Self-Monitoring, Analysis, and Reporting Technology
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Self-Monitoring, Analysis, and Reporting Technology (
backronym A backronym is an acronym formed from an already existing word by expanding its letters into the words of a phrase. Backronyms may be invented with either serious or humorous intent, or they may be a type of false etymology or folk etymology. The ...
S.M.A.R.T. or SMART) is a monitoring system included in
computer A computer is a machine that can be Computer programming, programmed to automatically Execution (computing), carry out sequences of arithmetic or logical operations (''computation''). Modern digital electronic computers can perform generic set ...
hard disk drive A hard disk drive (HDD), hard disk, hard drive, or fixed disk is an electro-mechanical data storage device that stores and retrieves digital data using magnetic storage with one or more rigid rapidly rotating hard disk drive platter, pla ...
s (HDDs) and
solid-state drive A solid-state drive (SSD) is a type of solid-state storage device that uses integrated circuits to store data persistently. It is sometimes called semiconductor storage device, solid-state device, or solid-state disk. SSDs rely on non- ...
s (SSDs). Its primary function is to detect and report various indicators of drive reliability, or how long a drive can function while anticipating imminent hardware failures. When S.M.A.R.T. data indicates a possible imminent drive failure,
software Software consists of computer programs that instruct the Execution (computing), execution of a computer. Software also includes design documents and specifications. The history of software is closely tied to the development of digital comput ...
running on the host system may notify the user so action can be taken to prevent
data loss Data loss is an error condition in information systems in which information is destroyed by failures (like failed spindle motors or head crashes on hard drives) or neglect (like mishandling, careless handling or storage under unsuitable conditions) ...
, and the failing drive can be replaced and no
data Data ( , ) are a collection of discrete or continuous values that convey information, describing the quantity, quality, fact, statistics, other basic units of meaning, or simply sequences of symbols that may be further interpreted for ...
is lost.


Background

Hard disk and other storage drives are subject to failures (see
hard disk drive failure A hard disk drive failure occurs when a hard disk drive malfunctions and the stored information cannot be accessed with a properly configured computer. A hard disk failure may occur in the course of normal operation, or due to an external factor ...
) which can be classified into two basic classes: * ''Predictable failures'' which result from slow processes such as mechanical wear and gradual degradation of storage surfaces. Monitoring can determine when such failures are becoming more likely. * ''Unpredictable failures'' which occur without warning due to anything from electronic components becoming defective to a sudden mechanical failure, including failures related to improper handling. Mechanical failures account for about 60% of all drive failures. While the eventual failure may be catastrophic, most mechanical failures result from gradual wear and there are usually certain indications that failure is imminent. These may include increased heat output, increased noise level, problems with reading and writing of data, or an increase in the number of damaged disk sectors. PCTechGuide's page on S.M.A.R.T. (2003) comments that the technology has gone through three phases:


Accuracy

A field study at
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covering over 100,000 consumer-grade drives from December 2005 to August 2006 found correlations between certain S.M.A.R.T. information and annualized failure rates: * In the 60 days following the first uncorrectable error on a drive ( S.M.A.R.T. attribute 0xC6 or 198) detected as a result of an offline scan, the drive was, on average, 39 times more likely to fail than a similar drive for which no such error occurred. * First errors in reallocations, offline reallocations ( S.M.A.R.T. attributes 0xC4 and 0x05 or 196 and 5) and probational counts ( S.M.A.R.T. attribute 0xC5 or 197) were also strongly correlated to higher probabilities of failure. * Conversely, little correlation was found for increased temperature and no correlation for usage level. However, the research showed that a large proportion (56%) of the failed drives failed without recording any count in the "four strong S.M.A.R.T. warnings" identified as scan errors, reallocation count, offline reallocation, and probational count. * Further, 36% of failed drives did so without recording any S.M.A.R.T. error at all, except the temperature, meaning that S.M.A.R.T. data alone was of limited usefulness in anticipating failures.


