air traffic controller

An Air traffic controller (ATC) is a person responsible for the coordination of traffic in their assigned airspace. Typically stationed in area control centers or control towers, they monitor the position, speed, and altitude of aircraft and communicate with the pilots via radio. In addition, controllers ensure safe distances between the different aircraft.

The profession is considered to be highly demanding and stressful due to the need for constant reorganization of cognitive processes, flexible adjustments and continuous decision-making, also often while under time pressure. Factors such as unfavorable work schedules, high responsibility and the reliability of equipment further influence workload and stress levels. Despite these challenges, the role offers competitive salaries and strong job security, which are often cited as key benefits.

History

Origins

Air traffic controlling dates to the early 1920s in the United Kingdom (UK); the first control tower was established in 1920 at Croydon Airport. Jimmy Jeffs was issued the first Air Traffic Control License. Before 1922 air traffic controllers only provided information to the pilots on the ground. In the United States (US), Archie League is regarded as the first air traffic controller and was hired by the city of St. Louis in 1929 to prevent collisions. The first ATCs used basic visual communication methods such as flags to communicate with pilots.

Introduction of radar and radio communication

In 1930 Cleveland Airport opened the first tower using two-way radio communication and in 1946 Indianapolis International Airport (then Weir-Cook airport) became the first civilian airport to have radar installed. This allowed controllers to monitor aircraft positions in real-time, even in poor visibility conditions. Together with radio communication with the pilots, this laid the foundation for Ground Control Approaches and later Instrument landing system (ILS). These innovations fundamentally changed the profession of air traffic controllers from guidance and ground controlling to actively guiding planes that are already in the air and making sure they land safely.

Developments until today

Since the introduction of radar in the 1950s, the field of air traffic control is still undergoing major innovations; Automatic Dependent Surveillance–Broadcast (ADS-B) technology is being expanded world wide providing even more accurate position information to the controller providing them with more advanced assistance systems.

Future prospects

With new technologies such as artificial intelligence emerging, efforts to automate certain tasks of ATCs began.

The focus of the industry is on the development of assisting and predicting artificial intelligence tools as well as the automation of repetitive tasks rather than attempts to replace the controllers. There is a consensus among developers and airport operators that, in the foreseeable future, air traffic controllers will tend to be more of a system manager overseeing decisions made by automated systems and intervening to resolve unexpected situations, which is currently one of the most difficult tasks for artificial intelligence, making full replacement unlikely. One challenge with partially automated workflows is the potential for skill and knowledge disintegration due to reduced daily practice. One possible solution is the use of computer-based training or simulation technologies to maintain continuous learning and proficiency.

Another approach to modernization is the construction of fully digital remote and virtual towers that can be accessed from anywhere in the world allowing for controllers to work remotely. Developments are already advanced, with the first remote-controlled tower having opened in Sweden in 2015.

Another concern is the acceptance or willingness by the controllers to use such technology. In a study with 500 air traffic controllers Bekier et al. found that as soon as the focus of decision-making shifts away from the air traffic controller, support for the technology dramatically decreases.

Roles

Area controllers

Area controllers (also called "en route" or in the US "center controllers") oversee aircraft at higher altitudes, in the en-route phase of their flight surrounding busier airports and airspace. In contrast to tower controllers, their job is dominated by the discovery of conflicts. Area controllers may also handle aircraft at lower altitudes as well as air traffic around small airports that do not have their own towers or approach controllers. Area controllers are responsible for specific sectors of 3D blocks of airspace with defined dimensions. Each sector is managed by at least one area controller, known as an "R-side" (Radar) controller that handles radio communications. During busier times of traffic, there may also be a second area controller, known as a "D-side" (Data), assigned to the same area in order to assist the R-side Area controller. This can be done with or without the use of radar: radar allows a sector to handle much more traffic; however, procedural control is used in many areas where traffic levels do not justify radar or the installation of radar is not feasible, such as over oceans.

