Telecommunications in Thailand
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Modern
telecommunications Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that fe ...
in
Thailand Thailand ( ), historically known as Siam () and officially the Kingdom of Thailand, is a country in Southeast Asia, located at the centre of the Indochinese Peninsula, spanning , with a population of almost 70 million. The country is b ...
began in 1875 with the deployment of the first
telegraph Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas p ...
service. Historically, the development of telecommunication networks in Thailand were in the hands of the public sector. Government organisations were established to provide telegraph,
telephone A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into e ...
,
radio Radio is the technology of signaling and communicating using radio waves. Radio waves are electromagnetic waves of frequency between 30 hertz (Hz) and 300 gigahertz (GHz). They are generated by an electronic device called a transmi ...
, and
television Television, sometimes shortened to TV, is a telecommunication medium for transmitting moving images and sound. The term can refer to a television set, or the medium of television transmission. Television is a mass medium for advertisin ...
services, and other government agencies, especially the military, still control a large estate of radio and television spectra. Private telecommunication operators initially acquired concession agreements with state enterprises. For mobile phone services, all the concessions have been amended by successive government to last 25 years have gradually ended in 2015. For other services, the concession terms and conditions vary, ranging from one to fifteen years. Nearly all of the concessions are build-operate-transfer (BTO) contracts. The private investor has to build all the required facilities and transfer them to the state before they can operate or offer services to public. Liberalisation took place in the 1990s and 2000s. State enterprises, the
Telephone Organization of Thailand TOT Public Company Limited ( Thai: ทีโอที) is a Thai state-owned telecommunications company. Originally established in 1954 and corporatized in 2002, TOT used to be known as the Telephone Organization of Thailand and TOT Corporation P ...
,
Communications Authority of Thailand CAT Telecom Public Company Limited ( th, บริษัท กสท โทรคมนาคม จำกัด (มหาชน)) is the state-owned company that runs Thailand’s international telecommunications infrastructure, including its ...
, and Mass Communication Organization of Thailand, were corporatised in 2003 and 2004. The Constitution of 1997 prompted the institutional changes when it declared that all the spectrum is a "national communication resource for public welfare". The 1997 Constitution further requires the establishment of "an independent regulator" who shall be authorized to allocate spectra and monitor and regulate communications in Thailand. In 1998, to comply with the constitutional mandate, the parliament passed a law establishing two independent regulators, the National Telecommunication Commission (NTC) and the National Broadcasting Commission (NBC). The regulatory practice began in Thailand when the NTC was appointed by the king through the complex nomination procedure in 2005. The inception of NTC automatically terminates and transfers all power and authority in telecommunication sector from the Post and Telegraph Department (PTD) to the newly established independent commission. In September 2006, the military wrested control from a civilian government and merged the telecommunications and broadcasting regulators into a convergence regulator. The task had not been completed when a civilian government came into power and introduced the new bill. The new law dubbed the ''Act on Spectrum Allocation Authority, Regulatory & Control over Radio & TV Broadcast and Telecommunications of 2010'' (''aka'' NRA Act of 2010), eliminated the NTC and created a new "convergence regulator" to manage both telecommunications and broadcast in Thailand. The new law also requires that the
National Broadcasting and Telecommunications Commission The National Broadcasting and Telecommunications Commission (NBTC, th, คณะกรรมการกิจการกระจายเสียง กิจการโทรทัศน์ และกิจการโทรคมนา ...
which was established in 2010 as an independent regulator, must allocate all commercial spectrum licenses via auction. In 2012, in order to license the 3G spectrum and services, the Telecom Commission (TC) hosted a spectrum auction which resulted in three new licenses for 2.1 GHz to three incumbents (
AIS AIS may refer to: Medicine * Abbreviated Injury Scale, an anatomical-based coding system to classify and describe the severity of injuries * Acute ischemic stroke, the thromboembolic type of stroke * Androgen insensitivity syndrome, an intersex ...
,