History and predecessors

An early hard disk monitoring technology was introduced by
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
in 1992 in its IBM 9337 Disk Arrays for
AS/400 The IBM AS/400 (Application System/400) is a family of midrange computers from IBM announced in June 1988 and released in August 1988. It was the successor to the System/36 and System/38 platforms, and ran the OS/400 operating system. Lower-cost ...
servers using IBM 0662 SCSI-2 disk drives. Later it was named Predictive Failure Analysis (PFA) technology. It was measuring several key device health parameters and evaluating them within the drive firmware. Communications between the physical unit and the monitoring software were limited to a binary result: namely, either "device is OK" or "drive is likely to fail soon". Later, another variant, which was named IntelliSafe, was created by computer manufacturer
Compaq Compaq Computer Corporation was an American information technology, information technology company founded in 1982 that developed, sold, and supported computers and related products and services. Compaq produced some of the first IBM PC compati ...
and disk drive manufacturers Seagate,
Quantum In physics, a quantum (: quanta) is the minimum amount of any physical entity (physical property) involved in an interaction. The fundamental notion that a property can be "quantized" is referred to as "the hypothesis of quantization". This me ...
, and
Conner Conner or Conners may refer to: People * Conner (surname) * Conner (given name) * Conners (surname) Places * La Conner, a town in the state of Washington, United States * Mount Conner, Northern Territory, Australia * Conner, Apayao, a municip ...
. The disk drives would measure the disk's "health parameters", and the values would be transferred to the
operating system An operating system (OS) is system software that manages computer hardware and software resources, and provides common daemon (computing), services for computer programs. Time-sharing operating systems scheduler (computing), schedule tasks for ...
and user-space monitoring software. Each disk drive vendor was free to decide which parameters were to be included for monitoring, and what their thresholds should be. The unification was at the protocol level with the host. Compaq submitted IntelliSafe to the Small Form Factor (SFF) committee for standardization in early 1995. It was supported by IBM, by Compaq's development partners Seagate, Quantum, and Conner, and by
Western Digital Western Digital Corporation is an American data storage company headquartered in San Jose, California. Established in 1970, the company is one of the world's largest manufacturers of hard disk drives (HDDs). History 1970s Western Digital ...
, which did not have a failure prediction system at the time. The Committee chose IntelliSafe's approach, as it provided more flexibility. Compaq placed IntelliSafe into the public domain on 12 May 1995. The resulting jointly developed standard was named S.M.A.R.T.. That SFF standard described a communication protocol for an ATA host to use and control monitoring and analysis in a hard disk drive, but did not specify any particular metrics or analysis methods. Later, "S.M.A.R.T." came to be understood (though without any formal specification) to refer to a variety of specific metrics and methods and to apply to protocols unrelated to ATA for communicating the same kinds of things.


Provided information

The technical documentation for S.M.A.R.T. is in the
AT Attachment Parallel ATA (PATA), originally , also known as Integrated Drive Electronics (IDE), is a standard interface designed for IBM PC-compatible computers. It was first developed by Western Digital and Compaq in 1986 for compatible hard drives and C ...
(ATA) standard. First introduced in 1994, the ATA standard has gone through multiple revisions. Some parts of the original S.M.A.R.T. specification by the Small Form Factor (SFF) Committee were added to ATA-3, published in 1997. In 1998 ATA-4 dropped the requirement for drives to maintain an internal attribute table and instead required only for an "OK" or "NOT OK" value to be returned. Albeit, manufacturers have kept the capability to retrieve the attributes' value. The most recent ATA standard, ATA-8, was published in 2004. It has undergone regular revisions, the latest being in 2011. Standardization of similar features on
SCSI Small Computer System Interface (SCSI, ) is a set of standards for physically connecting and transferring data between computers and peripheral devices, best known for its use with storage devices such as hard disk drives. SCSI was introduced ...
is more scarce and is not named as such on standards, although vendors and consumers alike do refer to these similar features as S.M.A.R.T. too. The most basic information that S.M.A.R.T. provides is the S.M.A.R.T. status. It provides only two values: "threshold not exceeded" and "threshold exceeded". Often, these are represented as "drive OK" or "drive fail" respectively. A "threshold exceeded" value is intended to indicate that there is a relatively high probability that the drive will not be able to honor its specification in the future: that is, the drive is "about to fail". The predicted failure may be catastrophic or may be something as subtle as the inability to write to certain sectors, or perhaps slower performance than the manufacturer's declared minimum. The S.M.A.R.T. status does not necessarily indicate the drive's past or present reliability. If a drive has already failed catastrophically, the S.M.A.R.T. status may be inaccessible. Alternatively, if a drive has experienced problems in the past, but the sensors no longer detect such problems, the S.M.A.R.T. status may, depending on the manufacturer's programming, suggest that the drive is now healthy. The inability to ''read'' some sectors is not always an indication that a drive is about to fail. One way that unreadable sectors may be created, even when the drive is functioning within specification, is through a sudden
power failure A power outage, also called a blackout, a power failure, a power blackout, a power loss, a power cut, or a power out is the complete loss of the electrical power network supply to an end user. There are many causes of power failures in an el ...
while the drive is writing. Also, even if the physical disk is damaged at one location, such that a certain sector is unreadable, the disk may be able to use spare space to replace the bad area, so that the sector can be overwritten. More detail on the health of the drive may be obtained by examining the S.M.A.R.T. Attributes. S.M.A.R.T. Attributes were included in some drafts of the ATA standard, but were removed before the standard became final. The meaning and interpretation of the attributes varies between manufacturers, and are sometimes considered a trade secret for one manufacturer or another. Attributes are further discussed below. Drives with S.M.A.R.T. may optionally maintain a number of 'logs'. The ''error log'' records information about the most recent errors that the drive has reported back to the host computer. Examining this log may help one to determine whether computer problems are disk-related or caused by something else (error log timestamps may "wrap" after 232 ms=49.71 days) A drive that implements S.M.A.R.T. may optionally implement a number of self-test or maintenance routines, and the results of the tests are kept in the ''self-test log''. The self-test routines may be used to detect any unreadable sectors on the disk, so that they may be restored from back-up sources (for example, from other disks in a
RAID RAID (; redundant array of inexpensive disks or redundant array of independent disks) is a data storage virtualization technology that combines multiple physical Computer data storage, data storage components into one or more logical units for th ...
). This helps to reduce the risk of incurring permanent loss of data.


