A ticket machine, also known as a ticket vending machine (TVM), is a

vending machine A vending machine is an automated machine that provides items such as snacks, beverages, cigarettes, and lottery tickets to consumers after cash, a credit card, or other forms of payment are inserted into the machine or otherwise made. The fi ...

that produces paper or electronic tickets, or recharges a stored-value card or

smart card A smart card, chip card, or integrated circuit card (ICC or IC card) is a physical electronic authentication device, used to control access to a resource. It is typically a plastic credit card-sized card with an embedded integrated circuit (IC) c ...

or the user's mobile wallet, typically on a

smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whi ...

. For instance, ticket machines dispense train tickets at

railway station Rail transport (also known as train transport) is a means of transport that transfers passengers and goods on wheeled vehicles running on rails, which are incorporated in Track (rail transport), tracks. In contrast to road transport, where the ...

s, transit tickets at

metro station A metro station or subway station is a station for a rapid transit system, which as a whole is usually called a "metro" or "subway". A station provides a means for passengers to purchase tickets, board trains, and evacuate the system in t ...

s and tram tickets at some

tram stop A tram stop, tram station, streetcar stop, or light rail station is a place designated for a tram, streetcar, or light rail vehicle to stop so passengers can board or alight it. Generally, tram stops share most characteristics of bus stops, ...

s and in some trams. Token machines may dispense the ticket in the form of a token which has the same function as a paper or electronic ticket. The typical transaction consists of a user using the display interface to select the type and quantity of tickets and then choosing a payment method of either

cash In economics, cash is money in the physical form of currency, such as banknotes and coins. In bookkeeping and financial accounting, cash is current assets comprising currency or currency equivalents that can be accessed immediately or near-im ...

, credit/

debit card A debit card, also known as a check card or bank card is a payment card that can be used in place of cash to make purchases. The term '' plastic card'' includes the above and as an identity document. These are similar to a credit card, but ...

or smartcard. The ticket(s) are then printed on paper and dispensed to the user, or loaded onto the user's smartcard or smartphone.

Ticket and fare formats

For most of the twentieth century, ticket machines issued paper tickets, or tokens worth one fare each. Later, fare value was loaded onto stored-value cards (first paper, later smart cards). Passengers could load any amount within a range; it did not necessarily have to correspond to any particular single fare. The cards could be reloaded until their expiration date, again with any monetary amount within a given range. To encourage usage of ticket machines and reduce the need for salespersons, machine prices may in some cases be lower than those at a ticket counter.

Timeline

*1904: first self-service ticket machines on the

Central London Railway The Central London Railway (CLR), also known as the Twopenny Tube, was a deep-level, underground "tube" railwayA "tube" railway is an underground railway constructed in a cylindrical tunnel by the use of a tunnelling shield, usually deep below g ...

, now part of

London Underground The London Underground (also known simply as the Underground or by its nickname the Tube) is a rapid transit system serving Greater London and some parts of the adjacent counties of Buckinghamshire, Essex and Hertfordshire in England. The ...

* 1954: Toronto Subway opens and has

token Token may refer to: Arts, entertainment, and media * Token, a game piece or counter, used in some games * The Tokens, a vocal music group * Tolkien Black, a recurring character on the animated television series ''South Park,'' formerly known a ...

s in machines from day one *1977: San Diego-based airline

PSA PSA, PsA, Psa, or psa may refer to: Biology and medicine * Posterior spinal artery * Primary systemic amyloidosis, a disease caused by the accumulation of abnormal proteins * Prostate-specific antigen, an enzyme used as a blood tracer for pros ...

introduces vending machines for airline tickets

Staff-operated machines

Mechanical ticket machines were used by bus drivers and conductors since the late 1920s. Their functions may include printing tickets, recording of sales and payments. Some manufacturers are MicroFx, Almex, Setright,

AEG Allgemeine Elektricitäts-Gesellschaft AG (AEG; ) was a German producer of electrical equipment founded in Berlin as the ''Deutsche Edison-Gesellschaft für angewandte Elektricität'' in 1883 by Emil Rathenau. During the Second World War, ...

CAMP Camp may refer to: Outdoor accommodation and recreation * Campsite or campground, a recreational outdoor sleeping and eating site * a temporary settlement for nomads * Camp, a term used in New England, Northern Ontario and New Brunswick to descri ...

( Compagnie d'Ateliers Mecaniques de Precision),

Gibson Gibson may refer to: People * Gibson (surname) Businesses * Gibson Brands, Inc., an American manufacturer of guitars, other musical instruments, and audio equipment * Gibson Technology, and English automotive and motorsport company based * Gi ...

GFI Genfare GFI may refer to: * Caribbean Star Airlines, a defunct airline of Antigua and Barbuda * GFI Group, an American financial services company * ''Go4It'', a British children's radio programme * Gold Fields, a South African mining company * Golden Fut ...

, Parkeon,

Xerox Xerox Holdings Corporation (; also known simply as Xerox) is an American corporation that sells print and digital document products and services in more than 160 countries. Xerox is headquartered in Norwalk, Connecticut (having moved from St ...

, Beckson and Corvia (

Ticketer Ticketer is the brand name for a range of electronic ticket machines provided by British company Corvia Ltd, primarily for usage on buses. The "innovative" cloud-based system, first marketed on a small scale in 2008, has since developed into ...

