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National Institute Of Bank Management
The National Institute of Bank Management (NIBM) is an autonomous institute located in Pune, India. It is an autonomous, apex institution for research, training, education and consultancy in bank management. About NIBM was established on September 24, 1969, by the Reserve Bank of India (RBI), in consultation with the Government of India (GoI), as an autonomous apex institution for research, training, education and consultancy in Bank Management. Its mandate is to play a proactive role of "think-tank" of the banking system. NIBM is part of the grand vision of giving a new direction to the banking industry in India and making the same a more cost-effective instrument for national development. NIBM is governed by a Board, its highest policy-making body and, the governor of the Reserve Bank of India (RBI) is the chairman of the Governing Board. The Governing Board includes representatives from the various member banks and educational institutes. Prof. Partha Ray is the current dir ...
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Pune, Maharashtra
Pune ( ; , ISO 15919, ISO: ), previously spelled in English as Poona (List of renamed Indian cities and states#Maharashtra, the official name until 1978), is a city in the state of Maharashtra in the Deccan Plateau, Deccan plateau in Western India. It is the administrative headquarters of the Pune district, and of Pune division. In terms of the total amount of land under its jurisdiction, Pune is the largest city in Maharashtra, with a geographical area of 516.18 sq km, though List of cities in India by population, by population it comes in a distant second to Mumbai. According to the 2011 Census of India, Pune has 7.2 million residents in the metropolitan region, making it the List of metropolitan areas in India, seventh-most populous metropolitan area in India. The city of Pune is part of Pune Metropolitan Region. Pune is one of the largest IT hubs in India. It is also one of the most important Automotive industry in India, automobile and Manufacturing in India, manufacturin ...
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Maharashtra
Maharashtra () is a state in the western peninsular region of India occupying a substantial portion of the Deccan Plateau. It is bordered by the Arabian Sea to the west, the Indian states of Karnataka and Goa to the south, Telangana to the southeast and Chhattisgarh to the east, Gujarat and Madhya Pradesh to the north, and the Indian union territory of Dadra and Nagar Haveli and Daman and Diu to the northwest. Maharashtra is the second-most populous state in India, the third most populous country subdivision in South Asia and the fourth-most populous in the world. The state is divided into 6 divisions and 36 districts. Mumbai is the capital of Maharashtra due to its historical significance as a major trading port and its status as India's financial hub, housing key institutions and a diverse economy. Additionally, Mumbai's well-developed infrastructure and cultural diversity make it a suitable administrative center for the state, and the most populous urban are ...
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India
India, officially the Republic of India, is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area; the List of countries by population (United Nations), most populous country since 2023; and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal, and Bhutan to the north; and Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives; its Andaman and Nicobar Islands share a maritime border with Thailand, Myanmar, and Indonesia. Modern humans arrived on the Indian subcontinent from Africa no later than 55,000 years ago., "Y-Chromosome and Mt-DNA data support the colonization of South Asia by modern humans originating in Africa. ... Coalescence dates for most non-European populations averag ...
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Reserve Bank Of India
Reserve Bank of India, abbreviated as RBI, is the central bank of the Republic of India, and regulatory body responsible for regulation of the Indian banking system and Indian rupee, Indian currency. Owned by the Ministry of Finance (India), Ministry of Finance, Government of India, Government of the Republic of India, it is responsible for the control, issue, and maintenance of the supply of the Indian rupee. It also manages the country's main payment systems and works to promote its economic development. The RBI, along with the Indian Banks' Association, established the National Payments Corporation of India to promote and regulate the payment and settlement systems in India. Bharatiya Reserve Bank Note Mudran, Bharatiya Reserve Bank Note Mudran (BRBNM) is a specialised division of RBI through which it prints and mints Indian currency notes (INR) in two of its currency printing presses located in Mysore (Karnataka; Southern India) and Salboni (West Bengal; Eastern India). Depos ...
