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ACS:Law was a
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the European mainland, continental mainland. It comprises England, Scotlan ...
law firm A law firm is a business entity formed by one or more lawyers to engage in the practice of law. The primary service rendered by a law firm is to advise clients (individuals or corporations) about their legal rights and responsibilities, and to ...
specialising in
intellectual property Intellectual property (IP) is a category of property that includes intangible creations of the human intellect. There are many types of intellectual property, and some countries recognize more than others. The best-known types are patents, cop ...
law. Prior to 2009, its most notable case was the defence of a British national accused of public indecency in
Dubai Dubai (, ; ar, دبي, translit=Dubayy, , ) is the most populous city in the United Arab Emirates (UAE) and the capital of the Emirate of Dubai, the most populated of the 7 emirates of the United Arab Emirates.The Government and Politics ...
. The firm is best known for its actions against persons allegedly
infringing copyright Copyright infringement (at times referred to as piracy) is the use of works protected by copyright without permission for a usage where such permission is required, thereby infringing certain exclusive rights granted to the copyright holder, ...
through
peer-to-peer file sharing Peer-to-peer file sharing is the distribution and sharing of digital media using peer-to-peer (P2P) networking technology. P2P file sharing allows users to access media files such as books, music, movies, and games using a P2P software program th ...
. The firm ceased pursuing file sharers in January 2011 and ceased trading on 3 February 2011.


Firm

The main partner of the firm, and its only registered solicitor, was Andrew Jonathan Crossley. Crossley was found guilty of conduct unbefitting a solicitor by the
Solicitors Regulation Authority The Solicitors Regulation Authority (SRA) is the regulatory body for solicitors in England and Wales. It is responsible for regulating the professional conduct of more than 125,000 solicitors and other authorised individuals at more than 11,000 ...
in 2012. In 2012 he was suspended from practicing as a solicitor for two years. Crossley was declared bankrupt by the High Court in London on 20 May 2011. Crossley now runs St. Paul's Solicitors Limited in London.


Action against suspected copyright infringement

ACS:Law first started claims against suspected
copyright infringement Copyright infringement (at times referred to as piracy) is the use of works protected by copyright without permission for a usage where such permission is required, thereby infringing certain exclusive rights granted to the copyright holder, ...
through
peer-to-peer file sharing Peer-to-peer file sharing is the distribution and sharing of digital media using peer-to-peer (P2P) networking technology. P2P file sharing allows users to access media files such as books, music, movies, and games using a P2P software program th ...
in May 2009.Law Society Gazette
letter from Andrew Crossley
, 9 April 2010
In November 2009, they announced plans to initiate claims against a further 25,000 individuals; a batch of 10,000 dunning letters were sent out in the first two weeks of January 2010. ACS:Law say that "the majority" of people choose to settle outside of court rather than fight the claims, but others claim that only 15-40% of people threatened end up paying. According to Crossley, ACS:Law had recovered almost £1 million from suspected copyright infringers by April 2010. In the
Patents County Court The Intellectual Property Enterprise Court (IPEC; previously the Patents County Court or PCC) in London is an alternative venue to the High Court for bringing legal actions involving intellectual property matters such as patents, registered desi ...
in January 2011, it was revealed that Crossley took 65% of the money recovered, with only 30% going to copyright holders. One of ACS:Law's clients was the now defunct
Frankfurt Frankfurt, officially Frankfurt am Main (; Hessian: , " Frank ford on the Main"), is the most populous city in the German state of Hesse. Its 791,000 inhabitants as of 2022 make it the fifth-most populous city in Germany. Located on its ...
based company DigiProtect, whose motto was "turn piracy into profit".


