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Amazon Dash was a
consumer goods A final good or consumer good is a final product ready for sale that is used by the consumer to satisfy current wants or needs, unlike a intermediate good, which is used to produce other goods. A microwave oven or a bicycle is a final good, but ...
ordering service which uses proprietary devices and
API An application programming interface (API) is a way for two or more computer programs to communicate with each other. It is a type of software Interface (computing), interface, offering a service to other pieces of software. A document or standa ...
s for ordering goods over the Internet. Amazon Dash consisted of multiple components, which include: * the Amazon Dash Wand, a Wi-Fi connected barcode scanner and
voice command device A voice-user interface (VUI) makes spoken human interaction with computers possible, using speech recognition to understand spoken commands and answer questions, and typically text to speech to play a reply. A voice command device is a device con ...
, used to reorder consumer goods around the house, integrating with
AmazonFresh Amazon Fresh is a subsidiary of the American e-commerce company Amazon in Seattle, Washington. It is a grocery retailer with physical stores and delivery services in most major U.S. cities, as well as some international cities, such as Berlin, Ha ...
; * the Amazon Dash Button, a small consumer electronic device that can be placed around the house and programmed to order a consumer good such as disinfectant wipes or paper towels; and * the Amazon Dash Replenishment Service, which allows manufacturers to add a physical button or auto-detection capability to their devices to reorder supplies from Amazon when necessary. * Amazon Virtual Dash Buttons, which mimic the appearance and function of physical Dash Buttons, but are displayed on Amazon's website and some smart devices with displays.


Barcode scanner

The Amazon Dash Wand (originally branded simply Amazon Dash) was announced in April 2014. It is a Wi-Fi connected device that allows users to build a shopping list by scanning bar codes and saying product names out loud. It connects directly with
AmazonFresh Amazon Fresh is a subsidiary of the American e-commerce company Amazon in Seattle, Washington. It is a grocery retailer with physical stores and delivery services in most major U.S. cities, as well as some international cities, such as Berlin, Ha ...
, the company's online grocery delivery service. The website for Amazon Dash highlights benefits such as "never forget an item again" and suggests users keep the device on the kitchen counter or refrigerator so that every member of the family can add items to its grocery list. The Amazon Dash Wand is Amazon's first
Internet of Things The Internet of things (IoT) describes physical objects (or groups of such objects) with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other comm ...
(IoT) device. The second-generation Amazon Dash Barcode Scanner was announced in October 2016; it replaces the two buttons on the previous model with a single button used for both scanning barcodes and activating the microphone. The new model is also about an inch shorter and magnetic so it can be stuck to a metallic surface, like a refrigerator. On June 15, 2017, a new version of the scanner was announced by Amazon. The new version has Alexa built in, allowing users to ask for recipes and order from
Amazon Prime Now Prime Now, LLC is a subsidiary of Amazon that oversees its same-day grocery shopping and delivery service. The name also originated a brand, including a custom app, to distinguish the service from Amazon's other offerings, but both the branding a ...
.


Replenishment service

The Dash Button and Dash Replenishment Service (DRS) were introduced by
Amazon.com Amazon.com, Inc. ( ) is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It has been referred to as "one of the most influential economi ...
on March 31, 2015. Due to the timing of the announcement, there were a number of news stories questioning whether the Dash Button was an early
April Fools joke April Fools' Day or All Fools' Day is an annual custom on 1 April consisting of practical jokes and hoaxes. Jokesters often expose their actions by shouting "April Fools!" at the recipient. Mass media can be involved in these pranks, which may b ...
. The Amazon Dash Button is a small electronic device designed to make ordering products easy and fast. The Dash buttons come in packs; each device contains an embedded button emblazoned with the name of a frequently ordered product. Users can configure each button to order a specific product and quantity, via the user's Amazon.com account, and mount the buttons, using adhesive tape or a plastic clip, to locations where they use the products. Pressing the button sends a Wi-Fi signal to the Amazon Shopping app, and orders new stock of whatever product the button is configured to order; the click also sends a message to the user's mobile phone, giving the user half-hour to cancel.


Roll-out and response

Initially, the Dash buttons were made available by invitation to
Amazon Prime Amazon Prime is a paid subscription service from Amazon which is available in various countries and gives users access to additional services otherwise unavailable or available at a premium to other Amazon customers. Services include same, one- ...
members who were invited to request the devices. The devices received mixed reviews from critics and reporters upon release, and have been parodied online. In Germany, the product was deemed illegal due to insufficient information about the price of the product being given at the time of purchase. This was allegedly part of a larger dispute between Amazon and Germany, where Amazon battles with unions and is under investigation for attempting to monopolize the country. Amazon Dash Buttons initially partnered with more than 100 brands. The most popular Dash Buttons were the Tide, Bounty, and Cottonelle buttons.


Alternative use

In August 2015, within a week of the first shipment of Dash buttons to Amazon Prime members,
Popular Mechanics ''Popular Mechanics'' (sometimes PM or PopMech) is a magazine of popular science and technology, featuring automotive, home, outdoor, electronics, science, do-it-yourself, and technology topics. Military topics, aviation and transportation o ...
reported that it had already been reprogrammed for use as a push-button data tracker. Computer scientist
Edward Benson Edward Benson may refer to: * Edward White Benson (1829–1896), Archbishop of Canterbury * E. F. Benson Edward Frederic Benson (24 July 1867 – 29 February 1940) was an English novelist, biographer, memoirist, archaeologist and short story wr ...
published instructions online to turn it into a wireless spreadsheet entry device, or a trigger for any other API endpoint. The approach was based on hijacking and re-routing the button's network connection with Amazon's servers. By May 2016,
Consumers' Research Consumers' Research is a 501(c)(3) non-profit organization established in 1929 by Stuart Chase and F. J. Schlink after the success of their book ''Your Money's Worth, Your Money's Worth: a study in the waste of the Consumer's Dollar'' galvanized int ...
pointed out that Amazon Dash was being reprogrammed to use for other purposes such as ordering pizza, tracking time, and controlling lights and outlets in households configured to respond to such commands. In response, Amazon introduced a programmer-friendly, but more expensive button in the form of an "Internet of Things Dash Button" which allows programmers to make programming modifications to the device.


End of service

On March 1, 2019, Amazon discontinued the series, claiming that it was made unnecessary due to automatic reordering and product subscriptions. Additionally, Amazon claimed that voice-activated shopping on Alexa products would succeed the buttons. On June 22, 2020, Amazon sent an email to owners of the Dash Wand stating that they would be disconnected in a month on July 21, 2020 with no recourse other than to use other Amazon devices, and directed owners to simply recycle their devices.Amazon Dash Wand No More – Alexa Shopping Device Discontinued
. ''voicebot.ai''. June 22, 2020. Retrieved June 24, 2020.


References


External links


Amazon Dash official site
{{amazon
Dash The dash is a punctuation mark consisting of a long horizontal line. It is similar in appearance to the hyphen but is longer and sometimes higher from the baseline. The most common versions are the endash , generally longer than the hyphen b ...
Internet of things