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National Rail (NR) is the trading name licensed for use by the Rail Delivery Group, an unincorporated association whose membership consists of the passenger
train operating companies A train operating company (TOC) is a business operating passenger trains on the railway system of Great Britain under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways Act 1993. T ...
(TOCs) of
England England is a country that is part of the United Kingdom. It shares land borders with Wales to its west and Scotland to its north. The Irish Sea lies northwest and the Celtic Sea to the southwest. It is separated from continental Europe ...
,
Scotland Scotland (, ) is a country that is part of the United Kingdom. Covering the northern third of the island of Great Britain, mainland Scotland has a border with England to the southeast and is otherwise surrounded by the Atlantic Ocean to ...
, and
Wales Wales ( cy, Cymru ) is a country that is part of the United Kingdom. It is bordered by England to the east, the Irish Sea to the north and west, the Celtic Sea to the south west and the Bristol Channel to the south. It had a population in ...
. The TOCs run the passenger services previously provided by the British Railways Board, from 1965 using the brand name
British Rail British Railways (BR), which from 1965 traded as British Rail, was a state-owned company that operated most of the overground rail transport in Great Britain from 1948 to 1997. It was formed from the nationalisation of the Big Four (British ra ...
.
Northern Ireland Northern Ireland ( ga, Tuaisceart Éireann ; sco, label=Ulster Scots dialect, Ulster-Scots, Norlin Airlann) is a part of the United Kingdom, situated in the north-east of the island of Ireland, that is #Descriptions, variously described as ...
, which is bordered by the
Republic of Ireland Ireland ( ga, Éire ), also known as the Republic of Ireland (), is a country in north-western Europe consisting of 26 of the 32 counties of the island of Ireland. The capital and largest city is Dublin, on the eastern side of the island. ...
, has a different system. National Rail services share a ticketing structure and inter-availability that generally do not extend to services which were not part of British Rail.


National Rail and Network Rail

''National'' Rail should not be confused with ''Network'' Rail. National Rail is a brand used to promote passenger railway services, and providing some harmonisation for passengers in ticketing, while Network Rail is the organisation which owns and manages most of the fixed assets of the railway network, including tracks, stations and signals. The two generally coincide where passenger services are run. Most major Network Rail lines also carry freight traffic and some lines are freight only. There are some scheduled passenger services on privately managed, non-Network Rail lines, for example Chiltern Railways which runs on both Network Rail track and tracks owned by
London Underground The London Underground (also known simply as the Underground or by its nickname the Tube) is a rapid transit system serving Greater London and some parts of the adjacent counties of Buckinghamshire, Essex and Hertfordshire in England. The ...
. The
London Underground The London Underground (also known simply as the Underground or by its nickname the Tube) is a rapid transit system serving Greater London and some parts of the adjacent counties of Buckinghamshire, Essex and Hertfordshire in England. The ...
, although uses its own tracks in the majority of its network, also runs on Network Rail tracks as well and shares tracks with National Rail services, both on its own tracks and on Network Rail tracks.


Train operating companies (TOCs)

Twenty-five privately owned train operating companies were each franchised for a defined term by government in 1996–97. They operated passenger trains in Great Britain. However, franchises have ceased to exist and are being replaced by operating contracts, which do not involve significant commercial risk for the operators. The Rail Delivery Group is the trade association representing the TOCs and provides core services, including the provision of the National Rail Enquiries service. It also runs Rail Settlement Plan, which formerly allocated ticket revenue to the various TOCs, and Rail Staff Travel, which manages travel facilities for railway staff. It does not compile the national timetable, which is the joint responsibility of the Office of Rail and Road (allocation of paths) and Network Rail (timetable production and publication). Since March 2020 all ticket revenue has been collected by the Department for Transport, which also pays the operators' costs.


Design and marketing

Following the
privatisation of British Rail The privatisation of British Rail was the process by which ownership and operation of the railways of Great Britain passed from government control into private hands. Begun in 1994, it had been completed by 1997. The deregulation of the indust ...
there was no longer a single approach to railway corporate design. The
look and feel In software design, the look and feel of a graphical user interface comprises aspects of its design, including elements such as colors, shapes, layout, and typefaces (the "look"), as well as the behavior of dynamic elements such as buttons, box ...
of signage, liveries and marketing material was largely the preserve of the individual TOCs. However, railway reforms which are currently in progress will restore the pre-privatisation position, with design responsibilities for the whole network resting with the new 'guiding mind', Great British Railways. However, National Rail continues to use BR's famous double-arrow symbol, designed by Gerald Burney of the
Design Research Unit The Design Research Unit (DRU) was one of the first generation of British design consultancies combining expertise in architecture, graphics and industrial design. It was founded by the managing director of Stuart Advertising Agency, Marcus Brum ...
. It has been incorporated in the National Rail logotype and is displayed on tickets, the National Rail website and other publicity. The
trademark A trademark (also written trade mark or trade-mark) is a type of intellectual property consisting of a recognizable sign, design, or expression that identifies products or services from a particular source and distinguishes them from ot ...
rights to the double arrow symbol remain state-owned, being vested in the Secretary of State for Transport. The double arrow symbol is also a generic symbol for a railway station across Great Britain, and is used to indicate a railway station on British traffic signs.


