Alan N. Trefler (born March 10, 1956) is an American billionaire businessman and chess master
best known as the chief executive officer (CEO) of
Pegasystems
Pegasystems Inc. is an American software company based in Cambridge, Massachusetts. Founded in 1983, Pegasystems develops software for customer relationship management (CRM) and business process management (BPM). The company has been publicly tr ...
,
a multinational software company he founded in 1983.
[ Prior to Pegasystems, in 1975 Trefler tied for first place in the World Open Chess Championship with grandmaster ]Pal Benko
Pál C. Benkő ( hu, Benkő Pál; July 15, 1928 – August 26, 2019) was a Hungarian-American chess player, author, and composer of endgame studies and chess problems.
Early life
Benko was born on July 15, 1928 in Amiens, France, where his ...
,[ afterwards working as a software engineer for Casher Associates and TMI Systems.][ Founding Pegasystems at the age of 27,][ he took the company Public in 1996,][ with Trefler remaining clerk and president until 1999][ and afterwards becoming CEO.] With a 52 percent ownership stake in Pegasystems, his net worth surpassed $1 billion in 2013[ and in March 2017 he appeared on the ]Forbes
''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also r ...
Billionaire's List for the first time.[ In 2014 he authored the book ''Build for Change'', which addresses changing consumer markets.][ Involved in philanthropy, in 1997 he established the Trefler Foundation.][
]
Early life and education
Alan Trefler was born to a Jewish family in 1956[ in ]Boston
Boston (), officially the City of Boston, is the capital city, state capital and List of municipalities in Massachusetts, most populous city of the Commonwealth (U.S. state), Commonwealth of Massachusetts, as well as the cultural and financ ...
, Massachusetts, the son of Dorothy (née Pugatch) and Eric Trefler. Trefler was raised in Brookline, Massachusetts
Brookline is a town in Norfolk County, Massachusetts, in the United States, and part of the Boston metropolitan area. Brookline borders six of Boston's neighborhoods: Brighton, Allston, Fenway–Kenmore, Mission Hill, Jamaica Plain, and ...
[ with his brother Leon.][ His mother, a daughter of immigrants from Eastern Europe,][ worked as a schoolteacher.][ His father, a ]Holocaust
The Holocaust, also known as the Shoah, was the genocide of European Jews during World War II. Between 1941 and 1945, Nazi Germany and its collaborators systematically murdered some six million Jews across German-occupied Europe; ...
survivor who came to the United States[ from Poland after ]World War II
World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the World War II by country, vast majority of the world's countries—including all of the great power ...
, owned and operated Trefler's, a restorer of art and furniture. This business is still family owned and operating as of 2021. Working at his family's store while young[ and starting to play chess around the age of seven,][ Trefler would later become high school chess champion of ][ and win various regional competitions.][ He graduated from ]Brookline High School
Brookline High School is a four-year public high school in the town of Brookline, Massachusetts. It is a part of Public Schools of Brookline. The Headmaster is Anthony Meyer who holds a Master of Education in Teaching and Curriculum from Harvard ...
[
] in 1973.[ Trefler went on to ]Dartmouth College
Dartmouth College (; ) is a private research university in Hanover, New Hampshire. Established in 1769 by Eleazar Wheelock, it is one of the nine colonial colleges chartered before the American Revolution. Although founded to educate Native ...
, where he studied economics and computer science
Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines (includin ...
[ and remained active in chess.][ At the age of 19,][ in 1975 he tied for first place in the World Open Chess Championship][ in New York with grandmaster ]Pal Benko
Pál C. Benkő ( hu, Benkő Pál; July 15, 1928 – August 26, 2019) was a Hungarian-American chess player, author, and composer of endgame studies and chess problems.
Early life
Benko was born on July 15, 1928 in Amiens, France, where his ...
.[ Also at Dartmouth, he was the winner of the ]John G. Kemeny
John George Kemeny (born Kemény János György; May 31, 1926 – December 26, 1992) was a Hungarian-born American mathematician, computer scientist, and educator best known for co-developing the BASIC programming language in 1964 with Thomas E ...
prize in computing.[ He graduated with a BS in 1977.][
]
Business career
Software engineering
Although he attained the level of chess master and considered going professional,[ after Trefler graduated from Dartmouth he moved into software engineering instead.][ In the early 1980s he developed computer systems that could play chess,][
] later applying the same business techniques to teaching computers how to process business rules.[ Between 1978 and 1980][ Trefler was a senior project manager for Casher Associates Inc., a ]business process management
Business process management (BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company's business ...
company in Chestnut Hill, Massachusetts.[ He then worked at TMI Systems, where he led the development of their funds transfer product][ from 1980 to 1983.]
