Peapod Online Grocer (US), LLC is an American

online grocer An online grocer is either a brick-and-mortar supermarket or grocery store that allows online ordering, or a standalone e-commerce service that includes grocery items. There is usually a delivery charge for this service. Brick-and-mortar superma ...

y delivery service. By February 2022, it changed its name to Peapod Digital Labs. The company is based in Chicago, IL and operated in several U.S. cities. It is owned by Netherlands-based

Ahold Delhaize Koninklijke Ahold Delhaize N.V. (in Dutch literally "Royal Ahold Delhaize"), commonly known as Ahold Delhaize, is a Dutch multinational retail and wholesaling company. Its name comes from a merger between Ahold (Dutch) and Delhaize Group (Belgi ...

, which operates

Stop & Shop The Stop & Shop Supermarket Company, known as Stop & Shop, is a regional chain of supermarkets located in the northeastern United States. From its beginnings in 1892 as a small grocery store, it has grown to include 406 stores chain-wide. Sto ...

Food Lion Food Lion is an American regional grocery store chain headquartered in Salisbury, North Carolina, that operates over 1100 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States (Delaware, Georgia, Kentucky, Maryland, North ...

Giant-Landover Giant Food of Maryland, LLC, also known as Giant, is an American supermarket chain with 169 stores and 159 full service pharmacies located in Delaware, Maryland, Virginia, and the District of Columbia.https://stores.giantfood.com/ , giantfoo ...

in the USA, and other supermarkets in the Netherlands, Belgium, Luxembourg, Czech Republic, Greece, Serbia and Romania. It used to deliver from its own Chicago-area and other warehouses in the Midwest until its Midwest operations ceased in early 2020. Peapod online grocery had operations in 24 U.S. urban markets, and was once the largest online grocery delivery company in the United States.

Overview

Peapod Online Grocer (US) was founded in 1989 by Andrew Parkinson and Thomas Parkinson. One early proposal for a name for the new company was IPOD, an acronym for Information and Product On Demand. The brothers, taking marketing considerations into account, decided on the friendlier sounding "Peapod" instead. Before 1996, Peapod Online Grocer (US) provided an online grocery shopping service in a partnership with Jewel supermarket in

Chicago, Illinois (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = Country , subdivision_name ...

and surrounding towns;

Kroger The Kroger Company, or simply Kroger, is an American retail company that operates (either directly or through its subsidiaries) supermarkets and multi-department stores throughout the United States. Founded by Bernard Kroger in 1883 in Cinci ...

in Columbus, Ohio;

Randall's Randalls operates 32 supermarkets in Texas under the ''Randalls'' and ''Flagship Randalls'' banners. The chain consists of 13 stores located around the Houston, Texas, Houston area and 15 stores located around the Austin, Texas, Austin area as of ...

in Houston, Texas, and

Safeway Safeway is an American supermarket chain founded by Marion Barton Skaggs in April 1915 in American Falls, Idaho. The chain provides grocery items, food and general merchandise and features a variety of specialty departments, such as bakery, d ...

San Francisco, California San Francisco (; Spanish for " Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the fourth most populous in California and 17th ...

in 1993. In 1996, the company launched its website and became one of the earliest internet start-ups; the company ranked 69th on the Inc. 500 list of fast-growing privately held U.S. companies. That year the company held an

IPO An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...

on NASDAQ. Between 1997 and 2000, Peapod expanded into

Boston Boston (), officially the City of Boston, is the state capital and most populous city of the Commonwealth of Massachusetts, as well as the cultural and financial center of the New England region of the United States. It is the 24th- mo ...

and

Watertown, Massachusetts Watertown is a city in Middlesex County, Massachusetts, and is part of Greater Boston. The population was 35,329 in the 2020 census. Its neighborhoods include Bemis, Coolidge Square, East Watertown, Watertown Square, and the West End. Waterto ...

, Long Island, New York, and Norwalk, Connecticut in partnership with

. In late 2000, they added Washington, D.C. and surrounding towns through Giant of Landover, and in 2011 they also started serving the

Philadelphia Philadelphia, often called Philly, is the List of municipalities in Pennsylvania#Municipalities, largest city in the Commonwealth (U.S. state), Commonwealth of Pennsylvania, the List of United States cities by population, sixth-largest city i ...

market with Giant of Carlisle and

Manhattan Manhattan (), known regionally as the City, is the most densely populated and geographically smallest of the five boroughs of New York City. The borough is also coextensive with New York County, one of the original counties of the U.S. state ...

with

. In October 2017, Peapod Online Grocer (US) announced it was moving its headquarters from suburban

Skokie, Illinois Skokie (; formerly Niles Center) is a village in Cook County, Illinois, United States, neighboring the City of Chicago's northern border. Its population, according to the 2020 census, was 67,824. Skokie lies approximately north of Chicago's do ...

to downtown

Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = Country , subdivision_name ...

