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Dispatching
Dispatch is a procedure for assigning employees (workers) or vehicles to customers. Industries that dispatch include taxicabs, couriers, emergency services, as well as home and commercial services such as maid services, plumbing, HVAC, pest control and electricians. With vehicle dispatching, clients are matched to vehicles according to the order in which clients called and the proximity of vehicles to each client's pick-up location. Telephone operators take calls from clients, then either enter the client's information into a computer or write it down and give it to a dispatcher. In some cases, calls may be assigned a priority by the call-taker. Priority calls may jump the queue of pending calls. In the first scenario, a central computer then communicates with the mobile data terminal located in each vehicle (see computer assisted dispatch); in the second, the dispatcher communicates with the driver of each vehicle via two-way radio. With home or commercial service dispatching ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Computer Assisted Dispatch
Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to store and retrieve data (i.e. radio logs, field interviews, client information, schedules, etc.). A dispatcher may announce the call details to field units over a two-way radio. Some systems communicate using a two-way radio system's selective calling features. CAD systems may send text messages with call-for-service details to alphanumeric pagers or wireless telephony text services like SMS. The central idea is that persons in a dispatch center are able to easily view and understand the status of all units being dispatched. CAD provides displays and tools so that the dispatcher has an opportunity to handle calls-for-service as efficiently as possible. CAD typically c ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Taxicab
A taxi, also known as a taxicab or simply a cab, is a type of vehicle for hire with a driver, used by a single passenger or small group of passengers, often for a non-shared ride. A taxicab conveys passengers between locations of their choice. This differs from public transport where the pick-up and drop-off locations are decided by the service provider, not by the customers, although demand responsive transport and share taxis provide a hybrid bus/taxi mode. There are four distinct forms of taxicab, which can be identified by slightly differing terms in different countries: * Hackney carriages, also known as public hire, hailed or street taxis, licensed for hailing throughout communities * Private hire vehicles, also known as minicabs or private hire taxis, licensed for pre-booking only * Taxibuses, also come in many variations throughout the developing countries as jitneys or jeepney, operating on pre-set routes typified by multiple stops and multiple independent pas ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Computer Aided Call Handling
Computer aided call handling is a methodology for managing calls to service providers, such as emergency services, through the use of computer based algorithms in order to make consistent and objective decisions on action to be taken. The computer software can provide scripting, prompts or interactive questioning to assist the call handler in gathering information. The algorithms in the software will depend on the requirements of the service provider, the resources they have available, and the information that may be useful to resources dispatched or assigned to the call. The output is likely to be a prioritised list of tasks for action, where the action could be passing to another remote service (such as a telephony centre), dispatching a physical resource (such as an ambulance, police car or recovery truck) or closing the call without action. The advantage in using a computer based system is objectivity in decisions made, meaning a consistent service delivery. Call handling so ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Mobile Data Terminal
A mobile data terminal (MDT) or mobile digital computer (MDC) is a computerized device used in emergency services, public transport, taxicabs, package delivery, roadside assistance, and logistics, among other fields, to communicate with a central dispatcher. They are also used to display mapping and information relevant to the tasks and actions performed by the vehicle such as CAD drawings, diagrams and safety information. Mobile data terminals feature a screen on which to view information and a keyboard or keypad for entering information, and may be connected to various peripheral devices. Standard peripherals include two-way radios and taximeters, both of which predate computer-aided dispatching. MDTs may be simple display and keypad units, intended to be connected to a separate black-box or AVL (see below) computer. While MDTs were originally thin clients, most have been replaced with fully functional PC hardware, known as MDCs (Mobile Digital Computers). While the M ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Dispatcher
A dispatcher is a communications worker who receives and transmits information to coordinate operations of other personnel and vehicles carrying out a service. A number of organizations, including police and fire departments, emergency medical services, motorcycle couriers, taxicab providers, trucking companies, railroads, and public utility companies, use dispatchers to relay information, direct personnel, and coordinate their operations. Types of dispatchers Emergency dispatchers An emergency dispatcher, also known as public safety dispatcher, 9-1-1 dispatcher, or public safety telecommunicator www.bls.gov ''Occupational Employment and Wages May 2020''. URL accessed on August 19, 2021 receives calls from individuals who require emergency ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Radiotelephony Procedure