True True most commonly refers to truth, the state of being in congruence with fact or reality. True may also refer to: Places * True, West Virginia, an unincorporated community in the United States * True, Wisconsin, a town in the United States * ...
, and
DTAC Total Access Communication Public Company Limited, commonly known as DTAC is a GSM mobile phone company in Thailand. It is the nation's third largest GSM phone company, after AIS and True. DTAC is owned by Norwegian company Telenor both direc ...
). In 2013, the Broadcast Commission (BC) auctioned 42 new
DTTV Digital terrestrial television (DTTV or DTT, or DTTB with "broadcasting") is a technology for terrestrial television in which land-based (terrestrial) television stations broadcast television content by radio waves to televisions in consumers' ...
licenses. Both auctions together earned record sums for money paid to the public sector via auction. Later the record was beaten by another auction by sister agency, the Broadcast Commission who launched the DTTV auction in December 2013. The NBTC Act in force then allowed NBTC to keep the proceeds of the DTTV auction. But when the military took over the country, it amended the NBTC Act to require return of auction proceeds to the treasury. On 22 May 2014 when the coup d'état took place, the military decided that it would scrutinize the regulatory practices of both sectors. The government, led by General
Prayut Chan-o-cha Prayut Chan-o-cha (sometimes spelled Prayuth Chan-ocha; th, ประยุทธ์ จันทร์โอชา, ; born 21 March 1954) is a Thai politician and retired army officer who has served as the Prime Minister of Thailand since he ...
, announced that his government would move Thailand into the "digital economy" and would transform the Ministry of Information and Telecommunications into a Digital Economy Ministry. NBTC reform would be a part of the plan. In June 2014, the junta issued two new orders demanding that a) all the proceeds from spectrum auctions must be returned to the public purse and, b) all community radio stations must comply with a new junta order which would require examination and investigation of compliance before offering programming to the public. Temporary licenses were issued in September 2014 to compliant radio stations that signed voluntary memoranda of understanding (MOU) as "a condition precedent" to be able to broadcast while awaiting more thorough vetting from BC before issuance of the ''de juré'' license. The time required to an investigation was ambiguous. New community radio licenses must be in compliance with a junta order that supersedes the Radio and Television Act of 2008. The mobile network market is dominated by three large operators who have a market penetration rate of 100 percent. All main mobile operators now utilise
GSM The Global System for Mobile Communications (GSM) is a standard developed by the European Telecommunications Standards Institute (ETSI) to describe the protocols for second-generation ( 2G) digital cellular networks used by mobile devices such ...
/ 3GPP family technologies including GSM,
EDGE Edge or EDGE may refer to: Technology Computing * Edge computing, a network load-balancing system * Edge device, an entry point to a computer network * Adobe Edge, a graphical development application * Microsoft Edge, a web browser developed ...
,
UMTS The Universal Mobile Telecommunications System (UMTS) is a third generation mobile cellular system for networks based on the GSM standard. Developed and maintained by the 3GPP (3rd Generation Partnership Project), UMTS is a component of the In ...
, and LTE. Thailand has six analogue
terrestrial television Terrestrial television or over-the-air television (OTA) is a type of television broadcasting in which the signal transmission occurs via radio waves from the terrestrial (Earth-based) transmitter of a TV station to a TV receiver having an ante ...
channels, and 24 commercial digital terrestrial channels began broadcasting in 2014. Under the Trade Competition Act 2017, which became effective in October 2017, the trade competition authority relinquished its authority to regulate specific sectors including broadcasting and telecommunications businesses. In other words, since the Trade Competition Act 2017 became effective, the broadcasting and telecom sectors that used to be regulated by specific legislation on trade competition have been exempted from complying with general competition laws and are only subject to sectoral regulations on competition. However, although the Trade Competition Act (“TCA”) BE 2560 (2017), states that the TCA does not apply to sectors that have specific legislation (i.e.: Banking, Broadcasting and Telecom), the Telecommunications Business Act (“TBA”) B.E. 2544 (2001) – Section 21 states: “In the telecommunications business operation, ''other than being subject to the law on trade competition''…”. Therefore, a merger in the telecom sector for example, would be under both acts and authorities, because the specific legislation (The Telecommunications Business Act) points back to the law on trade competition.