Standards and implementation


Lack of common interpretation

Many
motherboard A motherboard, also called a mainboard, a system board, a logic board, and informally a mobo (see #Nomenclature, "Nomenclature" section), is the main printed circuit board (PCB) in general-purpose computers and other expandable systems. It ho ...
s display a warning message upon boot when a disk drive is approaching failure. Although an industry standard exists among most major hard drive manufacturers, issues remain due to attributes intentionally left undocumented to the public in order to differentiate models between manufacturers. Note: this source usefully lists a set of attributes in use. However, its description of "worst value" deviates from SFF-8035, which is closer to reality. From a legal perspective, the term "S.M.A.R.T." refers only to a signaling method between internal disk drive electromechanical sensors and the host computer. Because of this the specifications of S.M.A.R.T. are entirely vendor specific and, while many of these attributes have been standardized between drive vendors, others remain vendor-specific. S.M.A.R.T. implementations still differ and in some cases may lack "common" or expected features such as a temperature sensor or only include a few select attributes while still allowing the manufacturer to advertise the product as "S.M.A.R.T. compatible."


Visibility to host systems

Depending on the type of interface being used, some S.M.A.R.T.-enabled motherboards and related software may not communicate with certain S.M.A.R.T.-capable drives. For example, few external drives connected via
USB Universal Serial Bus (USB) is an industry standard, developed by USB Implementers Forum (USB-IF), for digital data transmission and power delivery between many types of electronics. It specifies the architecture, in particular the physical ...
and
FireWire IEEE 1394 is an interface standard for a serial bus for high-speed communications and isochronous real-time data transfer. It was developed in the late 1980s and early 1990s by Apple in cooperation with a number of companies, primarily Sony a ...
correctly send S.M.A.R.T. data over those interfaces. With so many ways to connect a hard drive (
SCSI Small Computer System Interface (SCSI, ) is a set of standards for physically connecting and transferring data between computers and peripheral devices, best known for its use with storage devices such as hard disk drives. SCSI was introduced ...
,
Fibre Channel Fibre Channel (FC) is a high-speed data transfer protocol providing in-order, lossless delivery of raw block data. Fibre Channel is primarily used to connect computer data storage to Server (computing), servers in storage area networks (SAN) in ...
, ATA,
SATA SATA (Serial AT Attachment) is a computer bus interface that connects host bus adapters to mass storage devices such as hard disk drives, optical drives, and solid-state drives. Serial ATA succeeded the earlier Parallel ATA (PATA) standard ...
, SAS, SSA,
NVMe NVM Express (NVMe) or Non-Volatile Memory Host Controller Interface Specification (NVMHCIS) is an open, logical-device interface specification for accessing a computer's non-volatile storage media usually attached via the PCI Express bus. The in ...
and so on), it is difficult to predict whether S.M.A.R.T. reports will function correctly in a given system. Even with a hard drive and interface that implements the specification, the computer's operating system may not see the S.M.A.R.T. information because the drive and interface are encapsulated in a lower layer. For example, they may be part of a RAID subsystem in which the RAID controller sees the S.M.A.R.T.-capable drive, but the host computer sees only a logical volume generated by the RAID controller. On the
Windows Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sec ...
platform, many programs designed to monitor and report S.M.A.R.T. information will function only under an administrator account.
BIOS In computing, BIOS (, ; Basic Input/Output System, also known as the System BIOS, ROM BIOS, BIOS ROM or PC BIOS) is a type of firmware used to provide runtime services for operating systems and programs and to perform hardware initialization d ...
and
Windows Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sec ...
(
Windows Vista Windows Vista is a major release of the Windows NT operating system developed by Microsoft. It was the direct successor to Windows XP, released five years earlier, which was then the longest time span between successive releases of Microsoft W ...
and later) may detect S.M.A.R.T. status of hard disk drives and solid state drives, and give a prompt if the S.M.A.R.T. status is bad.


