Sociology of emotions
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The sociology of emotion applies
sociological Sociology is a social science that focuses on society, human social behavior, patterns of social relationships, social interaction, and aspects of culture associated with everyday life. It uses various methods of empirical investigation and ...
theorems and techniques to the study of human
emotions Emotions are mental states brought on by neurophysiological changes, variously associated with thoughts, feelings, behavioral responses, and a degree of pleasure or displeasure. There is currently no scientific consensus on a definition. ...
. As sociology emerged primarily as a reaction to the negative effects of
modernity Modernity, a topic in the humanities and social sciences, is both a historical period (the modern era) and the ensemble of particular socio-cultural norms, attitudes and practices that arose in the wake of the Renaissancein the "Age of Reas ...
, many
normative Normative generally means relating to an evaluative standard. Normativity is the phenomenon in human societies of designating some actions or outcomes as good, desirable, or permissible, and others as bad, undesirable, or impermissible. A norm in ...
theories deal in some sense with emotion without forming a part of any specific subdiscipline:
Karl Marx Karl Heinrich Marx (; 5 May 1818 – 14 March 1883) was a German philosopher, economist, historian, sociologist, political theorist, journalist, critic of political economy, and socialist revolutionary. His best-known titles are the 1848 ...
described
capitalism Capitalism is an economic system based on the private ownership of the means of production and their operation for profit. Central characteristics of capitalism include capital accumulation, competitive markets, price system, private ...
as detrimental to personal '
species-being Some Marxists posit what they deem to be Karl Marx's theory of human nature, which they accord an important place in his critique of capitalism, his conception of communism, and his 'materialist conception of history'. Marx, however, does not re ...
',
Georg Simmel Georg Simmel (; ; 1 March 1858 – 26 September 1918) was a German sociologist, philosopher, and critic. Simmel was influential in the field of sociology. Simmel was one of the first generation of German sociologists: his neo-Kantian approac ...
wrote of the deindividualizing tendencies of 'the metropolis', and
Max Weber Maximilian Karl Emil Weber (; ; 21 April 186414 June 1920) was a German sociologist, historian, jurist and political economist, who is regarded as among the most important theorists of the development of modern Western society. His ideas p ...
's work dealt with the rationalizing effect of modernity in general.


