Arrow Air was a passenger and
cargo airline
Cargo airlines (or air freight carriers, and derivatives of these names) are airlines mainly dedicated to the transport of air cargo, cargo by air. Some cargo airlines are divisions or subsidiaries of larger passenger airlines.
In 2018, airli ...
based in Building 712 on the grounds of
Miami International Airport
Miami International Airport , also known as MIA and historically as Wilcox Field, is the primary international airport serving Miami and its Miami metropolitan area, surrounding metropolitan area, in the U.S. state of Florida. It hosts over 1, ...
(MIA) in
Miami-Dade County, Florida
Miami-Dade County () is a County (United States), county located in the southeastern part of the U.S. state of Florida. The county had a population of 2,701,767 as of the 2020 United States census, 2020 census, making it the most populous coun ...
. At different times over the years, it operated over 90 weekly scheduled cargo flights, had a strong charter business and at one point operated scheduled international and domestic passenger flights. Its main base was Miami International Airport.
Arrow Air ceased operations on June 29, 2010, and filed for
Chapter 11 bankruptcy protection
Chapter 11 of the United States Bankruptcy Code (Title 11 of the United States Code) permits reorganization under the bankruptcy laws of the United States. Such reorganization, known as Chapter 11 bankruptcy, is available to every business, wh ...
on July 1, 2010. It was then liquidated.
History
California origins
Arrow Air founder George E. Batchelor was born of Native American ancestry in
Shawnee, Oklahoma
Shawnee () is a city in and the county seat of Pottawatomie County, Oklahoma, Pottawatomie County, Oklahoma, United States. The population was 29,857 in 2010, a 4.9 percent increase from the figure of 28,692 in 2000. The city is part of the Oklah ...
, in 1920. He became a pilot, and the loss of his first wife and son in a plane crash did not stop him from moving to
Compton, California
Compton is a city located in the Gateway Cities region of southern Los Angeles County, California, United States, situated south of downtown Los Angeles. Compton is one of the oldest cities in the county, and on May 11, 1888, was the eighth ci ...
, in 1947 and establishing Arrow Air. The carrier established its base at
Torrance Municipal Airport, Torrance, California, from where it operated
Douglas DC-3
The Douglas DC-3 is a propeller-driven airliner manufactured by the Douglas Aircraft Company, which had a lasting effect on the airline industry in the 1930s to 1940s and World War II.
It was developed as a larger, improved 14-bed sleeper ...
s on passenger and cargo services within the state. The airline halted scheduled operations in 1953 due to Batchelor's perception of an anti-competitive regulatory environment in the air transport business. However, Batchelor continued
leasing aircraft, often with crews, to other small airlines.
Batchelor moved Arrow Air to South Florida in 1964. Considered a pioneer in both south Florida's aviation industry and in the Latin American air cargo market, Batchelor would amass a considerable fortune and donate much of it to homeless and children's causes before dying in July 2002.
Relaunched in 1981
On May 26, 1981, Arrow Air relaunched as a charter airline under Miami's Batchelor Enterprises, whose aviation operations included fixed-base operator (FBO) Batch Air and International Air Leases, Inc., Arrow's parent company. (Batch Air eventually became owned by an employee group and was sold to Greenwich Air in 1987 for more than $30 million.) Arrow added scheduled passenger services in April 1982, beginning with California-Montego Bay.
Low fares were causing the company to lose money. In October 1984, it canceled several routes, including
Tampa
Tampa ( ) is a city on the Gulf Coast of the United States, Gulf Coast of the U.S. state of Florida. Tampa's borders include the north shore of Tampa Bay and the east shore of Old Tampa Bay. Tampa is the largest city in the Tampa Bay area and t ...
–London. At the same time, the company reoriented its route structure from an east–west alignment to a north–south one, reported Aviation Week & Space Technology. San Juan,
Puerto Rico
; abbreviated PR), officially the Commonwealth of Puerto Rico, is a Government of Puerto Rico, self-governing Caribbean Geography of Puerto Rico, archipelago and island organized as an Territories of the United States, unincorporated territo ...
, where the company was building a new hub, was the center of the scheduled network, and by the end of 1985 Arrow Air was flying between SJU and
Aguadilla, Puerto Rico
Aguadilla (, ), founded in 1775 by Luis de Córdova, is a Aguadilla barrio-pueblo, city and Municipalities of Puerto Rico, municipality located in the northwestern tip of Puerto Rico, bordered by the Atlantic Ocean to the north and west, north of ...
,
Montreal
Montreal is the List of towns in Quebec, largest city in the Provinces and territories of Canada, province of Quebec, the List of the largest municipalities in Canada by population, second-largest in Canada, and the List of North American cit ...
,
Toronto
Toronto ( , locally pronounced or ) is the List of the largest municipalities in Canada by population, most populous city in Canada. It is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a p ...
,
New York City
New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
,
Philadelphia
Philadelphia ( ), colloquially referred to as Philly, is the List of municipalities in Pennsylvania, most populous city in the U.S. state of Pennsylvania and the List of United States cities by population, sixth-most populous city in the Unit ...
,
Boston
Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financial centre, financial center of New England, a region of the Northeas ...