In ATA


ATA S.M.A.R.T. attributes

Each drive manufacturer defines a set of attributes, and sets threshold values beyond which attributes should not pass under normal operation. Each attribute has: * 1 byte for the ID (1 through 254). * 1 byte for status flags. * 1 byte of ''threshold value'', which ranges from 0 to 254. * 1 byte of ''normalized value'' aka ''current value'', which ranges from 0 to 254 (higher is ''usually'' better, but vendors are allowed to vary; the ''threshold'' entry stored elsewhere describes which direction is better). The initial normalized value of attributes is 100 but can vary between manufacturer. * 8 bytes "vendor-specific". In practice, however, the full "vendor-specific" field is not used as-is. Instead, one of the following occurs: * In the 7-byte setup, the first byte of "vendor-specific" is used to store a "worst" normalized value, leaving 7 bytes for vendor data. * In the 6-byte setup, the first byte of "vendor-specific" is used to store a "worst" normalized value and the last byte "reserved", leaving 6 bytes. * In the 8-byte setup, the ''normalized'' byte is added to the field while the last byte is reserved. In any case, the vendor field, also commonly called a "raw value", may be displayed as a decimal or hexadecimal number; its meaning is entirely up to the drive manufacturer (but often corresponds to counts or a physical unit, such as degrees
Celsius The degree Celsius is the unit of temperature on the Celsius temperature scale "Celsius temperature scale, also called centigrade temperature scale, scale based on 0 ° for the melting point of water and 100 ° for the boiling point ...
or seconds). If one or more attribute have the "prefailure" flag, and the "current value" of such prefailure attribute is smaller than or equal to its "threshold value" (unless the "threshold value" is 0), that will be reported as a "drive failure". In addition, a utility software can send SMART RETURN STATUS command to the ATA drive, it may report three status: "drive OK", "drive warning" or "drive failure". Manufacturers that have implemented at least one S.M.A.R.T. attribute in various products include
Samsung Samsung Group (; stylised as SΛMSUNG) is a South Korean Multinational corporation, multinational manufacturing Conglomerate (company), conglomerate headquartered in the Samsung Town office complex in Seoul. The group consists of numerous a ...
, Seagate,
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
(
Hitachi () is a Japanese Multinational corporation, multinational Conglomerate (company), conglomerate founded in 1910 and headquartered in Chiyoda, Tokyo. The company is active in various industries, including digital systems, power and renewable ener ...
), Fujitsu,
Maxtor Maxtor Corporation was an American computer hard disk drive manufacturer. Founded in 1982, it was the third largest hard disk drive manufacturer in the world before being purchased by Seagate Technology, Seagate in 2006. It was revived as a bra ...
,
Toshiba is a Japanese multinational electronics company headquartered in Minato, Tokyo. Its diversified products and services include power, industrial and social infrastructure systems, elevators and escalators, electronic components, semiconductors ...
,
Intel Intel Corporation is an American multinational corporation and technology company headquartered in Santa Clara, California, and Delaware General Corporation Law, incorporated in Delaware. Intel designs, manufactures, and sells computer compo ...
, sTec, Inc.,
Western Digital Western Digital Corporation is an American data storage company headquartered in San Jose, California. Established in 1970, the company is one of the world's largest manufacturers of hard disk drives (HDDs). History 1970s Western Digital ...
and ExcelStor Technology.


