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24 7 Inc
4.ai (full company name '' 4.ai, Inc.'') is a customer service software and services company based in California that uses artificial intelligence and machine learning to provide targeted customer service. History 4.ai was founded in April 2000 by P. V. Kannan and Shanmugam Nagarajan. Kannan had previously founded Continuum Global Solutions, a software company, which was later acquired by Kana Software in 1999. In 2003, 4.ai was privately funded in part by Michael Moritz and his venture capital firm Sequoia Capital. The total venture funding was estimated at $22 million. The company was profitable by the end of 2003. In February 2012 a deal was announced in which 4.ai and Microsoft would combine technologies for natural user interfaces (NUIs) and data analytics at cloud scale. Microsoft made an equity investor and transferred approximately 400 employees of the former Tellme Networks to 4.ai. At the same time, 4.ai acquired the call center automation developer Voxify ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Tellme Networks
Tellme Networks, Inc. was an American company founded in 1999 by Mike McCue and Angus Davis, which specialized in telephone-based applications. Its headquarters were in Mountain View, California. Tellme Networks was acquired by Microsoft on March 14, 2007, for approximately $800 million; the deal closed in late April 2007. In 2006, Tellme's phone network processed more than 2 billion unique calls. Tellme established an information number which provided time-of-day announcements, weather forecasts, brief news and sports summaries, business searches, stock market quotations, driving directions, and similar amenities. Operating by voice prompts and speech-recognition software, it was set up in 2000 as a loss-leader service to demonstrate the Tellme functionality to U.S. consumers. The voice of the Tellme service is Darby Bailey. In early 2012, Microsoft divested itself of Tellme Networks' interactive voice response (IVR) service and the majority of its employees to 24_7_inc, 24/7 ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Private Company
A privately held company (or simply a private company) is a company whose Stock, shares and related rights or obligations are not offered for public subscription or publicly negotiated in their respective listed markets. Instead, the Private equity, company's stock is offered, owned, traded or exchanged privately, also known as "over-the-counter (finance), over-the-counter". Related terms are unlisted organisation, unquoted company and private equity. Private companies are often less well-known than their public company, publicly traded counterparts but still have major importance in the world's economy. For example, in 2008, the 441 list of largest private non-governmental companies by revenue, largest private companies in the United States accounted for $1.8 trillion in revenues and employed 6.2 million people, according to ''Forbes''. In general, all companies that are not owned by the government are classified as private enterprises. This definition encompasses both publ ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
New York City
New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive with a respective county. The city is the geographical and demographic center of both the Northeast megalopolis and the New York metropolitan area, the largest metropolitan area in the United States by both population and urban area. New York is a global center of finance and commerce, culture, technology, entertainment and media, academics, and scientific output, the arts and fashion, and, as home to the headquarters of the United Nations, international diplomacy. With an estimated population in 2024 of 8,478,072 distributed over , the city is the most densely populated major city in the United States. New York City has more than double the population of Los Angeles, the nation's second-most populous city. [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Interactive Voice Response
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling as IVR systems are more intelligent than many predictive dialer systems. IVR systems can be used to create self-service solutions for mobile purchases, banking payments, services, retail orders, utilities, travel information and weather conditions. In combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Web Chat
Online chat is any direct text-, audio- or video-based (webcams), one-on-one or one-to-many ( group) chat (formally also known as synchronous conferencing), using tools such as instant messengers, Internet Relay Chat (IRC), talkers and possibly MUDs or other online games. Online chat includes web-based applications that allow communication – often directly addressed, but anonymous between users in a multi-user environment. Web conferencing is a more specific online service, that is often sold as a service, hosted on a web server controlled by the vendor. Online chat may address point-to-point communications as well as multicast communications from one sender to multiple receivers and voice and video chat, or may be a feature of a web conferencing service. ''Online chat'' in a narrower sense is any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable oth ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Virtual Assistant (occupation)
A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) is generally self-employed and provides Professional#Work, professional administrative, technical, or creative (social) assistance to clients remotely from a Small office/home office, home office. Because virtual assistants are independent contractors rather than employees, clients are not responsible for any employee-related taxes, insurance, or benefits, except in the context that those indirect expenses are included in the VA's fees. Clients also avoid the logistical problem of providing extra office space, equipment, or supplies. Clients pay for 100% productive work and can work with virtual assistants, individually, or in multi-VA firms to meet their exact needs. Virtual assistants usually work for other small businesses but can also support busy executives. It is estimated that there are as few as 5,000 to 10,000 or as many as 25,000 virtual assistants worldwide. The profession is grow ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Predictive Analytics