Radiotelephony procedure (also on-air protocol and voice procedure) includes various techniques used to clarify, simplify and standardize spoken communications over two-way radios, in use by the armed forces, in civil aviation, police and fire dispatching systems, citizens' band radio (CB), and amateur radio. Voice procedure communications are intended to maximize clarity of spoken communication and reduce errors in the verbal message by use of an accepted nomenclature. It consists of a signalling protocol such as the use of abbreviated codes like the CB radio ten-code, Q codes in amateur radio and aviation, police codes, etc., and jargon. Some elements of voice procedure are understood across many applications, but significant variations exist. The armed forces of the NATO countries have similar procedures in order to make cooperation easier. The impacts of having radio operators who are not well-trained in standard procedures can cause significant operational problems and de ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Christmas
Christmas is an annual festival commemorating the birth of Jesus Christ, observed primarily on December 25 as a religious and cultural celebration among billions of people around the world. A feast central to the Christian liturgical year, it is preceded by the season of Advent or the Nativity Fast and initiates the season of Christmastide, which historically in the West lasts twelve days and culminates on Twelfth Night. Christmas Day is a public holiday in many countries, is celebrated religiously by a majority of Christians, as well as culturally by many non-Christians, and forms an integral part of the holiday season organized around it. The traditional Christmas narrative recounted in the New Testament, known as the Nativity of Jesus, says that Jesus was born in Bethlehem, in accordance with messianic prophecies. When Joseph and Mary arrived in the city, the inn had no room and so they were offered a stable where the Christ Child was soon born, with angel ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Fairfax, Virginia
The City of Fairfax ( ), colloquially known as Fairfax City, Downtown Fairfax, Old Town Fairfax, Fairfax Courthouse, FFX, or simply Fairfax, is an independent city in the Commonwealth of Virginia in the United States. At the 2010 census the population was 22,565, which had risen to 24,146 at the 2020 census. The City of Fairfax is an enclave surrounded by the separate political entity Fairfax County. Fairfax City also contains an exclave of Fairfax County, the Fairfax County Court Complex. The City of Fairfax and the area immediately surrounding the historical border of the City of Fairfax, collectively designated by Fairfax County as "Fairfax", comprise the county seat of Fairfax County. The city is part of the Washington metropolitan area as well as a part of Northern Virginia. The city is west of Washington, D.C. The Washington Metro's Orange Line serves Fairfax through its Vienna station, which is a mile northeast of the city limits. CUE Bus and Metrobus operate ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
San Rafael, California
San Rafael ( ; Spanish for " St. Raphael", ) is a city and the county seat of Marin County, California, United States. The city is located in the North Bay region of the San Francisco Bay Area. As of the 2020 U.S. census, the city's population was 61,271, up from 57,713 in 2010. San Rafael was founded by the Spanish in 1817, when Vicente Francisco de Sarría established Mission San Rafael Arcángel, initially as an ''asistencia'' (sub-mission). San Rafael Arcángel was upgraded to full mission status in 1822, a month before Alta California declared independence from Spain as part of Mexico. Following the American Conquest of California, the community of San Rafael incorporated as a city in 1874. History San Rafael was once the site of several Coast Miwok villages: ''Awani-wi'', near downtown San Rafael, ''Ewu'', near Terra Linda and ''Shotomko-cha'', in Marinwood. Spanish period Mission San Rafael Arcángel was founded as the 20th Spanish mission in the colonial ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Asset Management
Asset management is a systematic approach to the governance and realization of value from the things that a group or entity is responsible for, over their whole life cycles. It may apply both to tangible assets (physical objects such as buildings or equipment) and to intangible assets (such as human capital, intellectual property, goodwill or financial assets). Asset management is a systematic process of developing, operating, maintaining, upgrading, and disposing of assets in the most cost-effective manner (including all costs, risks, and performance attributes). The term is commonly used in the financial sector to describe people and companies who manage investments on behalf of others. Those include, for example, investment managers that manage the assets of a pension fund. It is also increasingly used in both the business world and public infrastructure sectors to ensure a coordinated approach to the optimization of costs, risks, service/performance, and sustainability. ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
California Highway Patrol
The California Highway Patrol (CHP) is a state law enforcement agency of the U.S. state of California. The CHP has primary patrol jurisdiction over all California highways and roads and streets outside city limits, and can exercise law enforcement powers anywhere within the state. The California Highway Patrol can assist local and county agencies and can patrol major city streets along with local and county law enforcement, state and interstate highways, and is the primary law enforcement agency in rural parts of the state. The California State Legislature originally established the California Highway Patrol as a branch of the Division of Motor Vehicles in the Department of Public Works, with legislation signed by Governor C. C. Young on August 14, 1929. It was subsequently established as a separate department with legislation signed by Governor Earl Warren in 1947. The CHP gradually assumed increased responsibility beyond the enforcement of the State Vehicle Ac ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
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