Warby Parker
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Warby Parker is an American online retailer of
prescription glasses An eyeglass prescription is an order written by an eyewear prescriber, such as an optometrist, that specifies the value of all parameters the prescriber has deemed necessary to construct and/or dispense corrective lenses appropriate for a patie ...
,
contact lenses Contact lenses, or simply contacts, are thin lenses placed directly on the surface of the eyes. Contact lenses are ocular prosthetic devices used by over 150 million people worldwide, and they can be worn to correct vision or for cosmeti ...
, and sunglasses, based in
New York City New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
. Warby Parker was founded as primarily online retailer, but now sells primarily (about 90%) through approximately 160 physical retail store locations across the U.S. and Canada.


History

The company was founded in 2010 in
Philadelphia Philadelphia, often called Philly, is the largest city in the Commonwealth of Pennsylvania, the sixth-largest city in the U.S., the second-largest city in both the Northeast megalopolis and Mid-Atlantic regions after New York City. Since ...
by Neil Blumenthal, Andrew Hunt, David Gilboa, and Jeffrey Raider and is headquartered in New York City. The name "Warby Parker" derives from two characters that appear in a journal by author
Jack Kerouac Jean-Louis Lebris de Kérouac (; March 12, 1922 – October 21, 1969), known as Jack Kerouac, was an American novelist and poet who, alongside William S. Burroughs and Allen Ginsberg, was a pioneer of the Beat Generation. Of French-Canadian an ...
. The company's official corporate name is JAND Inc. and "Warby Parker" is the company's
trade name A trade name, trading name, or business name, is a pseudonym used by companies that do not operate under their registered company name. The term for this type of alternative name is a "fictitious" business name. Registering the fictitious name w ...
. The company was started in the Venture Initiation Program of the
Wharton School of the University of Pennsylvania The Wharton School of the University of Pennsylvania ( ; also known as Wharton Business School, the Wharton School, Penn Wharton, and Wharton) is the business school of the University of Pennsylvania, a private Ivy League research university in ...
, where the founders all studied. The company received $2,500 seed investment through the program and launched in February 2010. Shortly after launching, the company was covered by ''
Vogue Vogue may refer to: Business * ''Vogue'' (magazine), a US fashion magazine ** British ''Vogue'', a British fashion magazine ** ''Vogue Arabia'', an Arab fashion magazine ** ''Vogue Australia'', an Australian fashion magazine ** ''Vogue China'', ...
''. In May 2011, Warby Parker raised its first round of funding totaling $2.5 million. In September 2011, the company raised a
Series A A series A round (also known as series A financing or series A investment) is the name typically given to a company's first significant round of venture capital financing. The name refers to the class of preferred stock sold to investors in exc ...
round of $12.5 million. In fall 2012, it raised a $37 million Series B round, with an additional $4 million announced in February 2013 with investors
American Express American Express Company (Amex) is an American multinational corporation, multinational corporation specialized in payment card industry, payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Man ...
and Mickey Drexler. In 2011, Warby Parker shipped more than 100,000 pairs of glasses and had 60 employees. By the end of 2012, the company had grown to around 100 employees. As of April 2015, the company was valued at $1.2 billion. In 2016, the company announced plans to create an optical lab in
Rockland County, New York Rockland County is the southernmost county on the west side of the Hudson River in the U.S. state of New York. It is part of the New York metropolitan area. It is about from the Bronx at their closest points. The county's population, as of ...
, to create and manufacture their glasses in-house instead of paying external manufacturers. The proposed lab would have 34,000 square feet and would employ 130 staff. The company said it had planned to invest $16 million to create the facility. The optical lab was opened in 2017. On March 14, 2018, Warby Parker raised $75 million in Series E funding, making its total funding about $300 million. On August 27, 2020, Warby Parker raised $245 million, valued at $3 billion. The $245 million was a combination of a Series F round and a Series G round. On September 29, 2021, the company went public on the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its liste ...
via a direct listing, opening at $54.05 a share. On September 05, 2022, the stock price has fallen sharply since it debut.


