Piggly Wiggly
   HOME

TheInfoList



OR:

Piggly Wiggly is an American
supermarket A supermarket is a self-service shop offering a wide variety of food, beverages and household products, organized into sections. This kind of store is larger and has a wider selection than earlier grocery stores, but is smaller and more limit ...
chain operating in the American
Southern Southern may refer to: Businesses * China Southern Airlines, airline based in Guangzhou, China * Southern Airways, defunct US airline * Southern Air, air cargo transportation company based in Norwalk, Connecticut, US * Southern Airways Express, M ...
and
Midwestern The Midwestern United States, also referred to as the Midwest or the American Midwest, is one of four census regions of the United States Census Bureau (also known as "Region 2"). It occupies the northern central part of the United States. ...
regions run by Piggly Wiggly, LLC, an affiliate of
C&S Wholesale Grocers C&S Wholesale Grocers is a national wholesale grocery supply company in the United States, based in Keene, New Hampshire. In 2021 it was the eighth-largest privately held company in the United States, as listed by Forbes. C&S owns the Piggly W ...
. Its first outlet opened in 1916 in
Memphis, Tennessee Memphis is a city in the U.S. state of Tennessee. It is the seat of Shelby County in the southwest part of the state; it is situated along the Mississippi River. With a population of 633,104 at the 2020 U.S. census, Memphis is the second-mo ...
, and is notable for having been the first true
self-service Self-service is the practice of serving oneself, usually when making purchases. Aside from Automated Teller Machines, which are not limited to banks, and customer-operated supermarket check-out, labor-saving of which has been described as self- ...
grocery store A grocery store ( AE), grocery shop ( BE) or simply grocery is a store that primarily retails a general range of food products, which may be fresh or packaged. In everyday U.S. usage, however, "grocery store" is a synonym for supermarket, a ...
, and the originator of various familiar supermarket features such as checkout stands, individual item price marking and
shopping cart A shopping cart (American English), trolley (British English, Australian English), or buggy (Southern American English, Appalachian English), also known by a variety of other names, is a wheeled cart supplied by a shop or store, especi ...
s. The current company headquarters is in Keene,
New Hampshire New Hampshire is a U.S. state, state in the New England region of the northeastern United States. It is bordered by Massachusetts to the south, Vermont to the west, Maine and the Gulf of Maine to the east, and the Canadian province of Quebec t ...
. A total of 499 independently owned Piggly Wiggly stores currently operate across 18 states, primarily in smaller cities and towns.