Area controllers operate within area control centers, also known as centers or en-route centers. where they are controlling high-level en-route aircraft. In the United States, these facilities are specifically referred to as Air Route Traffic Control Centers (ARTCCs). Area controllers can also work in terminal control centers, which control aircraft climbing from or descending to major groups of airports.

Aerodrome or tower

Aerodrome or Tower controllers control aircraft within the immediate vicinity of the airport and use visual observation from the airport tower. The tower's airspace is often a radius around the airport, but can vary greatly in size and shape depending on traffic configuration and volume.

The tower positions are typically split into many different positions such as Flight Data/Clearance Delivery, Ground Control, and Local Control (known as Tower by the pilots); at busier facilities, a limited radar approach control position may be needed.

The roles of the positions are:
* Flight Data/Clearance Delivery: Issues IFR flight plan clearances, obtains squawk codes for VFR aircraft, helps with coordination for GC/LC, and cuts the ATIS (weather). FD/CD is commonly known in the profession as the secretary of the tower.
* Ground: Issues taxi instructions and authorizes aircraft/vehicle movements on the airport except the active runway(s); controllers are not responsible for aircraft movement on ramps or other designated non-movement areas.
* Local (Tower): Issues takeoff and landing instructions/clearances and authorizes aircraft/vehicle movements on or across runways.
* Approach: Issues instructions to aircraft who are intending to land at the airport. This involves vectoring aircraft in a safe, orderly, and expeditious manner and, if needed, stacking the aircraft at different holding altitudes.

Civilian/military

Civilian ATCs handle commercial and general aviation such as airliners and private jets while military controllers usually oversee airspace or airports of armed forces. Some civilian airports are part of military airports and therefore serviced by military controllers also known as joint-use. In some countries all air traffic controlling is handled by the military and all controllers are soldiers.

Public/private

Historically, controllers were civil servants in most countries. While many countries still have public ATC services countries like Canada already have implemented mixed or fully privatized models Globally, the trend toward privatization varies. While some countries have fully privatized their ATC services, others maintain public control or adopt hybrid models.

Skills and abilities

As air traffic controllers carry a high responsibility, they are typically required to meet high requirements and possess distinct skills. These include strong situational awareness, organizational skills, and the ability to manage multiple tasks simultaneously as well as always being thorough and paying attention to detail. Controllers must be able to make quick decisions, particularly in dynamic or high-stress situations. Communication is a critical aspect of the job; controllers are expected to possess excellent verbal communication skills to exchange precise information with pilots and other controllers as clarity and accuracy are essential to maintaining safety.

Although local languages are sometimes used in ATC communications, the default language of aviation worldwide is Aviation English. Controllers who do not speak English as a first language are expected to show a certain minimum level of competency.

Working conditions

Work patterns

Typically, controllers work for 90 to 120 minutes followed by a 30-minute break. Except at quieter airports, air traffic control operates 24/7, 365 days a year, requiring controllers to work rotating shifts that include nights, weekends, and public holidays. Shift schedules are usually set 28 days in advance. In many countries, the structure of controllers' shift patterns is regulated to allow for adequate time off. The shift pattern often varies depending on country, facility and its location. In the US the FAA regulates the hours that an air traffic controller may work. Controllers may not work more than 10 straight hours during a shift, which includes required breaks, and must have 9 hours of rest before their next shift. In the US air traffic controllers usually work a relatively unique rotating shift schedule, called the 2-2-1. Working the 2-2-1 means rotating between two afternoon shifts, two morning shifts and a midnight shift over the course of a week.

Stress

Many countries regulate work hours to ensure that controllers are able to remain focused and effective. Research suggests, that after prolonged periods of continuous work for more than two hours without a break, performance can deteriorate rapidly, even at low traffic levels. The International Civil Aviation Organization therefore recommends breaks at least every two hours. Sylvia Noble Tesh documented the stresses and challenges faced by air traffic controllers in her 1984 study "The politics of stress: the case of air traffic control." published in the International journal of health services. In a study which compared stress in the general population and in this kind of systems markedly showed more stress level for controllers. This variation can be explained, at least in part, by the characteristics of the job.

