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MagtiCom, Ltd ( Georgian: მაგთიკომი) was founded on February 12, 1996 by Dr. George (Gia) Jokhtaberidze. On September 22, 1997 the Company made the first commercial call from its mobile network. The services offered by MagtiCom involve as follows:
mobile telephony Mobile telephony is the provision of telephone services to phones which may move around freely rather than stay fixed in one location. Telephony is supposed to specifically point to a voice-only service or connection, though sometimes the l ...
;
mobile internet The mobile web refers to mobile browser-based World Wide Web services accessed from handheld mobile devices, such as smartphones or feature phones, through a mobile or other wireless network. History and development Traditionally, the Worl ...
(embracing different technologies of mobile network development, such as: 2G, 2.5G, 3G,
3.5G High Speed Packet Access (HSPA) is an amalgamation of two mobile protocols—High Speed Downlink Packet Access (HSDPA) and High Speed Uplink Packet Access (HSUPA)—that extends and improves the performance of existing 3G mobile telecommunic ...
, 4G, 4.5G); Cable fixed telephony (
VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet t ...
); internet television (
IPTV Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded med ...
) and fiber-optic internet. Since 2016 MagtiCom started to provide
IPTV Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded med ...
,
VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet t ...
and fiber-optic internet. Currently, the MagtiCom mobile network unites mobile technologies of different generations: GSM (2G and 2.5G), UMTS (3G and 3.5G HSPA+), LTE (4G, 4.5G LTE-Advanced). These technologies are implemented on 800, 900, 1800 and 2100 MHz frequency bands. The coverage area of "MagtiCom" network is 99% of the populated controlled territory of
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
(with 9105 base stations). The Company is the leader of mobile market (with the 42.0% of market share; October, 2022). MagtiCom renders various services to up to 3 million customers by means of 50 customer care offices and 88 Outlets in Public Service halls. Unprecedented is the contribution of the Company to the development of Georgian economy: 2.318.919.874
lari Lari may refer to: Currency * Georgian lari, the currency of Georgia * Maldivian laari, or lari, a coin denomination of the rufiyaa of the Maldives Places * Lari Constituency, an electoral constituency in Kenya * Lari, Ardabil, or Lahrud, ...
; December 2022. Since 2016 MagtiCom has become an
ISP An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise private ...
and, as a result, a provider of total range of communications services. Since November, 2017 Magticom is the market leader ISP operator in Georgia.


Owners

MagtiCom Ltd was founded on February 12, 1996 by Dr. George (Gia) Jokhtaberidze who owns 75% of the Company and exercises the full control thereover. See Chart 1 to learn about the owners and the ownership share thereof.


