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Remote Support
In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system. Although their main focus is the access to computers located anywhere in the world, the remote support applications also provide features like file transfer, desktop sharing, file synchronization, command line or guest accessibility. Privacy Privacy is also a major concern for users. Some of the most-used tools in remote support sessions are those that allow desktop sharing. It is also possible to provide what is commonly called ''unattended support'' (the technician is granted total remote access to the client’s computer, even when he is not physically close to it). The need for an absolute trust in these services and providers is considered to be the biggest obstacle for this technology to achieve mass-marketing status – even when man ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Technology
Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data processing, data and information processing, and storage. Information technology is an application of computer science and computer engineering. The term is commonly used as a synonym for computers and computer networks, but it also encompasses other information distribution technologies such as television and telephones. Several products or services within an economy are associated with information technology, including computer hardware, software, electronics, semiconductors, internet, Telecommunications equipment, telecom equipment, and e-commerce.. An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a Computer, computer system — including all Computer hardware, hardware, software, and peripheral equipment � ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
File Transfer
File transfer is the transmission of a computer file through a communication channel from one computer system to another. Typically, file transfer is mediated by a communications protocol. In the history of computing, numerous file transfer protocols have been designed for different contexts. Protocols A file transfer protocol is a convention that describes how to transfer files between two computing endpoints. As well as the stream of bits from a file stored as a single unit in a file system, some may also send relevant metadata such as the filename, file size and timestamp – and even file-system permissions and file attributes. Some examples: * FTP is an older cross-platform file transfer protocol * SSH File Transfer Protocol In computing, the SSH File Transfer Protocol, also known as Secure File Transfer Protocol (SFTP), is a network protocol that provides file access, file transfer, and file management over any reliable data stream. It was designed by the In ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Desktop Sharing
Desktop sharing is a common name for technologies and products that allow remote access and remote collaboration on a person's computer desktop through a graphical terminal emulator. The most common two scenarios for desktop sharing are: * Remote login * Real-time collaboration ''Remote log-in'' allows users to connect to their own desktop while being physically away from their computer. Systems that support the X Window System, typically Unix-based ones, have this ability "built in". Windows versions starting from Windows 2000 have a built-in solution for remote access as well in the form of Remote Desktop Protocol and prior to that in the form of Microsoft’s NetMeeting. Virtual Network Computing (VNC) is a cross-platform solution accomplished through a common client/server model. The client, or VNC viewer, is installed on a local computer and then connects to the network via a server component, which is installed on a remote computer. In a typical VNC session, all keystroke ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
File Synchronization
File synchronization (or syncing) in computing is the process of ensuring that computer files in two or more locations are updated via certain rules. In ''one-way file synchronization'', also called Web mirror, mirroring, updated files are copied from a source location to one or more target locations, but no files are copied back to the source location. In ''two-way file synchronization'', updated files are copied in both directions, usually with the purpose of keeping the two locations identical to each other. In this article, the term synchronization refers exclusively to two-way file synchronization. File system, File synchronization is commonly used for home backups on external hard drives or updating for transport on USB flash drives. BitTorrent Sync, Dropbox (service), Dropbox, Skysite, SKYSITE, Nextcloud, OneDrive, Google Drive and iCloud are prominent products. Some backup software also support real-time file sync. The automatic process prevents copying already identical fi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Command Line
A command-line interface (CLI) is a means of interacting with software via command (computing), commands each formatted as a line of text. Command-line interfaces emerged in the mid-1960s, on computer terminals, as an interactive and more user-friendly alternative to the non-interactive mode available with punched cards. For a long time, a CLI was the most common interface for software, but today a graphical user interface (GUI) is more common. Nonetheless, many programs such as operating system and software development utility software, utilities still provide CLI. A CLI enables automation, automating computer program, programs since commands can be stored in a scripting language, script computer file, file that can be used repeatedly. A script allows its contained commands to be executed as group; as a program; as a command. A CLI is made possible by command-line interpreters or command-line processors, which are programs that execute input commands. Alternatives to a CLI ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
VoIP
Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as data packets, facilitating various methods of voice communication, including traditional applications like Skype, Microsoft Teams, Google Voice, and VoIP phones. Regular telephones can also be used for VoIP by connecting them to the Internet via analog telephone adapters (ATAs), which convert traditional telephone signals into digital data packets that can be transmitted over IP networks. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the delivery of voice and other communication services, such as fax, SMS, and voice messaging, over the Internet, in contrast to the traditional public switched telephone network (PSTN), commonly known as plain old telephone service (POTS) ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
