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Amazon Rekognition is a cloud-based
software as a service Software as a service (SaaS ) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. SaaS is usually accessed via a web application. Unlike o ...
(SaaS)
computer vision Computer vision tasks include methods for image sensor, acquiring, Image processing, processing, Image analysis, analyzing, and understanding digital images, and extraction of high-dimensional data from the real world in order to produce numerical ...
platform that was launched in 2016. It has been sold to, and used by, a number of United States government agencies, including U.S. Immigration and Customs Enforcement (ICE) and Orlando, Florida police, as well as private entities.


Capabilities

Rekognition provides a number of computer vision capabilities, which can be divided into two categories: Algorithms that are pre-trained on data collected by
Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
or its partners, and algorithms that a user can train on a custom dataset. As of July 2019, Rekognition provides the following computer vision capabilities.


Pre-trained algorithms

* ''Celebrity recognition'' in images * ''Facial attribute'' ''detection'' in images, including gender, age range, emotions (e.g. happy, calm, disgusted), whether the face has a beard or mustache, whether the face has eyeglasses or sunglasses, whether the eyes are open, whether the mouth is open, whether the person is smiling, and the location of several markers such as the pupils and jaw line. * ''People Pathing'' enables tracking of people through a video. An advertised use-case of this capability is to track sports players for post-game analysis. * ''Text detection and classification'' in images * ''Unsafe visual content detection''


Algorithms that a user can train on a custom dataset

* ''SearchFaces'' enables users to import a
database In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and a ...
of images with pre-labeled faces, to train a machine learning model on this database, and to expose the model as a cloud service with an
API An application programming interface (API) is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build ...
. Then, the user can post new images to the API and receive information about the faces in the image. The API can be used to expose a number of capabilities, including identifying faces of known people, comparing faces, and finding similar faces in a database. * ''Face-based user verification''


History and use


2017

In late 2017, the Washington County, Oregon Sheriff's Office began using Rekognition to identify
suspect In law enforcement jargon, a suspect is a known person accused or suspected of committing a crime. Police and reporters in the United States often use the word suspect as a jargon when referring to the perpetrator of the offense (perp in dated U. ...
s' faces. Rekognition was marketed as a general-purpose computer vision tool, and an engineer working for Washington County decided to use the tool for facial analysis of suspects. Rekognition was offered to the department for free, and Washington County became the first US law enforcement agency known to use Rekognition. In 2018, the agency logged over 1,000 facial searches. The county, according to the ''Washington Post,'' by 2019 was paying about $7 a month for all of its searches. The relationship was unknown to the public until May 2018. In 2018, Rekognition was also used to help identify celebrities during a royal wedding telecast.


2018

In April 2018, it was reported that FamilySearch was using Rekognition to enable their users to "see which of their ancestors they most resemble based on family photographs". In early 2018, the
FBI The Federal Bureau of Investigation (FBI) is the domestic Intelligence agency, intelligence and Security agency, security service of the United States and Federal law enforcement in the United States, its principal federal law enforcement ag ...
also began using it as a pilot program for analyzing video surveillance. In May 2018, it was reported by the ACLU that
Orlando, Florida Orlando ( ) is a city in and the county seat of Orange County, Florida, United States. The city proper had a population of 307,573 at the 2020 census, making it the fourth-most populous city in Florida behind Jacksonville, Florida, Jacksonville ...
was running a pilot using Rekognition for facial analysis in law enforcement, with that pilot ending in July 2019. After the report, on June 22, 2018,
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reported that Amazon workers had written a letter to CEO
Jeff Bezos Jeffrey Preston Bezos ( ;; and Robinson (2010), p. 7. ; born January 12, 1964) is an American businessman best known as the founder, executive chairman, and former president and CEO of Amazon, the world's largest e-commerce and clou ...
requesting he cease selling Rekognition to US law enforcement, particularly ICE and
Homeland Security Homeland security is an American national security term for "the national effort to ensure a homeland that is safe, secure, and resilient against terrorism and other hazards where American interests, aspirations, and ways of life can thrive" to ...
. A letter was also sent to Bezos by the ACLU. On June 26, 2018, it was reported that the Orlando police force had ceased using Rekognition after their trial contract expired, reserving the right to use it in the future. The Orlando Police Department said that they had "never gotten to the point to test images" due to old infrastructure and low bandwidth. In July 2018, the ACLU released a test showing that Rekognition had falsely matched 28 members of Congress with mugshot photos, particularly Congresspeople of color. 25 House members afterwards sent a letter to Bezos, expressing concern about Rekognition. Amazon responded saying the Rekognition test had generated 80 percent confidence, while it recommended law enforcement only use matches rated at 99 percent confidence. ''The Washington Post'' states that Oregon instead has officers pick a "best of five" result, instead of adhering to the recommendation. In September 2018, it was reported that Mapillary was using Rekognition to read the text on parking signs (e.g. no stopping, no parking, or specific parking hours) in cities. In October 2018, it was reported that Amazon had earlier that year pitched Rekognition to
U.S. Immigration and Customs Enforcement The United States Immigration and Customs Enforcement (ICE; ) is a Federal law enforcement in the United States, federal law enforcement agency under the United States Department of Homeland Security. ICE's stated mission is to protect the Un ...
agency. Amazon defended government use of Rekognition. On December 1, 2018, it was reported that 8 Democratic lawmakers had said in a letter that Amazon had "failed to provide sufficient answers" about Rekognition, writing that they had "serious concerns that this type of product has significant accuracy issues, places disproportionate burdens on communities of color, and could stifle Americans' willingness to exercise their First Amendment rights in public."


