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Corporate Surveillance
Corporate surveillance describes the practice of businesses monitoring and extracting information from their users, clients, or staff. This information may consist of online browsing history, email correspondence, phone calls, location data, and other private details. Acts of corporate surveillance frequently look to boost results, detect potential security problems, or adjust advertising strategies. These practices have been criticized for violating ethical standards and invading personal privacy. Critics and privacy activists have called for businesses to incorporate rules and transparency surrounding their monitoring methods to ensure they are not misusing their position of authority or breaching regulatory standards. Monitoring can feel intrusive and give the impression that the business does not promote ethical behavior among its personnel. Staff satisfaction, productivity, and staff turnover may all suffer as a result of the invasion of privacy. Monitoring methods Employer ...
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Keystroke Logging
Keystroke logging, often referred to as keylogging or keyboard capturing, is the action of recording (logging) the keys struck on a keyboard, typically covertly, so that a person using the keyboard is unaware that their actions are being monitored. Data can then be retrieved by the person operating the logging program. A keystroke recorder or keylogger can be either software or hardware. While the programs themselves are legal, with many designed to allow employers to oversee the use of their computers, keyloggers are most often used for stealing passwords and other confidential information. Keystroke logging can also be utilized to monitor activities of children in schools or at home and by law enforcement officials to investigate malicious usage. Keylogging can also be used to study keystroke dynamics or human-computer interaction. Numerous keylogging methods exist, ranging from hardware and software-based approaches to acoustic cryptanalysis. History In the mid-1970s, t ...
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HTTP Cookie
HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small block of data (computing), data created by a web server while a user (computing), user is browsing a website and placed on the user's computer or other device by the user's web browser. Cookies are placed on the device used to access a website, and more than one cookie may be placed on a user's device during a session. Cookies serve useful and sometimes essential functions on the World Wide Web, web. They enable web servers to store program state, stateful information (such as items added in the shopping cart in an Online shopping, online store) on the user's device or to track the user's browsing activity (including clicking particular buttons, access control, logging in, or recording which Web browsing history, pages were visited in the past). They can also be used to save information that the user previously entered into Form (HTML), form fields, such as names, addresses, passw ...
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Email
Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the late–20th century as the digital version of, or counterpart to, mail (hence ''wikt:e-#Etymology 2, e- + mail''). Email is a ubiquitous and very widely used communication medium; in current use, an email address is often treated as a basic and necessary part of many processes in business, commerce, government, education, entertainment, and other spheres of daily life in most countries. Email operates across computer networks, primarily the Internet access, Internet, and also local area networks. Today's email systems are based on a store-and-forward model. Email Server (computing), servers accept, forward, deliver, and store messages. Neither the users nor their computers are required to be online simultaneously; they need to connect, ty ...
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American Management Association
The American Management Association (AMA) is an American non-profit educational membership organization for the promotion of management, based in New York City. Besides its headquarters there, it has local head offices throughout the world. It offers its members a wide range of training programs, seminars, conferences, studies, and publications, which cover topics as diverse as industrial or commercial management, communication, finance and accounting, human resources management, leadership, international management, marketing and sales. As a corporate training and consulting group, it provides a variety of educational and management development services to businesses, government agencies, and individuals. History Origins The origins of the American Management Association dates back to the beginning of the 20th century, when the training of industrial workers became a concern for large American companies. In 1913, 35 of the most important professional schools, led by the Ne ...
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Project
A project is a type of assignment, typically involving research or design, that is carefully planned to achieve a specific objective. An alternative view sees a project managerially as a sequence of events: a "set of interrelated tasks to be executed over a fixed period and within certain cost and other limitations". A project may be a temporary (rather than a permanent) social system (work system), possibly staffed by teams (within or across organizations) to accomplish particular tasks under time constraints. A project may form a part of wider programme management or function as an ''ad hoc'' system. Open-source software "projects" or artists' musical "projects" (for example) may lack defined team-membership, precise planning and/or time-limited durations. Overview The word ''project'' comes from the Latin word ''projectum'' from the Latin verb ''proicere'', "before an action", which in turn comes from ''pro-'', which denotes precedence, something that comes before ...
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Productivity
Productivity is the efficiency of production of goods or services expressed by some measure. Measurements of productivity are often expressed as a ratio of an aggregate output to a single input or an aggregate input used in a production process, i.e. output per unit of input, typically over a specific period of time. The most common example is the (aggregate) labour productivity measure, one example of which is GDP per worker. There are many different definitions of productivity (including those that are not defined as ratios of output to input) and the choice among them depends on the purpose of the productivity measurement and data availability. The key source of difference between various productivity measures is also usually related (directly or indirectly) to how the outputs and the inputs are aggregated to obtain such a ratio-type measure of productivity. Productivity is a crucial factor in the production performance of firms and nations. Increasing national productivi ...