. In 2019, Peapod held 9% of the online grocery delivery market in New York City, behind

FreshDirect FreshDirect is an American online grocery company and among the first enterprises to sell and deliver perishable foods to consumers without maintaining a retail operation. Established in New York City, the company serves the New York metropolita ...

(68%),

Instacart Instacart is an American company that operates a grocery delivery and pick-up service in the United States and Canada. The company offers its services via a website and mobile app. The service allows customers to order groceries from participatin ...

(13%), and

Amazon Fresh Amazon Fresh is a subsidiary of the American e-commerce company Amazon in Seattle, Washington. It is a grocery retailer with physical stores and delivery services in most major U.S. cities, as well as some international cities, such as Berlin, Ha ...

(9%). In February 2020, Peapod announced they would be ceasing operations in the Midwest (

Illinois Illinois ( ) is a state in the Midwestern United States. Its largest metropolitan areas include the Chicago metropolitan area, and the Metro East section, of Greater St. Louis. Other smaller metropolitan areas include, Peoria and Rockf ...

Indiana Indiana () is a U.S. state in the Midwestern United States. It is the 38th-largest by area and the 17th-most populous of the 50 States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th s ...

, and

Wisconsin Wisconsin () is a state in the upper Midwestern United States. Wisconsin is the 25th-largest state by total area and the 20th-most populous. It is bordered by Minnesota to the west, Iowa to the southwest, Illinois to the south, Lake M ...

) and focus exclusively on serving the East Coast. However, the headquarters for Peapod Digital Labs, which runs the e-commerce technology for Ahold Delhaize's U.S. grocery brands, remained in downtown Chicago. In June 2000, global grocery corporation

Royal Ahold Koninklijke Ahold N.V. was a Dutch multinational retail company based in Zaandam, Netherlands. It merged with Belgium-based Delhaize Group in 2016 to form Ahold Delhaize. History Growth in the Netherlands The company started in 1887, when Alb ...

bought 51% of Peapod's shares, and in August 2001, Royal Ahold bought out the entire company. As a result, Peapod cancelled its contracts with all grocery companies except for Royal Ahold's two main American chains, Stop & Shop and Giant Food (

and

Giant-Carlisle The Giant Company (formerly known as Giant Food Stores) is an American regional supermarket chain that operates stores in Pennsylvania, Maryland, Virginia, and West Virginia and provides online shopping and delivery to New Jersey through G ...

). This caused Peapod to abandon

Columbus Columbus is a Latinized version of the Italian surname "''Colombo''". It most commonly refers to: * Christopher Columbus (1451-1506), the Italian explorer * Columbus, Ohio, capital of the U.S. state of Ohio Columbus may also refer to: Places ...

Houston Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 i ...

, and

San Francisco San Francisco (; Spanish for " Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the fourth most populous in California and 17th ...

entirely.

Mobile app

In February 2012, Peapod introduced signs at some

SEPTA Regional Rail The SEPTA Regional Rail system is a commuter rail network owned by the Southeastern Pennsylvania Transportation Authority and serving the Philadelphia Metropolitan area. The system has 13 branches and more than 150 active stations in Philadelp ...

stations in

which enabled

smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whic ...

users to shop for groceries using Peapod's

mobile app A mobile application or app is a computer program or software application designed to run on a mobile device such as a phone, tablet, or watch. Mobile applications often stand in contrast to desktop applications which are designed to run on d ...

on their phone and scanning the

barcode A barcode or bar code is a method of representing data in a visual, machine-readable form. Initially, barcodes represented data by varying the widths, spacings and sizes of parallel lines. These barcodes, now commonly referred to as linear or o ...

s of items listed on the signs. The grocery delivery occurred later in the day.

Recognition and awards

In 2017, Peapod Online Grocer (US) was listed as "one of the oldest and most popular online grocery services in the marketplace." The

NPD Group The NPD Group, Inc. (NPD; formerly National Purchase Diary Panel Inc. and NPD Research Inc.) is an American market research company founded on September 28, 1966, and based in Port Washington, New York. In 2017, NPD ranked as the 8th largest mar ...

's Chief Food Industry Analyst, Harry Balzer, considers Peapod the top online grocery delivery service and believes that could be used as a model for delivery services, such as

Amazon Amazon most often refers to: * Amazons, a tribe of female warriors in Greek mythology * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon River, in South America * Amazon (company), an American multinational technolog ...

and

Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores from the United States, headquarter ...

, if they move into the business of online groceries.

References

External links

Official website
{{Online food ordering Ahold Delhaize Companies based in Chicago American companies established in 1989 Retail companies established in 1989 Transport companies established in 1989 Internet properties established in 1996 Online grocers American grocers Online retailers of the United States

Overview

Mobile app

Recognition and awards

See also

References

External links