Theory

Emotions are on one hand constitutive of, embedded in, and on the other hand manipulated or instrumentalized by entities that are studied by sociology on a micro level, such as social roles and norms and 'feeling rules' the everyday social interactions and situations are shaped by, and, on a macro level, by social institutions, discourses, ideologies etc. For instance, (post-)modern marriage is, on one hand, based on the emotion of love and on the other hand the very emotion is to be worked on and regulated by it. Likewise, modern science could not exist without the emotion of curiosity but it does narrow it leading sometimes to over-specialization of science. Many forms of cultural stratification could not exist without disgust and contempt, and there are politics that could not exist without fear, as many civil and ethnic wars could not take place without hate. (requires citation) We try to regulate our feelings to fit in with the norms of the situation, based on many - sometimes conflicting - demands upon us. Systematic observations of group interaction found that a substantial portion of group activity is devoted to the socio-emotional issues of expressing affect and dealing with tension. Simultaneously, field studies of social attraction in groups revealed that feelings of individuals about each other collate into social networks, a discovery that still is being explored in the field of
social network A social network is a social structure made up of a set of social actors (such as individuals or organizations), sets of dyadic ties, and other social interactions between actors. The social network perspective provides a set of methods fo ...
analysis.
Ethnomethodology Ethnomethodology is the study of how social order is produced in and through processes of social interaction.Garfinkel, H. (1974) 'The origins of the term ethnomethodology', in R.Turner (Ed.) Ethnomethodology, Penguin, Harmondsworth, pp 15–18. I ...
revealed emotional commitments to everyday norms through purposeful breaching of the norms. For example, students acting as boarders in their own homes reported others' astonishment, bewilderment, shock, anxiety, embarrassment, and anger; family members accused the students of being mean, inconsiderate, selfish, nasty, or impolite. Actors who breach a norm themselves feel waves of emotion, including apprehension, panic, and despair. However, habitual rule breaking leads to declining stress, and may eventually end in enjoyment. T. David Kemper proposed that people in social interaction have positions on two relational dimensions: status and power. Emotions emerge as interpersonal events change or maintain individuals' status and power. For example, affirming someone else's exalted status produces love-related emotions. Increases or decreases in one's own and other's status or power generate specific emotions whose quality depends on the patterns of change. Arlie Hochschild proposed that individuals manage their feelings to produce acceptable displays according to ideological and cultural standards. Hochschild showed that jobs often require such
emotional labor Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. More specifically, workers are expected to regulate their emotions during interactions with customers, co-workers, clients and man ...
. Her classic study of emotional labor among flight attendants found that an industry speed-up, reducing contact between flight attendants and passengers, made it impossible for flight attendants to deliver authentic emotional labor, so they ended up surface-acting superficial smiles. Peggy Thoits divided emotion management techniques into implementation of new events and reinterpretation of past events. Thoits noted that emotions also can be managed with drugs, by performing faux gestures and facial expressions, or by cognitive reclassifications of one's feelings. Sociologist Chris Lucerne states in her article titled “Emotions! Good or Bad”, that there are neither good nor bad emotions. However, you can judge emotions as such. According to Lucerne's theory emotion is believed to help humans express their feelings. Therefore, emotions are a part of human nature to help us communicate. In addition to Chris Lucerne’s theory, when humans experience a situation good or bad an emotion is triggered. As a result of emotion an action is followed. For example, here are a few emotions listed in Lucerne’s article in which people experience daily. The first is the emotion of happiness, which can ignite the sensation to dance. A second emotion is anger, in which the person begins to feel hot causing him or her to perspire. Finally is the emotion of sadness, which creates a sensation of feeling closed in. As a consequence of feeling closed in the person may react irrationally to make them comfortable. Chris Lucerne also states in her article "that no matter what, you cannot control your reactions to emotion." In conclusion to Lucerne's theory, reaction is random in expressing your feelings. David Straker states that "we should watch our own emotions", likewise in Arlie Hochschild's theory of emotions. Straker talks about how emotions are signals that tell you something about what is happening in the inner you. Sometimes bad emotions can be misleading because of the reaction often causing conflict. To conclude based on Straker's theory, you can use emotions for good or bad. An example Straker talked about was the use of emotion to motivate others. Thomas J. Scheff established that many cases of social conflict are based on a destructive and often escalating, but stoppable and reversible shame-rage cycle: when someone results or feels shamed by another, their social bond comes under stress. This can be cooperatively acknowledged, talked about and – most effectively when possible - laughed at so their social bond may be restored. Yet, when shame is not acknowledged, but instead negated and repressed, it becomes rage, and rage may drive to aggressive and shaming actions that feed-back negatively on this self-destructive situation. The social management of emotions might be the fundamental dynamics of social cooperation and conflict around resources, complexity, conflict, and moral life. It is a well-established sociological fact that expression and feeling of the emotion of anger, for example, is strongly discouraged (repressed) in girls and women in many cultures, while fear is discouraged in boys and men. Some cultures and sub-cultures encourage or discourage happiness, sadness, jealousy, excitedness, and many other emotions. The free expression of the emotion of disgust is considered socially unacceptable in many countries. Sociologist
Randall Collins Randall Collins (born July 29, 1941) is an American sociologist who has been influential in both his teaching and writing. He has taught in many notable universities around the world and his academic works have been translated into various langu ...
has stated that emotional energy is the main motivating force in social life, for love and hatred, investing, working or consuming, rendering cult or waging war. Emotional energy ranges from the highest heights of enthusiasm, self-confidence and initiative to the deepest depths of apathy, depression and retreat. Emotional energy comes from variously successful or failed chains of interaction rituals, that is, patterned social encounters –from conversation or sexual flirtation through
Christmas Christmas is an annual festival commemorating the birth of Jesus Christ, observed primarily on December 25 as a religious and cultural celebration among billions of people around the world. A feast central to the Christian liturgical year ...
family dinners or office work to mass demonstrations, organizations or revolutions. In the latter, the coupling of participants' behavior synchronizes their
nervous system In biology, the nervous system is the highly complex part of an animal that coordinates its actions and sensory information by transmitting signals to and from different parts of its body. The nervous system detects environmental changes ...
s to the point of generating a
collective effervescence Collective effervescence (CE) is a sociological concept coined by Émile Durkheim. According to Durkheim, a community or society may at times come together and simultaneously communicate the same thought and participate in the same action. Such an ...
, one observable in their mutual focus and emotional entraining (incorrect use of word, "entraining"), as well as in their loading of emotional and symbolic meaning to entities which subsequently become emblems of the ritual and of the membership group endorsing, preserving, promoting and defending them. Thus social life would be most importantly for generating and distributing emotional energy.
Affect Control Theory In control theory, affect control theory proposes that individuals maintain affective meanings through their actions and interpretations of events. The activity of social institutions occurs through maintenance of culturally based affective meaning ...
, originated by David R. Heise, proposes that social actions are designed by their agents to create impressions that befit sentiments reigning in a situation. Emotions are transient physical and subjective states depending on the current impression of the emoting person, and on the comparison of that impression with the sentiment attached to the person's identity. As such, emotions are visceral signals to self and observable signals to others about the individual's identity in the situation, and about the individual's understanding of events in the situation. Heise developed a
simulation A simulation is the imitation of the operation of a real-world process or system over time. Simulations require the use of Conceptual model, models; the model represents the key characteristics or behaviors of the selected system or proc ...
program for analyzing affect-control processes in social interaction, and for predicting moment-to-moment emotions of interactants. The program specifies emotions in terms of numerical profiles, emotion words, and cartoon-like drawings of interactants' facial expressions. A complete review of affect control theory is provided in Heise's 2007 book, ''Expressive Order''.


