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Enterprise Holdings
Enterprise Holdings, Inc. (doing business as Enterprise Mobility) is an American private holding company headquartered in Clayton, Missouri, in Greater St. Louis. It is the parent company of car rental agencies Enterprise Rent-A-Car, National Car Rental, Alamo Rent a Car and also operates several other transportation services including commercial fleet management, used car sales (through its Enterprise Car Sales dealers), carsharing, and commercial truck rental operations. It is one of the three big rental car holding companies in the United States, holding a 40% market share, placing it first, ahead of Hertz Global Holdings and Avis Budget Group. History Established in 1957 as Executive Leasing Company, the company was renamed Enterprise in 1969 in memory of the World War II ship on which the founder Jack C. Taylor served. Jack Taylor's founding philosophy, which has shaped the company's business policy, has been stated as "Take care of your customers and employees ...
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Alamo Rent A Car
Alamo Rent a Car is a rental car agency based in Clayton, Missouri, United States. The company has branches across North America, South America, Africa, Europe, Asia, Australia and Oceania. Alamo is owned by Enterprise Holdings, along with other agencies including Enterprise Rent-A-Car and National Car Rental. Alamo typically caters to budget-conscious leisure travelers and is the largest car rental provider to international travelers visiting North America. History Alamo was founded in Florida in 1974. In 1982, the company opens its first rental plaza in Tampa, Florida. In 1996, Alamo was acquired by Republic Industries. Two months later, Republic also bought National Car Rental. Republic spun off its car rental properties as ANC Rental in 2000. ANC filed for bankruptcy a year later. The company's assets were sold to Vanguard Automotive Group (controlled by Cerberus Capital Management) in 2003. In 2005, Alamo introduced an online check-in system that allowed customers t ...
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Enterprise Rent-A-Car
Enterprise Rent-A-Car is an American car rental agency headquartered in Clayton, Missouri, in Greater St. Louis. Enterprise is the flagship brand of Enterprise Holdings, which also owns other agencies including Alamo Rent a Car and National Car Rental. The company has historically concentrated on what it calls "home city" rentals, often people renting a car while their own was being repaired, but has expanded to airport-based rentals, especially after its parent company's acquisition of Alamo and National in 2007. In addition to car rental, Enterprise Holdings also markets other transportation services under the Enterprise name including commercial fleet management, used car sales under the name Enterprise Car Sales, and commercial truck rental operations. Enterprise Rent-A-Car was established in St. Louis, Missouri in 1957 by Jack C. Taylor. Originally known as "Executive Leasing Company," in 1969, Taylor renamed the company "Enterprise" after the aircraft carrier , on ...
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Private Company
A privately held company (or simply a private company) is a company whose Stock, shares and related rights or obligations are not offered for public subscription or publicly negotiated in their respective listed markets. Instead, the Private equity, company's stock is offered, owned, traded or exchanged privately, also known as "over-the-counter (finance), over-the-counter". Related terms are unlisted organisation, unquoted company and private equity. Private companies are often less well-known than their public company, publicly traded counterparts but still have major importance in the world's economy. For example, in 2008, the 441 list of largest private non-governmental companies by revenue, largest private companies in the United States accounted for $1.8 trillion in revenues and employed 6.2 million people, according to ''Forbes''. In general, all companies that are not owned by the government are classified as private enterprises. This definition encompasses both publ ...
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AutoShare
Enterprise Holdings, Inc. (doing business as Enterprise Mobility) is an American private holding company headquartered in Clayton, Missouri, in Greater St. Louis. It is the parent company of car rental agencies Enterprise Rent-A-Car, National Car Rental, Alamo Rent a Car and also operates several other transportation services including commercial fleet management, used car sales (through its Enterprise Car Sales dealers), carsharing, and commercial truck rental operations. It is one of the three big rental car holding companies in the United States, holding a 40% market share, placing it first, ahead of Hertz Global Holdings and Avis Budget Group. History Established in 1957 as Executive Leasing Company, the company was renamed Enterprise in 1969 in memory of the World War II ship on which the founder Jack C. Taylor served. Jack Taylor's founding philosophy, which has shaped the company's business policy, has been stated as "Take care of your customers and employees ''fir ...
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I-GO
I-GO was a Chicago-based car sharing organization which is owned by Enterprise Holdings. It was established in 2002 by the Center for Neighborhood Technology as an independent 501(c)(3) not-for-profit organization working in the fields of urban livability and sustainability. I-GO was sold to Enterprise Holdings in May 2013 and re-branded as Enterprise CarShare. History * 2001: I-GO is created by the Center for Neighborhood Technology as the first car sharing organization in the Chicago market. * 2002: I-GO begins operations as a pilot project with six cars. * April 2005: I-GO begins its suburban expansion, placing cars in Evanston, Illinois. * August 2008: I-GO and eight other leading non-profit and independent North American car sharing organizations adopt a code of ethics to specify standards and strengthen the industry. * October 2008: I-GO membership reaches 10,000. * January 2009: I-GO establishes a joint smart card with the Chicago Transit Authority, allowing I-GO members ...