,
Baltimore
Baltimore is the most populous city in the U.S. state of Maryland. With a population of 585,708 at the 2020 census and estimated at 568,271 in 2024, it is the 30th-most populous U.S. city. The Baltimore metropolitan area is the 20th-large ...
,
Orlando
Orlando commonly refers to:
* Orlando, Florida, a city in the United States
Orlando may also refer to:
People
* Orlando (given name), a masculine name, includes a list of people with the name
* Orlando (surname), includes a list of people wit ...
, and
Miami
Miami is a East Coast of the United States, coastal city in the U.S. state of Florida and the county seat of Miami-Dade County, Florida, Miami-Dade County in South Florida. It is the core of the Miami metropolitan area, which, with a populat ...
. In 1985, more than one million people flew onboard Arrow Air to 245 destinations in 72 countries with the majority of these flights being unscheduled charter service.
Arrow Air was operating
Douglas DC-8
The Douglas DC-8 (sometimes McDonnell Douglas DC-8) is an early long-range Narrow-body aircraft, narrow-body jetliner designed and produced by the American Douglas Aircraft Company. Work began in 1952 towards the United States Air Force's (USA ...
and wide-body
McDonnell Douglas DC-10
The McDonnell Douglas DC-10 is an American trijet wide-body aircraft manufactured by McDonnell Douglas.
The DC-10 was intended to succeed the Douglas DC-8, DC-8 for long-Range (aeronautics), range flights. It first flew on August 29, 1970; i ...
aircraft at this time. Like other start-ups, Arrow contracted some functions to other airlines.
United Airlines
United Airlines, Inc. is a Major airlines of the United States, major airline in the United States headquartered in Chicago, Chicago, Illinois that operates an extensive domestic and international route network across the United States and six ...
trained Arrow Air crews in
Denver
Denver ( ) is a List of municipalities in Colorado#Consolidated city and county, consolidated city and county, the List of capitals in the United States, capital and List of municipalities in Colorado, most populous city of the U.S. state of ...
, and Florida Air supplemented Batch-Air's maintenance work.
The company was approved for military charters in 1984, and in October 1985 won a $13.8 million contract with the
Department of Defense
The United States Department of Defense (DoD, USDOD, or DOD) is an executive department of the U.S. federal government charged with coordinating and supervising the six U.S. armed services: the Army, Navy, Marines, Air Force, Space Force, ...
. This accounted for only a small segment of Arrow's revenues. Most of its business came from scheduled service from Canada and the East Coast to
Puerto Rico
; abbreviated PR), officially the Commonwealth of Puerto Rico, is a Government of Puerto Rico, self-governing Caribbean Geography of Puerto Rico, archipelago and island organized as an Territories of the United States, unincorporated territo ...
and Mexico. Commercial charters accounted for another 20 percent or so.
In carrying out its military flights, the airline experienced a large-scale disaster and its second fatal accident and first since the airline's relaunch. On December 12, 1985, one of the company's DC-8s
crashed after takeoff in Gander, Newfoundland, killing 248 soldiers of the
101st Airborne Division
The 101st Airborne Division (Air Assault) ("Screaming Eagles") is a light infantry division (military), division of the United States Army that specializes in air assault military operation, operations. The 101st is designed to plan, coordinat ...
and eight of Arrow's flight crew personnel. The flight had originated in
Cairo
Cairo ( ; , ) is the Capital city, capital and largest city of Egypt and the Cairo Governorate, being home to more than 10 million people. It is also part of the List of urban agglomerations in Africa, largest urban agglomeration in Africa, L ...
and had taken on fuel in Gander after stopping in Cologne, West Germany. The accident resulted in a great deal of unfavorable media coverage and government scrutiny for the airline. Arrow filed for Chapter 11 bankruptcy reorganization on February 11, 1986, laying off 400 employees. However, operations continued.
Richard Haberly was named president of Arrow Air in 1987. Arrow's
wet lease business—the practice of hiring out planes complete with crews and fuel—began to pick up again. In 1987, Arrow began leasing a DC-8 to
LOT Polish Airlines
LOT Polish Airlines, legally Polskie Linie Lotnicze LOT S.A. (, ''flight''), is the flag carrier of Poland. A founding member of IATA, it is one of the world's oldest airlines. With a fleet of 87 aircraft as of June 2025, LOT is Europe's 16th ...
for a
Warsaw
Warsaw, officially the Capital City of Warsaw, is the capital and List of cities and towns in Poland, largest city of Poland. The metropolis stands on the Vistula, River Vistula in east-central Poland. Its population is officially estimated at ...
–New York–Chicago route. It also provided a long-range
Douglas DC-8-62CF jet to
Air Marshall Islands
Air Marshall Islands is an airline based in Majuro, Marshall Islands, Majuro, Marshall Islands. It is the flag carrier of the Marshall Islands, operating inter-island services in the Central Pacific. Its main base is Marshall Islands Internati ...
which was operated in a mixed passenger/freight
combi aircraft
Combi aircraft in commercial aviation are aircraft that can be used to carry either passengers as an airliner, or cargo as a freighter, and may have a partition in the aircraft cabin to allow both uses at the same time in a mixed passenger/fre ...
configuration on flights linking several remote Pacific islands with Honolulu. In early 1991, Arrow was again carrying U.S. troops, this time for the military buildup preceding the war in the Persian Gulf.
