Milwaukee County Transit System
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The Milwaukee County Transit System (MCTS) is the largest transit agency in
Wisconsin Wisconsin () is a state in the upper Midwestern United States. Wisconsin is the 25th-largest state by total area and the 20th-most populous. It is bordered by Minnesota to the west, Iowa to the southwest, Illinois to the south, Lake M ...
, and is the primary transit provider for
Milwaukee County Milwaukee County is located in the U.S. state of Wisconsin. At the 2020 United States census, 2020 census, the population was 939,489, down from 947,735 in 2010. It is both the most populous and most densely populated county in Wisconsin, and th ...
. It ranks among the top 50 transit agencies in the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country Continental United States, primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., ...
for total passenger trips. Milwaukee Transport Services, Inc. is a quasi-governmental agency responsible for the management and operation of the Milwaukee County Transit System. Its bus fleet consists of 331 buses. In , the system had a ridership of , or about per weekday as of .


History

Public transit operations began in Milwaukee during 1860. The service consisted of two horse drawn cars. On June 1, 1975, Milwaukee County took over the bus system and established the Milwaukee County Transit System after taking over the assets of the Milwaukee & Suburban Transport Company, a private operator. In 2009, Wisconsin Governor
Jim Doyle James Edward Doyle, Jr., (born November 23, 1945) is an American attorney and politician who served as the 44th governor of Wisconsin, serving from January 6, 2003 to January 3, 2011. In his first election to the governorship, he defeated incum ...
proposed a three-county Regional Transit Authority that would incorporate MCTS. The proposal faced opposition from some lawmakers and the Regional Transit Authority was never created. Upgraded Technology on Board In late 2013 into the early part of 2014, MCTS began debuting new technology onboard buses. This included introducing real-time bus information allowing passengers to track the exact location of buses, new fareboxes and an electronic fare system by virtue of a smart card (M-Card), and a stop announcement system complete with visual and audio information. Clever Devices is the provider of the real-time bus information, stop annunciator system and the farebox terminal, whereas the new fareboxes were provided by Scheidt & Bachmann. MCTS NEXT In 2018, MCTS began a comprehensive study and overview of the entire fixed-route system and began the process of implementing a new system with faster service, more connections, and easier-to-understand routes. Multiple community meetings and forums were held to gather public input on the project. Prior to the project, only about 40% of the system was high-frequency routes, which are routes that come every 15 minutes. The consensus from the study was that riders wanted faster service and were willing to walk extra distance to bus stops. The public voted that the transit system would transition to a 60-40 model, meaning 60% of the routes would be high frequency. MCTS analyzed every bus stop in the system and removed some lightly used bus stops to speed up service. The system overhaul was implemented in 3 phases in 2021, with the first one beginning March 7. This phase involved Routes 15, 19, 31, 33, 35, 51, 52, 63, and the introduction of new routes 20 and 68. The second phase was implemented June 6, 2021, and involved changes to routes PurpleLine, 12, 14, 21, 53, 57 and 80, with new routes 11, 34, 58 and 88 being introduced. The final phase of the project, implemented August 29, 2021, affected routes BlueLine, 22, 28, 54, 55, 56, 60, 76, with new routes 18, 66 and 92. The reimagined transit system was accompanied by a 14% increase in ridership after the first phase was implemented.


Response to COVID-19

Due to the
COVID-19 Coronavirus disease 2019 (COVID-19) is a contagious disease caused by a virus, the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The first known case was identified in Wuhan, China, in December 2019. The disease quick ...
pandemic, face masks have been required on all MCTS buses since August 1, 2020. As of July 1, 2021, there is no passenger limit on each bus. Passengers are also encouraged to limit interaction with the bus driver, exit through the back door, and to use contactless fare forms, such as the M•CARD or Ride MCTS app.


Accolades

MCTS is known for its bus drivers doing good deeds around the city of
Milwaukee Milwaukee ( ), officially the City of Milwaukee, is both the most populous and most densely populated city in the U.S. state of Wisconsin and the county seat of Milwaukee County. With a population of 577,222 at the 2020 census, Milwaukee i ...
, such as rescuing lost children, helping people with disabilities cross busy streets, and much more. Videos of such acts have gone viral, placing MCTS in the national spotlight. This recognition has resulted in MCTS receiving honors from organizations such as
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to an Innovators Award from the
American Public Transportation Association The American Public Transportation Association (APTA) is a nonprofit group of approximately 1,500 public and private sector member organizations that promotes and advocates for the interests of the public transportation industry in the United S ...
in July 2019. MCTS was also featured on a December 2018 episode of Inside Edition.