History


Milestones

* September 22, 1997 – the first commercial call was made from the MagtiCom network; * 2001 – the first
GPRS General Packet Radio Service (GPRS) is a packet oriented mobile data standard on the 2G and 3G cellular communication network's global system for mobile communications (GSM). GPRS was established by European Telecommunications Standards Ins ...
call was made as a result of constructing the GPRS network; * 2005 – Bali – the youth brand of MagtiCom was launched; * 2005 – MagtiCom became the owner of the operational license of
CDMA Code-division multiple access (CDMA) is a channel access method used by various radio communication technologies. CDMA is an example of multiple access, where several transmitters can send information simultaneously over a single communicatio ...
800  MHz standard; * 2006 – as a result of deployment the 3G network, the 3G services such as
video call Video is an electronic medium for the recording, copying, playback, broadcasting, and display of moving visual media. Video was first developed for mechanical television systems, which were quickly replaced by cathode-ray tube (CRT) syste ...
,
mobile TV Mobile television is television watched on a small handheld or mobile device. It includes service delivered via mobile phone networks, received free-to-air via terrestrial television stations, or via satellite broadcast. Regular broadcast stand ...
and high-speed internet were launched; * 2008, April – MagtiCom launched Magti Fix – the
CDMA Code-division multiple access (CDMA) is a channel access method used by various radio communication technologies. CDMA is an example of multiple access, where several transmitters can send information simultaneously over a single communicatio ...
- Magti Fix was a wireless fixed telephone service based on
CDMA Code-division multiple access (CDMA) is a channel access method used by various radio communication technologies. CDMA is an example of multiple access, where several transmitters can send information simultaneously over a single communicatio ...
450 (operating on 450 MHz frequency band). In 2022 (July 29), the Magti Fix service was canceled. * 2009 – MagtiCom, on the commission of the
Ministry of Education and Science of Georgia The Ministry of Education, Science, Culture and Sport of Georgia (Old name – Ministry of Education and Science; ka, საქართველოს განათლების, მეცნიერების, კულტურის ...
, launched, within the frame of creating the United Educational Network, the project of internatization of all the resource centers and public schools of
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
. Having completed the layout of the network ahead of time and activated over 2,150 public schools and resource centers therein, MagtiCom has started and proceeds with rendering service to those schools and centers; * 2010 – MagtiCom launched Bani – the third mobile brand; * 2012, January – MagtiCom launched service MagtiSat, the first operator of
satellite broadcasting A satellite or artificial satellite is an object intentionally placed into orbit in outer space. Except for passive satellites, most satellites have an electricity generation system for equipment on board, such as solar panels or radioisotope ...
in Georgia and
South Caucasus The South Caucasus, also known as Transcaucasia or the Transcaucasus, is a geographical region on the border of Eastern Europe and Western Asia, straddling the southern Caucasus Mountains. The South Caucasus roughly corresponds to modern Arme ...
region providing TV service to any point in the country. In 2022 (December 31), the MagtiSat service was canceled; * 2013, December – MagtiCom offered 3 new movie channels of its own production dubbed in Georgian to the customers: Magti Hit, Magti Kino and Chveni Magti; *2015, February 1 – MagtiCom launched the 4G/LTE network covering the 92% of the populated and controlled territory of Georgia; * 2016, May 30 – MagtiCom, Ltd. and Caucasus Online LLC signed the purchase contract of operational assets; * 2016, May 31 – First in the telecommunications market of Georgia MagtiCom offered the 4.5 LTE-Advanced network; * 2016, August 1 – MagtiCom started to provide the fiber-optic internet, internet television (
IPTV Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded med ...
), fixed telephony to the retail market and hosting service, whereupon it officially became the first company in the Georgian market providing full communications service – mobile and fixed telephony, internet and television. * 2016, November 21 - MagtiCom and Deltacom have signed the Contract of purchasing the 100% share of Deltacom; * Since November, 2017 Magticom is the market leader ISP operator in Georgia; * According to the March 2019 statistics from the Georgian National Communications Commission, MagtiCom continues to top the charts for fiber-optic internet, television (broadcast transit), and mobile telephony; * 2018, May 2 - First in the telecommunications market of Georgia, MagtiCom launched VoLTE (Voice over Long Term Evolution) technology; * 2019, March 18 - Magti TV Play – TV APP for smartphone; * From August 1, 2019, newest technologies in Georgia for the first time – eSIM by Magti! * 2020, On August 13, MagtiCom has started testing the 5th generation technology. * 2020, on September 22 Magti logo has been changed. * 2021, On February 12, umlaut, the global consultancy company recognizes Magticom network as the “Best in Test” in Georgia.


Mobile Telephony

MagtiCom made the first commercial call on September 22, 1997. Currently the mobile network of MagtiCom unites the
mobile technologies Mobile technology is the technology used for cellular communication. Mobile technology has evolved rapidly over the past few years. Since the start of this millennium, a standard mobile device has gone from being no more than a simple two-way pag ...
of the following generations: GSM (2G and 2.5G), UMTS (3G and 3.5G HSPA+), LTE (4G, 4.5G LTE-Advanced). These technologies are implemented on 800, 900, 1800 and 2100 MHz frequency bands. MagtiCom is the uncontested leader in the mobile telephony market. According to the Georgian National Communications Commission statistics, as of October 2022, MagtiCom has 2,260,121 subscribers.


Internet

MagtiCom offers 2 types of internet service:
mobile internet The mobile web refers to mobile browser-based World Wide Web services accessed from handheld mobile devices, such as smartphones or feature phones, through a mobile or other wireless network. History and development Traditionally, the Worl ...
since 2001 and fiber-optic internet for retail market since 2016.