Arrow boasted a 98 percent on-time rate and a high degree of customer loyalty. Rates for Latin American cargo fell 15 percent in the early 1990s as U.S. passenger airlines
United Airlines
United Airlines, Inc. is a Major airlines of the United States, major airline in the United States headquartered in Chicago, Chicago, Illinois that operates an extensive domestic and international route network across the United States and six ...
and
American Airlines
American Airlines, Inc. is a major airlines of the United States, major airline in the United States headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex, and is the Largest airlines in the world, largest airline in the ...
paid increased attention to that market. After a few profitable years, Arrow posted losses in 1992 and 1993. Richard Haberly was succeeded as Arrow president in June 1994 by Jonathan D. Batchelor, stepson of chairman and company founder George Batchelor.
In the mid-1990s, Arrow's fleet numbered 18 aircraft including
Douglas DC-8
The Douglas DC-8 (sometimes McDonnell Douglas DC-8) is an early long-range Narrow-body aircraft, narrow-body jetliner designed and produced by the American Douglas Aircraft Company. Work began in 1952 towards the United States Air Force's (USA ...
s and
Boeing 727-200s (two of which were configured for passengers). Many of the planes were acquired from bankrupt
Eastern Air Lines
Eastern Air Lines (also colloquially known as Eastern) was a major airline in the United States that operated from 1926 to 1991. Before its dissolution, it was headquartered at Miami International Airport in an unincorporated area of Miami-Dade ...
. The company removed the
Boeing 727
The Boeing 727 is an American Narrow-body aircraft, narrow-body airliner that was developed and produced by Boeing Commercial Airplanes.
After the heavier Boeing 707, 707 quad-jet was introduced in 1958, Boeing addressed the demand for shorter ...
s from the fleet and began leasing
Lockheed L-1011
The Lockheed L-1011 TriStar (pronounced "El-ten-eleven") is an American medium-to-long-range, wide-body trijet airliner built by the Lockheed Corporation. It was the third wide-body airliner to enter commercial operations, after the Boeing 74 ...
wide-body jets in 1996 when its fleet numbered just nine aircraft. By this time, charter flights for other airlines were accounting for half of Arrow's business.
Grounded in 1995
Market conditions were not Arrow's only worries. The
Federal Aviation Administration
The Federal Aviation Administration (FAA) is a Federal government of the United States, U.S. federal government agency within the United States Department of Transportation, U.S. Department of Transportation that regulates civil aviation in t ...
(FAA) grounded Arrow in March 1995, charging the carrier had improperly documented maintenance. A company spokesman countered that the grounding was unfair and was related simply to the FAA's request that Arrow prints out a hard copy of its fleet records, which were stored electronically. Company officials blamed the affair on a disgruntled employee who had been fired for theft.
Arrow contracted other carriers to handle its business during the crisis.
British Airways
British Airways plc (BA) is the flag carrier of the United Kingdom. It is headquartered in London, England, near its main Airline hub, hub at Heathrow Airport.
The airline is the second largest UK-based carrier, based on fleet size and pass ...
, for example, handled the route between
Columbus, Ohio
Columbus (, ) is the List of capitals in the United States, capital and List of cities in Ohio, most populous city of the U.S. state of Ohio. With a 2020 United States census, 2020 census population of 905,748, it is the List of United States ...
, and
Glasgow
Glasgow is the Cities of Scotland, most populous city in Scotland, located on the banks of the River Clyde in Strathclyde, west central Scotland. It is the List of cities in the United Kingdom, third-most-populous city in the United Kingdom ...
, Scotland. Arrow also laid off 368 of its 587 employees. During the shutdown, Arrow lost $3.5 million, plus another $1.5 million in FAA fines.
The FAA allowed the company to begin flying cargo again in June 1995. Soon, Arrow was carrying more international freight at Miami International Airport than any other carrier. It was connecting
San Juan San Juan, Spanish for Saint John (disambiguation), Saint John, most commonly refers to:
* San Juan, Puerto Rico
* San Juan, Argentina
* San Juan, Metro Manila, a highly urbanized city in the Philippines
San Juan may also refer to:
Places Arge ...
to the Northeast via Hartford,
Connecticut
Connecticut ( ) is a U.S. state, state in the New England region of the Northeastern United States. It borders Rhode Island to the east, Massachusetts to the north, New York (state), New York to the west, and Long Island Sound to the south. ...
; to the Midwest via
Columbus, Ohio
Columbus (, ) is the List of capitals in the United States, capital and List of cities in Ohio, most populous city of the U.S. state of Ohio. With a 2020 United States census, 2020 census population of 905,748, it is the List of United States ...
; and to the Southeast via
Atlanta
Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...
.
A restructuring in June 1996 placed Terence Fensome as president and CEO of Arrow Air. Jonathan Batchelor soon took over again as president, but in July 1998 relinquished that role for the positions of chairman and CEO as Guillermo J. "Willy" Cabeza became president and chief operating officer. Cabeza had been vice-president of operations at Arrow.
Arrow failed to profit from the upswing in the economy in 1997. It lost $15.1 million for the year on revenues of $88.3 million. The company had posted losses of $11.3 million in 1996 on revenues of $61.1 million.