Telephone


Fixed-line

There are three fixed-line telephone operators in Thailand: state-owned
TOT Public Company Limited TOT Public Company Limited ( Thai: ทีโอที) is a Thai state-owned telecommunications company. Originally established in 1954 and corporatized in 2002, TOT used to be known as the Telephone Organization of Thailand and TOT Corporation P ...
(now known as National Telecom (NT)),
True Corporation True Corporation Public Company Limited (TRUE) is a communications conglomerate in Thailand. True controls Thailand's largest cable TV provider, TrueVisions, Thailand's largest internet service provider True Internet and one of Thailand's largest ...
(now known as True-D), and TT&T (Currently name "3BB"). As of 2014, there were 5,687,038 fixed-line subscriptions. That number has been in decline since 2008. The first fixed-line telephone system was installed in Thailand (Siam) under the Ministry of Defence in 1881, and later its operation was transferred to the Post and Telegraph Department. The Telephone Organization of Thailand (TOT) was established in 1954 to manage the telephone system. The penetration of telephone remained relatively limited for most of the 20th century. In 1992, the ratio of telephone lines per population was 3.3 lines per 100 population. In 1991, two private corporations were given concessions to build and operate telephone lines: Telecom-Asia (later renamed
True Corporation True Corporation Public Company Limited (TRUE) is a communications conglomerate in Thailand. True controls Thailand's largest cable TV provider, TrueVisions, Thailand's largest internet service provider True Internet and one of Thailand's largest ...
) for the Bangkok Metropolitan Region and Thai Telephone & Telecommunications (TT&T) for the provinces.


