Julie Seitter (née Julie Stinneford) is a professional voice talent who can be heard as "Julie", the

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agent for

Amtrak The National Railroad Passenger Corporation, doing business as Amtrak () , is the national passenger railroad company of the United States. It operates inter-city rail service in 46 of the 48 contiguous U.S. States and nine cities in Canada ...

's automated information and reservation telephone system. Julie's positive voice personality—described as "spunky", "tirelessly chipper", "perky", "unshakably courteous", and "reassuring"—has been cited as one of the reasons for the success of the Amtrak system. Upon the automated system's confirmation of a caller's spoken instruction, Seitter's recorded voice would cheerily intone, "Great!" or "Got it!", while a

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failure might prompt the message, "I'm sorry, I'm having trouble understanding you..." On

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in 2002, Seitter's voice was featured, in character, in a humorous

National Public Radio National Public Radio (NPR, stylized in all lowercase) is an American privately and state funded nonprofit media organization headquartered in Washington, D.C., with its NPR West headquarters in Culver City, California. It differs from other ...

story, and Seitter's Amtrak persona was parodied in a recurring ''

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'' sketch in 2005–2006, with

Rachel Dratch Rachel Susan Dratch (born February 22, 1966) is an American actress, comedian, and writer. After she graduated from Dartmouth College she moved to Chicago to study improvisational theatre at The Second City and ImprovOlympic. Her breakthrough r ...

as "Julie". Seitter made a one-time appearance on ''

Jeopardy! ''Jeopardy!'' is an American game show created by Merv Griffin. The show is a quiz competition that reverses the traditional question-and-answer format of many quiz shows. Rather than being given questions, contestants are instead given gene ...

'' as a contestant on February 28, 2006. , Seitter resided in Littleton, Massachusetts with her husband and two children.

Amtrak agent

The

-based Amtrak system using recordings of Julie's voice as an automated reservation agent premiered in April 2001, and soon garnered a caller approval rating of over 90% while saving the railway system an estimated more than $13 million. Seitter recorded herself for the "Julie" system (which the rail network named for her) working out of a basement studio in her Massachusetts home. She later moved, and now works out of a room in the attic of a new house.

References

{{DEFAULTSORT:Seitter, Julie American voice actresses Contestants on American game shows Living people People from Littleton, Massachusetts Year of birth missing (living people) Place of birth missing (living people) Actresses from Massachusetts 21st-century American women