Arrow started a new weekly service from
Houston
Houston ( ) is the List of cities in Texas by population, most populous city in the U.S. state of Texas and in the Southern United States. Located in Southeast Texas near Galveston Bay and the Gulf of Mexico, it is the county seat, seat of ...
to
Peru
Peru, officially the Republic of Peru, is a country in western South America. It is bordered in the north by Ecuador and Colombia, in the east by Brazil, in the southeast by Bolivia, in the south by Chile, and in the south and west by the Pac ...
and
Ecuador
Ecuador, officially the Republic of Ecuador, is a country in northwestern South America, bordered by Colombia on the north, Peru on the east and south, and the Pacific Ocean on the west. It also includes the Galápagos Province which contain ...
in February 1998.
Houston
Houston ( ) is the List of cities in Texas by population, most populous city in the U.S. state of Texas and in the Southern United States. Located in Southeast Texas near Galveston Bay and the Gulf of Mexico, it is the county seat, seat of ...
was billing itself as a "Gateway to Latin America" to compete with Miami, which handled 85 percent of cargo traffic to the region. Arrow revenues were $87 million in fiscal 1998.
A merger and a bankruptcy: 1999–2004
After a few difficult years, Arrow was acquired by
Fine Air Services in early 1999 (the deal was finalized in April) from International Air Leases Inc. for $115 million. Frank and Barry Fine, owners of
Fine Air, planned to keep Arrow's brand name viable and continued to emphasize scheduled, rather than charter, cargo service. Included in the purchase were 13
Douglas DC-8
The Douglas DC-8 (sometimes McDonnell Douglas DC-8) is an early long-range Narrow-body aircraft, narrow-body jetliner designed and produced by the American Douglas Aircraft Company. Work began in 1952 towards the United States Air Force's (USA ...
jets, four
Lockheed L-1011
The Lockheed L-1011 TriStar (pronounced "El-ten-eleven") is an American medium-to-long-range, wide-body trijet airliner built by the Lockheed Corporation. It was the third wide-body airliner to enter commercial operations, after the Boeing 74 ...
wide-body jets, 130 jet engines, and spare parts. The buy gave Arrow access to Fine's refrigerated distribution facility for handling perishables, which made up the bulk of Latin American cargo.
Unfortunately, Fine Air had its own set of woes resulting from
a fatal crash of one of its DC-8s in August 1997. This scuttled Fine's planned $123 million initial public offerings. Rising fuel costs, a downturn in the Latin American market, and debt left over from its Arrow Air acquisition combined to make the airline unflyable. Fine lost $108 million in 2000 on revenues of $152 million, and another $36 million on 2001 revenues of $148 million.
The company filed for bankruptcy on September 27, 2000, and subsequently merged with Arrow Air, Inc., leaving behind the Fine Air Services name. The Fine family would no longer control the company. It emerged from Chapter 11 in May 2002 as a unit of Arrow Air Holdings Corp., a Greenwich,
Connecticut
Connecticut ( ) is a U.S. state, state in the New England region of the Northeastern United States. It borders Rhode Island to the east, Massachusetts to the north, New York (state), New York to the west, and Long Island Sound to the south. ...
, investment group led by Dort Cameron.
Revenues were $148 million in 2001 when Arrow had about 800 employees in Miami and another 200 in other locations. The fleet had grown to 16 DC-8s and two
Lockheed L-1011
The Lockheed L-1011 TriStar (pronounced "El-ten-eleven") is an American medium-to-long-range, wide-body trijet airliner built by the Lockheed Corporation. It was the third wide-body airliner to enter commercial operations, after the Boeing 74 ...
s; the carrier had also begun leasing a pair of
McDonnell Douglas DC-10
The McDonnell Douglas DC-10 is an American trijet wide-body aircraft manufactured by McDonnell Douglas.
The DC-10 was intended to succeed the Douglas DC-8, DC-8 for long-Range (aeronautics), range flights. It first flew on August 29, 1970; i ...
s.
The new Arrow was losing $3 million a month, reported Traffic World in early 2002, yet the company aimed to break even by year-end. The withdrawal of
Grupo TACA's freighters from the market provided Arrow with an opportunity to expand services in Central America with some east–west routes. Arrow re-entered the charter business and diversified geographically via partnerships with airlines such as
Atlas Air
Atlas Air, Inc. is a major American cargo airline, charter airline, passenger charter airline, and Aircraft lease, aircraft lessor based in White Plains, New York. It is a wholly owned subsidiary of Atlas Air Worldwide Holdings. Atlas Air is t ...
,
Lloyd Aéreo Boliviano
Lloyd Aéreo Boliviano (LAB), internationally known as LAB Bolivian Airlines, was the flag carrier and principal airline of Bolivia from 1925 until it ceased operations in 2010. It was the second oldest airline in South America after Avianca, a ...
, and Air Global International (AGI). AGI had been formed in 2001 and leased two
Boeing 747
The Boeing 747 is a long-range wide-body aircraft, wide-body airliner designed and manufactured by Boeing Commercial Airplanes in the United States between 1968 and 2023.
