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''Scroogled'' (a portmanteau of "screwed" and "Google") was a
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washi ...
attack
advertising campaign An advertising campaign is a series of advertisement messages that share a single idea and theme which make up an integrated marketing communication (IMC). An IMC is a platform in which a group of people can group their ideas, beliefs, and conc ...
that ran between November 2012 and 2014. Created by
Mark Penn Mark J. Penn (born January 15, 1954) is an American businessman, pollster, political strategist, and author. Penn is chairman and chief executive officer of Stagwell, a marketing group created upon the merger of Stagwell Marketing Group—a priva ...
, the campaign sought primarily to attack a competing company,
Google Google LLC () is an American Multinational corporation, multinational technology company focusing on Search Engine, search engine technology, online advertising, cloud computing, software, computer software, quantum computing, e-commerce, ar ...
, by pointing out disadvantages and
criticism Criticism is the construction of a judgement about the negative qualities of someone or something. Criticism can range from impromptu comments to a written detailed response. , ''"the act of giving your opinion or judgment about the good or bad q ...
of their products and services in comparison to those run by Microsoft (particularly,
Bing Bing most often refers to: * Bing Crosby (1903–1977), American singer * Microsoft Bing, a web search engine Bing may also refer to: Food and drink * Bing (bread), a Chinese flatbread * Bing (soft drink), a UK brand * Bing cherry, a varie ...
and
Outlook.com Outlook.com is a webmail service that is part of the Microsoft 365 product family. It offers mail, calendaring, contacts, and tasks services. Founded in 1996 by Sabeer Bhatia and Jack Smith as Hotmail, it was acquired by Microsoft in 1997 ...
). The original campaign focused on Google Shopping's change to a
pay per click Pay-per-click (PPC) is an internet advertising model used to drive traffic to websites, in which an advertiser pays a publisher (typically a search engine, website owner, or a network of websites) when the ad is clicked. Pay-per-click is usually ...
model, with later campaigns focusing upon Google's use of user data for
targeted advertising Targeted advertising is a form of advertising, including online advertising, that is directed towards an audience with certain traits, based on the product or person the advertiser is promoting. These traits can either be demographic with a focu ...
, and the capabilities of the
ChromeOS ChromeOS, sometimes stylized as chromeOS and formerly styled as Chrome OS, is a Linux-based operating system designed by Google. It is derived from the open-source ChromiumOS and uses the Google Chrome web browser as its principal user interfa ...
platform in comparison to
Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for se ...
.


History

Although Microsoft had attacked Google in its advertising before, the Scroogled campaign began in November 2012, attacking the Google Shopping service for its shift to a
pay per click Pay-per-click (PPC) is an internet advertising model used to drive traffic to websites, in which an advertiser pays a publisher (typically a search engine, website owner, or a network of websites) when the ad is clicked. Pay-per-click is usually ...
(PPC) model in which retailers are required to pay Google to have products listed, and are ranked in search results by their payments and relevance. The site suggested that users use Microsoft's competing
Bing Shopping Bing Shopping (formerly MSN Shopping, Windows Live Shopping, Live Search Products and Windows Live Product Search) is a products search and discovery service that helps save time by bringing products from multiple sellers together on a single websi ...
service instead, which had previously vowed not to shift to a PPC model. The next campaign in February 2013 incorporated elements of
advocacy Advocacy is an activity by an individual or group that aims to influence decisions within political, economic, and social institutions. Advocacy includes activities and publications to influence public policy, laws and budgets by using fac ...
, attacking
Gmail Gmail is a free email service provided by Google. As of 2019, it had 1.5 billion active users worldwide. A user typically accesses Gmail in a web browser or the official mobile app. Google also supports the use of email clients via the POP and ...
for using the contents of messages to generate
targeted advertising Targeted advertising is a form of advertising, including online advertising, that is directed towards an audience with certain traits, based on the product or person the advertiser is promoting. These traits can either be demographic with a focu ...
, and recommending
Outlook.com Outlook.com is a webmail service that is part of the Microsoft 365 product family. It offers mail, calendaring, contacts, and tasks services. Founded in 1996 by Sabeer Bhatia and Jack Smith as Hotmail, it was acquired by Microsoft in 1997 ...
instead. The site also featured a survey of 1,000 users against the service's advertising practices, and a
petition A petition is a request to do something, most commonly addressed to a government official or public entity. Petitions to a deity are a form of prayer called supplication. In the colloquial sense, a petition is a document addressed to some offi ...
calling upon Google to stop engaging in the practice. In April 2013, Microsoft attacked Android, citing a recent allegation that
Google Play Store Google Play, also known as the Google Play Store and formerly the Android Market, is a digital distribution service operated and developed by Google. It serves as the official app store for certified devices running on the Android operating syst ...
had been, without disclosure, leaking basic personal information about users (including names, email addresses, and phone numbers) to application developers. In August 2013, alongside the launch of its Bing for Schools initiative, Microsoft argued that Google's use of advertising on search results pages in an educational environment could "distract tudentsfrom their studies", unlike the ad-free version of Bing that can be enabled through the Bing for Schools program. In November 2013, Microsoft began to offer Scroogled merchandise through
Microsoft Store Microsoft Store (formerly known as Windows Store) is a digital distribution platform operated by Microsoft. It started as an app store for Windows 8 and Windows Server 2012 as the primary means of distributing Universal Windows Platform app ...
, such as shirts and mugs featuring designs attacking Google's privacy practices. That same month, Microsoft also released a Scroogled ad starring Rick Harrison in parody of his television series ''
Pawn Stars ''Pawn Stars'' is an American reality television series shown on History and produced by Leftfield Pictures. The series is filmed in Las Vegas, Nevada, where it chronicles the daily activities at the World Famous Gold & Silver Pawn Shop, a 24 ...
'', which saw Harrison rejecting a
Chromebook A Chromebook (sometimes stylized in lowercase as chromebook) is a laptop or tablet running the Linux-based ChromeOS as its operating system. Initially designed to heavily rely on web applications for tasks using the Google Chrome browser, Chrome ...
at his
pawn shop A pawnbroker is an individual or business (pawnshop or pawn shop) that offers secured loans to people, with items of personal property used as collateral. The items having been ''pawned'' to the broker are themselves called ''pledges'' o ...
due to its reliance on web-based software, as opposed to a "traditional" computer with
Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for se ...
and
Office An office is a space where an organization's employees perform administrative work in order to support and realize objects and goals of the organization. The word "office" may also denote a position within an organization with specific ...
. In March 2021, Google began complaining about Microsoft's "Scroogled playbook" in an official Google blog post.


Legacy

After terminating the Scroogled campaign, Microsoft redirected its website "scroogled.com" to "whymicrosoft.com", a website that argues that Microsoft's products are better than those of other companies. The website later was updated to redirect t
microsoft.com/together
and later t
microsoft.com/resilience
The website now redirects to https://www.microsoft.com/en-gb/flexibility/.


References


External links

*
Last crawled version
o
Wayback Machine

YouTube Channel
{{Microsoft Microsoft advertising campaigns