Voxbone S.A. is a global

communication as a service Cloud computing is the on-demand availability of computer system resources, especially data storage (cloud storage) and computing power, without direct active management by the user. Large clouds often have functions distributed over multip ...

(CaaS) company that is a wholly owned subsidiary of Bandwidth, Inc., with offices in locations including

Brussels Brussels (french: Bruxelles or ; nl, Brussel ), officially the Brussels-Capital Region (All text and all but one graphic show the English name as Brussels-Capital Region.) (french: link=no, Région de Bruxelles-Capitale; nl, link=no, Bruss ...

London London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a majo ...

San Francisco San Francisco (; Spanish language, Spanish for "Francis of Assisi, Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the List of Ca ...

Austin Austin is the capital city of the U.S. state of Texas, as well as the seat and largest city of Travis County, with portions extending into Hays and Williamson counties. Incorporated on December 27, 1839, it is the 11th-most-populous city ...

Simi Valley Simi Valley (; Chumash: ''Shimiyi'') is a city in the valley of the same name in the southeast region of Ventura County, California, United States. Simi Valley is from Downtown Los Angeles, making it part of the Greater Los Angeles Area. The ...

Dublin Dublin (; , or ) is the capital and largest city of Republic of Ireland, Ireland. On a bay at the mouth of the River Liffey, it is in the Provinces of Ireland, province of Leinster, bordered on the south by the Dublin Mountains, a part of th ...

Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...

and

Iași Iași ( , , ; also known by other alternative names), also referred to mostly historically as Jassy ( , ), is the second largest city in Romania and the seat of Iași County. Located in the historical region of Moldavia, it has traditionally ...

. Voxbone became a part of Bandwidth on November 2, 2020. Voxbone enables

telephony Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is i ...

applications such as conferencing platforms and

call centers A call centre ( Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. ...

to send and receive phone calls, text messages and faxes in 60+ countries making up 93% of global

GDP Gross domestic product (GDP) is a monetary measure of the market value of all the final goods and services produced and sold (not resold) in a specific time period by countries. Due to its complex and subjective nature this measure is ofte ...

, with the company’s services accessed through a web platform or

REST Rest or REST may refer to: Relief from activity * Sleep ** Bed rest * Kneeling * Lying (position) * Sitting * Squatting position Structural support * Structural support ** Rest (cue sports) ** Armrest ** Headrest ** Footrest Arts and entert ...

API An application programming interface (API) is a way for two or more computer programs to communicate with each other. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how ...

. Voxbone's services are delivered over a private

IP network The Internet protocol suite, commonly known as TCP/IP, is a framework for organizing the set of communication protocols used in the Internet and similar computer networks according to functional criteria. The foundational protocols in the suit ...

that interconnects with local phone networks in the countries where it operates. Voxbone customers include

Uber Uber Technologies, Inc. (Uber), based in San Francisco, provides mobility as a service, ride-hailing (allowing users to book a car and driver to transport them in a way similar to a taxi), food delivery (Uber Eats and Postmates), package ...

Zoom Zoom may refer to: Technology Computing * Zoom (software), videoconferencing application * Page zooming, the ability to magnify or shrink a portion of a page on a computer display * Zooming user interface, a graphical interface allowing for image ...

Skype Skype () is a proprietary telecommunications application operated by Skype Technologies, a division of Microsoft, best known for VoIP-based videotelephony, videoconferencing and voice calls. It also has instant messaging, file transfer, deb ...

, Dialpad, 8x8, Deutsche Telekom, Telefonica, NTT, Level(3) and Orange.