Mobile networks

As of 2014, there were 97.6 million mobile subscribers in Thailand, a penetration rate of 146 percent of the total population. The Thai market is predominantly prepaid with 84.8 million prepaid subscribers. More than 99 percent of the market share belongs to three large operators (including their subsidiaries):
Advanced Info Service Advanced Info Service Public Company Limited (AIS) is Thailand's largest GSM mobile phone operator with 39.87 million customers as of Q3 2016. Founded in April 1985, AIS started off as a computer rental business. In October 1990, it launched a ...
(AIS), 46.52 percent market share,
DTAC Total Access Communication Public Company Limited, commonly known as DTAC is a GSM mobile phone company in Thailand. It is the nation's third largest GSM phone company, after AIS and True. DTAC is owned by Norwegian company Telenor both direc ...
, 28.50 percent market share, and Truemove, 24.26 percent. Other operators include the state enterprises
TOT Public Company Limited TOT Public Company Limited ( Thai: ทีโอที) is a Thai state-owned telecommunications company. Originally established in 1954 and corporatized in 2002, TOT used to be known as the Telephone Organization of Thailand and TOT Corporation P ...
(TOT) with 0.57 percent market share, and
CAT Telecom CAT Telecom Public Company Limited ( th, บริษัท กสท โทรคมนาคม จำกัด (มหาชน)) is the state-owned company that runs Thailand’s international telecommunications infrastructure, including its ...
with 0.15 percent market share and
Mobile Virtual Network Operators A mobile virtual network operator (MVNO) is a wireless communications services provider that does not own the wireless network infrastructure over which it provides services to its customers. An MVNO enters into a business agreement with a mobile ...
(MVNOs). In 1980s and 1990s, private mobile operators were given concessions from TOT and CAT. TOT and CAT were corporatised in 2002–2003, and the Thai telecommunications landscape transitioned towards spectrum allocation by independent regulator. The 2007 constitution and the ''Act on Organization to Assign Radio Frequency and to Regulate the Broadcasting and Telecommunications Services'' include the provisions that a national independent regulator is established and frequencies for commercial activities must be allocated via auction. The first successful spectrum auction by the
National Broadcasting and Telecommunications Commission The National Broadcasting and Telecommunications Commission (NBTC, th, คณะกรรมการกิจการกระจายเสียง กิจการโทรทัศน์ และกิจการโทรคมนา ...
was organised in 2012, allocating 45 MHz of IMT (2100) frequency band to three mobile phone operators. Legislation that governs the Mobile networks includes the Act on the Organisation to Assign Radio Frequency and to Regulate Broadcasting and Telecommunications Services 2010 (the NBTC Act) and the Telecommunications Business Act 2001 (the Telecommunications Business Act). Additionally, any operator wishing to issue telephone numbers shall obtain a separate licence from the NBTC, subject to a Telecommunications Numbering Plan issued by the NBTC. In 2015 the NBTC arranged two rounds of auctions for 1800 MHz and 900Mhz. In November, Advance Info Service and True Corporation won the 1800 MHz license in the auction which takes nearly 33 hours to complete. In December, True Corporation and Jasmine International won the 900 MHz auction. The significance of this auction is the establishment of Jasmine International in the telecommunication business which didn't have a new player for many years. There are many rumours following this auction questioning Jasmine International on its ability to pay the license fee to NBTC. In 2017, the number of mobile subscribers has reached 121.53 million, and in 2018 has already reached 125.6 million. To purchase a SIM card in Thailand, it is necessary to present an ID to register. At the end of 2021, the total number of mobile subscriptions in Thailand was 99.4 million, representing a mobile penetration rate of 150 percent of the total population. More than 96.5 percent of the total market share belongs to three large operators (including their subsidiaries):
Advanced Info Service Advanced Info Service Public Company Limited (AIS) is Thailand's largest GSM mobile phone operator with 39.87 million customers as of Q3 2016. Founded in April 1985, AIS started off as a computer rental business. In October 1990, it launched a ...
(AIS), 44.38 percent market share, Truemove, 32.44 percent and
DTAC Total Access Communication Public Company Limited, commonly known as DTAC is a GSM mobile phone company in Thailand. It is the nation's third largest GSM phone company, after AIS and True. DTAC is owned by Norwegian company Telenor both direc ...
, 19.68 percent market share. Other operators include the state enterprises National Telecom (NT) with 3.45 percent market share, and mobile virtual network operators (MVNO) with 0.05 percent market share, resulting in a (HHI) of 3,421 On November 22, 2021, Telenor and
Charoen Pokphand Group The Charoen Pokphand Group Company, Ltd. (CP) (; ) is a Thai conglomerate based in Bangkok. It is Thailand's largest private company and the largest privately held Royal Warrant holder of the Thai Royal Family. The company describes itself as havi ...
, officially announced they have agreed to explore a USD 8.6 billion merger plan between Thailand’s second and third largest telecom operators (by subscribers),
True Corporation True Corporation Public Company Limited (TRUE) is a communications conglomerate in Thailand. True controls Thailand's largest cable TV provider, TrueVisions, Thailand's largest internet service provider True Internet and one of Thailand's largest ...
(TRUE) and
Total Access Communication Total Access Communication Public Company Limited, commonly known as DTAC is a GSM mobile phone company in Thailand. It is the nation's third largest GSM phone company, after AIS and True. DTAC is owned by Norwegian company Telenor both direct ...
(DTAC) – The proposed merger is subject to regulatory approvals. The merger was "acknowledged" by the regulator NBTC at a meeting on October 20, 2022. It is rumoured that the company will be named True-D and will be listed on the Stock Exchange of Thailand on 1 February 2023.


Mobile Virtual Network Aggregator

On 25 June 2018, the National Broadcasting and Telecommunications Commission (NBTC), awarded a Type 1 Mobile Virtual Network Aggregator (MVNA) license to the
Mobile virtual network enabler A mobile virtual network enabler (MVNE) is a company that provides network infrastructure and related services, such as business support systems, administration, and operations support systems to a mobile virtual network operator (MVNO). This en ...
(MVNE) company One Development Co.,Ltd.


Numbering

Fixed-line telephone numbers have nine digits, while mobile numbers have ten digits, both including the
trunk prefix A trunk prefix is a digit sequence to be dialed before a telephone number to initiate a telephone call for the purpose of selecting an appropriate telecommunications circuit by which the call is to be routed. Making a domestic (national) telephone ...
"0".


Radio

* AM: 204 * FM: 334, shortwave 6 (1999) There are 13.96 million radios in use (1997). But there were some cases like in this year (2015), expecting there will be more than 25 million radios are in use as of now.


