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Amaysim (branded as amaysim) is an Australian provider of mobile phone plans. Amaysim operates as a
Mobile Virtual Network Operator A mobile virtual network operator (MVNO) is a wireless communications services provider that does not own the wireless network infrastructure over which it provides services to its customers. An MVNO enters into a business agreement with a mobile ...
on the
Optus Singtel Optus Pty Limited (commonly referred to as Optus) is an Australian Telecommunications in Australia, telecommunications company headquartered in Macquarie Park, New South Wales, Australia. It is a wholly owned subsidiary of Singapore, Si ...
4G network, and specialises in offering a range of SIM-only mobile plans. , Amaysim group had just under 1.13 million
mobile Mobile may refer to: Places * Mobile, Alabama, a U.S. port city * Mobile County, Alabama * Mobile, Arizona, a small town near Phoenix, U.S. * Mobile, Newfoundland and Labrador Arts, entertainment, and media Music Groups and labels * Mobile ...
subscribers and 13,000 broadband subscribers.


History

Amaysim was founded as an Australian telecommunications provider by Peter O'Connell, Rolf Hansen, Christian Magel, Thomas Enge and Andreas Perreiter in November 2010. Amaysim became a publicly listed company following an IPO/share offer and floated on the
Australian Securities Exchange Australian Securities Exchange Ltd or ASX, is an Australian public company that operates Australia's primary securities exchange, the Australian Securities Exchange (sometimes referred to outside of Australia as, or confused within Australia a ...
in July 2015. In January 2016, Amaysim acquired Vaya, another Australian mobile virtual network operator for A$70 million. Amaysim entered the broadband market in July 2016 with the acquisition of Internet service provider AusBBS for $4 million ($1 million in cash, $1.5 million in Amaysim shares on completion and another $1.5 million in shares one year after completion). In early 2017, the Amaysim group acquired the online energy retailer Click Energy for $120 million in a move to extend its range of services to Australian households. In October 2018, Amaysim sold all of its 15,000 broadband customers to Southern Phone for $3 million and stopped reselling broadband services. The company cited "unsustainably high wholesale costs, intense competition and the need to allocate the company's capital appropriately" as reasons for the exit. In December 2019, Amaysim acquired Jeenee Mobile, a mobile virtual network operator for $7.8 million. Jeenee Mobile's existing 41,700 customers were migrated to Amaysim's sister brand Vaya. In June 2020, Amaysim acquired OVO, a mobile virtual network operator for $15.8 million. The deal added 77,000 mobile subscribers to Amaysim's subscriber base. In September 2020, AGL Energy signed an agreement to acquire Click Energy from Amaysim for $115 million. On 2 November 2020, Amaysim entered into a share sale agreement with
Optus Singtel Optus Pty Limited (commonly referred to as Optus) is an Australian Telecommunications in Australia, telecommunications company headquartered in Macquarie Park, New South Wales, Australia. It is a wholly owned subsidiary of Singapore, Si ...
, where Optus acquires 100% of Amaysim shares for A$250 million. It was delisted on 6 April 2021.


Controversy

Between October 2017 to March 2018, its online energy retailer, Click Energy told its consumers that they could receive discounts between 7-29% below its market energy offers if they paid their bills on time and that consumers could save between $84 to $946 if they switched to Click Energy. In March 2019, the
Federal Court of Australia The Federal Court of Australia is an Australian superior court of record which has jurisdiction to deal with most civil disputes governed by federal law (with the exception of family law matters), along with some summary (less serious) and indic ...
ordered penalties of $900,000 for misleading claims because discounts were calculated on their market offer rates which were higher than their standing offer rates available to all consumers, while savings were calculated based on estimated savings if they paid on time rather than if they switched to Click Energy. In addition, Click Energy was ordered to send each affected customer a notice correcting the misleading claims. In January 2020, Amaysim published an advertisement on
Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
that included the statement ''"…your mother loves the Unlimited Mobile Data offer from amaysim’ and the hashtag ‘#UnlimitedMobileData"'' when its plan only provided unlimited data for the first three renewals, before reverting to a capped amount. In October 2020, amaysim was fined $126,000 by the
Australian Competition & Consumer Commission The Australian Competition and Consumer Commission (ACCC) is the chief competition regulator of the Government of Australia, located within the Department of the Treasury. It was established in 1995 with the amalgamation of the Australian Tr ...
for misleading advertising, misrepresenting the "unlimited" data it claimed to provide in its advertisement.


References

{{Internet service providers of Australia Companies formerly listed on the Australian Securities Exchange Mobile phone companies of Australia Mobile virtual network operators Utility companies of Australia