Solicitors Regulation Authority investigation and tribunal

In September 2009, complaints made to the
Solicitors Regulation Authority The Solicitors Regulation Authority (SRA) is the regulatory body for solicitors in England and Wales. It is responsible for regulating the professional conduct of more than 125,000 solicitors and other authorised individuals at more than 11,000 ...
(SRA) about the conduct of ACS:Law constituted more than 16% of all complaints to the body for the whole month, and the SRA confirmed that the firm was under investigation. By July 2010, the SRA had received a record 418 official complaints from members of the public. In August 2010, the SRA ruled that ACS:Law had "a case to answer" regarding its campaign against suspected copyright infringement, and would refer the case to the Solicitors Disciplinary Tribunal (SDT). Crossley engaged the services of
Andrew Hopper Andrew Christopher Graham Hopper (1 October 1948 – 25 July 2018) was a British solicitor who practised on his own account in a niche practice concerned with professional regulation and discipline, principally in relation to solicitors. He ...
QC who, according to Crossley "literally wrote the SRA rules", to assist in his defence against the SRA/SDT. In a letter to the Law Society Gazette, Crossley complained about "the repeated attempts f ACS:Law's criticsto whip up hysteria and public outcry" regarding ACS:Law's action. Crossley had been declared bankrupt and represented himself at subsequent hearings before the SDT. On 16 January 2012, the SDT found Crossley guilty on seven charges, suspended him from practicing law for two years and ordered him to pay £76,326.55 in costs. A spokesman for the SRA commented "Some of those affected were vulnerable members of the public and this matter has caused them significant distress." Crossley was allowed to work as a solicitor again from 2013 subject to conditions including a ban from owning or running a law practice.


Investigation by the Information Commissioner

On 21 September 2010, the website of ACS:Law was subjected to a
DDoS attack In computing, a denial-of-service attack (DoS attack) is a cyber-attack in which the perpetrator seeks to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connec ...
suspected to be coordinated by online group
Anonymous Anonymous may refer to: * Anonymity, the state of an individual's identity, or personally identifiable information, being publicly unknown ** Anonymous work, a work of art or literature that has an unnamed or unknown creator or author * Anonym ...
as part of
Operation Payback Operation or Operations may refer to: Arts, entertainment and media * ''Operation'' (game), a battery-operated board game that challenges dexterity * Operation (music), a term used in musical set theory * ''Operations'' (magazine), Multi-Ma ...
. When asked about the attacks, Crossley said: "It was only down for a few hours. I have far more concern over the fact of my train turning up 10 minutes late or having to queue for a coffee than them wasting my time with this sort of rubbish." When the site came back online, a 350 MB file which was a backup of the site was visible to anyone for a short period of time. The backup, which included copies of emails sent by the firm, was downloaded and made available as a
torrent Torrent or torrents may refer to: * A fast flowing stream Animals * Torrent duck, a species of the family Anatidae * Torrent fish * Torrent frog, various unrelated frogs * Torrent robin, a bird species * Torrent salamander, a family of sal ...
. Some of the emails contained unencrypted
Excel ExCeL London (an abbreviation for Exhibition Centre London) is an exhibition centre, international convention centre and former hospital in the Custom House area of Newham, East London. It is situated on a site on the northern quay of the Ro ...
spreadsheets, listing the names and addresses of people that ACS:Law had accused of illegally sharing media. One contained over 5,300
Sky broadband Sky Broadband is a broadband service offered by Sky UK in the United Kingdom. With the introduction of Sky Fibre, Sky Broadband now refers to ADSL broadband products. History In October 2005, Sky UK agreed to purchase the ISP EasyNet for £ ...
customers whom they had accused of illegally sharing pornography, while another contained the details of 8,000 Sky customers and 400
Plusnet Plusnet plc is a British triple play internet service provider (ISP); providing broadband, landline and mobile services. The company was founded in 1997 in Sheffield, England, and became a public limited company (plc) in July 2004 when it was f ...
customers accused of infringing the copyright on music by sharing it on
peer-to-peer networks Peer-to-peer (P2P) computing or networking is a distributed application architecture that partitions tasks or workloads between peers. Peers are equally privileged, equipotent participants in the network. They are said to form a peer-to-peer ...
. This alleged breach of the Data Protection Act became part of an investigation into ACS:Law by the
Information Commissioner's Office The Information Commissioner's Office (ICO) is a non-departmental public body which reports directly to the Parliament of the United Kingdom and is sponsored by the Department for Digital, Culture, Media and Sport (DCMS). It is the independe ...
. In May 2011, ACS:Law was fined £1000 for the privacy breach, with the Information Commissioner
Christopher Graham Christopher Sidney Matthew Graham (born 21 September 1950) took over the role of UK Information Commissioner from Richard Thomas on 29 June 2009 and concluded his tenure on 28 June 2016. Prior to this appointment, Graham was Director General of ...
commenting: "Were it not for the fact that ACS:Law has ceased trading so that Mr Crossley now has limited means, a monetary penalty of £200,000 would have been imposed, given the severity of the breach." Graham criticised ACS:Law for having computer security measures that "were barely fit for purpose in a person's home environment, let alone a business handling such sensitive details." The consumer group
Which? ''Which?'' is a United Kingdom brand name that promotes informed consumer choice in the purchase of goods and services by testing products, highlighting inferior products or services, raising awareness of consumer rights and offering independ ...
described the £1000 fine as "paltry".


