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Busy Hour
In telecommunications, busy-hour call attempts (BHCA) is a teletraffic engineering measurement used to evaluate and plan capacity for telephone networks. BHCA is the number of telephone calls attempted at the sliding 60-minute period during which occurs the maximum total traffic load in a given 24-hour period (BHCA), and the higher the BHCA, the higher the stress on the network processors. BHCA is not to be confused with busy hour call completion (BHCC) which measures the throughput capacity of the network. If a bottleneck in the network exists with a capacity lower than the estimated BHCA, then congestion will occur resulting in many failed calls and customer dissatisfaction. BHCA is usually used when planning telephone switching capacities and frequently goes side by side with the Erlang unit capacity calculation. As an example, a telephone exchange with a capacity of one million BHCA is estimated to handle 250,000 subscribers. The overall calculation is more complex however, ...
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Telecommunications
Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of transmission may be divided into communication channels for multiplexing, allowing for a single medium to transmit several concurrent Session (computer science), communication sessions. Long-distance technologies invented during the 20th and 21st centuries generally use electric power, and include the electrical telegraph, telegraph, telephone, television, and radio. Early telecommunication networks used metal wires as the medium for transmitting signals. These networks were used for telegraphy and telephony for many decades. In the first decade of the 20th century, a revolution in wireless communication began with breakthroughs including those made in radio communications by Guglielmo Marconi, who won the 1909 Nobel Prize in Physics. Othe ...
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Teletraffic Engineering
Teletraffic engineering, or telecommunications traffic engineering is the application of transportation traffic engineering theory to telecommunications. Teletraffic engineers use their knowledge of statistics including queuing theory, the nature of traffic, their practical models, their measurements and simulations to make predictions and to plan telecommunication networks such as a telephone network or the Internet. These tools and knowledge help provide reliable service at lower cost. The field was created by the work of A. K. Erlang for circuit-switched networks but is applicable to packet-switched networks, as they both exhibit Markovian properties, and can hence be modeled by e.g. a Poisson arrival process. The observation in traffic engineering is that in large systems the law of large numbers can be used to make the aggregate properties of a system over a long period of time much more predictable than the behaviour of individual parts of the system. See also ...
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Telephone Network
A telephone network is a telecommunications network that connects telephones, which allows telephone calls between two or more parties, as well as newer features such as fax and internet. The idea was revolutionized in the 1920s, as more and more people purchased telephones and used them to communicate news, ideas, and personal information. During the 1990s, it was further revolutionized by the advent of computers and other sophisticated communication devices, and with the use of dial-up internet. There are a number of different types of telephone network: * A landline network where the telephones must be directly wired into a single telephone exchange. This is known as the public switched telephone network or PSTN. * A wireless network where the telephones are mobile and can move around anywhere within the coverage area. * A private network where a closed group of telephones are connected primarily to each other and use a gateway to reach the outside world. This is usually us ...
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Telephone Call
A telephone call, phone call, voice call, or simply a call, is the effective use of a connection over a telephone network between the calling party and the called party. Telephone calls are the form of human communication that was first enabled by the development of the telephone and several inventions in the mid- to late-19th century. Initial technology involved point-to-point electrical wire connections between telephone installations, until centralized exchanges evolved where Switchboard operator, telephone operators established each interconnection manually at a telephone switchboard after asking the calling party for their call destination. After the invention of automatic telephone exchanges in the 1890s, the process became increasingly automated, eventually leading to the widespread adoption of digital exchanges in the second half of the 20th century, including the transition to wireless communication via mobile telephone networks and cellular networks. With the developm ...
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Teletraffic
Teletraffic engineering, or telecommunications traffic engineering is the application of traffic engineering (transportation), transportation traffic engineering theory to telecommunications. Teletraffic engineers use their knowledge of statistics including queuing theory, the nature of traffic, their practical models, their measurements and Network traffic simulation, simulations to make predictions and to plan telecommunication networks such as a telephone network or the Internet. These tools and knowledge help provide reliable service at lower cost. The field was created by the work of A. K. Erlang for circuit-switched networks but is applicable to packet-switched networks, as they both exhibit Markov property, Markovian properties, and can hence be modeled by e.g. a Poisson process, Poisson arrival process. The observation in traffic engineering is that in large systems the law of large numbers can be used to make the aggregate properties of a system over a long period of tim ...