History

Voxbone was founded in Brussels, Belgium, in 2005 by Rodrigue Ullens and Francois Struman as Voxbone SA/NV. As a consultant for telecom operators, Ullens noticed the growing demand for phone numbers from other countries and decided to create the business. The founders’ mission was to offer simplified access to telephony resources through the cloud. In 2011, the company launched a “global capacity-sharing model” to tackle the complex tasks and costs associated with planning and managing global voice traffic. Customers are charged according to their peak simultaneous sessions globally (vs. total minute usage per country, or geographical origin of calls, in traditional models). In August 2015 Vitruvian Partners LLP (“Vitruvian”), a leading independent European private equity firm, announced that it ha
acquired a majority stake
in Voxbone SA. In March 2019 Voxbone announced the launch of its enterprise platform. Built for business end users, the platform provides voice and messaging in 65 countries. On October 12, 2020 Voxbone announced its acquisition by

Bandwidth Bandwidth commonly refers to: * Bandwidth (signal processing) or ''analog bandwidth'', ''frequency bandwidth'', or ''radio bandwidth'', a measure of the width of a frequency range * Bandwidth (computing), the rate of data transfer, bit rate or thr ...

for €446 million EUR. On November 2, 2020, it was announced that the deal had been finalized.

Services

Voxbone provides two-way voice and messaging services from the cloud for businesses including local, national, mobile and toll-free phone numbers (commonly known as

direct inward dial Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate a private branch exchange (PBX) system. The feature provides service for ...

ing numbers), which telecommunication providers and/or enterprises use to extend the reach of their voice networks to international locations, without requiring a local office, network or license for each country. Voxbone also supports

local number portability Local number portability (LNP) for fixed lines, and full mobile number portability (FMNP) for mobile phone lines, refers to the ability of a "customer of record" of an existing fixed-line or mobile telephone number assigned by a local exchange ca ...

and offers the ability to port existing local telephone numbers from other local service providers to its network. *Voxbone Voice - A single-source alternative to legacy carriers and SIP providers, providing 2-way voice including domestic dialing capabilities, local number portability and access to Emergency Services *Voxbone Mobile - Two-way messaging and voice on SIM-free mobile numbers. *Voxbone Connect - 500+ interconnection paths into the Voxbone global voice network spread around the world *Voxbone Insights - Call quality performance metrics in real-time across the network and customer legs of the call journey for an end-to-end view on

Mean Opinion Score Mean opinion score (MOS) is a measure used in the domain of Quality of Experience and telecommunications engineering, representing overall quality of a stimulus or system. It is the arithmetic mean over all individual "values on a predefined scale t ...

Jitter In electronics and telecommunications, jitter is the deviation from true periodicity of a presumably periodic signal, often in relation to a reference clock signal. In clock recovery applications it is called timing jitter. Jitter is a significa ...

, Packet Loss, Round Trip Time and more.

Use Cases

Voxbone DID numbers and SIP trunks can play a role in different types of applications: * Contact Centers: Contact centers have the ability to provide toll-free and local call routes to their customers. Voxbone's numbers can be integrated into contact center platforms to extend their reach into new international markets. Examples of such companies include NICE inContact and LiveOps. *Conferencing providers: Voxbone's phone numbers offer end-users the ability to dial into a conferencing bridge from any country. Examples of such companies include
Arkadin

, Speek, LoopUp. *Business telephony: Voxbone provides businesses with voice and messaging infrastructure upon which they can build their own communications applications or run UCaaS and CPaaS solutions. They also offer access to emergency services and localized domestic calling capabilities. *Cloud PBX and SIP trunking companies: Local telephone numbers from Voxbone make IP-based voice and unified communications (UC) services reachable from local PSTN networks in many countries. Examples of such companies include: 8x8 Inc. and

Fuze In military munitions, a fuze (sometimes fuse) is the part of the device that initiates function. In some applications, such as torpedoes, a fuze may be identified by function as the exploder. The relative complexity of even the earliest fuze d ...

. * International Calling Companies: Low-cost international calling rates use Voxbone's services to provide local dial-in numbers to customers. Such companies include:

and IDT. * Telecom API Companies: Developers can integrate into their own applications. Examples of such companies include
Deutsche Telekom's Developer Garden
and

Aculab Aculab is a privately held, UK-based limited company that was founded in 1978. It is a designer, developer and manufacturer that specialises in providing API-driven, enabling technology sub-systems for telecommunications related OEM products such ...

References

{{Reflist, 30em Companies established in 2003 Telecommunications companies of Belgium VoIP companies