Andy's Records was a UK music retailer that traded from 1969 to 2003. Based in
Bury St Edmunds
Bury St Edmunds (), commonly referred to locally as ''Bury,'' is a cathedral as well as market town and civil parish in the West Suffolk District, West Suffolk district, in the county of Suffolk, England.OS Explorer map 211: Bury St. Edmunds an ...
, its roots were in nearby
Felixstowe
Felixstowe ( ) is a port town and civil parish in the East Suffolk District, East Suffolk district, in the county of Suffolk, England. The estimated population in 2017 was 24,521. The Port of Felixstowe is the largest Containerization, containe ...
and
Cambridge
Cambridge ( ) is a List of cities in the United Kingdom, city and non-metropolitan district in the county of Cambridgeshire, England. It is the county town of Cambridgeshire and is located on the River Cam, north of London. As of the 2021 Unit ...
.
Early days and expansion
Andy Gray started selling second-hand jukebox 45s and old 78 rpm records on
Felixstowe
Felixstowe ( ) is a port town and civil parish in the East Suffolk District, East Suffolk district, in the county of Suffolk, England. The estimated population in 2017 was 24,521. The Port of Felixstowe is the largest Containerization, containe ...
pier in 1969 and within five years had acquired a stall on Cambridge market. The market stall was successful, and in 1976 Gray opened his first retail shop in
Mill Road, Cambridge. Initially, Andy's Records was well known for undercutting competitors by importing records from Europe at a bargain price and then passing the savings on to customers. The chain's expansion was slow and steady, and by the early 1980s the company had 12 stores across the east of England with two shops in
Cambridge
Cambridge ( ) is a List of cities in the United Kingdom, city and non-metropolitan district in the county of Cambridgeshire, England. It is the county town of Cambridgeshire and is located on the River Cam, north of London. As of the 2021 Unit ...
and others in
Bury St Edmunds
Bury St Edmunds (), commonly referred to locally as ''Bury,'' is a cathedral as well as market town and civil parish in the West Suffolk District, West Suffolk district, in the county of Suffolk, England.OS Explorer map 211: Bury St. Edmunds an ...
,
King's Lynn
King's Lynn, known until 1537 as Bishop's Lynn and colloquially as Lynn, is a port and market town in the borough of King's Lynn and West Norfolk in the county of Norfolk, England. It is north-east of Peterborough, north-north-east of Cambridg ...
,
Peterborough
Peterborough ( ) is a City status in the United Kingdom, cathedral city in the City of Peterborough district in the Ceremonial counties of England, ceremonial county of Cambridgeshire, England. The city is north of London, on the River Nene. A ...
,
Haverhill,
Colchester
Colchester ( ) is a city in northeastern Essex, England. It is the second-largest settlement in the county, with a population of 130,245 at the 2021 United Kingdom census, 2021 Census. The demonym is ''Colcestrian''.
Colchester occupies the ...
,
Bedford
Bedford is a market town in Bedfordshire, England. At the 2011 Census, the population was 106,940. Bedford is the county town of Bedfordshire and seat of the Borough of Bedford local government district.
Bedford was founded at a ford (crossin ...
,
Lowestoft
Lowestoft ( ) is a coastal town and civil parish in the East Suffolk (district), East Suffolk district of Suffolk, England.OS Explorer Map OL40: The Broads: (1:25 000) : . As the List of extreme points of the United Kingdom, most easterly UK se ...
,
Norwich
Norwich () is a cathedral city and district of the county of Norfolk, England, of which it is the county town. It lies by the River Wensum, about north-east of London, north of Ipswich and east of Peterborough. The population of the Norwich ...
and
Ipswich
Ipswich () is a port town and Borough status in the United Kingdom, borough in Suffolk, England. It is the county town, and largest in Suffolk, followed by Lowestoft and Bury St Edmunds, and the third-largest population centre in East Anglia, ...
.
By 1983 the company was trading as Andy's Records & Video, capitalising on the success of home video and the
VHS and Betamax war. Gray listed the chain as a
limited company
In a limited company, the Legal liability, liability of members or subscribers of the company is limited to what they have invested or guaranteed to the company. Limited companies may be limited by Share (finance), shares or by guarantee. In a c ...
, AHG Records. By this time, Gray's brother William (known as Billy) had become marketing director. Early advertising was often humorous and sometimes self-deprecating e.g. "Purveyors of fine music at cheapo prices". The company slogan around this time was "Possibly the greatest music stores in the world". This was replaced in the early 90s by "Where music matters" and again later on by "Where music REALLY matters".
The company, buoyed by the relatively new formats of VHS and CD, started to aggressively expand out of the Anglia region. Deciding that southern England was too expensive, the Gray brothers concentrated on opening stores in the
Midlands
The Midlands is the central region of England, to the south of Northern England, to the north of southern England, to the east of Wales, and to the west of the North Sea. The Midlands comprises the ceremonial counties of Derbyshire, Herefor ...
and
northern England
Northern England, or the North of England, refers to the northern part of England and mainly corresponds to the Historic counties of England, historic counties of Cheshire, Cumberland, County Durham, Durham, Lancashire, Northumberland, Westmo ...