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Pune
Pune ( ; , ISO 15919, ISO: ), previously spelled in English as Poona (List of renamed Indian cities and states#Maharashtra, the official name until 1978), is a city in the state of Maharashtra in the Deccan Plateau, Deccan plateau in Western India. It is the administrative headquarters of the Pune district, and of Pune division. In terms of the total amount of land under its jurisdiction, Pune is the largest city in Maharashtra, with a geographical area of 516.18 sq km, though List of cities in India by population, by population it comes in a distant second to Mumbai. According to the 2011 Census of India, Pune has 7.2 million residents in the metropolitan region, making it the List of metropolitan areas in India, seventh-most populous metropolitan area in India. The city of Pune is part of Pune Metropolitan Region. Pune is one of the largest IT hubs in India. It is also one of the most important Automotive industry in India, automobile and Manufacturing in India, manufacturin ...
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Organizational Design
Organizational architecture, also known as organizational design, is a field concerned with the creation of roles, processes, and formal reporting relationships in an organization. It refers to architecture metaphorically, as a structure which fleshes out the organizations. The various features of a business's organizational architecture has to be internally consistent in strategy, architecture and competitive environment. It provides the framework through which an organization aims to realize its core qualities as specified in its vision statement. It provides the infrastructure into which business processes are deployed and ensures that the organization's core qualities are realized across the business processes deployed within the organization. In this way, organizations aim to consistently realize their core qualities across the services they offer to their clients. This perspective on organizational architecture is elaborated below. Content According to most authors org ...
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Management Information Systems
A management information system (MIS) is an information system used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization. The study of the management information systems involves people, processes and technology in an organizational context. In other words, it serves, as the functions of controlling, planning, decision making in the management level setting. In a corporate setting, the ultimate goal of using management information system is to increase the value and profits of the business. History While it can be contested that the history of management information systems dates as far back as companies using ledgers to keep track of accounting, the modern history of MIS can be divided into five ''eras'' originally identified by Kenneth C. Laudon and Jane Laudon in their seminal textbook ''Management Information Systems.'' * First era – Mainframe and minicomputer computing * Second era – Personal computers ...
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Credit Risk Management
Credit risk is the chance that a borrower does not repay a loan or fulfill a loan obligation. For lenders the risk includes late or lost interest and principal payment, leading to disrupted cash flows and increased collection costs. The loss may be complete or partial. In an efficient market, higher levels of credit risk will be associated with higher borrowing costs. Because of this, measures of borrowing costs such as yield spreads can be used to infer credit risk levels based on assessments by market participants. Losses can arise in a number of circumstances, for example: * A consumer may fail to make a payment due on a mortgage loan, credit card, line of credit, or other loan. * A company is unable to repay asset-secured fixed or floating charge debt. * A business or consumer does not pay a trade invoice when due. * A business does not pay an employee's earned wages when due. * A business or government bond issuer does not make a payment on a coupon or principal payment ...
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Customer Relationship Management
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM helps businesses optimize communication, enhance customer satisfaction, and drive sustainable growth. CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many services come with a softphone), email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to better cater to their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, ...
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Customer Service
Customer service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely. Customer service is often practiced in a way that reflects the strategies and values of a firm, and levels vary according to the industry. Good quality customer service is usually measured through customer retention. Successful customer service interactions are dependent on employees "who can adjust themselves to the personality of the customer". Customer service for some firms is part of the firm's intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. It is expected that AI-based chatbots will significantly impact customer service and call centre roles and will increase productivity substantially. Many organisations have already adopted AI chatbots to improve their customer service experience.Krishnan, ...
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State Bank Of India
State Bank of India (SBI) is an Indian Multinational corporation, multinational Public sector undertakings in India, public sector bank and financial service body headquartered in Mumbai. It is the largest bank in India with a 23% market share by assets and a 25% share of the total loan and deposits market. It is also the List of largest employers in India, tenth largest employer in India with nearly 250,000 employees. As of 2024, SBI has 50 crore customers. The Reserve Bank of India (RBI) has identified SBI, HDFC Bank, and ICICI Bank as Systemically important financial institution, Domestic Systemically Important Banks (D-SIBs), which are often referred to as banks that are "too big to fail". SBI is the List of largest banks, 47th largest bank in the world by total assets and ranked 178th in the Fortune Global 500, ''Fortune'' Global 500 list of the world's biggest corporations of 2024, being the only Indian bank on the list. In 2024, SBI was ranked 55th in Forbes Global 2000 ...
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