Retail model

The company primarily sells eyewear
online In computer technology and telecommunications, online indicates a state of connectivity and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection, but (especially when expressed "on line" ...
and through its multiple locations throughout the United States and Canada. Warby Parker's "Home-Try-On program" is a strategy used by the company in which its customers select five frames from the website, which they receive and try on at home within a 5-day period, free of charge. The company has programs where customers upload a photo and try on frames virtually through their mobile app. Warby Parker began operating online exclusively in 2010 and opened its first store in 2013. As Warby Parker's revenue started to grow, the company began opening
brick-and-mortar Brick and mortar (also bricks and mortar or B&M) refers to a physical presence of an organization or business in a building or other structure. The term ''brick-and-mortar business'' is often used to refer to a company that possesses or leases r ...
showrooms across the country. Following the opening of its
retail Retail is the sale of goods and Service (economics), services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturing, manufacturers, dire ...
stores, the company announced its plan to build its own point of sale (POS) system, which was being used in their stores by 2015. It also expanded in 2015 with the brand's first national retail partnership with
Nordstrom Nordstrom, Inc. () is an American luxury department store chain headquartered in Seattle, Washington, and founded by John W. Nordstrom and Carl F. Wallin in 1901. The original Wallin & Nordstrom store operated exclusively as a shoe store, and ...
, which allowed the company to establish six curated pop-up shops nationwide. As of 2017, Warby Parker operated around 71 locations in 28 U.S. states and Washington, D.C., according to Slice Intelligence, along with two stores in
Toronto Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the anch ...
and one in
Vancouver Vancouver ( ) is a major city in western Canada, located in the Lower Mainland region of British Columbia. As the most populous city in the province, the 2021 Canadian census recorded 662,248 people in the city, up from 631,486 in 2016. ...
. According to CNBC, due to steady growth and the success of the physical storefronts, the company planned to operate nearly 100 stores across the U.S. by the end of 2018.


Products

Warby Parker designs its product in-house, and sells directly to consumers through its website and stores. The company orders its own materials, such as acetate, from Italy and then manufactures frames at the same Chinese factories as competitors such as
Luxottica Luxottica Group S.p.A. is an Italian eyewear conglomerate and the world's largest company in the eyewear industry. It is based in Milan, Italy. Luxottica is a vertically integrated company, which has been described as a monopoly—it designs, ma ...
. On average, a Warby Parker customer completes more than one order per year and buys an average of 1.5 units per order. In addition to eyeglasses, sunglasses, and contact lenses, Warby Parker sells
monocle A monocle is a type of corrective lens used to correct or enhance the visual perception in only one eye. It consists of a circular lens, generally with a wire ring around the circumference that can be attached to a string or wire. The other ...
s, which are available with prescription lenses. In 2019, the company launched their brand of daily contacts, "Scout, by Warby Parker". In 2019, the company introduced a virtual try-on
augmented reality Augmented reality (AR) is an interactive experience that combines the real world and computer-generated content. The content can span multiple sensory modalities, including visual, auditory, haptic, somatosensory and olfactory. AR can be de ...
app to show users how a pair of glasses would look on their face. This was recognized as one of the "100 Best Inventions of 2019" by ''
Time Time is the continued sequence of existence and event (philosophy), events that occurs in an apparently irreversible process, irreversible succession from the past, through the present, into the future. It is a component quantity of various me ...
''.


Corporate social responsibility

Warby Parker uses a
social entrepreneurship Social entrepreneurship is an approach by individuals, groups, start-up companies or entrepreneurs, in which they develop, fund and implement solutions to social, cultural, or environmental issues. This concept may be applied to a wide range of ...
model, described as " buy one, give one". For each pair of glasses purchased, the company pays for the production of another pair of eyeglasses for the
nonprofit organization A nonprofit organization (NPO) or non-profit organisation, also known as a non-business entity, not-for-profit organization, or nonprofit institution, is a legal entity organized and operated for a collective, public or social benefit, in co ...
VisionSpring. In June 2014, Warby Parker announced that it had distributed one million pairs of eyeglasses to people in need. As of 2022, the company has distributed over ten million pairs of glasses through their "Buy a Pair, Give a Pair" program. The company also claims to be 100%
carbon neutral Carbon neutrality is a state of net-zero carbon dioxide emissions. This can be achieved by balancing emissions of carbon dioxide with its removal (often through carbon offsetting) or by eliminating emissions from society (the transition to the " ...
. The company received B Corp certification soon after its founding but let the status lapse by choosing against reincorporating as a public benefit corporation. Warby Parker later became a public benefit corporation in mid-2021 just prior to their
initial public offering An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investme ...
.


References


External links

* {{Eyewear retailers Sunglasses American companies established in 2010 Retail companies established in 2010 Internet properties established in 2010 Publicly traded companies based in New York City Eyewear brands of the United States Eyewear companies of the United States Eyewear retailers of Canada Eyewear retailers of the United States Online retailers of the United States Companies listed on the New York Stock Exchange 2010 establishments in Pennsylvania Direct stock offerings B Lab-certified corporations