After the introduction of the Boeing 707, 707 in October 1958, Pan Am ...
s to carry cargo to South America. Its routes complemented those of Arrow Air, which acquired AGI in March 2002. Operationally, Arrow Air planned to retire its
Lockheed L-1011
The Lockheed L-1011 TriStar (pronounced "El-ten-eleven") is an American medium-to-long-range, wide-body trijet airliner built by the Lockheed Corporation. It was the third wide-body airliner to enter commercial operations, after the Boeing 74 ...
by 2003 and replace its dozen DC-8s with DC-10s a few years after. In January 2004 Arrow Air filed for Chapter 11 bankruptcy protection, but exited in June 2004 after a bankruptcy court approved its restructuring.
Arrow Cargo's strategic alliance
In March 2008, Arrow announced that it entered into a strategic alliance with the firm known as
MatlinPatterson Global Opportunities, a
private equity
Private equity (PE) is stock in a private company that does not offer stock to the general public; instead it is offered to specialized investment funds and limited partnerships that take an active role in the management and structuring of the co ...
investment fund which formerly controlled the Brazilian company
Varig Log along with the rebranded ATA Holdings (the parent company of
ATA Airlines) which has now been renamed
Global Aviation Holdings. As of April, indications were MatlinPatterson would be
shuttering Arrow Cargo.
End of operations
Arrow Cargo ceased scheduled operations on June 30, 2010. After failing to find a buyer, the company was liquidated.
Transatlantic and South American routes in 1983-84
According to the worldwide edition of the
Official Airline Guide
OAG is a global travel data provider with headquarters in the UK. The company was founded in 1929 and operates in the United States, Singapore, Japan, Lithuania and China. It has a large network of flight information data including schedules, ...
(OAG), in 1983 Arrow Air was operating scheduled passenger service with stretched Super
DC-8 jets between the U.S. and Europe including nonstop flights between
London Gatwick Airport
Gatwick Airport , also known as London Gatwick Airport (), is the Airports of London, secondary international airport serving London, West Sussex and Surrey. It is located near Crawley in West Sussex, south of Central London. In 2024, Gatwic ...
(LGW) and both
Denver
Denver ( ) is a List of municipalities in Colorado#Consolidated city and county, consolidated city and county, the List of capitals in the United States, capital and List of municipalities in Colorado, most populous city of the U.S. state of ...
(DEN) and
Tampa
Tampa ( ) is a city on the Gulf Coast of the United States, Gulf Coast of the U.S. state of Florida. Tampa's borders include the north shore of Tampa Bay and the east shore of Old Tampa Bay. Tampa is the largest city in the Tampa Bay area and t ...
(TPA) and also direct between
Miami
Miami is a East Coast of the United States, coastal city in the U.S. state of Florida and the county seat of Miami-Dade County, Florida, Miami-Dade County in South Florida. It is the core of the Miami metropolitan area, which, with a populat ...
(MIA) and both London Gatwick Airport and
Amsterdam
Amsterdam ( , ; ; ) is the capital of the Netherlands, capital and Municipalities of the Netherlands, largest city of the Kingdom of the Netherlands. It has a population of 933,680 in June 2024 within the city proper, 1,457,018 in the City Re ...
(AMS) as well as direct between Tampa and Amsterdam. Also according to the OAG, the airline was flying
Boeing 707
The Boeing 707 is an early American long-range Narrow-body aircraft, narrow-body airliner, the first jetliner developed and produced by Boeing Commercial Airplanes.
Developed from the Boeing 367-80 prototype, the initial first flew on Decembe ...
passenger service nonstop between New York
JFK Airport and
Georgetown, Guyana
Georgetown is the capital (political), capital and largest city of Guyana. It is situated in Demerara-Mahaica, region 4, on the Atlantic Ocean coast, at the mouth of the Demerara River. It is nicknamed the "Garden City of the Caribbean." It is ...
at this time. By 1984, Arrow Air was operating nonstop Super DC-8 service between
San Juan San Juan, Spanish for Saint John (disambiguation), Saint John, most commonly refers to:
* San Juan, Puerto Rico
* San Juan, Argentina
* San Juan, Metro Manila, a highly urbanized city in the Philippines
San Juan may also refer to:
Places Arge ...
(SJU) and
Amsterdam
Amsterdam ( , ; ; ) is the capital of the Netherlands, capital and Municipalities of the Netherlands, largest city of the Kingdom of the Netherlands. It has a population of 933,680 in June 2024 within the city proper, 1,457,018 in the City Re ...
(AMS) in conjunction with
Surinam Airways which was flying connecting service between San Juan and its home base at
Paramaribo
Paramaribo ( , , ) is the capital city, capital and largest city of Suriname, located on the banks of the Suriname River in the Paramaribo District. Paramaribo has a population of roughly 241,000 people (2012 census), almost half of Suriname's p ...
at the time. None of these flights were operated on a daily basis but were instead primarily flown several days a week.
Destinations
The November 14, 1985, Arrow Air system timetable listed the following destinations. The airline was operating
Boeing 727-200, stretched Super
Douglas DC-8
The Douglas DC-8 (sometimes McDonnell Douglas DC-8) is an early long-range Narrow-body aircraft, narrow-body jetliner designed and produced by the American Douglas Aircraft Company. Work began in 1952 towards the United States Air Force's (USA ...
and wide body
McDonnell Douglas DC-10
The McDonnell Douglas DC-10 is an American trijet wide-body aircraft manufactured by McDonnell Douglas.