Founder of Pegasystems
He founded Pegasystems
Pegasystems Inc. is an American software company based in Cambridge, Massachusetts. Founded in 1983, Pegasystems develops software for customer relationship management (CRM) and business process management (BPM). The company has been publicly tr ...
in April 1983, taking on the roles of CEO and chairman at the age of 27.[ Expressing frustration with the "primitive" computer systems available for companies such as banks and insurance companies,][ he states that "when I started Pega, it was with the vision that we could create a set of metaphors –an intermediate visual language that would enable business people to more directly instruct the machine... ndget the computer to really understand how business people wanted things to work.... And it turns out to be a fairly hard problem to solve."][ Basing the company in ]Cambridge, Massachusetts
Cambridge ( ) is a city in Middlesex County, Massachusetts, United States. As part of the Greater Boston, Boston metropolitan area, the cities population of the 2020 United States Census, 2020 U.S. census was 118,403, making it the fourth most ...
[ with ]Citibank
Citibank, N. A. (N. A. stands for " National Association") is the primary U.S. banking subsidiary of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Ba ...
as his first client,[ during the company's early years Trefler focused on providing case management for companies such as ]American Express
American Express Company (Amex) is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was found ...
.[
The company ]went public
Going public may refer to:
* Initial public offering, financial action by a business
* Whistleblowing, exposure of previously private information
* ''Going Public'' (Newsboys album), 1994
* ''Going Public'' (Bruce Johnston album), 1977
{{Dis ...
in 1996[
] on NASDAQ
The Nasdaq Stock Market () (National Association of Securities Dealers Automated Quotations Stock Market) is an American stock exchange based in New York City. It is the most active stock trading venue in the US by volume, and ranked second ...
.[ Inventing a number of patents for use in Pegasystems' software architecture,][ in 1998 Trefler was granted a United States patent for Pegasystems' distinctive rules-based architecture,][ which provides the framework for Pegasystems' ]business process management
Business process management (BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company's business ...
(BPM) solutions. Trefler remained clerk of Pegasystems Inc. until June 1999, and president until October 1999.[ He remained CEO and chairman of the company's board of directors.]
Recent work at Pegasystems
In 2009 Trefler won the Stevie Award for Computer Software CEO of the Year at the American Business Awards
The Stevie Awards are a set of eight business awards competitions staged annually by Stevie Awards, Inc., which grew to fourteen categories by 2017. They were created in 2002 for companies and business people. Its first program, ''The American B ...
. In March 2010, Pegasystems acquired Chordiant for around $161.5 million,[
] which gave Pegasystems access to new markets such as telecommunications and healthcare. The Massachusetts Technology Leadership Council named him their Public Company CEO of the Year in 2011.[ With a 52 percent ownership stake in Pegasystems,][ his net worth surpassed $1 billion on November 25, 2013.][
] His Pegasystems salary was $751,526 in 2014. That year, ''Business Insider
''Insider'', previously named ''Business Insider'' (''BI''), is an American financial and business news website founded in 2007. Since 2015, a majority stake in ''Business Insider''s parent company Insider Inc. has been owned by the German pub ...
'' ranked him the eighth lowest paid CEO in the tech industry.
In 2014 he authored and published ''Build for Change'', a book focused on the management of customers and business processes. A ''Forbes
''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also r ...
'' contributor related that the book made "a convincing argument" that companies needed to prepare for changes in customer behavior, or face negative repercussions.[
]
Pegasystems had 3,000 employees, 30 offices, and "more than half a billion dollars in revenue" by early 2015.[ In 2015, courts ruled in Trefler's and Pegasystems' favor in a copyright infringement suit filed by YYZ, a company the press described as a ]patent troll
In international law and business, patent trolling or patent hoarding is a categorical or pejorative term applied to a person or company that attempts to enforce patent rights against accused infringers far beyond the patent's actual value or ...
. Trefler has been recognized by the Babson College Academy of Distinguished Entrepreneurs,[ and he speaks publicly on business and software topics at various events and conferences. Among other publications, he has appeared in '' Barron's'', the ]BBC #REDIRECT BBC
Here i going to introduce about the best teacher of my life b BALAJI sir. He is the precious gift that I got befor 2yrs . How has helped and thought all the concept and made my success in the 10th board exam. ...
, ''Forbes
''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also r ...
'', '' Fortune'', ''The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'', ''The Wall Street Journal
''The Wall Street Journal'' is an American business-focused, international daily newspaper based in New York City, with international editions also available in Chinese and Japanese. The ''Journal'', along with its Asian editions, is published ...