Training and qualifications

Requirements

Air traffic controllers are subject to some of the strictest physical and mental health requirements for any profession, reflecting the high responsibility. In Europe and parts of Asia, controllers must hold a Class 3 medical certificate which involves evaluations of vision, hearing, physical and mental health. While in the United States there is no required certificate, candidates undergo similar assessments by the FAA; for example, air traffic controllers are required to pass a Minnesota Multiphasic Personality Inventory (MMPI) before being allowed to work in the profession.

Certain health conditions such as diabetes, epilepsy, heart disease, and many psychiatric disorders (e.g., clinical depression, ADHD, bipolar disorder, personality disorders, a history of drug abuse, etc.) may lead to automatic disqualification or require explicit testing and waivers signed by the overseeing medical authority, demonstrating that the disorder does not impact the individuals' ability to do the job. Other conditions such as hypertension (high blood pressure), while not automatically disqualifying, are taken seriously and must be monitored by certified doctors. Controllers must take precautions to remain healthy. Additionally controllers must report all medications they are taking, even over-the-counter drugs to the responsible medical authority. In the US numerous drugs approved by the U.S. Food and Drug Administration (FDA) are either banned or require an air traffic controller to apply for a Special Consideration Medical Certificate and undergo continuous monitoring of the underlying medical condition. Additionally excellent verbal communication skills are required, as controllers must be able to clearly communicate and listen to pilots’ requests, even under high-stress conditions. All of these rigorous standards ensure that air traffic controllers perform their duties safely and effectively.

Education

In the United States trainee controllers begin work in their twenties and retire in their fifties almost universally. This is due to an FAA requirement that trainees begin their training at the academy no later than their 31st birthday, and face mandatory retirement at the last day of the month they turn 56. At the discretion of the Secretary of Transportation, the retirement age can be extended to 61. However, already experienced controllers, such as retired military air traffic controllers may qualify for appointment before 35 years of age. These controllers also may work longer than age 56 in order to be able to receive their pension. While other countries have different regulations, a similar concept is used in many countries, such as a maximal age to start training of 24 in Germany.

Civilian Air Traffic Controllers' licensing is standardized by international agreement through the ICAO. Many countries have Air Traffic Control schools, which are often operated by the provider of air traffic services in that country or sometimes privately. These institutions provide training to individuals without any prior air traffic control experience. At the completion of academic training, the graduating student will be granted an Air Traffic Control license, which will include one or more Ratings. These are sub-qualifications denoting the air traffic control discipline or disciplines in which the person has been trained. The ICAO defines five such ratings:

* Area (procedural)
* Area Radar
* Approach (procedural)
* Approach Radar
* Aerodrome

In the United States, controllers may train in several similar specialties:

* Tower
* Ground-Controlled Approach (GCA)
* Terminal Radar Control
* En route Control (both radar and non-radar)

This phase of training takes about 3–5 months. Whenever an air traffic controller is posted to a new unit or starts work on a new sector within a particular unit, they must undergo a period of training regarding the procedures peculiar to that particular unit and/or sector. The majority of this training is done in a live position controlling real aircraft and is referred to as On the Job Training (OJT). In this phase trainees are always with a fully qualified and trained mentor or an On the Job Training Instructor (OJTI), who will also be 'plugged into' the position to give guidance and is ready to immediately take over should it become necessary. The length of this phase of training usually varies between one and three years, depending on the complexity of the sector. Only once a person has passed all training stages they will be allowed to control a position alone.

See also

* Air traffic controllers' strike of 1981 (United States)
*Aviation safety
*Flight planning
* The Guild of Air Traffic Control Officers
* National Air Traffic Controllers Association

References

External links

Air Traffic Control Association

Unique Aviation Career as an Air Traffic Controller
, by James Wynbrandt, Flying (magazine)

ATSA Test

Air Traffic Control management

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