Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed

technology Technology is the application of Conceptual model, conceptual knowledge to achieve practical goals, especially in a reproducible way. The word ''technology'' can also mean the products resulting from such efforts, including both tangible too ...

company based in

Berkshire Berkshire ( ; abbreviated ), officially the Royal County of Berkshire, is a Ceremonial counties of England, ceremonial county in South East England. It is bordered by Oxfordshire to the north, Buckinghamshire to the north-east, Greater London ...

, England. Accesso has 9 offices across the world, and serves 1000 venues globally, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.

History

Accesso was established around 2000, and had entered bankruptcy almost immediately. The company then reemerged in 2007. In 2012, Lo-Q PLC acquired the

Lake Mary, Florida Lake Mary is a suburban city that is located in the Greater Orlando, Greater Orlando metropolitan area in Seminole County, Florida, United States, and is located in Central Florida. The population was 16,798 at the 2020 census. It is the home of ...

-based company, Accesso LLC, for . At the time, Lo-Q focused on developing ride-reservation systems for

theme parks An amusement park is a park that features various attractions, such as rides and games, and events for entertainment purposes. A theme park is a type of amusement park that bases its structures and attractions around a central theme, often fea ...

, while accesso focused on online and mobile ticket sales software and the management of online ticket stores. The merger was seen as a joining of synergistic capabilities and complementary customer sets. Tom Burnet was the CEO of Lo-Q and retained this role after the merger. At the time of the merger, accesso's CEO and owner was former

Disney The Walt Disney Company, commonly referred to as simply Disney, is an American multinational mass media and entertainment industry, entertainment conglomerate (company), conglomerate headquartered at the Walt Disney Studios (Burbank), Walt Di ...

executive Steve Brown; after the merger, Brown joined the board of the new company and became the COO of North American operations. In November 2013, Lo-Q was renamed as accesso to reflect the company's operations. In December 2013, accesso acquired for the

Taos, New Mexico Taos () is a town in Taos County, New Mexico, Taos County, in the north-central region of New Mexico in the Sangre de Cristo Mountains. Initially founded in 1615, it was intermittently occupied until its formal establishment in 1795 by Santa Fe ...

-based ticketing and point-of-sale software provider Siriusware. The acquisition provided accesso with a client base that included the ski and snow sports market. On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a customizable cloud-based ticket sales product, expanding the company's client base into entertainment markets such as theaters, sports stadiums and music festivals. On 30 March 2017, accesso acquired Ingresso, a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2), a guest experience management company, which included customers in venues such as theme parks, ski resorts, hotels, quick service food, healthcare and other hospitality-focused operations. In 2014, penetration of the South Korean market began via a three-year partnership with an in-country consulting firm.

Products

Accesso offers products for ticketing, virtual queuing, distribution, guest experience and point of sale. * accesso LoQueue Virtual Queuing: ** Introduced in 2001, accesso's patented accesso LoQueue virtual queuing product allows guests to wait in virtual lines as opposed to physical ones. ** Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism. Several patents have been registered for their concepts. * accesso Passport ticketing suite: ** Used by venues including Cedar Fair, Six Flags, and Palace Entertainment. In 2015, Merlin Entertainments Group signed a long-term agreement with accesso. * accesso Siriusware ticketing & point of sale: ** offers guest management, ticketing,

e-commerce E-commerce (electronic commerce) refers to commercial activities including the electronic buying or selling products and services which are conducted on online platforms or over the Internet. E-commerce draws on technologies such as mobile co ...

and point-of-sale solutions for a wide variety of venues and attractions. * accesso ShoWare live entertainment ticketing: ** The accesso ShoWare live event ticketing suite provides customizable, cloud-based ticket sales software.

References

{{Reflist Companies based in Berkshire Technology companies established in 2000 Technology companies based in London Amusement park companies 2000 establishments in England

History

Products

See also

References