'', ''Reuters
Reuters ( ) is a news agency owned by Thomson Reuters Corporation. It employs around 2,500 journalists and 600 photojournalists in about 200 locations worldwide. Reuters is one of the largest news agencies in the world.
The agency was est ...
'',[ and '']Bloomberg Television
Bloomberg Television (on-air as Bloomberg) is an American-based pay television network focusing on business and capital market programming, owned by Bloomberg L.P. It is distributed globally, reaching over 310 million homes worldwide. It is he ...
.'' Trefler made the Forbes
''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also r ...
Billionaire's List in March 2017.
Chess career
A master-level chess player[ who had been playing chess since his childhood,][ Trefler competed in the 1975 World Open Chess Championship in New York City. Still a college student at Dartmouth, he entered the tournament with a 2075 ]Elo rating
The Elo rating system is a method for calculating the relative skill levels of players in zero-sum games such as chess. It is named after its creator Arpad Elo, a Hungarian-American physics professor.
The Elo system was invented as an improved c ...
, 125 points below the lowest master
Master or masters may refer to:
Ranks or titles
* Ascended master, a term used in the Theosophical religious tradition to refer to spiritually enlightened beings who in past incarnations were ordinary humans
*Grandmaster (chess), National Master ...
-rated player, ranking him 115th overall in the tournament.[ He went on to be crowned co-champion along with ]International Grandmaster
Grandmaster (GM) is a title awarded to chess players by the world chess organization FIDE. Apart from World Champion, Grandmaster is the highest title a chess player can attain. Once achieved, the title is held for life, though exceptionally it has ...
Pal Benko
Pál C. Benkő ( hu, Benkő Pál; July 15, 1928 – August 26, 2019) was a Hungarian-American chess player, author, and composer of endgame studies and chess problems.
Early life
Benko was born on July 15, 1928 in Amiens, France, where his ...
,[ who was rated at 2504. Trefler also placed ahead of Grandmasters such as ]Walter Browne
Walter Shawn Browne (10 January 1949 – 24 June 2015) was an Australian-born American chess and poker player. Awarded the title Grandmaster by FIDE in 1970, he won the U.S. Chess Championship six times.
Early years
Browne was born to an ...
and Nicolas Rossolimo
Nicolas Rossolimo (russian: Николай Спиридонович Россоли́мо, translit=Nikolai Spiridonovich Rossolimo; February 28, 1910 – July 24, 1975) was a Russian Empire-born chess player. After acquiring Greek citizenship in 1 ...
, as well as future Grandmaster Michael Rohde.['']Chess Life & Review
The monthly ''Chess Life'' and bi-monthly ''Chess Life Kids'' (formerly ''School Mates'' and ''Chess Life for Kids'') are the official magazines published by the United States Chess Federation (US Chess). ''Chess Life'' is advertised as the "most ...
'', September 1975, pp. 586–87. Trefler competed in a charity chess tournament in 2010 alongside grandmasters such as Garry Kasparov
Garry Kimovich Kasparov (born 13 April 1963) is a Russian chess Grandmaster (chess), grandmaster, former World Chess Champion, writer, political activist and commentator. His peak Elo rating system, rating of 2851, achieved in 1999, was the hi ...
[ and Boaz Weinstein.][
]
Philanthropy
Trefler and his wife donated $1 million to Dorchester High School in Dorchester, Boston
Dorchester (colloquially referred to as Dot) is a Boston neighborhood comprising more than in the City of Boston, Massachusetts, United States. Originally, Dorchester was a separate town, founded by Puritans who emigrated in 1630 from Dorchester ...
in 1995. They established The Trefler Foundation[ in 1997,] which seeks to improve urban public education in the Boston area.[ The Treflers were early supporters of the nonprofit Year Up,][ and in 2015 they founded Union & Fifth, where proceeds raised from donated clothes benefit various charities.]
Personal life
Trefler married his wife Pamela Reinhard in 1992, who at the time was working as an investment banker. The couple reside in Brookline, Massachusetts
Brookline is a town in Norfolk County, Massachusetts, in the United States, and part of the Boston metropolitan area. Brookline borders six of Boston's neighborhoods: Brighton, Allston, Fenway–Kenmore, Mission Hill, Jamaica Plain, and ...
.[
]
Publishing history
*
References
External links
Trefler's Profile at Pegasystems
Trefler Foundation
Trefler's & Sons Antique Repair since 1921
{{DEFAULTSORT:Trefler, Alan
1956 births
Living people
Businesspeople from Boston
American chess players
Jewish American philanthropists
American technology chief executives
Dartmouth College alumni
American billionaires
Brookline High School alumni
21st-century American Jews