Television

There are six
free-to-air Free-to-air (FTA) services are television (TV) and radio services broadcast in unencrypted form, allowing any person with the appropriate receiving equipment to receive the signal and view or listen to the content without requiring a subscripti ...
analogue
terrestrial Terrestrial refers to things related to land or the planet Earth. Terrestrial may also refer to: * Terrestrial animal, an animal that lives on land opposed to living in water, or sometimes an animal that lives on or near the ground, as opposed to ...
television station A television station is a set of equipment managed by a business, organisation or other entity, such as an amateur television (ATV) operator, that transmits video content and audio content via radio waves directly from a transmitter on the eart ...
s in Thailand: * Channel 3, operated by
BEC World BEC World Public Company Limited is a Thai media conglomerate, best known as the operator of television Channel 3. It was founded in 1990 and listed on the Stock Exchange of Thailand The Stock Exchange of Thailand ( th, ตลาดหลัก ...
under concession from
MCOT MCOT Public Company Limited (MCOT; th, บริษัท อสมท จำกัด (มหาชน)), formerly known as the Mass Communication Organization of Thailand, is a Thai state-owned public broadcaster. It owns and operates a numb ...
* Channel 5, operated by the
Royal Thai Army The Royal Thai Army or RTA ( th, กองทัพบกไทย; ) is the army of Thailand and the oldest and largest branch of the Royal Thai Armed Forces. History Origin The Royal Thai Army is responsible for protecting the kingdom's ...
* Channel 7, operated by BBTV, under concession from the Army * Channel 9 MCOT HD, operated by the corporatised state-owned enterprise
MCOT MCOT Public Company Limited (MCOT; th, บริษัท อสมท จำกัด (มหาชน)), formerly known as the Mass Communication Organization of Thailand, is a Thai state-owned public broadcaster. It owns and operates a numb ...
* NBT, operated by the Thai government (Via The Government Public Relations Department, Office of the Prime Minister of Thailand) *
Thai PBS The Thai Public Broadcasting Service ( th, องค์การกระจายเสียงและแพร่ภาพสาธารณะแห่งประเทศไทย; ), or TPBS ( th, ส.ส.ท.), is a public broadcasti ...
, a statutory public service broadcaster *
PPTV PPTV () is a Chinese video streaming website. Its predecessor, PPLive, was peer-to-peer streaming video freeware created at the Huazhong University of Science and Technology in Wuhan, Hubei Province. The group of companies that runs the websi ...
owned by Bangkok Media Broadcasting The transition to
digital terrestrial television Digital terrestrial television (DTTV or DTT, or DTTB with "broadcasting") is a technology for terrestrial television in which land-based (terrestrial) television stations broadcast television content by radio waves to televisions in consumers' ...
began in 2014. The National Broadcasting and Telecommunications Commission arranged an auction for commercial television licenses in December 2013. The spectrum are allocated to four groups of commercial television services: seven high-definition general licenses, seven
standard-definition Standard-definition television (SDTV, SD, often shortened to standard definition) is a television system which uses a resolution that is not considered to be either high or enhanced definition. "Standard" refers to it being the prevailing sp ...
general licenses, seven news station licenses, and four children-and-family licenses. In addition, spectrum are allocated for 12 national public services channels and 12 regional community channels. The commercial licensees began experimental broadcasts on 1 April 2014.


Internet


Submarine cables

There are five submarine cables used for communications landing in Thailand. Thailand has cable landing points in Satun, Petchaburi and Chonburi. * SEA-ME-WE-3, SEA-ME-WE-4 linking South East Asia to the Middle East and Western Europe. SEA-ME-WE 4 was operational since 2006. * Thailand-Indonesia-Singapore (TIS) operational since December 2003. * APCN linking Thailand, Malaysia, Singapore, Indonesia, Hong Kong, Philippines, Taiwan, Korea and Japan. The cable is operational since 1996. * Thailand-Vietnam-Hong Kong (T-V-H) operational since February 1996. * Flag Europe-Asia (FEA) operational since mid-1990s. The Asia-America Gateway (AAG) is under construction and is in service since November 2009. The Asia Pacific Gateway (APG), a new submarine cable, is under planning stage and is expected to be operational in Q3 2014.


