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Software Quality Management
Software Quality Management (SQM) is a management process that aims to develop and manage the quality of software in such a way so as to best ensure that the product meets the quality standards expected by the customer while also meeting any necessary regulatory and developer requirements, if any. Software quality managers require software to be tested before it is released to the market, and they do this using a cyclical process-based quality assessment in order to reveal and fix bugs before release. Their job is not only to ensure their software is in good shape for the consumer but also to encourage a culture of quality throughout the enterprise. Quality management activities Software quality management activities are generally split up into three core components: quality assurance, quality planning, and quality control. Some like software engineer and author Ian Sommerville don't use the term "quality control" (as quality control is often viewed as more a manufacturing term tha ...
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Software Quality
In the context of software engineering, software quality refers to two related but distinct notions: * Software's functional quality reflects how well it complies with or conforms to a given design, based on functional requirements or specifications. That attribute can also be described as the fitness for the purpose of a piece of software or how it compares to competitors in the marketplace as a worthwhile product. It is the degree to which the correct software was produced. * Software structural quality refers to how it meets non-functional requirements that support the delivery of the functional requirements, such as robustness or maintainability. It has a lot more to do with the degree to which the software works as needed. Many aspects of structural quality can be evaluated only statically through the analysis of the software's inner structure, its source code (see Software metrics), at the unit level, and at the system level (sometimes referred to as end-to-end testin ...
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COBIT
COBIT (Control Objectives for Information and Related Technologies) is a framework created by ISACA for information technology (IT) management and IT governance. The framework is business focused and defines a set of generic processes for the management of IT, with each process defined together with process inputs and outputs, key process-activities, process objectives, performance measures and an elementary maturity model. Framework and components Business and IT goals are linked and measured to create responsibilities of business and IT teams. Five processes are identified: Evaluate, Direct and Monitor (EDM); Align, Plan and Organize (APO); Build, Acquire and Implement (BAI); Deliver, Service and Support (DSS); and Monitor, Evaluate and Assess (MEA).COBIT 2019 Framework: Introduction and Methodology from ISACA The COBIT framework ties in with COSO, ITIL, BiSL, ISO 27000, CMMI, TOGAF and PMBOK. The framework helps companies follow law, be more agile and earn more. ...
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Software Quality Assurance
Software quality assurance (SQA) is a means and practice of monitoring all software engineering processes, methods, and work products to ensure compliance against defined standards. It may include ensuring conformance to standards or models, such as ISO/IEC 9126 (now superseded by ISO 25010), SPICE or CMMI. It includes standards and procedures that managers, administrators or developers may use to review and audit software products and activities to verify that the software meets quality criteria which link to standards. SQA encompasses the entire software development process, including requirements engineering, software design, coding, code reviews, source code control, software configuration management, testing, release management and software integration. It is organized into goals, commitments, abilities, activities, measurements, verification and validation. Purpose SQA involves a three-pronged approach: * Organization-wide policies, procedures and standar ...
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Software Quality Control
Software quality control is the set of procedures used by organizationsClapp, Judith A, ''Software Quality Control, Error Analysis, and Testing'', 1995 William Andrew In. to ensure that a software product will meet its quality goals at the best value to the customer, and to continually improve the organization’s ability to produce software products in the future. Software quality control refers to specified functional requirements as well as non-functional requirements such as supportability, performance and usability. It also refers to the ability for software to perform well in unforeseeable scenarios and to keep a relatively low defect rate. These specified procedures and outlined requirements lead to the idea of Verification and Validation and software testing. It is distinct from software quality assurance which encompasses processes and standards for ongoing maintenance of high quality of products, e.g. software deliverables, documentation and processes - avoiding defects. ...
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Quality Assurance
Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product(s) delivered to customer(s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer. The core purpose of Quality Assurance is to prevent mistakes and defects in the development and production of both manufactured products, such as automobiles and shoes, and delivered services, such as automotive repair and athletic shoe design. Assuring quality and therefore avoiding problems and delays when delivering products or services to customers is what ISO 9000 defines as that "part of quality management focused on providing confidence that quality requirements will be fulfilled". This defect prevention aspect of quality assurance differs from the defect detection aspect of quality control and has been referred to as a ''shift left'' since it focuses on quality effor ...
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Agile Testing
Agile testing is a software testing practice that follows the principles of agile software development. Agile testing involves all members of a cross-functional agile team, with special expertise contributed by testers, to ensure delivering the business value desired by the customer at frequent intervals, working at a sustainable pace. Specification by example is used to capture examples of desired and undesired behavior and guide coding. Overview Agile development recognizes that testing is not a separate phase, but an integral part of software development, along with coding. Agile teams use a "whole-team" approach to "baking quality in" to the software product. Testers on agile teams lend their expertise in eliciting examples of desired behavior from customers, collaborating with the development team to turn those into executable specifications that guide coding. Testing and coding are done incrementally and interactively, building up each feature until it provides enough value ...
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International Software Testing Qualifications Board
The International Software Testing Qualifications Board (ISTQB) is a software testing certification board that operates internationally. Founded in Edinburgh in November 2002, the ISTQB is a non-profit association legally registered in Belgium. ISTQB Certified Tester is a standardized qualification for software testers and the certification is offered by the ISTQB. The qualifications are based on a syllabus, and there is a hierarchy of qualifications and guidelines for accreditation and examination. More than 1 million ISTQB exams have been delivered and over 721,000 certifications issued; the ISTQB consists of 67 member boards worldwide representing more than 100 countries as of April 2021. Product portfolio Current ISTQB product portfolio follows a matrix approach characterized by * Levels, that identify progressively increasing learning objectives ** Foundation ** Advanced ** Expert * Streams, that identify clusters of certification modules: ** Core ** Agile ** Specialist ...
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American Society For Quality
The American Society for Quality (ASQ), formerly the American Society for Quality Control (ASQC), is a society of quality professionals, with more than 30,000 members, in more than 140 countries. History ASQC was established on 16 February 1946 by 253 members in Milwaukee, Wisconsin, with George D. Edwards as its first president. The organization was first created as a way for quality experts and manufacturers to sustain quality-improvement techniques used during World War II. In 1948, ASQC's Code of Ethics established standards for members to conduct their activities and business. Business writer Armand V. Feigenbaum served as president of the society in 1961–63. In 1997, the members of the organization voted to change its name from "American Society for Quality Control" to "American Society for Quality". Quality ASQ provides its members with certification, training, publications, conferences, and other services. ASQ is a founding partner of the American Customer ...
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ISO 9000
The ISO 9000 family is a set of international standards for Quality (business), quality management systems. It was developed in March 1987 by International Organization for Standardization. The goal of these standards is to help organizations ensure that they meet customer and other Stakeholder (corporate), stakeholder needs within the statutory and regulatory requirements related to a product or service. The standards were designed to fit into an integrated management system. The ISO refers to the set of standards as a "family", bringing together the standard for quality management systems and a set of "supporting standards", and their presentation as a family facilitates their integrated application within an organisation. ISO 9000 deals with the fundamentals and vocabulary of QMS, including the seven quality management principles that underlie the family of standards. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. A companion ...
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ITIL
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business. ITIL describes best practices, including processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It is designed to allow organizations to establish a baseline and can be used to demonstrate compliance and to measure improvements. There is no formal independent third-party compliance assessment available to demonstrate ITIL compliance in an organization. Certification in ITIL is only available to individuals and not organizations. Since 2021, the ITIL trademark has been owned by PeopleCert. History Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s develo ...
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