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The Seattle & King County Emergency Medical Services System is a fire-based two-tier response system providing prehospital basic and advanced life support services. There are six paramedic provider programs in the system. The Seattle Fire Department operates Seattle Medic One. The program is funded by the city's general fund and has a different administrative structure than the five other Medic One programs. The five other Medic One programs with the exception of King County Medic One are operated by fire departments under a formal contract with the EMS Division of Public Health - Seattle & King County. King County Medic One is directly operated by the EMS Division. The modern EMS system in King County began operation in 1970 with 15 paramedics staffing one
paramedic A paramedic is a registered healthcare professional who works autonomously across a range of health and care settings and may specialise in clinical practice, as well as in education, leadership, and research. Not all ambulance personnel are p ...
unit in Seattle. In 2009, there were 255 paramedicsThe local action plan to improve community cardiac arrest survival
section 7
from six paramedic programs staffing 26 paramedic units.Seattle Fire Department 2008, pg. 2EMS Division 2009, pg. 75 The system is a dynamic layered response system. An EMS response to an emergency begins with a telephone call to
9-1-1 , usually written 911, is an emergency telephone number for the United States, Canada, Mexico, Panama, Palau, Argentina, Philippines, Jordan, as well as the North American Numbering Plan (NANP), one of eight N11 codes. Like other emergency n ...
. Calls are transferred from a primary call taker to emergency medical call taker who gathers information from the caller, gives instructions to the caller, and determines what types of emergency personnel to send. For very serious and life-threatening emergencies
firefighter A firefighter is a first responder and rescuer extensively trained in firefighting, primarily to extinguish hazardous fires that threaten life, property, and the environment as well as to rescue people and in some cases or jurisdictions als ...
s trained in
basic life support Basic life support (BLS) is a level of medical care which is used for patients with life-threatening illnesses or injuries until they can be given full medical care by advanced life support providers (paramedics, nurses, physicians). It can be p ...
and paramedics trained in
advanced life support Advanced Life Support (ALS) is a set of life saving protocols and skills that extend basic life support to further support the circulation and provide an open airway and adequate ventilation (breathing). Components These include: * Tracheal in ...
respond simultaneously. Paramedics transport patients in critical condition. For less severe emergencies only firefighters will be dispatched. Basic life support personnel from either a fire department or private ambulance company transport non-critical patients.


History

In 1968, motivated by the work of
Frank Pantridge James Francis Pantridge, (3 October 1916 – 26 December 2004) was a Northern Irish physician, cardiologist, and professor who transformed emergency medicine and paramedic services with the invention of the portable defibrillator. Early life ...
, cardiologist Leonard Cobb proposed to the chief of the
Seattle Fire Department The Seattle Fire Department provides fire protection and emergency medical services to the city of Seattle, Washington, United States. The department is responsible for an area of , including of waterfront, with a population of 713,700. There is ...
, Gordon Vickery, training firefighters to treat cardiac arrest. The department was attractive to Cobb because it already provided first aid and tracked its performance electronically. In 1969, they trained fifteen firefighters and used a grant from the Washington/Alaska Regional Medical Program to convert a large motor home into a Mobile Coronary Care Unit nicknamed "Moby Pig", which would respond to calls with both the firefighter paramedics and a physician on board. The first Medic One call was on March 7, 1970. During the program's first year, 31 lives were saved. The following year the program was changed, replacing the on-board doctors with fire department paramedics given advanced special training and remote access to the doctors. In 1974, the TV news-magazine ''
60 Minutes ''60 Minutes'' is an American television news magazine broadcast on the CBS television network. Debuting in 1968, the program was created by Don Hewitt and Bill Leonard, who chose to set it apart from other news programs by using a unique st ...
'' profiled the success of Medic One, lauding the high standards of training and education provided by the Seattle training program. Correspondent Morley Safer declared, "If you have to have a heart attack, have it in Seattle". The phrase is still used frequently in conjunction with Medic One, due to its continued success which is reflected in the area's high survival rate for heart attacks and their comprehensive CPR training program. That same year Medic One incorporated as a privately held,
non-profit organization A nonprofit organization (NPO) or non-profit organisation, also known as a non-business entity, not-for-profit organization, or nonprofit institution, is a legal entity organized and operated for a collective, public or social benefit, in co ...
and established the Medic One Foundation, which works on behalf of both fund raising and the expansion of the program. The program is financed by local property tax levies, which are voted on by the public every six years, along with private and corporate donations. Medic One had saved 655 patients from cardiac arrest by 1976 and this success was gaining national and international attention. Medic One service was expanded into the rest of King County in 1976, and in conjunction with the Medic One Foundation, other counties in Washington State began paramedic programs to serve their communities. In 1979, Cobb and UW professor Mickey Eisenberg began training fire department
emergency medical technician - Basic Emergency Medical Technician is the entry level of Emergency Medical Technician (pre-hospital emergency medical provider) in the United States. EMTs are not trained to provide definitive medical care, but instead focus on rapid in-field treatme ...
s (EMT-Bs) to perform the administration of
defibrillation Defibrillation is a treatment for life-threatening cardiac arrhythmias, specifically ventricular fibrillation (V-Fib) and non-perfusing ventricular tachycardia (V-Tach). A defibrillator delivers a dose of electric current (often called a ''coun ...
for patients in cardiac arrest since the EMTs were usually at the patient's side several minutes before the paramedics. Eisenberg began training 9-1-1 dispatchers to provide instructions to lay-persons on how to perform CPR in 1982. With the introduction of automatic external defibrillators (AEDs) in 1984, EMTs were able to defibrillate patients in cardiac arrest even more quickly.