. By the late 80s to early 90s, Andy's Records was fast becoming a well-known name on the UK
High Street. It became the UK's largest independent music retailer in 1992, a title it retained for 10 years.
Awards
In 1993, the company won the prestigious ''
Music Week
''Music Week'' is a trade publication for the UK record industry distributed via a website and a monthly print magazine. It is published by Future.
History
Founded in 1959 as ''Record Retailer'', it relaunched on 18 March 1972 as ''Music We ...
'' Independent Retailer Award, and continued to win this award each year until 1999. The chain also came third in 2002 as National Music Retailer.
By the mid-1990s, the company had climbed into the Top 500 of UK companies and boasted a portfolio of more than 30 stores. By this time, Andy's Records had stopped selling cheap imports and started to compete with
HMV
HMV is an international music and entertainment retailer, founded in 1921. The brand is owned by Hilco Capital and operated by Sunrise Records, except in Japan, where it is owned and operated by Lawson.
The inaugural shop was opened on Lo ...
and
Virgin Megastores as a premium music retailer. The chain was too small to compete with these two, but too large to undercut competitors.
New stores started to be opened as Andy's, dropping the Records tag as it was considered too old-fashioned. In November 1999, Andy's opened its 40th store in
Leamington Spa
Royal Leamington Spa, commonly known as Leamington Spa or simply LeamingtonEven more colloquially, also referred to as Lem or Leam (). (), is a spa town and civil parish in Warwickshire, England. Originally a small village called Leamington Pri ...
.
The downfall
In August 2000, it was announced that the
Warrington
Warrington () is an industrial town in the Borough of Warrington, borough of the same name in Cheshire, England. The town sits on the banks of the River Mersey and was Historic counties of England, historically part of Lancashire. It is east o ...
and
Doncaster
Doncaster ( ) is a city status in the United Kingdom, city in South Yorkshire, England. Named after the River Don, Yorkshire, River Don, it is the administrative centre of the City of Doncaster metropolitan borough, and is the second largest se ...
stores were to close. With supermarkets getting even cheaper and increased competition from
online stores, the chain started to flounder. When major competitors, such as HMV or Virgin, were present, their campaigns were better than Andy's, and recent chart albums were available at much lower prices, due to their bulk buying power. The chain's marketing was not up to the standard of the bigger chains.
After more store closures in 2001 and 2002, the chain was down to a roster of just under 30 stores and lost its claim to be the largest independent chain, being replaced by the up-and-coming
Music Zone. Following a disappointing Christmas in 2002, Gray decided to go back to his roots and started to sell imports at cut-throat prices. Thousands of titles were slashed in price in January 2003, many normally retailing at £10.99 were reduced to £6.99, and £15.99/£16.99 became £10.99/£12.99. Around this time, the chain had a minor facelift with new styling and decor in most stores and new uniforms for staff.
Administration
The changes were too little, too late, and the company fell into
administration
Administration may refer to:
Management of organizations
* Management, the act of directing people towards accomplishing a goal: the process of dealing with or controlling things or people.
** Administrative assistant, traditionally known as a se ...
in May 2003 with around 20 stores still trading.
The directors realised that they would be unable to meet the next quarter's rental payments and called in the administrators RSM Robson Rhodes in conjunction with Barclays Bank. Gray, now a
multi-millionaire – he came 94th in the
Sunday Times Rich List one year during the mid-90s – was unwilling to fund his company after three years of letting it rack up massive losses.
All stores were put up for sale as a
going concern
A going concern is an accounting term for a business that is assumed will meet its financial obligations when they become due. It functions without the threat of liquidation for the foreseeable future, which is usually regarded as at least the n ...
. Both HMV and Virgin looked at stores but decided not to purchase. In July 2003, southern England-based music retailer Powerplay bought four stores (Lowestoft, Bedford, Hull and Loughborough) from the administrators. The company purchased a further two (Hereford and Worcester) in September 2003. All stores have since shut their doors and Powerplay now concentrates on online sales under the name Powerplay Direct although it has now opened a new store in Leicester.
After some immediate closures due to unprofitability, the chain was whittled down to 10 and started to sell all of its stock at discounted prices. All stores eventually shut on Saturday 13 September 2003, although the
Beverley store was eventually bought by its management team. It stayed open till late 2005.
Andy Gray continues to run a successful
reissue
In the music industry, a reissue (also re-release, repackage or re-edition) is the release of an album or single which has been released at least once before, sometimes with alterations or additions.
Reasons for reissue
New audio formats
Reco ...
record label,
BGO Records, from Bury St Edmunds (actually behind the old Andy's Records head office). The initials 'BGO' are shared with 'The Beat Goes On', the name of Andy's former second-hand, rare and deleted specialist shop in Cambridge. BGO is now the fourth largest reissue label in the UK and specialises in niche genres.
References
{{reflist
External links
Andy Gray's record labelGray Matters Billy Gray's consultancy firm
Powerplay Direct
Defunct retail companies of the United Kingdom
British companies established in 1969
Retail companies established in 1969
Retail companies disestablished in 2003
Companies that have entered administration in the United Kingdom
1969 establishments in England
Music retailers of the United Kingdom