Predictive analytics encompasses a variety of Statistics, statistical techniques from data mining, Predictive modelling, predictive modeling, and machine learning that analyze current and historical facts to make predictions about future or otherwise unknown events. In business, predictive models exploit Pattern detection, patterns found in historical and transactional data to identify risks and opportunities. Models capture relationships among many factors to allow assessment of risk or potential associated with a particular set of conditions, guiding decision-making for candidate transactions. The defining functional effect of these technical approaches is that predictive analytics provides a predictive score (probability) for each individual (customer, employee, healthcare patient, product SKU, vehicle, component, machine, or other organizational unit) in order to determine, inform, or influence organizational processes that pertain across large numbers of individuals, such as ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Colombia
Colombia, officially the Republic of Colombia, is a country primarily located in South America with Insular region of Colombia, insular regions in North America. The Colombian mainland is bordered by the Caribbean Sea to the north, Venezuela to the east and northeast, Brazil to the southeast, Peru and Ecuador to the south and southwest, the Pacific Ocean to the west, and Panama to the northwest. Colombia is divided into 32 Departments of Colombia, departments. The Capital District of Bogotá is also the List of cities in Colombia by population, country's largest city hosting the main financial and cultural hub. Other major urban areas include Medellín, Cali, Barranquilla, Cartagena, Colombia, Cartagena, Santa Marta, Cúcuta, Ibagué, Villavicencio and Bucaramanga. It covers an area of 1,141,748 square kilometers (440,831 sq mi) and has a population of around 52 million. Its rich cultural heritage—including language, religion, cuisine, and art—reflects its history as a co ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Nicaragua
Nicaragua, officially the Republic of Nicaragua, is the geographically largest Sovereign state, country in Central America, comprising . With a population of 7,142,529 as of 2024, it is the third-most populous country in Central America after Guatemala and Honduras. Nicaragua is bordered by Honduras to the north, the Caribbean Sea to the east, Costa Rica to the south, and the Pacific Ocean and shares maritime borders with El Salvador to the west and Colombia to the east. The country's largest city and national capital is Managua, the List of largest cities in Central America#Largest cities proper, fourth-largest city in Central America, with a population of 1,055,247 as of 2020. Nicaragua is known as "the breadbasket of Central America" due to having the most fertile soil and arable land in all of Central America. Nicaragua's multiethnic population includes people of mestizo, indigenous, European, and African heritage. The country's most spoken language is Spanish language, ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Guatemala
Guatemala, officially the Republic of Guatemala, is a country in Central America. It is bordered to the north and west by Mexico, to the northeast by Belize, to the east by Honduras, and to the southeast by El Salvador. It is hydrologically bordered to the south by the Pacific Ocean and to the northeast by the Gulf of Honduras. The territory of modern Guatemala hosted the core of the Maya civilization, which extended across Mesoamerica; in the 16th century, most of this was Spanish conquest of Guatemala, conquered by the Spanish and claimed as part of the viceroyalty of New Spain. Guatemala attained independence from Spain and Mexico in 1821. From 1823 to 1841, it was part of the Federal Republic of Central America. For the latter half of the 19th century, Guatemala suffered instability and civil strife. From the early 20th century, it was ruled by a series of dictators backed by the United States. In 1944, authoritarian leader Jorge Ubico was overthrown by a pro-democratic m ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Philippines
The Philippines, officially the Republic of the Philippines, is an Archipelagic state, archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of List of islands of the Philippines, 7,641 islands, with a total area of roughly 300,000 square kilometers, which are broadly categorized in Island groups of the Philippines, three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 110 million, it is the world's List of countries and dependencies by population, twelfth-most-populous country. The Philippines is bounded by the South China Sea to the west, the Philippine Sea to the east, and the Celebes Sea to the south. It shares maritime borders with Taiwan to the north, Japan to the northeast, Palau to the east and southeast, Indonesia to the south, Malaysia to the southwest, Vietnam to the west, and China to the northwest. It has Ethnic groups in the Philippines, diverse ethnicities and Culture o ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
India
India, officially the Republic of India, is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area; the List of countries by population (United Nations), most populous country since 2023; and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal, and Bhutan to the north; and Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives; its Andaman and Nicobar Islands share a maritime border with Thailand, Myanmar, and Indonesia. Modern humans arrived on the Indian subcontinent from Africa no later than 55,000 years ago., "Y-Chromosome and Mt-DNA data support the colonization of South Asia by modern humans originating in Africa. ... Coalescence dates for most non-European populations averag ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