History

Piggly Wiggly was the first self-service grocery store. It was founded on September 6, 1916 (although it did not open until five days later due to delays in construction), at 79 Jefferson Avenue in
Memphis, Tennessee Memphis is a city in the U.S. state of Tennessee. It is the seat of Shelby County in the southwest part of the state; it is situated along the Mississippi River. With a population of 633,104 at the 2020 U.S. census, Memphis is the second-mo ...
, by Clarence Saunders.Piggly Wiggly: About Us
/ref> A replica of the original store has been constructed in the Memphis Pink Palace Museum and Planetarium, a mansion that Saunders built as his private residence, which was later sold to the city. At the time of its founding, grocery stores did not allow customers to gather their goods. Instead, a customer would give a list of items to a clerk, who would then collect them throughout the store. This created greater costs and higher prices. Piggly Wiggly introduced the innovation of allowing customers to go through the store, gathering their goods, thus cutting costs and lowering prices. Losses due to easier shoplifting were more than offset by profits from increased impulse purchasing. Others were initially experimenting with this format, which came to be known as a "groceteria", reminding people of
cafeteria A cafeteria, sometimes called a canteen outside the U.S., is a type of food service location in which there is little or no waiting staff table service, whether a restaurant or within an institution such as a large office building or sch ...
s, another relatively new, self-service idea. Piggly Wiggly Corporation secured the self-service format and issued
franchises Franchise may refer to: Business and law * Franchising, a business method that involves licensing of trademarks and methods of doing business to franchisees * Franchise, a privilege to operate a type of business such as a cable television ...
to hundreds of grocery retailers to operate its stores. The concept of the "self-serving store" was patented by Saunders in 1917. Customers at Piggly Wiggly entered the store through a
turnstile A turnstile (also called a turnpike, gateline, baffle gate, automated gate, turn gate in some regions) is a form of gate which allows one person to pass at a time. A turnstile can be configured to enforce one-way human traffic. In addition, a ...
and walked through four aisles to view the 605 items sold in packages and organized into departments. The customers selected merchandise as they continued through the maze to the
cashier A retail cashier or simply a cashier is a person who handles the cash register at various locations such as the point of sale in a retail store. The most common use of the title is in the retail industry, but this job title is also used in the ...
. Instantly,
packaging Packaging is the science, art and technology of enclosing or protecting products for distribution, storage, sale, and use. Packaging also refers to the process of designing, evaluating, and producing packages. Packaging can be described as a c ...
and
brand recognition Brand awareness is the extent to which customers are able to recall or recognize a brand under different conditions. Brand awareness is one of two dimensions from brand knowledge, an associative network memory model. Brand awareness is a key consi ...
became important to companies and consumers alike. Piggly Wiggly was the first to: * provide checkout stands."
Modern Marvels ''Modern Marvels'' is an American worldwide television series that formerly aired on the History Channel and is currently shown on Story Television. The program focuses on how technologies affect and are used in modern society. It is History's ...
: The Supermarket". History Channel, first broadcast November 15, 2006.
* price mark every item in the store. * provide
shopping cart A shopping cart (American English), trolley (British English, Australian English), or buggy (Southern American English, Appalachian English), also known by a variety of other names, is a wheeled cart supplied by a shop or store, especi ...
s for customers, starting in 1937 in Oklahoma. The success of Piggly Wiggly was phenomenal, and other independent and chain grocery stores changed to self-service in the 1920s and 1930s. At its peak in 1932 (see Clarence Saunders), the company operated 2,660 stores and posted annual sales in excess of $180 million. In November 1922, Saunders attempted a squeeze on the substantial short interest in the stock, running the share price up from 40 to 120 and profiting by millions on paper. The Stock Exchange Governors responded by deciding that a
corner Corner may refer to: People *Corner (surname) * House of Cornaro, a noble Venetian family (''Corner'' in Venetian dialect) Places *Corner, Alabama, a community in the United States *Corner Inlet, Victoria, Australia *Corner River, a tributary of ...
had been established in Piggly Wiggly and removed the stock from the Board, eventually forcing Saunders to turn over his assets to the banks that had financed his leveraged position. Saunders reputedly lost $9 million in the attempted corner. Following these events, the company was divided into strategic units and sold to regional grocery chains, including
Kroger The Kroger Company, or simply Kroger, is an American retail company that operates (either directly or through its subsidiaries) supermarkets and multi-department stores throughout the United States. Founded by Bernard Kroger in 1883 in Cinci ...
,
Safeway Safeway is an American supermarket chain founded by Marion Barton Skaggs in April 1915 in American Falls, Idaho. The chain provides grocery items, food and general merchandise and features a variety of specialty departments, such as bakery, del ...
, National Tea, and
Colonial Colonial or The Colonial may refer to: * Colonial, of, relating to, or characteristic of a colony or colony (biology) Architecture * American colonial architecture * French Colonial * Spanish Colonial architecture Automobiles * Colonial (1920 au ...
. In 1935, all 179 Canadian Piggly Wiggly were also sold to Canada Safeway, which merged with
Sobeys Sobeys Inc. is the second largest supermarket chain in Canada, with over 1,500 stores operating across Canada under a variety of banners. Headquartered in Stellarton, Nova Scotia, it operates stores in all ten provinces and accumulated sales of ...
in 2013. After losing control of Piggly Wiggly, Saunders had no further association with the company. However, he remained interested in automated shopping, with which he experimented initially with the Keedoozle store until he died in 1953. According to John Brooks, Piggly Wiggly's "greatly changed corporate structure...flourished into the 1960s," and hundreds of stores "operated under a franchise agreement with the Piggly Wiggly Corporation, of
Jacksonville, Florida Jacksonville is a city located on the Atlantic coast of northeast Florida, the most populous city proper in the state and is the largest city by area in the contiguous United States as of 2020. It is the seat of Duval County, with which th ...
.