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Network Congestion
Network congestion in data networking and queueing theory is the reduced quality of service that occurs when a network node or link is carrying more data than it can handle. Typical effects include queueing delay, packet loss or the blocking of new connections. A consequence of congestion is that an incremental increase in offered load leads either only to a small increase or even a decrease in network throughput. Network protocols that use aggressive retransmissions to compensate for packet loss due to congestion can increase congestion, even after the initial load has been reduced to a level that would not normally have induced network congestion. Such networks exhibit two stable states under the same level of load. The stable state with low throughput is known as congestive collapse. Networks use congestion control and congestion avoidance techniques to try to avoid collapse. These include: exponential backoff in protocols such as CSMA/CA in 802.11 and the similar CSMA/C ...
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Telephone Switching
A telephone exchange, telephone switch, or central office is a central component of a telecommunications system in the public switched telephone network (PSTN) or in large enterprises. It facilitates the establishment of communication circuits, enabling telephone calls between subscribers. The term "central office" can also refer to a central location for fiber optic equipment for a fiber internet provider. In historical perspective, telecommunication terminology has evolved with time. The term ''telephone exchange'' is often used synonymously with ''central office'', a Bell System term. A central office is defined as the telephone switch controlling connections for one or more central office prefixes. However, it also often denotes the building used to house the inside plant equipment for multiple telephone exchange areas. In North America, the term ''wire center'' may be used to denote a central office location, indicating a facility that provides a telephone with a dial ton ...
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Erlang Unit
The erlang (symbol E) is a dimensionless unit that is used in telephony as a measure of offered load or carried load on service-providing elements such as telephone circuits or telephone switching equipment. A single cord circuit has the capacity to be used for 60 minutes in one hour. Full utilization of that capacity, 60 minutes of traffic, constitutes 1 erlang. Carried traffic in erlangs is the average number of concurrent calls measured over a given period (often one hour), while offered traffic is the traffic that would be carried if all call-attempts succeeded. How much offered traffic is carried in practice will depend on what happens to unanswered calls when all servers are busy. The CCITT named the international unit of telephone traffic the erlang in 1946 in honor of Agner Krarup Erlang. In Erlang's analysis of efficient telephone line usage, he derived the formulae for two important cases, Erlang-B and Erlang-C, which became foundational results in teletraffic engineer ...
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Line (mathematics)
In geometry, a straight line, usually abbreviated line, is an infinitely long object with no width, depth, or curvature, an idealization of such physical objects as a straightedge, a taut string, or a ray of light. Lines are spaces of dimension one, which may be embedded in spaces of dimension two, three, or higher. The word ''line'' may also refer, in everyday life, to a line segment, which is a part of a line delimited by two points (its ''endpoints''). Euclid's ''Elements'' defines a straight line as a "breadthless length" that "lies evenly with respect to the points on itself", and introduced several postulates as basic unprovable properties on which the rest of geometry was established. ''Euclidean line'' and ''Euclidean geometry'' are terms introduced to avoid confusion with generalizations introduced since the end of the 19th century, such as non-Euclidean, projective, and affine geometry. Properties In the Greek deductive geometry of Euclid's ''Elements'', ...
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Load Curve
In electrical engineering, a load profile is a graph of the variation in the electrical load versus time. A load profile will vary according to customer type (typical examples include residential, commercial and industrial), temperature and holiday seasons. Power producers use this information to plan how much electricity they will need to make available at any given time. Teletraffic engineering uses a similar load curve. Power generation In a power system, a load curve or load profile is a chart illustrating the variation in demand/electrical load over a specific time. Generation companies use this information to plan how much power they will need to generate at any given time. A load duration curve is similar to a load curve. The information is the same but is presented in a different form. These curves are useful in the selection of generator units for supplying electricity. Electricity distribution In an electricity distribution grid, the load profile of electricity ...
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Time
Time is the continuous progression of existence that occurs in an apparently irreversible process, irreversible succession from the past, through the present, and into the future. It is a component quantity of various measurements used to sequence events, to compare the duration of events (or the intervals between them), and to quantify rates of change of quantities in material reality or in the qualia, conscious experience. Time is often referred to as a fourth dimension, along with Three-dimensional space, three spatial dimensions. Time is one of the seven fundamental physical quantities in both the International System of Units (SI) and International System of Quantities. The SI base unit of time is the second, which is defined by measuring the electronic transition frequency of caesium atoms. General relativity is the primary framework for understanding how spacetime works. Through advances in both theoretical and experimental investigations of spacetime, it has been shown ...
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