avid Telecom sent or attempted to send 24.5 billion calls. Based on data from the

National Do Not Call Registry National Do Not Call Registry is a database maintained by the United States federal government, listing the telephone numbers of individuals and families who have requested that telemarketers not contact them. Certain callers are required by fed ...

, the complainants allege that the company transmitted more than 7.5 billion calls that were spoofed or had invalid caller ID numbers. The company has stated that it will defend itself "vigorously" against the states' allegations. Additionally, Attorneys General are suing Avid owner Michael Lansky and his company Michael D. Lansky, LLC. Lansky was warned 329 times about spam calls by telecom industry led Traceback Group, who advises providers about illegal robocalls sent via their networks, yet Lansky continued allowing robocalls in alleged violation of TCPA In May 2024, Avid's motion to dismiss was denied.Case 4:23-cv-00233-CKJ
2024-05-08.

References

Telecommunications companies of the United States VoIP companies of the United States {{US-telecom-company-stub