Satellite

Thaicom is the name of a series of
communications satellite A communications satellite is an artificial satellite that relays and amplifies radio telecommunication signals via a transponder; it creates a communication channel between a source transmitter and a receiver at different locations on Earth ...
s operated out of
Thailand Thailand ( ), historically known as Siam () and officially the Kingdom of Thailand, is a country in Southeast Asia, located at the centre of the Indochinese Peninsula, spanning , with a population of almost 70 million. The country is b ...
and the name Thaicom Public Company Limited, which is the company that owns and operates the Thaicom satellite fleet and other telecommunication businesses in Thailand and throughout the Asia-Pacific. The official name of satellite project known as THAICOM named by His Majesty the King Bhumibol Adulyadej, as a symbol of the linkage between Thailand and modern communications technology. Thailand-based Shinawatra Computer and Communications Co. Ltd. (now InTouch Group) signed a US$100 million contract with
Hughes Hughes may refer to: People * Hughes (surname) * Hughes (given name) Places Antarctica * Hughes Range (Antarctica), Ross Dependency * Mount Hughes, Oates Land * Hughes Basin, Oates Land * Hughes Bay, Graham Land * Hughes Bluff, Victoria La ...
Space and Communications Company Ltd. in 1991 to launch Thailand's first satellite communications project. The first Thaicom satellite was launched on December 17, 1993. This satellite carried 12 C-band transponders coveting a region from Japan to
Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, bor ...
. Thaksin Shinawatra sold Shin Corporation, which owns 41% of Thaicom Public Company Limited.


Telecommunications regulatory environment in Thailand

National Broadcasting and Telecommunications Commission (NBTC) The NRA Organization Act of 2010 established the new National Broadcasting and Telecommunications Commission (NBTC) in December 2010 as a single converged regulator for the telecoms and broadcasting sectors in Thailand.National Broadcasting and Telecommunications Commission
. www.nbtc.go.th.
The Telecommunications Business Act of 2001 laid down the rules for Thailand's telecommunications industry by requiring telecoms operators to obtain a license from the National Broadcasting and Telecommunications Commission (NBTC). The Act classifies telecommunication licenses into three categories. * Type-one telecom license is for an operator without its own network. * Type-two telecom license is for an operator with or without its own network but provides services targeting a segment or even several segments of the public. * Type-three telecom license is for an operator with a network that provides services to the general public. The 2001 Act was amended in 2006 under the supervision of Prime Minister
Thaksin Shinawatra Thaksin Shinawatra ( th, ทักษิณ ชินวัตร; ; ; Chinese: 丘達新; cnr, Taksin Šinavatra; born 26 July 1949), is a Thai businessman, politician and visiting professor. He served in the Thai Police from 1973 to 1987, ...
to allow foreigners to own a larger holding in a Thai telecommunications business. In 2001, foreigners were not permitted to apply for type-two or type-three licenses under Thailand's Foreign Business Act (FBA). The applicant applying for type two and type three licenses must be organizations where Thai nationals hold at least 75% shares and at least three quarters of the applicant's firm directors and the person authorized to sign any binding commitments as a representation of the applicant firm must be Thai nationals. The 2006 amendments repealed all the additional requirements of an applicant of type-two and type-three licenses, stating foreigners can now hold up to 49% in a telecommunications operator of type-two or type-three; no restrictions on the number of their foreign directors’ representation; and the authorized person signing binding commitments as a representation of the applicant firm can be a foreigner. The telecoms license fee is composed of three types of fees - permission for license, renewal and an annual fee. As of June 2013 the NBTC has granted 186 telecoms licensees, listed as follows: * 144 type-one licensees * 7 type-two licenses without own network * 10 type-two licenses with own network * 25 type-three licenses As of December 2018 the National Broadcasting and Telecommunications Commission (NBTC) had issued 58 MVNO licenses, however only 9 had launched.


See also

*
Media of Thailand Thailand has a well-developed mass media sector, especially by Southeast Asian standards. The Thai government and the military have long exercised considerable control, especially over radio and TV stations. During the governments of Thaksin Shin ...
*
Censorship in Thailand Censorship in Thailand involves the strict control of political news under successive governments, including by harassment and manipulation. Freedom of speech was guaranteed in 1997