Corporate identity

The National Rail (NR) logo was introduced by ATOC in 1999, (previously British Rail logo as used from 1965), and was used on the Great Britain public timetable for the first time in the edition valid from 26 September in that year. Rules for its use are set out in the Corporate Identity Style Guidelines published by the Rail Delivery Group, available on its website. "In 1964 the Design Research Unit—Britain’s first multi-disciplinary design agency founded in 1943 by Misha Black, Milner Gray and Herbert Read—was commissioned to breathe new life into the nation’s neglected railway industry". The NR title is sometimes described as a "brand". As it was used by British Rail, the single operator before franchising, its use also maintains continuity and public familiarity; and it avoids the need to replace signage. The lettering used in the National Rail logotype is a modified form of the typeface Sassoon Bold. Some train operating companies continue to use the former British Rail Rail Alphabet lettering to varying degrees in station signage, although its use is no longer universal; however it remains compulsory (under Railway Group Standards) for safety signage in trackside areas and is still common (although not universal) on rolling stock. The British Rail typefaces of choice from 1965 were Helvetica and Univers, with others (particularly Frutiger) coming into use during the sectorisation period after 1983. TOCs may use what they like: examples include Futura (
Stagecoach Group Stagecoach Group is a transport group based in Perth, Scotland. It operates buses, express coaches and a tram service in the United Kingdom. History Stagecoach was born out of deregulation of the British express coach market in the early ...
), Helvetica (
FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.National Express), Frutiger (
Arriva Trains Wales Arriva Trains Wales (ATW; cy, Trenau Arriva Cymru) was a British train operating company owned by Arriva UK Trains that operated the Wales & Borders franchise. It ran urban and inter-urban passenger services to all railway stations in Wales, ...
), Bliss (
CrossCountry CrossCountry (legal name XC Trains Limited) is a train operating company in the United Kingdom owned by Arriva UK Trains, operating the Cross Country franchise. The CrossCountry franchise was restructured by the Department for Transport (DfT ...
), and a modified version of Precious by London Midland.


Other passenger rail operators in Great Britain

Several conurbations have their own metro or
tram A tram (called a streetcar or trolley in North America) is a rail vehicle that travels on tramway tracks on public urban streets; some include segments on segregated right-of-way. The tramlines or networks operated as public transport ...
systems, most of which are not part of National Rail. These include the
London Underground The London Underground (also known simply as the Underground or by its nickname the Tube) is a rapid transit system serving Greater London and some parts of the adjacent counties of Buckinghamshire, Essex and Hertfordshire in England. The ...
, Docklands Light Railway, London Tramlink, Blackpool Tramway, Glasgow Subway, Tyne and Wear Metro, Manchester Metrolink, Sheffield Supertram, West Midlands Metro and
Nottingham Express Transit Nottingham Express Transit (NET) is a tram system in Nottingham, England. The system opened to the public on 9 March 2004 and a second phase, that more than doubled the size of the total system, opened on 25 August 2015, having been initially ...
. On the other hand, the largely self-contained
Merseyrail Merseyrail is a commuter rail network serving the Liverpool City Region and adjacent areas of Cheshire and Lancashire. Merseyrail operates 66 railway stations across two lines – the Northern Line and Wirral Line, which are dedicated el ...
system is part of the National Rail network, and urban rail networks around
Birmingham Birmingham ( ) is a city and metropolitan borough in the metropolitan county of West Midlands in England. It is the second-largest city in the United Kingdom with a population of 1.145 million in the city proper, 2.92 million in the We ...
,
Cardiff Cardiff (; cy, Caerdydd ) is the capital city, capital and List of urban areas in the United Kingdom, largest city of Wales. It forms a Principal areas of Wales, principal area, officially known as the City and County of Cardiff ( cy, Dinas a ...
,
Glasgow Glasgow ( ; sco, Glesca or ; gd, Glaschu ) is the most populous city in Scotland and the fourth-most populous city in the United Kingdom, as well as being the 27th largest city by population in Europe. In 2020, it had an estimated popu ...
and
West Yorkshire West Yorkshire is a metropolitan and ceremonial county in the Yorkshire and Humber Region of England. It is an inland and upland county having eastward-draining valleys while taking in the moors of the Pennines. West Yorkshire came into exi ...
consist entirely of National Rail services. London Overground and the Elizabeth line (formerly TfL Rail) are hybrids: Their services are operated via a concession awarded by Transport for London (TfL). They are part of National Rail as
train operating companies A train operating company (TOC) is a business operating passenger trains on the railway system of Great Britain under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways Act 1993. T ...
, where tickets can be used in the same way as other operators, and shown in the National Rail timetable. However, under Transport for London, they are considered as separate networks. They are listed separately in all materials produced by TfL than National Rail, stations serving London Overground or the Elizabeth line only do not have the National Rail logo shown on either the station themselves or the tube map, and fares on these two networks are priced as TfL services, the same as
London Underground The London Underground (also known simply as the Underground or by its nickname the Tube) is a rapid transit system serving Greater London and some parts of the adjacent counties of Buckinghamshire, Essex and Hertfordshire in England. The ...
, rather than National Rail services. The National Rail service status web page by TfL also does not list these two systems as well. London Overground also owns some infrastructure in its own right, following the reopening of the former London Underground East London line. Eurostar is also not part of the National Rail network despite sharing of tracks and stations (along
High Speed 1 High Speed 1 (HS1), legally the Channel Tunnel Rail Link (CTRL), is a high-speed railway linking London with the Channel Tunnel. It is part of a line carrying international passenger traffic between the United Kingdom and mainland Europe ...
). Northern Ireland Railways were never part of British Rail, which was limited to England, Scotland and Wales. There are many privately owned or heritage railways in Great Britain which are not part of the National Rail network and mostly operate for heritage or pleasure purposes rather than as public transport, but some have connections to National Rail track.