Programs

There are five paramedic programs in the Medic One system.


Seattle Medic One

Seattle Medic One is the paramedic provider program serving
Seattle Seattle ( ) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With a 2020 population of 737,015, it is the largest city in both the state of Washington and the Pacific Northwest region o ...
. It is operated by the
Seattle Fire Department The Seattle Fire Department provides fire protection and emergency medical services to the city of Seattle, Washington, United States. The department is responsible for an area of , including of waterfront, with a population of 713,700. There is ...
. The paramedic medical director for Seattle Medic One is Michael Sayre. The Seattle program conducts field internships for the
University of Washington The University of Washington (UW, simply Washington, or informally U-Dub) is a public research university in Seattle, Washington. Founded in 1861, Washington is one of the oldest universities on the West Coast; it was established in Seatt ...
Paramedic A paramedic is a registered healthcare professional who works autonomously across a range of health and care settings and may specialise in clinical practice, as well as in education, leadership, and research. Not all ambulance personnel are p ...
Training Program.


King County Medic One

King County Medic One is the paramedic service serving all of South King County provided by Public Health - Seattle & King County. Its medical director is Peter Kudenchuk.


Structure

Founded on strong physician leadership Medic One is structured around response,
training Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. I ...
, and
quality improvement Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not on ...
. One of the primary components to the success of Medic One is their “Tiered Response System” which begins with the citizen call to the 9-1-1 center. Emergency Medical Dispatchers are trained to rapidly triage the call to dispatch the appropriate level of assistance, while providing pre-arrival instruction of CPR. Firefighters, with EMT training, respond first to deliver immediate Basic Life Support (BLS), pending the arrival of the paramedics. Specially trained paramedics arrive within minutes to provide Advanced Life Support (ALS) and, if needed, can provide transportation to the nearest appropriate Medical Center. The system is successful due to the blended cooperation between the fire department and paramedic/ambulance services, as well as, a strict policy of meticulous measurement of system performance and cardiac arrest survival information. Strong leadership and regional programs promote uniformity in medical care and response, regardless of jurisdiction. Another critical element to the Medic One program is the comprehensive training program for the paramedics, one of the most stringent anywhere, making their paramedics some of the most thoroughly trained in the world. Only paramedics with at least three years of prior firefighter or EMT experience may enter the program. Medic One paramedics receive 2,000 hours of instruction, using both “book” studies and hands on field and clinical application through both the University of Washington and Harborview Medical Center. The national standard for paramedic training is just 1,100 hours. Medic One paramedics will have more than 700 patient contacts during their training, which is three times the national standard. Upon completion of training Medic One paramedics are considered to be an extension of the ER doctors and may perform advanced medical care, open airways and administer a variety of medications. The final component is an emphasis on community based CPR training, called Medic Two. The Seattle/
King County King County is located in the U.S. state of Washington. The population was 2,269,675 in the 2020 census, making it the most populous county in Washington, and the 13th-most populous in the United States. The county seat is Seattle, also the st ...
area has the highest per capita number of citizens that are trained in the administration of CPR techniques, approximately 50% of its residents.


