Lotus's (formerly known as Lotus Supercenter, Tesco Lotus Supercenter and Tesco Lotus) is a

retail Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and ...

chain in

Thailand Thailand ( ), historically known as Siam () and officially the Kingdom of Thailand, is a country in Southeast Asia, located at the centre of the Indochinese Peninsula, spanning , with a population of almost 70 million. The country is b ...

founded and operated by

Charoen Pokphand The Charoen Pokphand Group Company, Ltd. (CP) (; ) is a Thai conglomerate based in Bangkok. It is Thailand's largest private company and the largest privately held Royal Warrant holder of the Thai Royal Family. The company describes itself as havi ...

(CP) Group, with operations in

Malaysia Malaysia ( ; ) is a country in Southeast Asia. The federation, federal constitutional monarchy consists of States and federal territories of Malaysia, thirteen states and three federal territories, separated by the South China Sea into two r ...

following the acquisition of Tesco Malaysia in 2020.

Description

In 1994, the

(CP) Group established the Lotus Supercenter chain, opening its first outlet at Seacon Square. In 1998, British supermarket chain

Tesco Tesco plc () is a British multinational groceries and general merchandise retailer headquartered in Welwyn Garden City, England. In 2011 it was the third-largest retailer in the world measured by gross revenues and the ninth-largest in th ...

acquired a stake of the Lotus Supercenter chain to form " Tesco Lotus". CP Group sold most of its remaining shares of Tesco Lotus in 2003. Tesco Lotus stores currently operate in five formats: Extra,

Hypermarket A hypermarket (sometimes called a hyperstore, supercentre or superstore) is a big-box store combining a supermarket and a department store. The result is an expansive retail facility carrying a wide range of products under one roof, including ...

, Department Store, Talad, and Express. Extra, Hypermarket, and Department store formats sell fresh food, prepared foods, and grocery offerings as well as a non-food offerings including electrical appliances, apparel, toys, stationery, and household goods. ''Talad'' ('market') is a "supermarket format" selling mainly groceries. Express is a convenience "mini-supermarket" format. Many of the products on the shelf are Tesco house brand products. The bigger stores are often set in malls and have food courts and many other shops and stalls available as well as large car parks. Tesco Lotus also offers a range of retail and financial services including bill payment, personal loans (Tesco Premier), a Tesco Visa credit card, and a Tesco insurance broker. Most recently, in April 2013, Tesco Lotus introduced online shopping. As of early-2018, Tesco Lotus's total retail floor space stood at 1.4 million m². In August it opened store number 2,000 in Thailand. Its biggest competitor in the Thai market is

Big C Big C ( th, บิ๊กซี ซูเปอร์เซ็นเตอร์), is a grocery and general merchandising retailer headquartered in Bangkok, Thailand. Big C is as of 2016 Thailand's second-largest hypermarket operator after Lotus' ...

. , Tesco Lotus had 1,967 stores in Thailand under the Tesco Lotus brand: 1,600 Tesco Lotus Express stores and about 400 other stores in hypermarket, Talad, and department store formats. Two hypermarkets opened in 2019, two more are being constructed, and 50 Tesco Lotus Express stores will open in the second-half of 2019.

Reacquisition by Charoen Pokphand and expansion to Malaysia

On 9 March 2020, CP Group submitted the winning bid to reacquire Tesco Lotus, in addition to Tesco operations in

, for about US$10 billion. The purchase needs the approval of Thailand's Trade Competition Commission as the new company could constitute a monopoly, given that CP Group already owns 7-Eleven convenience stores and the

Makro Makro is a Dutch international brand of warehouse clubs, also called cash and carry stores. Makro was founded by SHV Holdings, a Dutch conglomerate based in Utrecht in partnership with German company Metro AG, with the first warehouse club ...

cash-and-carry business. The sale became approved in Malaysia in November 2020 and in Thailand in December 2020, with rebranding of the acquired stores beginning in February 2021, replacing the Tesco corporate branding with that of Lotus's. Through the Tesco acquisition in Malaysia, Lotus's operates 64 rebranded Tesco outlets in the country.

Corporate social responsibility

Tesco Lotus has operated the Tesco for Thais Foundation since 2003 which has presented over 27,000 scholarships to needy children around the country, and runs programs for undergraduates which include in-store training. The company is also part of a major reforestation program, "Plant 9 Million Trees", which completed its nine million trees target in 2013. In line with the rest of Tesco group, Tesco Lotus is pledged to reduce carbon emissions from its business operations and opened the first "Zero Carbon Store" in Asia at Bangpra, Chonburi in November 2011.

Controversy

Libel lawsuit

In late-2007 and early-2008, Tesco Lotus sued three critics for libel. It lost the case against Jit Siratranont, former MP and now vice-general secretary of the Thai Chamber of Commerce, dropped the case against newspaper columnist Kamol Kamoltrakul on the grounds of his ill-health, and obtained a written apology from a newspaper business editor Nongnart Harnvilai.

Animal welfare concerns

The

NGO A non-governmental organization (NGO) or non-governmental organisation (see spelling differences) is an organization that generally is formed independent from government. They are typically nonprofit entities, and many of them are active in h ...

, World Animal Protection, reported that Tesco Lotus uses sow stalls in their pork production process. The practice confines sows in cages no bigger than a refrigerator in order to use them as "breeding machines". Sow stalls have been banned in the UK since 1999 as well as in other jurisdictions. World Animal Protection succeeded in persuading Charoen Pokphand Foods, a major Thai pork producer, to get mother pigs out of cages in their Thai operations by 2025.

Logo

References

{{Tesco Plc 1998 establishments in Thailand Convenience stores Retail companies established in 1998 Retail companies of Bangkok Supermarkets of Thailand Lotus Charoen Pokphand Supermarkets of Malaysia