Navitaire LLC is a subsidiary of

Amadeus IT Group Amadeus IT Group, S.A. () is a major Spanish IT provider for the global travel and tourism industry. Company profile The company is structured around two areas: its global distribution system and its Information Technology business. Amadeus pro ...

. Navitaire primarily offers systems for passenger reservations, travel commerce,

ancillary revenue Ancillary revenue is revenue that is derived from goods or services other than a company's primary product offering. Examples include concessions at sporting events, baggage handling or seat selection revenue received by airlines, restaurant revenue ...

and merchandising, as well as revenue accounting and revenue management to airlines and rail companies.

Overview

Navitaire is a subsidiary of Amadeus that provides technology services to the airline and rail industries. Its headquarters are in

Minneapolis Minneapolis () is the largest city in Minnesota, United States, and the county seat of Hennepin County. The city is abundant in water, with thirteen lakes, wetlands, the Mississippi River, creeks and waterfalls. Minneapolis has its origins ...

with offices in

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Manila Manila ( , ; fil, Maynila, ), officially the City of Manila ( fil, Lungsod ng Maynila, ), is the capital of the Philippines, and its second-most populous city. It is highly urbanized and, as of 2019, was the world's most densely populate ...

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, and Sydney. It has

data centers A data center (American English) or data centre (British English)See spelling differences. is a building, a dedicated space within a building, or a group of buildings used to house computer systems and associated components, such as telecommun ...

in Minneapolis, Salt Lake City, and Sydney. David Evans has held the role of global managing director since 2013. Navitaire has approximately 60 clients and 750 employees. it typically works with low-cost carriers (LCC) and hybrid airlines and is the leading passenger service system provider for the LCC market. As of 2014, the firm serves 43% of the top 100 LCCs, and 47% of the top 30 LCCs as measured by seats sold per week. Clients include airlines

Wizz Air Wizz Air, legally incorporated as Wizz Air Hungary Ltd. ( hu, Wizz Air Hungary Légiközlekedési Zrt.) is a Hungarian ultra-low-cost carrier with its head office in Budapest, Hungary. The airline serves many cities across Europe, as well as s ...

Jetstar Jetstar Airways Pty Ltd, operating as Jetstar, is an Australian low-cost airline (self-described as "value-based") headquartered in Melbourne. It is a wholly owned subsidiary of Qantas, created in response to the threat posed by airline Virgi ...

Spirit Airlines Spirit Airlines Inc. (stylized as spirit) is a major ultra-low-cost U.S. carrier headquartered in Miramar, Florida, in the Miami metropolitan area. Spirit operates scheduled flights throughout the United States, the Caribbean and Latin Americ ...

, Azul Brazilian Airlines, HK Express, and

Volaris Volaris, legally ''Concesionaria Vuela Compañía de Aviación S.A.P.I. de C.V.'', is a Mexican low-cost airline based in Santa Fe, Álvaro Obregón, Mexico City l-888-Ʒ9Ʒ-I394 with its hubs in Guadalajara, Mexico City, and Tijuana, and focu ...

. The company also works with railway company SNCF and its subsidiary iDTGV.

History

Navitaire was founded as PRA Solutions in 1993 by Accenture. It initially provided airline revenue accounting software and revenue protection software for airlines. The company then developed a direct-distribution platform to book airline reservations, "World Network," an alternative to the

global distribution system A global distribution system (GDS) is a computerised network system owned or operated by a company that enables transactions between travel industry service providers, mainly airlines, hotels, car rental companies, and travel agencies. The GDS ma ...

traditionally used by

travel agents A travel agency is a private retailer or public service that provides travel and tourism-related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of travelling packages for each destinati ...

to sell airline flights. In 2000, PRA Solutions purchased the Open Skies reservation system from Hewlett Packard, and in 2001, changed its name to Navitaire. In 2002, the firm implemented codeshare technology for Virgin Blue, and the company later introduced multi-city bookings at the request of

. Following Hewlett Packard's announcement in 2001 of its plans to discontinue support for the HP3000 hardware that the Open Skies system operated on, Navitaire developed a replacement reservation system called New Skies. The company began converting clients to the new system in 2005. Navitaire was acquired by Amadeus in 2015.

Products and services

Navitaire's

passenger service system A passenger service system (PSS) is a series of critical systems used by airlines. The PSS usually comprises an airline reservations system, an airline inventory system and a departure control system (DCS). Modules Generally the PSS is made u ...

is New Skies, which was introduced in 2005. It introduced features including a low fare finder and multi-city bookings. The system provides reservations via the Internet, call centers, and through global distribution systems (GDS) using a ticketless model as well as enabling e-ticketing. It also allows integration with other travel services such as travel insurance and car rental, as well as codeshare agreements with other airlines. As of 2010, the firm had 80 such codeshare connections to partner airlines, as well as nine GDS connections. Navitaire offers additional products and services including Travel Commerce, a platform to aid in

generation and a loyalty system. The company also offers real-time reporting, revenue accounting software and revenue management. It provides a reservations management system for railways called Navitaire Rail, which facilitates multi-channel distribution sales and station check-ins for rail carriers.

Awards

In October 2010, Navitaire was awarded for Best Sales and Distribution Innovation at the 4th Annual Budgies World Low Cost Airlines Awards. The company was awarded Innovation of the Year in the category of Ancillary Revenue & Merchandising at Airline Information's 2013 Mega Awards, after being named a runner-up in the Ancillary Revenue & Merchandising - Most Innovative Technology category at the Mega Awards event held in November 2012. In December 2013, Navitaire received a Tekne Award from Minnesota High Tech Association for its ticketless system and other services. In March 2019, Navitaire became the first passenger revenue accounting provider to be granted ONE Order (00) Capable certification form the International Air Transport Association (IATA).

References

{{reflist Accenture Companies based in Minneapolis Information technology companies of the United States Computer reservation systems