Empirical applications


Workplaces

Following Hochschild's lead, the sociology of emotions has been applied extensively to a variety of workplace interactions. Jennifer Pierce, a student of Hochschild's, has examined law firms, for instance, and Robin Leidner the emotion work in fast food outlets.


Social Movements

Inspired by
James M. Jasper James Macdonald Jasper (born 1957) is a writer and sociologist who has taught Ph.D. students at the Graduate Center of the City University of New York since 2007. He is best known for his research and theories about culture and politics, especi ...
's cultural work in the late 1990s, especially The Art of Moral Protest, a number of scholars of protest and social movements have begun to examine the emotions involved. They include Erika Summers Effler, a student of
Randall Collins Randall Collins (born July 29, 1941) is an American sociologist who has been influential in both his teaching and writing. He has taught in many notable universities around the world and his academic works have been translated into various langu ...
who examines how emotions inform a sense of time in Laughing Saints and Righteous Heroes; Lynn Owens, who documents the emotions of a declining social movement, Amsterdam's squatters, in Cracking under Pressure; and
Verta Taylor Verta Ann Taylor (born 1948) is a professor of sociology at the University of California, Santa Barbara, with focuses on gender, sexuality, social movements, and women's health. Education and career Taylor earned a degree in social work from I ...
, whose book, Rock-a-Bye Baby documents struggles over the feelings new mothers are supposed to feel. Deborah Gould traces a number of emotional processes throughout the rise and fall of ACT UP in a series of articles and a book, Moving Politics. A 1999 conference, organized by
James M. Jasper James Macdonald Jasper (born 1957) is a writer and sociologist who has taught Ph.D. students at the Graduate Center of the City University of New York since 2007. He is best known for his research and theories about culture and politics, especi ...
,
Jeff Goodwin Jeffrey Roger Goodwin (born January 28, 1958) is a professor of sociology at New York University. He holds a BA, MA (Sociology) and PhD (Sociology) from Harvard University. His research interests include social movements, revolutions, ...
, and Francesca Polletta, helped spur this new development in social movement theory and research. Scholars worldwide have taken up the challenge to study the emotions of social movements, including a cluster of French researchers such as Olivier Fillieule, Isabelle Sommier, and Christophe Traini.


As a measure of religiosity

According to the sociologist
Mervin Verbit Mervin Feldman Verbit (born November 24, 1936) is an American sociologist whose work focuses on sociology of religion, American Jews and the American Jewish community. He is currently the chair of the Sociology Department at Touro College. Acad ...
, emotion may be understood as one of the key components of religiosity. Furthermore, religious emotion may be broken down into four dimensions: * Content * Frequency * Intensity * Centrality The content of one's religious emotions may vary from situation to situation, as will the degree to which it may occupy the person (frequency), the intensity of the emotion, and the centrality of the emotional feeling (in that religious tradition, or person's life). In this sense, emotion is somewhat similar to Charles Glock's "experience" dimension of religiosity (Glock, 1972: 39).Glock, C. Y. (1972) ‘On the Study of Religious Commitment’ in J. E. Faulkner (ed.) Religion’s Influence in Contemporary Society, Readings in the Sociology of Religion, Ohio: Charles E. Merril: 38-56.


References


External links


Emotional Culture and Identity (CEMID)
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