Name

According to the Piggly Wiggly web site, Saunders was "reluctant" to explain the origin of the company's name. There are two theories: One story says that, while riding a train, he looked out his window and saw several little pigs struggling to get under a fence, which prompted him to think of the rhyme. Someone once asked him why he had chosen such an unusual name for his organization, to which he replied, "So people will ask that very question."


Present company

Piggly Wiggly was acquired by the wholesale grocer Malone & Hyde in 1982. Malone & Hyde was acquired by Fleming Companies in 1988. Fleming filed for bankruptcy in 2003, and
C&S Wholesale Grocers C&S Wholesale Grocers is a national wholesale grocery supply company in the United States, based in Keene, New Hampshire. In 2021 it was the eighth-largest privately held company in the United States, as listed by Forbes. C&S owns the Piggly W ...
acquired most of the business, including Piggly Wiggly. C&S acquired regional warehouses Piggly Wiggly Carolina in 2013 and Piggly Wiggly Midwest in 2021. There are more than 600 independently owned and operated stores in 17 states. The company headquarters is located in Keene,
New Hampshire New Hampshire is a U.S. state, state in the New England region of the northeastern United States. It is bordered by Massachusetts to the south, Vermont to the west, Maine and the Gulf of Maine to the east, and the Canadian province of Quebec t ...
. Some of the stores in Alabama have formed Piggly Wiggly Alabama Distributing Company, a
retailers' cooperative A retailers' cooperative is a type of cooperative which employs economies of scale on behalf of its retailer members. Retailers' cooperatives use their purchasing power to acquire discounts from manufacturers and often share marketing expenses. A ...
to manage distribution while using the Piggly Wiggly name. Piggly Wiggly stores are found predominantly in medium to smaller cities and remain a fixture in many rural communities. In many of the larger cities and more
metropolitan area A metropolitan area or metro is a region that consists of a densely populated urban agglomeration and its surrounding territories sharing industries, commercial areas, transport network, infrastructures and housing. A metro area usually ...
s within the company's territory (especially in the faster-growing regions), competitive national grocery chains have built larger supermarkets with greater variety and selection than Piggly Wiggly, targeting a more upscale clientele. In response, Piggly Wiggly was among the first to develop a
loyalty card A loyalty program is a marketing strategy designed to encourage customers to continue to shop at or use the services of a business associated with the program. Today, such programs cover most types of commerce, each having varying features and ...
discount membership program similar to many other national merchants.


See also

*
Supermarkets in the United States This is a list of supermarket companies in the United States of America and the names of supermarkets which are owned or franchised by these companies. For supermarkets worldwide, see List of supermarkets. National chains * Ahold Delhaize – ...
*
Houchens Industries Houchens Industries is an American employee-owned company, in business since 1917 when it began as a small grocery operated by founder Ervin Houchens in rural Barren County, Kentucky. The company is headquartered in Bowling Green, Kentucky. The co ...


References


Further reading

* Mike Freeman
''Clarence Saunders and the Founding of Piggly Wiggly: The Rise & Fall of a Memphis Maverick''
(2011, ) on
Google Books Google Books (previously known as Google Book Search, Google Print, and by its code-name Project Ocean) is a service from Google Inc. that searches the full text of books and magazines that Google has scanned, converted to text using optical ...


External links


Official website

North Carolina and Virginia stores

North Carolina, West Virginia, Virginia, and Ohio stores

South Carolina stores

Louisiana stores

Illinois and Wisconsin stores


{{Authority control History of Memphis, Tennessee Companies based in Cheshire County, New Hampshire Supermarkets of the United States Economy of the Midwestern United States Economy of the Southeastern United States Retail companies established in 1916 Franchises Fictional pigs 1916 establishments in Tennessee