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Philadelphia, Pennsylvania
Philadelphia ( ), colloquially referred to as Philly, is the List of municipalities in Pennsylvania, most populous city in the U.S. state of Pennsylvania and the List of United States cities by population, sixth-most populous city in the United States, with a population of 1,603,797 in the 2020 United States census, 2020 census. The city is the urban core of the Philadelphia metropolitan area (sometimes called the Delaware Valley), the nation's Metropolitan statistical area, seventh-largest metropolitan area and ninth-largest combined statistical area with 6.245 million residents and 7.379 million residents, respectively. Philadelphia was founded in 1682 by William Penn, an English Americans, English Quakers, Quaker and advocate of Freedom of religion, religious freedom, and served as the capital of the Colonial history of the United States, colonial era Province of Pennsylvania. It then played a historic and vital role during the American Revolution and American Revolutionary ...
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Car-sharing
Carsharing or car sharing (AU, NZ, CA, TH, & US) or car clubs (UK) is a model of car rental where people rent cars for short periods of time, often by the hour. It differs from traditional car rental in that the owners of the cars are often private individuals themselves, and the car sharing facilitator is generally distinct from the car owner. Car sharing is part of a larger trend of shared mobility. Car sharing enables an occasional use of a vehicle or access to different brands of vehicles. The renting organization may be a commercial business. Users can also organize as a company, public agency, cooperative, or ''ad hoc'' grouping. The network of cars on the network becomes available to the users through a variety of means, ranging from the simplicity of using an app to unlock the car in real time, to meeting the owner of the car in order to exchange keys. As of January 2020 the world's top city for car sharing is Moscow with more than 30,000 vehicles. The majority of car s ...
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PhillyCarShare
PhillyCarShare was a non-profit car-sharing organization in Philadelphia, Pennsylvania established in 2002. The service was acquired by Enterprise in 2011, and was renamed Enterprise CarShare in 2014. PhillyCarShare has cars available for use 24 hours per day throughout the city of Philadelphia and the region. The goals of the company are to reduce the number of cars on the road, promote the use of gas-saving automobiles, reduce pollution, promote a car-free lifestyle and save its members money. In 2007, PCS estimated that it had removed the need for more than 15,000 cars in Philadelphia, saved one million gallons of gas though the use of hybrids and reduced driving; saved each of its members $4,000 and reduced pollution by eliminating 16 million driven miles. Community impact Its partnership vehicle-sharing program with the City of Philadelphia was named one of 18 national finalists for the ''Innovations in American Government Awards'', which are overseen by the Ash Institute fo ...
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Citer SA
Citer is a French-based car rental company branded as National/Citer. It was established by Citroën in 1968 and was sold to Enterprise Holdings by PSA Peugeot Citroën in 2011. Background Citer has owned the Spanish car rental company Atesa since 1989 and was also sold to Enterprise. Since 1998 Citer was a National franchise holder and has 250 sites in France and a further 110 in Spain Spain, or the Kingdom of Spain, is a country in Southern Europe, Southern and Western Europe with territories in North Africa. Featuring the Punta de Tarifa, southernmost point of continental Europe, it is the largest country in Southern Eur .... In 2011 Citer and Atesa has a fleet of 30,000 vehicles. References External links * Enterprise Holdings Car rental companies of France Retail companies established in 1968 French companies established in 1968 Transport companies established in 1968 French subsidiaries of foreign companies 1968 establishments in France {{French-com ...
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Pamela Nicholson
Pamela M. Nicholson is an American businesswoman who served as president and chief executive officer of Enterprise Holdings. Background and education Pamela Nicholson was born in St. Louis, Missouri in 1960. She graduated from Parkway Central High School in 1977 and later earned a Bachelor of Arts degree from the University of Missouri in 1981. Career with Enterprise Nicholson began her career at Enterprise Rent A Car in 1981 as a Management Trainee in St. Louis.Biography. Pam Nicholson
Within nine months, she was promoted to an Assistant Manager Position. Inside of one year, she moved to the rapidly growing Southern California group. Once there, she worked her way to the top tier position of Regional Vice President of the Southern California Grou ...
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Customer Service
Customer service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely. Customer service is often practiced in a way that reflects the strategies and values of a firm, and levels vary according to the industry. Good quality customer service is usually measured through customer retention. Successful customer service interactions are dependent on employees "who can adjust themselves to the personality of the customer". Customer service for some firms is part of the firm's intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. It is expected that AI-based chatbots will significantly impact customer service and call centre roles and will increase productivity substantially. Many organisations have already adopted AI chatbots to improve their customer service experience.Krishnan, ...
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