Bus fleet


History

In 2015, 28 new
New Flyer Xcelsior The New Flyer Xcelsior is a line of transit buses available in 35' rigid, 40' rigid, and 60' articulated nominal lengths manufactured by New Flyer Industries since 2008. In addition to the different available lengths, the buses are sold with a ...
5600 series (5600-5627) buses were acquired. These buses were the first MCTS buses to have an automatic opening rear door by virtue of a touch bar.


Present

MCTS operates a fleet of about 73 New Flyer D40LFRs, 163
Xcelsior The New Flyer Xcelsior is a line of transit buses available in 35' rigid, 40' rigid, and 60' articulated nominal lengths manufactured by New Flyer Industries since 2008. In addition to the different available lengths, the buses are sold with a ...
XD40s, and 95 Gillig Low Floor BRTs. Almost all buses are long, with the exception of the 5800 series (5800-5814) XD40s being 41 feet long. 28 of the new Gillig Low Floor Advantage BRT 40-ft coaches (5900-5927) were delivered in 2019, marking Gillig's first return to the MCTS fleet in years. The 4700 series and 4800 series 2003 & 2004 New Flyer D40LFs were taken out of service by July 11, 2019, while the 4900 & 5000 series 2005 and 2006 New Flyer D40LFs were retired by July 23, 2019. As a result, all New Flyer D40LFs were officially taken out of service, ending a 23-year run of original low-floor buses on the streets of Milwaukee. Between June and July 2020, the second set of Gillig BRTs (6000-6022) were delivered, accounting for 23 more buses. In Spring 2022, MCTS put into service a third set of Gillig Low Floor BRTs (6100-6113). The 6100 series Gillig BRTs have predominantly been operated on the low-use routes 11, 34, 68 and 88, because of testing underway with the on-board Clever Devices systems. This summer, throughout late fall 2022, MCTS will be taking delivery of 59 brand new Gillig Advantage BRTs. These buses are in addition to the 14 6100 series units currently in service, bringing the total to 73. Combined, these buses will retire/replace the remaining 5100 series New Flyer D40LFRs from 2010. As of September 20th, 2022, the vast majority of 5100 and 5200 series New Flyer D40LFRs from 2010-2011 have been removed from service and officially retired... with the 5300 series D40LFRs from 2012 being the main fleet still in large numbers. The remaining 5100/5200 series D40LFRs are expected to be removed from service and retired once the remaining 6200 series Gillig BRTS allocated for the Kinnickinnic garage (6230-6258) are activated. As of Mid September 2022, all 6200 series BRT'S assigned to the Fond Du Lac (FDL) station (6200-6229) have been placed into service, whereas Kinnickinnic (KK) garage will be receiving their buses (6230-6258) relatively soon.


Future

15
Nova Bus Nova Bus (stylized as NOVABUS) is a Canadian bus manufacturer headquartered in Saint-Eustache, Quebec, Canada. Nova is owned by the Volvo Group. The company has roots in the General Motors Diesel Division, which opened in 1979. Nova Bus was es ...
LFSe+ battery electric buses numbered in the 1000 series (1000-1014) are planned for the new East-West BRT Bus Rapid Transit project. The first 11 buses are expected to arrive in Milwaukee County in November 2022 and placed into service between March and June of 2023. The remaining 4 buses will be delivered and placed into service by the end of 2023. Pilot bus # 1000 was spotted in downtown Milwaukee on November 10th, 2022 The Milwaukee County Department of Transportation (MCDOT) plans to seek approximately $55.2 million in federal grants for bus replacements to help finance the Milwaukee County Transit System's transition to an electric fleet. If the county secures the full grant awards it's applying for, that would pay for 32 battery-electric buses and 60 clean-diesel buses.


Bus routes

In January 2012, MCTS introduced three new express bus routes under the brand ''MetroEXpress''. The GreenLine, BlueLine, and RedLine routes have a larger stop spacing than other routes. In August 2014, MCTS launched two new Metro Express bus routes: Route 6 (which started on Sunday, August 24, 2014), and Route 279 (which started on Monday, August 25, 2014, but retired by August 25, 2016 due to low ridership). Route 6 traveled from Port Washington Road & Capitol Drive, along Capitol Drive, Mayfair Road, Bluemound Road, and Moorland Road through the New Berlin Industrial Park to Buy Seasons in New Berlin. Route 279 traveled from 32nd & Fond Du Lac along Fond Du Lac Avenue, 76th Street, Fond Du Lac Freeway through Park Place and the Menomonee Falls Industrial Park to Pilgrim Road P+R Lot. On January 18, 2015, the number 10 route was withdrawn. The route, which dated back to the 1920s, was the last
streetcar A tram (called a streetcar or trolley in North America) is a rail vehicle that travels on tramway tracks on public urban streets; some include segments on segregated right-of-way. The tramlines or networks operated as public transport a ...
in Milwaukee on its conversion to bus operation in 1958. Two express services (GoldLine and PurpleLine) were introduced, with the PurpleLine offering express service on 27th Street from Glendale to Franklin, and the GoldLine effectively replacing Route 10 service from Brookfield to Downtown Milwaukee, and also being aligned with Route 30 to serve UWM. Route 61 was also introduced, which traveled from 35th & Toronto Street, along Capitol Drive, Sherman Boulevard, Keefe Ave, Appleton Ave, Silver Spring Drive, I-41, Appleton again, Pilgrim Rd, Falls Parkway and County Line Road to Germantown Walmart. In 2018, the system operated 59 routes with 5,190 bus stops. On December 18, 2018, it was announced that Routes 6 and 61 were retiring due to a lack of funding. Route 6 ended by December 23, 2018 and Route 61 ended on January 6, 2019, with Route 57 being reconfigured and replacing Route 61 until official funding due to buses in Waukesha & Washington Counties on August 24, 2019. In 2020, MCTS operated 48 routes with 4,591 bus stops. Freeway Flyer routes 40, 43, 44, 46, 48, 49 and 79 will continue to be temporarily suspended until further notice due to driver shortages. University routes 40U, 44U and 49U are not affected by this temporary suspension and will continue as scheduled. On December 4, 2022, some routes will have their schedules changed in order for passengers to get to their destinations on time. Please visit https://www.ridemcts.com/routes-schedules/service-changes for more information.