Ticketing

National Rail services have a common ticketing structure inherited from
British Rail British Railways (BR), which from 1965 traded as British Rail, was a state-owned company that operated most of the overground rail transport in Great Britain from 1948 to 1997. It was formed from the nationalisation of the Big Four (British ra ...
. Through tickets are available between any pair of stations on the network, and can be bought from any station ticket office. Most tickets are inter-available between the services of all operators on routes appropriate to the journey being made. Operators on some routes offer operator-specific tickets that are cheaper than the inter-available ones. Through tickets involving
London Underground The London Underground (also known simply as the Underground or by its nickname the Tube) is a rapid transit system serving Greater London and some parts of the adjacent counties of Buckinghamshire, Essex and Hertfordshire in England. The ...
, or to some ferry services (''RailSail'' tickets) are also available.
Oyster Oyster is the common name for a number of different families of salt-water bivalve molluscs that live in marine or brackish habitats. In some species, the valves are highly calcified, and many are somewhat irregular in shape. Many, but not ...
pay-as-you-go can be used on National Rail in Greater London from 2 January 2010. These same areas can also be journeyed to using a contactless debit/credit card. Contactless also covers some areas that Oyster doesn't such as the Crossrail line to Reading, or the Thameslink station at Oakleigh Park. The most common types of tickets available include 'advance' tickets, that specify a specific route and timing between two destinations, 'off-peak' tickets, either as a single or a return, that allow a passenger to use a train at hours where the service is not busy, and 'anytime' tickets, which can be used on any train. Season tickets, which offer unlimited travel between two stations for a specified period, are also available. A 'rover' ticket also exists that allows unlimited travel in a set area or on services of certain operators, for a certain period of time. Rovers which allow unlimited travel for only one day are sometimes referred to as ranger tickets, and are usually available for smaller areas. Passengers without a valid ticket boarding a train at a station where ticket-buying facilities are available are required to pay the full Open Single or Return fare. On some services penalty fares apply – a ticketless passenger may be charged the greater of £20 or twice the full single fare to the next stop. Penalty Fares can be collected only by authorised Revenue Protection Inspectors, not by ordinary Guards. National Rail distributes a number of technical manuals on which travel on the railways in Great Britain is based, such as the
National Rail Conditions of Travel The National Rail Conditions of Travel (NRCoT) is a contractual document setting out the consumer's rights and responsibilities when travelling on the National Rail railway network in Great Britain. These replaced the National Rail Conditions of ...
, via their website.


Timetables

Pocket timetables for individual operators or routes are available free at staffed stations. The last official printed timetable with up to 3000 pages was published in 2007. Now the only complete print edition is published by Middleton Press (as of October 2016). A digital version of the full timetable is available as a pdf file without charge on the Network Rail website, however passengers are recommended to obtain their timetables from the individual train companies.


National Rail Enquiries

The National Rail Enquiries website includes a journey planner, fare and live departure information. The site is designed to complement the myriad different websites of Britain's privatised rail companies, so when users have selected which tickets they wish to buy, they are redirected to the most relevant train company website, where they can buy their tickets without booking fees. In 2012 the website was joined by a
mobile app A mobile application or app is a computer program or software application designed to run on a mobile device such as a phone, tablet, or watch. Mobile applications often stand in contrast to desktop applications which are designed to run on d ...
mirroring its functionality. The app is available for iPhone, Android and
Windows Phone Windows Phone (WP) is a discontinued family of mobile operating systems developed by Microsoft for smartphones as the replacement successor to Windows Mobile and Zune. Windows Phone featured a new user interface derived from the Metro design lan ...
.


See also

* Great British Railways * Rail Accident Investigation Branch *
Rail transport in the United Kingdom The United Kingdom consists of Great Britain and Northern Ireland, and previously consisted of Great Britain and the whole of Ireland. Rail transport systems developed independently on the two island masses of Great Britain and Irela ...
*
Railcard There is no single 'discount railcard' available on the UK railway network. In addition to the large number and variety of short-term or localised promotional fares that have been available to passengers on the British railway network in recent d ...


References


External links

* – official website
Live departure boards
– at National Rail {{National railway companies of Europe British brands British travel websites Public transport information systems Post-privatisation British railway companies 1999 establishments in the United Kingdom