The DC-10 was intended to succeed the Douglas DC-8, DC-8 for long-Range (aeronautics), range flights. It first flew on August 29, 1970; i ...
jetliners in scheduled passenger service at this time.
*
Aguadilla, PR (BQN)
*
Baltimore, MD
Baltimore is the most populous city in the U.S. state of Maryland. With a population of 585,708 at the 2020 census and estimated at 568,271 in 2024, it is the 30th-most populous U.S. city. The Baltimore metropolitan area is the 20th-larges ...
(BWI)
*
Boston, MA
Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financial centre, financial center of New England, a region of the Northeas ...
(BOS)
*
Orlando, FL
Orlando ( ) is a city in and the county seat of Orange County, Florida, United States. The city proper had a population of 307,573 at the 2020 census, making it the fourth-most populous city in Florida behind Jacksonville, Florida, Jacksonville ...
(MCO)
*
Miami, FL (MIA)
*
Montreal, QC (YUL)
*
New York City, NY -
JFK Airport (JFK)
*
Philadelphia, PA
Philadelphia ( ), colloquially referred to as Philly, is the List of municipalities in Pennsylvania, most populous city in the U.S. state of Pennsylvania and the List of United States cities by population, sixth-most populous city in the Unit ...
(PHL)
*
San Juan, PR (SJU) - Hub
*
Toronto, ON (YYZ)
The route map accompanying the above referenced Arrow Air timetable lists
San Juan, Puerto Rico
San Juan ( , ; Spanish for "Saint John the Baptist, John") is the capital city and most populous Municipalities of Puerto Rico, municipality in the Commonwealth (U.S. insular area), Commonwealth of Puerto Rico, an unincorporated territory of the ...
as a hub at this time with nonstop service to and from Baltimore, Miami, Montreal, New York City, Orlando, Philadelphia, and Toronto, and direct one-stop service to and from Boston.
This same Arrow Air timetable also lists the following new destinations that were to begin receiving scheduled passenger service on December 13, 1985:
*
Cancun, Mexico (CUN)
*
Caracas, Venezuela
Caracas ( , ), officially Santiago de León de Caracas (CCS), is the capital and largest city of Venezuela, and the center of the Metropolitan Region of Caracas (or Greater Caracas). Caracas is located along the Guaire River in the northern p ...
(CCS)
*
Cozumel, Mexico (CZM)
*
Merida, Mexico (MID)
*
Tampa, FL
Tampa ( ) is a city on the Gulf Coast of the U.S. state of Florida. Tampa's borders include the north shore of Tampa Bay and the east shore of Old Tampa Bay. Tampa is the largest city in the Tampa Bay area and the county seat of Hillsboroug ...
(TPA)
Cargo destinations in 2005
Cargo Solutions (cargo routes & schedules)
Arrow Air operated the following freight services (at January 2005):
;Domestic scheduled destinations
*
Atlanta
Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...
(ATL)
*
San Juan, Puerto Rico
San Juan ( , ; Spanish for "Saint John the Baptist, John") is the capital city and most populous Municipalities of Puerto Rico, municipality in the Commonwealth (U.S. insular area), Commonwealth of Puerto Rico, an unincorporated territory of the ...
(SJU)
* Miami (MIA)
;International scheduled destinations
*
Mérida (MID)
*
Iquitos
Iquitos (; ) is the capital city of Peru's Maynas Province, Peru, Maynas Province and Loreto Region. It is the largest metropolis in the Peruvian Amazon, east of the Andes, as well as the List of cities in Peru, ninth-most populous city in Peru ...
(IQT)
*
Bogotá
Bogotá (, also , , ), officially Bogotá, Distrito Capital, abbreviated Bogotá, D.C., and formerly known as Santa Fe de Bogotá (; ) during the Spanish Imperial period and between 1991 and 2000, is the capital city, capital and largest city ...
(BOG)
*
Lima
Lima ( ; ), founded in 1535 as the Ciudad de los Reyes (, Spanish for "City of Biblical Magi, Kings"), is the capital and largest city of Peru. It is located in the valleys of the Chillón River, Chillón, Rímac River, Rímac and Lurín Rive ...
(LIM)
*
Panama City
Panama City, also known as Panama, is the capital and largest city of Panama. It has a total population of 1,086,990, with over 2,100,000 in its metropolitan area. The city is located at the Pacific Ocean, Pacific entrance of the Panama Canal, i ...
(PTY)
*
San José (SJO)
*
Santo Domingo
Santo Domingo, formerly known as Santo Domingo de Guzmán, is the capital and largest city of the Dominican Republic and the List of metropolitan areas in the Caribbean, largest metropolitan area in the Caribbean by population. the Distrito Na ...
(SDQ)
*
Santiago
Santiago (, ; ), also known as Santiago de Chile (), is the capital and largest city of Chile and one of the largest cities in the Americas. It is located in the country's central valley and is the center of the Santiago Metropolitan Regi ...