Other projects


MCTS Connect (Bus Rapid Transit)

The East-West BRT... now known as MCTS Connect is a 9-mile upcoming route that will serve the region's most traveled corridor. The BRT route will run primarily along Wisconsin Avenue in Milwaukee and Bluemound Road in Wauwatosa, connecting riders from Downtown Milwaukee and Marquette University to the west side of the city to the Milwaukee Regional Medical Center (MRMC). Its goal is to connect thousands of people to and from work, universities and recreational centers. It will feature battery-electric buses which will receive traffic signal priority, off-board fare collection, special bus shelters with ramps for accessibility, and dedicated travel lanes along portions of the route. In late 2018, the project design was finalized, and subsequently received federal approval. As of December 2020, MCTS is expecting to utilize a Small Starts Grant Agreement from the
Federal Transit Administration The Federal Transit Administration (FTA) is an agency within the United States Department of Transportation (DOT) that provides financial and technical assistance to local public transportation systems. The FTA is one of ten modal administratio ...
, which accounts for $40.9 million of the $55 million project. Soon, MCTS is expected to select a construction contractor, with construction beginning in Spring 2021. On March 11, 2021, MCTS announced they selected Nova Bus as the manufacturer of 15 LFSE+ battery-electric buses, 11 of which will be used for the new BRT line. MCTS is the first transit system in the United States to be awarded a contract for Nova LFSE+ buses. The first 11 buses are expected to arrive in November 2022 and placed into service between March and June 2023. the remaining 4 buses would be delivered by the end of 2023. It is estimated that by 2035, MCTS Connect would average more than 9,500 weekday riders, with overall transit ridership in the corridor increasing by 17%.


North-South Transit Enhancement Project

Currently, Milwaukee County and the Southeastern Wisconsin Regional Planning Commission (SEWRPC) are engaged in a study of the 27th Street Corridor with regard to along and in a half-mile radius of the PurpleLine. Similar to the East-West BRT project, there are a considerable amount of jobs, shopping centers and medical facilities along the PurpleLine. As a result, there are potential plans to improve transit along this corridor, which could mean expanding the PurpleLine as a BRT line or offering commuter rail or streetcar service. This project, which began in late 2020, intends to build off of the East-West BRT Project, possibly offering another high-frequency service route. While the current PurpleLine is already a pseudo-express route, it does not offer authentic express service for the majority of the route, as on average, stops are 0.2 miles apart. This is one of the aspects of transit in this corridor that this project will address. The preliminary project plan has the feasibility study ending in 2021, with a concept being presented to the Federal Transit Administration in 2022. From there, funding will be considered and from 2023 to 2025, construction of the new service will begin. Early on, it is estimated that whatever form this service takes, whether it be bus rapid transit, streetcar or commuter rail, service would start around 2026 or 2027.


Ridership


See also

* Milwaukee Streetcar *
List of intercity bus stops in Wisconsin The following is a list of presently operating intercity bus stops in Wisconsin with regular service. The list excludes charter buses, local transit buses, paratransit systems, and trolleybus systems. The following companies provide intercity bus se ...
*
List of bus transit systems in the United States The following is a list of presently-operating bus transit systems in the United States with regular service. The list excludes charter buses, private bus operators, paratransit systems, and trolleybus systems. Figures for daily ridership, number ...


References


External links


Official website
{{Authority control Transportation in Milwaukee Bus transportation in Wisconsin Government agencies established in 1975 Transit authorities with alternative-fuel vehicles Transit authorities with natural gas buses 1975 establishments in Wisconsin