Court case and withdrawal from action against file sharers

In January 2011, ACS:Law, acting for its client MediaCAT, attempted to gain judgements against 26 suspected illegal file sharers. The case was heard in the
Patents County Court The Intellectual Property Enterprise Court (IPEC; previously the Patents County Court or PCC) in London is an alternative venue to the High Court for bringing legal actions involving intellectual property matters such as patents, registered desi ...
in London by Judge
Colin Birss Sir Colin Ian Birss (born 28 January 1964 in Thurso) is a judge of the Court of Appeal of England and Wales. Career Birss attended Largs Academy and then Lancaster Royal Grammar School. He graduated from Downing College, Cambridge in 1986 wit ...
. Shortly after proceedings started, ACS:Law attempted to drop the case. It was also reported that barristers for ACS:Law failed to provide vital documents due to them being "in storage". As the copyright holders were not present in court, Judge Birss was unable to end the case in a "simple" fashion. Judge Birss criticised ACS:Law, saying the case was "mind-boggling". Through a statement read to court on 24 January 2011, Crossley announced that he was withdrawing from pursuing claims against alleged illegal file sharers, citing criminal attacks and bomb threats as reasons. In response, Judge Colin Birss said "I am not happy. I am getting the impression with every twist and turn since I started looking at these cases that there is a desire to avoid any judicial scrutiny". On 8 February 2011, Judge Birss told ACS:Law that the claims which had been brought to court could not be discontinued without the permission of the copyright holders, and a further hearing was set for 16 March. At this hearing the cases were officially closed. The judge deferred a decision on legal costs, saying: "If ever there was a case with conduct out of the norm it was this one".


Successor firms

During the court case of January 2011, some of the 26 individuals who had had their cases dropped by ACS:Law then received a letter from GCB Ltd., a new law firm. In court, Judge Colin Birss questioned Andrew Crossley about his relationship to GCB Ltd. Crossley admitted that the founders of GCB Ltd. had previously been employed by him at ACS:Law. On 8 February 2011 judgment, Judge Birss commented that attempting to pursue claims through GCB whilst discontinuing the court claims was "an abuse of the court's process". In July 2011, it was reported that some people in
Greece Greece,, or , romanized: ', officially the Hellenic Republic, is a country in Southeast Europe. It is situated on the southern tip of the Balkans, and is located at the crossroads of Europe, Asia, and Africa. Greece shares land borders wit ...
had received emails purporting to come from ACS:Law, accusing them of file sharing and demanding payments of £1665. Andrew Crossley denied sending the emails and branded them a scam, saying that he would contact the police. The
IP address An Internet Protocol address (IP address) is a numerical label such as that is connected to a computer network that uses the Internet Protocol for communication.. Updated by . An IP address serves two main functions: network interface ident ...
es listed in the emails were not from UK. In 2016 The SRA removed the conditions on Crossle

He went on to work for Warren's Law an
Advocacy
but is now practising again with his new company St Paul's Solicitor's ( https://stpaulssolicitors.com/our-team ) where he continues to deal with speculative invoicing cases along with data protection offences.