(SCL)
*
Port au Prince (PAP)
;Scheduled destinations of Arrow Air, Inc. dba Arrow Cargo
*Canada
**
Windsor
*Central America
**
Guatemala City
Guatemala City (, also known colloquially by the nickname Guate), is the Capital city, national capital and largest city of the Guatemala, Republic of Guatemala. It is also the Municipalities of Guatemala, municipal capital of the Guatemala Depa ...
**
El Salvador
El Salvador, officially the Republic of El Salvador, is a country in Central America. It is bordered on the northeast by Honduras, on the northwest by Guatemala, and on the south by the Pacific Ocean. El Salvador's capital and largest city is S ...
**
San Pedro Sula
San Pedro Sula () is the capital of Cortés Department, Honduras. It is located in the northwest corner of the country in the Sula Valley, about 50 kilometers (31 miles) south of Puerto Cortés on the Caribbean Sea. With a population of 701, ...
, Honduras
**
Managua, Nicaragua
Managua () is the capital city, capital and largest city of Nicaragua, and one of the List of largest cities in Central America, largest cities in Central America. Located on the shores of Lake Managua, the city had an estimated population of 1, ...
**
San José, Costa Rica
San José (; meaning "Saint Joseph") is the capital city, capital and largest city of Costa Rica, and the capital of San José Province. It is in the center of the country, in the mid-west of the Costa Rican Central Valley, Central Valley, wi ...
**
Panama City
Panama City, also known as Panama, is the capital and largest city of Panama. It has a total population of 1,086,990, with over 2,100,000 in its metropolitan area. The city is located at the Pacific Ocean, Pacific entrance of the Panama Canal, i ...
*South America
**
Bogotá
Bogotá (, also , , ), officially Bogotá, Distrito Capital, abbreviated Bogotá, D.C., and formerly known as Santa Fe de Bogotá (; ) during the Spanish Imperial period and between 1991 and 2000, is the capital city, capital and largest city ...
**
Medellin
**
Cali
Santiago de Cali (), or Cali, is the capital of the Valle del Cauca department, and the most populous city in southwest Colombia, with 2,280,522 residents estimate by National Administrative Department of Statistics, DANE in 2023. The city span ...
**
Ciudad del Este
Ciudad del Este (, Spanish for Eastern City; often shortened as CDE) is the second-largest city in Paraguay and capital of the Alto Paraná Department, situated on the Paraná River. It is located 327 km east of Asunción, the capital, and i ...
**
Guayaquil
Guayaquil (), officially Santiago de Guayaquil, is the largest city in Ecuador and also the nation's economic capital and main port. The city is the capital (political), capital of Guayas Province and the seat of Guayaquil Canton. The city is ...
**
Iquitos
Iquitos (; ) is the capital city of Peru's Maynas Province, Peru, Maynas Province and Loreto Region. It is the largest metropolis in the Peruvian Amazon, east of the Andes, as well as the List of cities in Peru, ninth-most populous city in Peru ...
**Lima
**
Manaus
Manaus () is the List of capitals of subdivisions of Brazil, capital and largest city of the States of Brazil, Brazilian state of Amazonas (Brazilian state), Amazonas. It is the List of largest cities in Brazil, seventh-largest city in Brazil, w ...
**Quito
**
Salvador, Brazil
Salvador () is a Brazilian municipality and capital city of the state of Bahia. Situated in the Zona da Mata in the Northeast Region of Brazil, Salvador is recognized throughout the country and internationally for its cuisine, music, and arch ...
**
Santiago, Chile
Santiago (, ; ), also known as Santiago de Chile (), is the capital and largest city of Chile and one of the largest cities in the Americas. It is located in the country's central valley and is the center of the Santiago Metropolitan Regi ...
**São Paulo
**
Recife
Recife ( , ) is the Federative units of Brazil, state capital of Pernambuco, Brazil, on the northeastern Atlantic Ocean, Atlantic coast of South America. It is the largest urban area within both the North Region, Brazil, North and the Northeast R ...
**
Campinas
Campinas (, ''Plains'' or ''Meadows'') is a Brazilian Municipalities of Brazil, municipality in São Paulo (state), São Paulo State, part of the country's Southeast Region, Brazil, Southeast Region. According to the 2020 estimate, the city's popul ...
Fleet
Final fleet
The Arrow Cargo fleet includes the following aircraft (at Aug 1, 2009):
Retired fleet
Over the years, Arrow Air had in the past operated a variety of aircraft, including:
Livery
The livery used when the airline was operating as Arrow Air had a large dark blue 'A' on the aircraft tail, one end of which extended into a line along the fuselage below the window-level and to the nose below the cockpit windows. The remainder of the aircraft was white, with "Arrow Air" titles above the windows forward in red. At the time Arrow Cargo ceased operating, its livery consisted of a white fuselage forward, with blue and green to the rear of the aircraft, and with "Arrow Cargo" titles in green accompanied by a blue logo near the front. N140WE was an Arrow Air plane that was painted all white.
Accidents and incidents
*December 7, 1949: An Arrow Air
Douglas DC-3
The Douglas DC-3 is a propeller-driven airliner manufactured by the Douglas Aircraft Company, which had a lasting effect on the airline industry in the 1930s to 1940s and World War II.
It was developed as a larger, improved 14-bed sleeper ...