Known ATA S.M.A.R.T. attributes

The following chart lists some S.M.A.R.T. attributes and the typical meaning of their raw values. Normalized values are usually mapped so that higher values are better (exceptions include drive temperature, number of head load/unload cycles), but higher ''raw'' attribute values may be better or worse depending on the attribute and manufacturer. For example, the "Reallocated Sectors Count" attribute's normalized value ''decreases'' as the count of reallocated sectors ''increases''. In this case, the attribute's ''raw'' value will often indicate the actual count of sectors that were reallocated, although vendors are in no way required to adhere to this convention. As manufacturers do not necessarily agree on precise attribute definitions and measurement units, the following list of attributes is a general guide only. Drives do not support all attribute codes (sometimes abbreviated as "ID", for "identifier", in tables). Some codes are specific to particular drive types (magnetic platter,
flash Flash, flashes, or FLASH may refer to: Arts, entertainment, and media Fictional aliases * The Flash, several DC Comics superheroes with super speed: ** Flash (Jay Garrick) ** Barry Allen ** Wally West, the first Kid Flash and third adult Flash ...
,
SSD A solid-state drive (SSD) is a type of solid-state storage device that uses Integrated circuit, integrated circuits to store data persistence (computer science), persistently. It is sometimes called semiconductor storage device, solid-stat ...
). Drives may use different codes for the same parameter, e.g., see codes 193 and 225.


Logs


SMART Command Transport


Threshold Exceeds Condition

Threshold Exceeds Condition (TEC) is an estimated date when a critical drive statistic attribute will reach its threshold value. When Drive Health software reports a "Nearest T.E.C.", it should be regarded as a "Failure date". Sometimes, no date is given and the drive can be expected to work without errors. To predict the date, the drive tracks the rate at which the attribute changes. Note that TEC dates are only estimates; hard drives can and do fail much sooner or much later than the TEC date.


In NVMe

NVMe NVM Express (NVMe) or Non-Volatile Memory Host Controller Interface Specification (NVMHCIS) is an open, logical-device interface specification for accessing a computer's non-volatile storage media usually attached via the PCI Express bus. The in ...
specification has defined unified S.M.A.R.T. attributes for different drive manufacturers. The data is present in a log page of 512 bytes long.


Known NVMe S.M.A.R.T. attributes


In SCSI

The SCSI standard does not mention the term "S.M.A.R.T." except in one place, but the equivalent logging/failure-prediction functionality is available in standard log pages prescribed by SPC-4. There is also space for vendor-specific log pages. Log pages are variable-length. SCSI has a specialized set of S.M.A.R.T. features for
tape drive A tape drive is a data storage device that reads and writes data on a magnetic tape. Magnetic-tape data storage is typically used for offline, archival data storage. Tape media generally has a favorable unit cost and long archival stability. ...
s known as TapeAlert defined in SMC-2.
SCSI Small Computer System Interface (SCSI, ) is a set of standards for physically connecting and transferring data between computers and peripheral devices, best known for its use with storage devices such as hard disk drives. SCSI was introduced ...
offers self-testing, similar to ATA. Information related to the reallocation of
bad sector Bad Sector is an ambient/noise project formed in 1992 in Tuscany, Italy by Massimo Magrini. While working at the Computer Art Lab of ISTI in Pisa (one of the CNR institutes), he developed original gesture interfaces that he uses in live pe ...
s is provided not via a log page, but via the READ DEFECT DATA command. In addition to a grand total, this command provides information about which specific sectors were allocated and why.