Criticism and controversies


Investigations by regulatory authorities

As well as the investigation by the Solicitors Regulation Authority, complaints have also been received by
The Law Society The Law Society of England and Wales (officially The Law Society) is the professional association that represents solicitors for the jurisdiction of England and Wales. It provides services and support to practising and training solicitors, a ...
and the
Consumer Action Group The Consumer Action Group (CAG) is a UK forum which provides free help and support on all consumer issues. It is the U.K.'s National Consumer Service It was founded by Dave Smith and Marc Gander as the Bank Action Group after meeting through Yaho ...
.


Quality of evidence against suspected copyright infringers

ACS:Law identify suspected
copyright infringement Copyright infringement (at times referred to as piracy) is the use of works protected by copyright without permission for a usage where such permission is required, thereby infringing certain exclusive rights granted to the copyright holder, ...
through
peer-to-peer file sharing Peer-to-peer file sharing is the distribution and sharing of digital media using peer-to-peer (P2P) networking technology. P2P file sharing allows users to access media files such as books, music, movies, and games using a P2P software program th ...
by the
IP address An Internet Protocol address (IP address) is a numerical label such as that is connected to a computer network that uses the Internet Protocol for communication.. Updated by . An IP address serves two main functions: network interface ident ...
of the internet user's connection. However, ACS:Law's use of Logistep's technology has been the subject of an investigation by
Which? ''Which?'' is a United Kingdom brand name that promotes informed consumer choice in the purchase of goods and services by testing products, highlighting inferior products or services, raising awareness of consumer rights and offering independ ...
, who said that "innocent people are being accused". Following the batch of 10,000 letters sent in January 2010, over 150 people contacted Which? saying that they had been falsely accused. In an interview with ''
The Guardian ''The Guardian'' is a British daily newspaper A newspaper is a periodical publication containing written information about current events and is often typed in black ink with a white or gray background. Newspapers can cover a wide ...
'', one person who had received letters from ACS:Law commented: "ACS:Law act as investigator, judge and jury without any regard for who their actions affect." Researchers in Washington DC found that the technology often results in false positives. ACS:Law responded saying "we are happy that the information we get is completely accurate". A study by the
ISP An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise privatel ...
TalkTalk showed that unsecured
Wi-Fi Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio w ...
networks can easily be accessed without permission, leading to innocent users being accused of activity carried out by a third party. Andrew Heaney, spokesman for TalkTalk, explained "the lack of presumption of innocence and the absence of judicial process combined with the prevalence of wi-fi hacking will result in innocent people being
lamed Lamedh or Lamed is the twelfth Letter (alphabet), letter of the Semitic abjads, including Hebrew alphabet, Hebrew Lāmed , Aramaic alphabet, Aramaic Lāmadh , Syriac alphabet, Syriac Lāmaḏ ܠ, Arabic alphabet, Arabic , and Phoenician alphabet ...
.


Lack of definitive court judgments

The only records of successful court cases which ACS:Law relied upon for its letter writing campaign in relation to
copyright infringement Copyright infringement (at times referred to as piracy) is the use of works protected by copyright without permission for a usage where such permission is required, thereby infringing certain exclusive rights granted to the copyright holder, ...
through
peer-to-peer file sharing Peer-to-peer file sharing is the distribution and sharing of digital media using peer-to-peer (P2P) networking technology. P2P file sharing allows users to access media files such as books, music, movies, and games using a P2P software program th ...
were won by default when the defendants failed to appear. In 2009, the firm has admitted that they have yet to successfully prove a case in court. ACS:Law state that "it has been said that we have no intention of going to court but we have no fear of it".