(registered N60256), en route from Oakland to Sacramento,
flew into the ground near Benicia, California, during bad weather. All aboard (six passengers and three flight crew) were killed, including Batchelor's 26-year-old wife, Lorraine, and 2-year-old son, George. The plane crashed into terrain at 800 feet elevation when its reported altitude was 4,000 feet; it was never determined whether the crash was due to pilot error or an instrument malfunction.
*December 12, 1985: An Arrow Air
Douglas DC-8-63CF (registered N950JW), operating as
Arrow Air Flight 1285R, carrying American military personnel on a charter flight home for Christmas, crashed in
Newfoundland
Newfoundland and Labrador is the easternmost province of Canada, in the country's Atlantic region. The province comprises the island of Newfoundland and the continental region of Labrador, having a total size of . As of 2025 the population ...
, killing all 248 passengers on board and 8 crew members.
* On April 4, 2001, at 01:00 AM Arrow Air Flight from Cali after a refueling stop had a nose landing gear malfunction warning. After checklists completed with putting gear handle down, the nose gear down lock indices were inspected through a viewing hole after depressurizing the jet in flight, and the crew found stowaways in the nose gear compartment and the nose gear down lock 1/8" out of alignment in agreement with the warning. They hoped to land with gear held in place by the 3000 psi hyd pressure. They touched down at 120 kias but at about 90 acidic Skydrol fumes came into the flight deck through the open down lock viewing hole. The fumes turned out to be caused by a broken line in the ceiling of the gear well going to the hyd pressure sensor because of it being tightly held on to by one of the stowaways fearful of the gear doors opening again, evidenced by the stainless line being found broken downwards instead of upwards by the crushing event when the loss of hydraulic pressure through the broken line allowed the nose gear to collapse. The two young men's belongings were found next to the hold short line for the runway including a book about the Eastern Airlines L-1011 which had a heated pressurized avionics bay in the nose wheel well. Arrow Air had a L-1011 with the same paint job taking off a couple hours later. The young men mistakenly crawled into the wrong jet to Miami on the dark night at the edge of the runway. This was written by one of the crew members who has evidence and citation of the incident.
* On February 28, 2002, Arrow Air Flight P6L, a
Douglas DC-8
The Douglas DC-8 (sometimes McDonnell Douglas DC-8) is an early long-range Narrow-body aircraft, narrow-body jetliner designed and produced by the American Douglas Aircraft Company. Work began in 1952 towards the United States Air Force's (USA ...
-62F operated by Arrow Air (registered N1808E), named "Santa Rosa", touched down at Singapore Changi Airport. The tower instructed the aircraft to park at Bay 117. Instead, the aircraft turned right into a grassy area and fell into a ditch where the main landing gears broke off from the aircraft.
*On December 13, 2002, Arrow Air Flight P5L, a
Douglas DC-8
The Douglas DC-8 (sometimes McDonnell Douglas DC-8) is an early long-range Narrow-body aircraft, narrow-body jetliner designed and produced by the American Douglas Aircraft Company. Work began in 1952 towards the United States Air Force's (USA ...
-62F operated by Arrow Air (registered N1804), named "Caribbean Queen", flying from Yokota Air Base, Yokota Air Force Base in Japan was approaching runway 20R at Singapore Changi Airport. Due to a miscommunication between the First Officer (civil aviation), First Officer and Captain during landing, when the aircraft touched down only about 1,500 m of the runway was available. The aircraft overran the runway and came to rest about 300 m from its end.
* In 2004, a former Arrow Air Lockheed L-1011 TriStar that was stored at
Miami International Airport
Miami International Airport , also known as MIA and historically as Wilcox Field, is the primary international airport serving Miami and its Miami metropolitan area, surrounding metropolitan area, in the U.S. state of Florida. It hosts over 1, ...
was damaged by a hurricane. The aircraft had been retired and was waiting for a new operator.
*June 4, 2006: A McDonnell Douglas DC-10-10F (registered N68047) en route from Miami to Managua touched down fast at Managua and was unable to stop before the end of the runway. The aircraft overran the end of the runway by about . The front landing gear collapsed, which led to substantial damage to the engines on the wing of the aircraft as well as a rupture in a fuel tank.
*On March 26, 2009, Arrow Air Flight 431, a
McDonnell Douglas DC-10
The McDonnell Douglas DC-10 is an American trijet wide-body aircraft manufactured by McDonnell Douglas.
The DC-10 was intended to succeed the Douglas DC-8, DC-8 for long-Range (aeronautics), range flights. It first flew on August 29, 1970; i ...
F, (registered N526MD), en route Manaus-Bogotá lost parts of an engine whilst flying over
Manaus
Manaus () is the List of capitals of subdivisions of Brazil, capital and largest city of the States of Brazil, Brazilian state of Amazonas (Brazilian state), Amazonas. It is the List of largest cities in Brazil, seventh-largest city in Brazil, w ...
. The engine parts fell into the city, damaging 12 houses. The aircraft managed to land safely at El Dorado International Airport, Bogotá, Colombia. No one was injured or killed in this incident.
See also
* List of defunct airlines of the United States
References
External links
Arrow CargoTwo Mundos Magazine Featuring Arrow Air Former CEO, Guillermo Cabeza
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