Self-tests

S.M.A.R.T. drives may offer a number of self-tests: ;Short : Checks the electrical and mechanical performance as well as the read performance of the disk. Electrical tests might include a test of buffer
RAM Ram, ram, or RAM most commonly refers to: * A male sheep * Random-access memory, computer memory * Ram Trucks, US, since 2009 ** List of vehicles named Dodge Ram, trucks and vans ** Ram Pickup, produced by Ram Trucks Ram, ram, or RAM may also ref ...
, a read/write circuitry test, or a test of the read/write head elements. Mechanical test includes seeking and servo on data tracks. Scans small parts of the drive's surface (area is vendor-specific and there is a time limit on the test). Checks the list of pending sectors that may have read errors, and it usually takes under two minutes. ;Long/extended : A longer and more thorough version of the short self-test, scanning the entire disk surface with no time limit. This test usually takes several hours, depending on the read/write speed of the drive and its size. It is possible for the long test to pass even if the short test fails. ;Conveyance : Intended as a quick test to identify damage incurred during transporting of the device from the drive manufacturer to the computer manufacturer. Only available on ATA drives, and it usually takes several minutes. ;Selective : Some ATA drives allow selective self-tests of just a part of the surface. There is a dedicated log for selective test results, separate from the main self-test log. ; Background scan :
SCSI Small Computer System Interface (SCSI, ) is a set of standards for physically connecting and transferring data between computers and peripheral devices, best known for its use with storage devices such as hard disk drives. SCSI was introduced ...
drives have the ability to schedule periodic full-surface self-tests known as a background media scan (BMS). The program may be used to adjust whether to run the scans () and various parameters for the scan (e.g. period, idle time before run). The drive remains operable during the test. There is a dedicated log for background scan results, separate from the self-test log. ; Offline data collection : ATA drives may support a periodic short operation called "offline data collection". Although this feature is marked "obsolete", many modern hard drives retain this feature. The drive remains operable during collection and any result is reflected only in SMART attributes (some attributes only update when "offline"). Drives remain operable during self-test, unless a "captive" option (ATA only) is requested. The self-test logs for SCSI and ATA drives are slightly different. The ATA drive's self-test log can contain up to 21 read-only entries. When the log is filled, old entries are removed.
Smartmontools mailing lists


See also

*
Comparison of S.M.A.R.T. tools This is an incomplete list of software that reads S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) data from hard drives. Notes References

{{DEFAULTSORT:Comparison Of S.M.A.R.T. Tools Software comparisons, S.M.A.R.T ...
*
Data scrubbing Data scrubbing is an error correction technique that uses a background task to periodically inspect main memory or storage for errors, then corrects detected errors using redundant data in the form of different checksums or copies of data. Data ...
*
Disk utility A disk utility is a utility software, utility program that allows a user to perform various functions on a computer disk, such as disk partitioning and logical volume management, as well as multiple smaller tasks such as changing drive letters an ...
*
List of disk partitioning software This is a list of utilities for performing disk partitioning Disk partitioning or disk slicing is the creation of one or more regions on secondary storage, so that each region can be managed separately. These regions are called partitions. It i ...
* * Predictive failure analysis *
System monitor A system monitor is a hardware or software component used to monitor system resources and performance in a computer system. Among the management issues regarding use of system monitoring tools are resource usage and privacy. Monitoring can tra ...


References


Further reading

* . * * * * *


External links

;Projects * * by
cornwell

GSmartControl
A GUI for smartctl (part of smartmontools) by Alexander Shaduri
GitHub: linuxhw/SMART
A project to estimate reliability of desktop-class HDD/SSD drives by the analysis of SMART data collected by Linux users at https://linux-hardware.org. ;Articles
Hard Drive SMART Stats (2014)
A large-scale field report from
BackBlaze Backblaze, Inc. is an American cloud storage and Backup, data backup company based in San Mateo, California. It was founded in 2007 by Gleb Budman and others. Its two main products are their B2 Cloud Storage and Computer Backup services, targete ...

KB251: Understanding S.M.A.R.T. and S.M.A.R.T. failure and errors (archived 2019)
from
Western Digital Western Digital Corporation is an American data storage company headquartered in San Jose, California. Established in 1970, the company is one of the world's largest manufacturers of hard disk drives (HDDs). History 1970s Western Digital ...
, published in 2002, last updated in 2017.
How does S.M.A.R.T. function of hard disks Work?
from HDSentinel.com

A short "Tip" written by Brian K. Lewis, Ph.D., Member of the Sarasota Personal Computer Users Group, Inc. ;Specifications
Seagate SMART Attribute Specification
from Seagate Technology, 2011
Normal SATA SMART Attribute Behavior
from Seagate {{-- A document that reviews the current behavior of SATA SMART attributes for Seagate drives and will identify normal changes that occur in the SMART Normalized value with drive usage. Computer storage technologies AT Attachment SCSI