2019

In January 2019, MIT researchers published a peer-reviewed study asserting that Rekognition had more difficulty in identifying dark-skinned females than competitors such as
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
and
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
. In the study, Rekognition misidentified darker-skinned women as men 31% of the time, but made no mistakes for light-skinned men. Amazon called the report "misinterpreted results" of the research with an improper "default confidence threshold." In January 2019, Amazon's shareholders "urged Amazon to stop selling Rekognition software to law enforcement agencies." Amazon in response defended its use of Rekognition, but supported new federal oversight and guidelines to "make sure facial recognition technology cannot be used to discriminate." In February 2019, it was reported that Amazon was collaborating with the
National Institute of Standards and Technology The National Institute of Standards and Technology (NIST) is an agency of the United States Department of Commerce whose mission is to promote American innovation and industrial competitiveness. NIST's activities are organized into Outline of p ...
(NIST) on developing standardized tests to improve accuracy and remove bias with facial recognition. In March 2019, an open letter regarding Rekognition was sent by a group of prominent AI researchers to Amazon, criticizing its sale to law enforcement with around 50 signatures. In April 2019, Amazon was told by the
Securities and Exchange Commission The United States Securities and Exchange Commission (SEC) is an independent agency of the United States federal government, created in the aftermath of the Wall Street crash of 1929. Its primary purpose is to enforce laws against market m ...
that they had to vote on two shareholder proposals seeking to limit Rekognition. Amazon argued that the proposals were an "insignificant public policy issue for the Company" not related to Amazon's ordinary business, but their appeal was denied. The vote was set for May. The first proposal was tabled by shareholders. On May 24, 2019, 2.4% of shareholders voted to stop selling Rekognition to government agencies, while a second proposal calling for a study into Rekognition and civil rights had 27.5% support. In August 2019, the ACLU again used Rekognition on members of government, with 26 of 120 lawmakers in California flagged as matches to mugshots. Amazon stated the ACLU was "misusing" the software in the tests, by not dismissing results that did not meet Amazon's recommended accuracy threshold of 99%. By August 2019, there had been protests against ICE's use of Rekognition to surveil immigrants. In March 2019, Amazon announced a Rekognition update that would improve emotional detection, and in August 2019, "fear" was added to emotions that Rekognition could detect.


2020

In June 2020, Amazon announced it was implementing a one-year moratorium on police use of Rekognition, in response to the
George Floyd protests The George Floyd protests were a series of protests, riots, and demonstrations against police brutality that began in Minneapolis in the United States on May 26, 2020. The protests and civil unrest began in Minneapolis as Reactions to the mu ...
.


2024

The Department of Justice disclosed that the FBI is initiating the use of Amazon Rekognition. The DOJ's AI inventory revealed the FBI's "Project Tyr" aims to customize Rekognition to identify nudity, weapons, explosives, and other information from lawfully acquired media.


Controversy regarding facial analysis


Racial and gender bias

In 2018, MIT researchers Joy Buolamwini and Timnit Gebru published a study called Gender Shades. In this study, a set of images was collected, and faces in the images were labeled with face position, gender, and skin tone information. The images were run through SaaS facial recognition platforms from Face++,
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
, and
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
. In all three of these platforms, the classifiers performed best on male faces (with error rates on female faces being 8.1% to 20.6% higher than error rates on male faces), and they performed worst on dark female faces (with error rates ranging from 20.8% to 30.4%). The authors hypothesized that this discrepancy is due principally to Megvii, IBM, and Microsoft having more light males than dark females in their training data, i.e. dataset bias. In January 2019, researchers Inioluwa Deborah Raji and Joy Buolamwini published a follow-up paper that ran the experiment again a year later, on the latest versions same three SaaS facial recognition platforms, plus two additional platforms: Kairos, and Amazon Rekognition. While the systems' overall error-rates improved over the previous year, all five of the systems again performed better on male faces than on dark female faces.


See also

*
Amazon Lex Amazon Lex is a service for building conversational interfaces into any application using voice and text. It powers the Amazon Alexa virtual assistant (artificial intelligence), virtual assistant. In April 2017, the platform was released to the de ...
* Amazon Mechanical Turk * Amazon Polly * Amazon SageMaker *
Amazon Web Services Amazon Web Services, Inc. (AWS) is a subsidiary of Amazon.com, Amazon that provides Software as a service, on-demand cloud computing computing platform, platforms and Application programming interface, APIs to individuals, companies, and gover ...
* Facial recognition system * Timeline of Amazon Web Services


References

{{Amazon 2016 software Amazon Web Services Cloud infrastructure Criticism of Amazon Computer vision software Data mining and machine learning software Facial recognition software Object recognition and categorization