Mobile Internet

MagtiCom subscribers started to enjoy the WAP-based internet as far back as 2001, while in 2002 the Company offered the GPRS-based internet soon followed by
HSDPA High Speed Packet Access (HSPA) is an amalgamation of two mobile protocols—High Speed Downlink Packet Access (HSDPA) and High Speed Uplink Packet Access (HSUPA)—that extends and improves the performance of existing 3G mobile telecommunic ...
,
HSPA HSPA may refer to: * High Speed Packet Access, a mobile broadband technology * Hawaiian Sugar Planters' Association Education * High School Proficiency Assessment The High School Proficiency Assessment (HSPA, pronounced "hess-pah" (/ˈhɛspə/) ...
and
HSPA+ Evolved High Speed Packet Access, HSPA+, HSPA (Plus) or HSPAP, is a technical standard for wireless broadband telecommunication. It is the second phase of HSPA which has been introduced in 3GPP release 7 and being further improved in later 3GPP ...
technologies. Since 2015 MagtiCom has been offering
4G LTE In telecommunications, long-term evolution (LTE) is a standard for wireless broadband communication for mobile devices and data terminals, based on the GSM/EDGE and UMTS/HSPA standards. It improves on those standards' capacity and speed by us ...
internet, while since May 2016 –
LTE Advanced LTE Advanced (LTE+) is a mobile communication standard and a major enhancement of the Long Term Evolution (LTE) standard. It was formally submitted as a candidate 4G to ITU-T in late 2009 as meeting the requirements of the IMT-Advanced standar ...
network. According to the data of the Georgian National Communications Commission, MagtiCom enjoys the highest index of internet usage.GNCC-Mobile internet traffic
/ref>


Fiber-Optic Internet

Fiber-optic internet is provided via the
fiber-optic An optical fiber, or optical fibre in Commonwealth English, is a flexible, transparent fiber made by drawing glass (silica) or plastic to a diameter slightly thicker than that of a human hair. Optical fibers are used most often as a means t ...
network. According to the official data, MagtiCom is leading ISP operator, with 497,040 internet subscribers as of October 2022.


Television

MagtiCom offers
IPTV Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded med ...
since 2016. According to the official data, MagtiCom has the leading position in the television (broadcast transit) market in Georgian. MagtiCom has 360,532 subscribers in October 2022.


IPTV: Internet Television from MagtiCom

IPTV Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded med ...
is a new generation TV standard based on
internet protocol The Internet Protocol (IP) is the network layer communications protocol in the Internet protocol suite for relaying datagrams across network boundaries. Its routing function enables internetworking, and essentially establishes the Internet. ...
(IP) offering such functions as the air management, rewinding and pausing.
IPTV Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded med ...
allows to wind a program back, to stop it and to proceed with watching it from the place where it had been stopped.


TV Channels of the Company's Own Production

In December 2013, MagtiCom started to offer 3 movie channels of its own production dubbed in
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
: Magti Hit, Magti Kino and Chveni Magti. Since 2016 the channels have become available for the customers of Magti IPTV.


Fixed Telephony


Cable Fixed Telephony (VoIP)

VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet t ...
technology offers cable fixed telephone communication via
internet protocol The Internet Protocol (IP) is the network layer communications protocol in the Internet protocol suite for relaying datagrams across network boundaries. Its routing function enables internetworking, and essentially establishes the Internet. ...
(IP). Unlike traditional telephony, here the voice signal is transferred digitally. MagtiCom started to offer cable fixed telephony to the retail market in 2016.