Leadership

Medic One is operated as a partnership between physicians and administrators. Medical directors review patient care by paramedics and can make recommendations including decertification and termination. Administrators act upon the recommendations of the medical director.


Response

The major components of Medic One's response system are universal access, dispatcher triage, basic life support services, advanced life support services, and transport to hospitals. A medical
9-1-1 , usually written 911, is an emergency telephone number for the United States, Canada, Mexico, Panama, Palau, Argentina, Philippines, Jordan, as well as the North American Numbering Plan (NANP), one of eight N11 codes. Like other emergency n ...
call is handled by one of the following communication centers Seattle Fire Department Alarm Center, Valley Communications Center, North East King County Regional Public Safety Communication Agency, or Port of Seattle Police Department Communications Center. Medic One dispatchers use
criteria based dispatch Criterion, or its plural form criteria, may refer to: General * Criterion, Oregon, a historic unincorporated community in the United States * Criterion Place, a proposed skyscraper in West Yorkshire, England * Criterion Restaurant, in London, Eng ...
guidelines to send the most appropriate care providers. The three response levels are basic with advanced life support units, emergency BLS only, and non-emergency BLS only. The first tier is
basic life support Basic life support (BLS) is a level of medical care which is used for patients with life-threatening illnesses or injuries until they can be given full medical care by advanced life support providers (paramedics, nurses, physicians). It can be p ...
provided by cross-trained firefighter
emergency medical technician - basic Emergency Medical Technician is the entry level of Emergency Medical Technician (pre-hospital emergency medical provider) in the United States. EMTs are not trained to provide definitive medical care, but instead focus on rapid in-field treatme ...
s. The second tier is
advanced life support Advanced Life Support (ALS) is a set of life saving protocols and skills that extend basic life support to further support the circulation and provide an open airway and adequate ventilation (breathing). Components These include: * Tracheal in ...
. Basic life support transports for 9-1-1 calls are provided by either a fire department or one of the private ambulance companies American Medical Response and Tri-Med Ambulance. Advanced life support transports for 9-1-1 calls are provided by paramedics.


Education

All paramedics in King County are graduates of the University of Washington Paramedic Training Program regardless of previous training. The training is 1,866 total hours consisting of 380 lecture hours, 120 lab hours, 466 clinical hours in the
operating room Operation or Operations may refer to: Arts, entertainment and media * ''Operation'' (game), a battery-operated board game that challenges dexterity * Operation (music), a term used in musical set theory * ''Operations'' (magazine), Multi-Ma ...
and
emergency department An emergency department (ED), also known as an accident and emergency department (A&E), emergency room (ER), emergency ward (EW) or casualty department, is a medical treatment facility specializing in emergency medicine, the acute care of pati ...
at
Harborview Medical Center Harborview Medical Center is a public hospital located in the First Hill neighborhood of Seattle, Washington, United States. It is managed by UW Medicine. Overview Harborview Medical Center is the designated Disaster Control Hospital for Seat ...
and
critical care unit 220px, Intensive care unit An intensive care unit (ICU), also known as an intensive therapy unit or intensive treatment unit (ITU) or critical care unit (CCU), is a special department of a hospital or health care facility that provides intensiv ...
and labor and delivery at
Seattle Children's Hospital Seattle Children's, formerly Children's Hospital and Regional Medical Center, formerly Children's Orthopedic Hospital, is a children's hospital in the Laurelhurst neighborhood of Seattle, Washington. The hospital specializes in the care of infa ...
, and 900 field internship hours with Seattle Medic One. Students see an average of 700 patient contacts.


Improvement

The paramedic medical director for the one of six Medic One programs that provided care reviews every resuscitation, intubation, and central-line placement attempt. That director provides both positive and negative feedback. For probationary paramedics a more rigorous review is conducted.