Failure to gain default judgments

In December 2010, Judge Colin Birss QC rejected eight attempts by ACS:Law to seek default judgements in the
Patents County Court The Intellectual Property Enterprise Court (IPEC; previously the Patents County Court or PCC) in London is an alternative venue to the High Court for bringing legal actions involving intellectual property matters such as patents, registered desi ...
. Citing issues including the failure to establish the age of the persons who might have downloaded the material, Birss stated: "In all these circumstances, a default judgment arrived at without notice by means of an essentially administrative procedure, even one restricted to a financial claim, seems to me to be capable of working real injustice."


Criticism from the music industry

ACS:Law has been criticised by representatives of the music industry. The
British Phonographic Industry British Phonographic Industry (BPI) is the British recorded music industry's Trade association. It runs the BRIT Awards, the Classic BRIT Awards, National Album Day, is home to the Mercury Prize, and co-owns the Official Charts Company wi ...
(BPI) said "our view is that legal action is best reserved for the most persistent or serious offenders - rather than widely used as a first response", adding that they would not be adopting the tactics of ACS:Law.


Criticism in the House of Lords

On 26 January 2010 Lord Lucas spoke out against the activities of law firms, including ACS:Law, calling it "blackmail" and explaining: :We must also do something about the quantum of damages that is being sought. In a civil procedure on a technical matter, it amounts to blackmail; the cost of defending one of these things is reckoned to be £10,000.


Attempts to silence Slyck.com

ACS:Law has also been accused of attempting to silence some of their critics. Three major discussion forums were started on
Slyck.com Slyck.com is a defunct website that once produced unique original file sharing news stories, shared aggregated technology news stories from the World Wide Web, and had a user forum. History Ray Hoffman began operating Slyck.com as Slyway.com i ...
in response to ACS:Law's action; many of the participants of these forums offer legal advice and actively organize against ACS:Law. ACS:Law sent Slyck.com a legal notice claiming defamation and threatening a lawsuit.


See also

*
Capitol v. Thomas ''Capitol Records, Inc. v. Thomas-Rasset'' was the first file-sharing copyright infringement lawsuit in the United States brought by major record labels to be tried before a jury. The defendant, Jammie Thomas-Rasset, was found liable to the plai ...
*
Copyright law of the United Kingdom Under the law of United Kingdom, a copyright is an intangible property right subsisting in certain qualifying subject-matter. Copyright law is governed by the Copyright, Designs and Patents Act 1988 (the 1988 Act), as amended from time to time. ...
*
Digital Economy Act 2010 The Digital Economy Act 2010 (c. 24) is an Act of the Parliament of the United Kingdom. The act addresses media policy issues related to digital media, including copyright infringement, Internet domain names, Channel 4 media content, local r ...
*
MediaDefender MediaDefender, Inc. (now Peer Media Technologies) was a company that fought copyright infringement that offered services designed to prevent alleged copyright infringement using peer-to-peer distribution. They used unusual tactics such as flooding ...
*
Norwich Pharmacal order A Norwich Pharmacal order is a court order for the disclosure of documents or information that is available in the United Kingdom and Ireland. It is granted against a third party which has been innocently mixed up in wrongdoing, forcing the disclos ...
*
Prenda Law Prenda Law, also known as Steele ,  Hansmeier PLLP and Anti-Piracy Law Group, was a Chicago-based law firm that ostensibly operated by undertaking litigation against copyright infringement. However, it was later characterized by th ...


References

{{DEFAULTSORT:Acs:Law Law firms based in London Law firms of the United Kingdom Defunct law firms of the United Kingdom United Kingdom copyright law Copyright law organizations Computer law organizations Internet in the United Kingdom Law firms established in the 20th century 20th-century establishments in the United Kingdom Law firms disestablished in the 21st century 21st-century disestablishments in the United Kingdom