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Hawthorne Effect
The Hawthorne effect is a type of human behavior reactivity in which individuals modify an aspect of their behavior in response to their awareness of being observed. The effect was discovered in the context of research conducted at the Hawthorne Western Electric plant; however, some scholars think the descriptions are fictitious. The original research involved workers who made electrical relays at the Hawthorne Works, a Western Electric plant in Cicero, Illinois. Between 1924 and 1927, the lighting study was conducted, wherein workers experienced a series of lighting changes that were said to increase productivity. This conclusion turned out to be false. In an Elton Mayo study that ran from 1927 to 1928, a series of changes in work structure were implemented (e.g. changes in rest periods) in a group of six women. However, this was a methodologically poor, uncontrolled study from which no firm conclusions could be drawn. Elton Mayo later conducted two additional experiments to ...
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Panopticon
The panopticon is a design of institutional building with an inbuilt system of control, originated by the English philosopher and social theorist Jeremy Bentham in the 18th century. The concept is to allow all prisoners of an institution to be observed by a single prison officer, without the inmates knowing whether or not they are being watched. Although it is physically impossible for the single guard to observe all the inmates' cells at once, the fact that the inmates cannot know when they are being watched motivates them to act as though they are all being watched at all times. They are effectively compelled to self-regulation. The architecture consists of a Rotunda (architecture), rotunda with an inspection house at its centre. From the centre, the manager or staff are able to watch the inmates. Bentham conceived the basic plan as being equally applicable to hospitals, schools, Sanitorium, sanatoriums, and psychiatric hospital, asylums. He devoted most of his efforts to dev ...
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Thought Police
In the dystopian novel ''Nineteen Eighty-Four'' (1949), by George Orwell, the Thought Police (''Thinkpol'' in Newspeak) are the secret police of the superstate of Political geography of Nineteen Eighty-Four , Oceania, who discover and punish ''thoughtcrime'' (personal and political thoughts unapproved by Ingsoc's régime). Using criminal psychology and omnipresent surveillance (via informers, telescreens, cameras, and microphones) the Thinkpol monitor the citizens of Oceania and arrest all those who have committed ''thoughtcrime'' in challenge to the ''status quo'' authority of the Party and of the régime of Big Brother (Nineteen Eighty-Four) , Big Brother. Orwell's concept of "policing thought" derived from the intellectual self-honesty shown by a person's "power of facing unpleasant facts"; thus, criticising the dominant ideology of British society often placed Orwell in conflict with ideologues, people advocating "smelly little orthodoxies". In ''Nineteen Eighty-Four'' In ...
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Control (management)
Control is a function of management that helps identify errors and take corrective actions. This is done to minimize deviation from standards and ensure that the stated goals of the organization are achieved effectively. According to modern concepts, control is a proactive action; earlier concepts of control were only used when errors were detected. Control in management includes setting standards, measuring actual performance, and taking corrective action in decision making. Definition In 1916, Henri Fayol formulated one of the first definitions of control as it pertains to management: According to Edward Francis Leopold Brech, E. F. L. Brech: According to Harold Koontz: According to Stafford Beer: Robert J. Mockler presented a more comprehensive definition of managerial control: Control can also be defined as "that function of the system that adjusts operations as needed to achieve the plan, or to maintain variations from system objectives within al ...
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Surveillance
Surveillance is the monitoring of behavior, many activities, or information for the purpose of information gathering, influencing, managing, or directing. This can include observation from a distance by means of electronic equipment, such as closed-circuit television (CCTV), or interception of electronically transmitted information like Internet traffic. Increasingly, Government, governments may also obtain Customer data, consumer data through the purchase of online information, effectively expanding surveillance capabilities through commercially available digital records. It can also include simple technical methods, such as Human intelligence (intelligence gathering), human intelligence gathering and postal interception. Surveillance is used by citizens, for instance for protecting their neighborhoods. It is widely used by governments for intelligence gathering, including espionage, prevention of crime, the protection of a process, person, group or object, or the investigat ...
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Teamwork
Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in an effective and efficient way. Teamwork is seen within the framework of a team, which is a group of interdependent individuals who work together towards a common goal. The four key characteristics of a team include a shared goal, interdependence, boundedness, stability, the ability to manage their own work and internal process, and operate in a bigger social system. Teams need to be able to leverage resources to be productive (i.e. playing fields or meeting spaces, scheduled times for planning, guidance from coaches or supervisors, support from the organization, etc.), and clearly defined roles within the team in order for everyone to have a clear purpose. Teamwork is present in contexts including an industrial organization (formal work teams), athletics (sports teams), a school (classmates working on a project), and the healthcare system (operating room teams). In each of t ...
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