Funding

Medic One paramedic programs are funded by a property tax levy. Basic life support services receive partial funding from the levy. The levy passed in 1979, 1985, 1991, 1998, 2001, and 2008. The levy did not pass in 1997. The Medic One Foundation is a nonprofit charitable foundation supporting paramedic training, research, medical oversight and quality review, and the purchasing of emergency medical equipment.


Performance


Cardiac arrest

A change in the protocol of emergency response personnel is also credited as contributing to the high survival rate in the region. Guidelines set by the American Heart Association in 2000, recommend repeated shocks from a defibrillator and to check for a pulse prior to starting CPR. Medic One guidelines, established in 2005, are to provide a single shock from a defibrillator followed immediately by two minutes of CPR, beginning with chest compressions. This has dropped the average time between first shock to starting CPR from twenty-eight seconds to seven seconds, resulting in a near 50% increase in the previous rate of survival. For every one hundred cardiac arrest calls, now an additional thirteen patients will live. In King County outcomes of attempted out-of-hospital resuscitations are recorded, following the Utstein uniform reporting guidelines, in a cardiac arrest registry. In 2008 Medic One's survival rate for witnessed cardiac arrests due to heart disease prior to EMS arrival with initial rhythm of ventricular fibrillation or ventricular tachycardia was 49%. The average response time for basic life support personnel for cardiac arrests from time of 9-1-1 being dialed to arrival is 4 minutes 40 seconds and for advanced life support personnel is 9 minutes 45 seconds. In 2008, 58% (530/920) of EMS-treated cardiac arrests not witnessed by EMS in Seattle & King County CPR was initiated by a bystander.


Endotracheal intubation

Seattle Medic One's first-pass success rate for oral endotracheal intubation is 75% (years 2001–2005). Its overall success rate is 98.4%.


Research

* Cardiac Arrest Blood Study (CABS) *
AutoPulse The AutoPulse is an automated, portable, battery-powered cardiopulmonary resuscitation device created by Revivant and subsequently purchased and currently manufactured by ZOLL Medical Corporation. It is a chest compression device composed of a co ...
Assisted Prehospital International Resuscitation (ASPIRE) Trial * Transthoracic Incremental Monophasic Versus Biphasic by Emergency Responders (TIMBER) * Dispatcher-Assisted Resuscitation Trial (DART) * Emergency Medical Technician Treatment of Hypoglycemia in the Field * Induced Hypothermia for Cardiac Arrest Patients * Resuscitation Outcomes Consortium * SPHERE Hypertension Intervention Study * At-Home Automated External Defibrillator (AED) Training Study


Footnotes


References

* * *
USA Today: Six Minutes to Live or DieSeattle Medic OneKing County Medic OneMedic One FoundationMedic One 40th Anniversary: Seattle ChannelPublic Health - Seattle & King County EMS Division's 2009 EMS Annual ReportPublic Health - Seattle & King County EMS Division's 2008 EMS Annual ReportPublic Health - Seattle & King County EMS Division's 2007 EMS Annual ReportPublic Health - Seattle & King County EMS Division's 2006 EMS Annual ReportPublic Health - Seattle & King County EMS Division's 2005 EMS Annual ReportPublic Health - Seattle & King County EMS Division's 2004 EMS Annual ReportPublic Health - Seattle & King County EMS Division's 2003 EMS Annual ReportSeattle Fire Department Annual Report 2017Medic One/EMS 2014-2019 Strategic Plan - King County2008-2013 Medic One/Emergency Medical Services Strategic Plan2002 Strategic Plan Update of the 1998-2003 Emergency Medical Services Strategic PlanSouth King County Medic One Feasibility Study, 2004
{{DEFAULTSORT:Seattle and King County Emergency Medical Services System
Emergency Medical Services Emergency medical services (EMS), also known as ambulance services or paramedic services, are emergency services that provide urgent pre-hospital treatment and stabilisation for serious illness and injuries and transport to definitive care. ...
Ambulance services in the United States Medical and health organizations based in Washington (state) Emergency services in Washington (state)