MagtiCom Technological Leader

The development of internet technologies in MagtiCom in chronological order: * 2001 – 2G technology: transfer of SMS and small-volume data via
WAP WAP or Wap may refer to: Music * "WAP" (song), a 2020 song by Cardi B featuring Megan Thee Stallion Organizations * Weatherization Assistance Program, for US energy costs * Western Australia Party, a political party founded in 2016 * Western A ...
technology * 2002 – 2.5G technology: MMS and
GPRS General Packet Radio Service (GPRS) is a packet oriented mobile data standard on the 2G and 3G cellular communication network's global system for mobile communications (GSM). GPRS was established by European Telecommunications Standards Ins ...
technology * 2006 – 3G technology:
UMTS The Universal Mobile Telecommunications System (UMTS) is a third generation mobile cellular system for networks based on the GSM standard. Developed and maintained by the 3GPP (3rd Generation Partnership Project), UMTS is a component of the In ...
wireless broadband communication for mobile phones * 2009 –
3.5G High Speed Packet Access (HSPA) is an amalgamation of two mobile protocols—High Speed Downlink Packet Access (HSDPA) and High Speed Uplink Packet Access (HSUPA)—that extends and improves the performance of existing 3G mobile telecommunic ...
technology –
HSDPA High Speed Packet Access (HSPA) is an amalgamation of two mobile protocols—High Speed Downlink Packet Access (HSDPA) and High Speed Uplink Packet Access (HSUPA)—that extends and improves the performance of existing 3G mobile telecommunic ...
,
HSPA HSPA may refer to: * High Speed Packet Access, a mobile broadband technology * Hawaiian Sugar Planters' Association Education * High School Proficiency Assessment The High School Proficiency Assessment (HSPA, pronounced "hess-pah" (/ˈhɛspə/) ...
,
HSPA+ Evolved High Speed Packet Access, HSPA+, HSPA (Plus) or HSPAP, is a technical standard for wireless broadband telecommunication. It is the second phase of HSPA which has been introduced in 3GPP release 7 and being further improved in later 3GPP ...
higher-speed data transfer * 2015 – 4G technology:
LTE network In telecommunications, long-term evolution (LTE) is a standard for wireless broadband communication for mobile devices and data terminals, based on the GSM/EDGE and UMTS/ HSPA standards. It improves on those standards' capacity and speed by us ...
* 2016 – 4.5G technology or the
LTE Advanced LTE Advanced (LTE+) is a mobile communication standard and a major enhancement of the Long Term Evolution (LTE) standard. It was formally submitted as a candidate 4G to ITU-T in late 2009 as meeting the requirements of the IMT-Advanced standar ...
network available in
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
for MagtiCom customers.


Base Stations of 2G, 3G and 4G Mobile

In terms of base stations MagtiCom is a leader on Georgian market. The company owns 9105 of base stations all over
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
.


Coverage of Mobile and Internet Networks

As of 2021, MagtiCom covers the 99% of the inhabited and controlled territory of
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
.


Customer Care


Customer Care Offices

MagtiCom offers services both via its customer care offices and its hotline. MagtiCom's 50 offices (13 in
Tbilisi Tbilisi ( ; ka, თბილისი ), in some languages still known by its pre-1936 name Tiflis ( ), is the capital and the largest city of Georgia, lying on the banks of the Kura River with a population of approximately 1.5 million pe ...
and 37 in the regions of
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
) render services during week days, while a number of offices – on the week-ends as well. Also, MagtiCom customer care offices are opened at 88 outlets in Public Service halls all over
Georgia Georgia most commonly refers to: * Georgia (country), a country in the Caucasus region of Eurasia * Georgia (U.S. state), a state in the Southeast United States Georgia may also refer to: Places Historical states and entities * Related to the ...
.


Hotline

MagtiCom offers 24-hour hotline service 7 days a week. The call is toll-free for MagtiCom customers. Web-chat The representatives of Customer Care work on the web-chat providing customers with online help/information.


Roaming

MagtiCom offers roaming service. The list of roaming partners of the Company contains 191 countries and 441 operators.
We do it for Georgia “We do it for Georgia" is the aegis under which MagtiCom has implemented hundreds of projects in various aspects including the ones to support Georgian culture, sport, health, arts and education. MagtiCom, being a company with corporative social responsibility, carries out a great number of social projects. Among national projects noteworthy is the publication of books/albums of the works by Georgian cultural figures. The books/albums are distributed free of charge on the presentation day. The works – books, sets of volumes and albums – by dozens of writers, poets, artists, sculptors or architects are kept at MagtiCom archive. File:MagtiComWe1.jpg, File:MagtiComWe2.jpg, File:MagtiComWe.jpg, File:Magticom books.png, Albums and books published by MagtiCom


"Constant" the Magazine

“Constant", the quarterly magazine from MagtiCom, started to be issued in 1999. The magazine offers MagtiCom news as well as the world examples of technological progress and other interesting information. The full e-version of "Constant" is available on the MagtiCom web-site. The circulation of the printed version makes 25,000 copies. The magazine is free-of-charge.“Constant” the Magazine
/ref> “Constant" is distributed both in Tbilisi and the regions of Georgia.


MyMagti

Since 2014, MagtiCom has been offering the application MyMagti serving as an office in the users'
smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whi ...
s.


References


External links

* {{DEFAULTSORT:Magticom Telecommunications companies of Georgia (country) Telecommunications companies established in 1996 1996 establishments in Georgia (country) Brands of Georgia (country) Companies based in Tbilisi