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A web chat is a system that allows users to communicate in real-time using easily accessible web interfaces. It is a type of Internet
online chat Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Ther ...
distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software. This trait allows users instantaneous access and only a
web browser A web browser is application software for accessing websites. When a user requests a web page from a particular website, the browser retrieves its files from a web server and then displays the page on the user's screen. Browsers are used o ...
is required to chat. Users will always get the latest version of a chat service because no software installation or update are required.


Web chat software

The following are standalone chat servers: * IBM Sametime The following are web front ends (requires e.g. IRC chat server): * CGI:IRC (Perl, Ajax) *
Mibbit Mibbit is a web-based client for web browsers that supports Internet Relay Chat (IRC), Yahoo! Messenger, and Twitter. It is developed by Jimmy Moore and is designed around the Ajax model with a user interface written in JavaScript. It is the I ...
(Java, Ajax) * PJIRC (Java) *
qwebirc QuakeNet is an Internet Relay Chat (IRC) network, and was one of the largest IRC networks. The network was founded in 1997 by Garfield (Henrik Rasmussen, Denmark) and Oli (Oli Gustafsson, Sweden) as a new home for their respective countries' Quak ...
(Python, Ajax)


Live support software

Web chat software is sometimes used in a business context as live support software, also called live support, live help or live chat. In this case, the web chat software is integrated with a website to allow for a customer to chat with the business representative or the website owner. Live support on a web chat channel can be provided by both human agents as well as virtual agents and
chatbots A chatbot or chatterbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent. Designed to convincingly simulate the way a human would behav ...
. In many cases, both humans and live chat tools work in tandem to improve the digital customer experience. The following are web-based live support applications, which enable website visitors to chat with the sales or support people of the website in real-time. Webmasters only need to paste a piece of code onto the web pages to get them working. * Comm100 Live Chat * eGain *
LiveChat LiveChat is an online customer service software with online chat, help desk, help desk software, and web analytics capabilities. It was first launched in 2002 and is currently developed and offered in a SaaS (software as a service) business mode ...
* LivePerson * Podium * Velaro


Web-based chat services

There's plenty of web chat services and
chat rooms The term chat room, or chatroom (and sometimes group chat; abbreviated as GC), is primarily used to describe any form of synchronous conferencing, occasionally even asynchronous conferencing. The term can thus mean any technology, ranging from ...
that allow communication – often directly addressed, but anonymous, between users in a multi-user environment. These services are used for one-to-one and one-to-many communication. Websites with browser-based chat services include: * Greek-Chat.gr * Chat-Avenue * Chat Television (No longer available) * Convore (No longer available) *
Cryptocat Cryptocat is a discontinued open-source desktop application intended to allow encrypted online chatting available for Windows, OS X, and Linux. It uses end-to-end encryption to secure all communications to other Cryptocat users. Users are giv ...
(Discontinued) * eBuddy *
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Mosk ...
*
FilmOn FilmOn is an Internet-based television provider owned by FilmOn.TV Networks Inc. FilmOn.TV Networks is owned by Alki David, who founded the company in 2006. Programming FilmOn is a subscription-based Internet-based television service allowin ...
*
Gmail Gmail is a free email service provided by Google. As of 2019, it had 1.5 billion active users worldwide. A user typically accesses Gmail in a web browser or the official mobile app. Google also supports the use of email clients via the POP and ...
*
Google+ Google+ (pronounced and sometimes written as Google Plus; sometimes called G+) was a social network owned and operated by Google. The network was launched on June 28, 2011, in an attempt to challenge other social networks, linking other Google p ...
(No longer available) * Hall.com * MeBeam * Meebo (No longer available) *
Mibbit Mibbit is a web-based client for web browsers that supports Internet Relay Chat (IRC), Yahoo! Messenger, and Twitter. It is developed by Jimmy Moore and is designed around the Ajax model with a user interface written in JavaScript. It is the I ...
(No longer available) * Movim * Omegle * Talkomatic * Tegsoft * Tokbox (No longer available) * Tinychat * Trillian * Userplane (No longer available) * Woo Media (No longer available) * Zumbl (No longer available)


See also

*
Chat room The term chat room, or chatroom (and sometimes group chat; abbreviated as GC), is primarily used to describe any form of synchronous conferencing, occasionally even asynchronous conferencing. The term can thus mean any technology, ranging from ...
*
Instant messaging Instant messaging (IM) technology is a type of online chat allowing real-time text transmission over the Internet or another computer network. Messages are typically transmitted between two or more parties, when each user inputs text and trigge ...
*
List of collaborative software This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics. It also includes a section of project collaboration software, which is a standard fea ...
* List of online chat software *
Online chat Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Ther ...
*
Shoutbox A shoutbox, saybox, tagboard, chatterbox or chat box is a chat-like feature of some websites that allows people to quickly leave messages on the website, generally without any form of user registration. In their simplest form, shoutboxes are sim ...


References


External links

* {{Computer-mediated communication Internet culture Online chat Chat Web 1.0