). Since the 1970s (jobs), electronic computer terminals and printers are used. Handheld ticket machines are used on buses in India to sell tickets, validate smart cards and renew passes. These machines replaced the earlier manual fare collection system where tickets were often punched to indicate journey and fare stages.

Enforcement

In many countries where trains and urban transport tickets operate largely on the honor system (with enforcement by roving inspectors or conductors), there are also machines in stations (or in vehicles) for validating tickets. This is for the situation where one buys a ticket in advance and decides to use it later. Usually, the ticket is time-stamped to determine its validity period. A common problem is forgetting to validate and then being fined as if one had no ticket at all. Such machines are generally not used in the United States. Nearly all American mass transit networks operating on the honor system expect their users to buy tickets immediately before use; regular riders can avoid that inconvenience by buying period passes in advance (often from the same machines that sell daily or one-time tickets). Recently, however, a handful of

regional rail Regional rail, also known as local trains and stopping trains, are passenger rail services that operate between towns and cities. These trains operate with more stops over shorter distances than inter-city rail, but fewer stops and faster serv ...

systems like Metrolink have adopted the use of validation machines for at least some ticket types.

Issues

Ticket machines that are out of service or accept 'exact change only' result in losses for transport providers. Ticket machines on trams in Melbourne, for example, often run out of change when passengers use a higher ratio of $2 and 50c coins, depleting the ticket machine of smaller coin denominations (10c, 20c).

Applications

Ticket machines are also often used for amusement parks, cinemas (in those cases sometimes called ticketing kiosks), car parking (see pay and display), as well as those that issue free tickets — for example, those for virtual queueing.

Gallery

File:Opal card Top up machine at Engadine train station.jpg, Opal Card ticket and top-up machine in

Sydney Sydney ( ) is the capital city of the state of New South Wales, and the most populous city in both Australia and Oceania. Located on Australia's east coast, the metropolis surrounds Sydney Harbour and extends about towards the Blue Mounta ...

Australia Australia, officially the Commonwealth of Australia, is a sovereign country comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands. With an area of , Australia is the largest country by ...

. File:Presto card at Oriole Station (20181011172332).jpg, A ticket and

Presto Card The Presto card (stylized as PRESTO) is a contactless smart card automated fare collection system used on participating public transit systems in the province of Ontario, Canada, specifically in Greater Toronto, Hamilton, and Ottawa. Presto car ...

top-up machine at a suburban train station in

Toronto Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the anch ...

. File:Automat biletowy2.jpg, Ticket machine in

Warsaw Warsaw ( pl, Warszawa, ), officially the Capital City of Warsaw,, abbreviation: ''m.st. Warszawa'' is the capital and largest city of Poland. The metropolis stands on the River Vistula in east-central Poland, and its population is officiall ...

Poland Poland, officially the Republic of Poland, is a country in Central Europe. It is divided into 16 administrative provinces called voivodeships, covering an area of . Poland has a population of over 38 million and is the fifth-most populou ...

File:14-08-12-helsinki-RalfR-N3S 0439-069.jpg, A VR ticket machine at the Helsinki Central Station in

Helsinki Helsinki ( or ; ; sv, Helsingfors, ) is the Capital city, capital, primate city, primate, and List of cities and towns in Finland, most populous city of Finland. Located on the shore of the Gulf of Finland, it is the seat of the region of U ...

Finland Finland ( fi, Suomi ; sv, Finland ), officially the Republic of Finland (; ), is a Nordic country in Northern Europe. It shares land borders with Sweden to the northwest, Norway to the north, and Russia to the east, with the Gulf of Bot ...

. File:WuKaiShaStation-TicketMachines.png, Ticket machines in Wu Kai Sha station of

Hong Kong Hong Kong ( (US) or (UK); , ), officially the Hong Kong Special Administrative Region of the People's Republic of China (abbr. Hong Kong SAR or HKSAR), is a List of cities in China, city and Special administrative regions of China, special ...

MTR The Mass Transit Railway (MTR) is a major public transport network serving :Hong Kong. Operated by the MTR Corporation Limited (MTRCL), it consists of heavy rail, light rail, and feeder bus service centred on a 10-line rapid transit network ...

File:MetroNorthRRTicketMachine11172007.JPG, Machine for

Metro-North Railroad Metro-North Railroad , trading as MTA Metro-North Railroad, is a suburban commuter rail service run by the Metropolitan Transportation Authority (MTA), a public authority of the U.S. state of New York and under contract with the Connectic ...

, a metropolitan

New York City New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...

commuter rail system,

United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country Continental United States, primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., ...

. File:Jordanhill station ticket machine.jpg, A ticket machine at the Jordanhill railway station in

Scotland Scotland (, ) is a country that is part of the United Kingdom. Covering the northern third of the island of Great Britain, mainland Scotland has a border with England to the southeast and is otherwise surrounded by the Atlantic Ocean to ...

. File:Transport Ticket Machine in Olomouc.jpg, Ticket Machine in Olomouc,

Czech Republic The Czech Republic, or simply Czechia, is a landlocked country in Central Europe. Historically known as Bohemia, it is bordered by Austria to the south, Germany to the west, Poland to the northeast, and Slovakia to the southeast. The ...

References

External links

* Illustrated description of these machines on the London Underground * - Financial services Kiosk {{Authority control Tickets Vending machines Street furniture