Induction training
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human resource development Training and development involve improving the effectiveness of organizations and the individuals and teams within them. Training may be viewed as related to immediate changes in organizational effectiveness via organized instruction, while deve ...
, induction training introduces new employees to their new
profession A profession is a field of work that has been successfully ''professionalized''. It can be defined as a disciplined group of individuals, '' professionals'', who adhere to ethical standards and who hold themselves out as, and are accepted by ...
or job
role A role (also rĂ´le or social role) is a set of connected behaviors, rights, moral obligation, obligations, beliefs, and social norm, norms as conceptualized by people in a social situation. It is an expected or free or continuously changing behavi ...
, within an organisation. As a form of systematic training, induction training familiarises and assists new employees with their employer, workforce and
job design Work design (also referred to as job design or task design) is an area of research and practice within industrial and organizational psychology, and is concerned with the "content and organization of one's work tasks, activities, relationships, an ...
. The scale of induction training varies between organisations, with smaller firms typically conducting induction in the early months of employment, in comparison to larger corporations who dedicate greater time and resources to its completion.


Process of induction training

Training can be systematic or unsystematic training. Induction training is systematic training. The systematic model supplements natural learning with a systematic intervention that relates to the organisation's objectives. The features of induction training include: * Training is part of the organisation's overall planning process and is in line with its goals. * The organisation has a training strategy which shapes the approach to
employee development Employment is a relationship between two parties regulating the provision of paid labour services. Usually based on a contract, one party, the employer, which might be a corporation, a not-for-profit organization, a co-operative, or any oth ...
. * Skills are planned for and addressed systematically through formal training. * There is a continuous cycle of training analysis, activity and
evaluation Evaluation is a systematic determination and assessment of a subject's merit, worth and significance, using criteria governed by a set of standards. It can assist an organization, program, design, project or any other intervention or initiative to ...
. In small organisations, the responsibility for carrying out the induction training usually rests with one person. In larger organisations, the responsibility is shared between
manager Management (or managing) is the administration of an organization, whether it is a business, a nonprofit organization, or a government body. It is the art and science of managing resources of the business. Management includes the activities ...
s, supervisors and
human resources Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy. A narrower concept is human capital, the knowledge and skills which the individuals command. Similar terms include ...
. In the case of both big and small organisations the employees and his/her, senior manager play a major role in inducting an employee. Their responsibility is to ensure that the induction program is followed and the desired induction goals are achieved. During the Induction, the human resources are responsible for preparing the induction checklist (updating periodically), the planning and administration of the formal program, assisting and advising employees The induction itself is usually conducted within the
workplace A workplace is a location where someone works, for their employer or themselves, a place of employment. Such a place can range from a home office to a large office building or factory. For industrialized societies, the workplace is one of th ...
by competent trainers and speakers in a presentation format. Induction training can also be in a written format, which can be sent to a new employee before they start, or handed to them when they start or delivered as a computer-based format.


Effective induction training

The induction is the first real opportunity new employees get to experience their new employer. If for example the trainer is no good or the facilitation lacks, new employees may quickly become bored and may even question their choice of employment. Induction training must be comprehensive, collaborative, systematic and coherent to be effective and make a positive impact with the trainee. According to
TPI-theory The theory of TPI is an attempt to reconcile theoretical understanding of organizational socialization such as the process of integration. TPI-theory refers that new employees need to develop theoretical (T) and practical (P) skills towards the pe ...
, training should include development of theoretical and practical skills, but also meet interaction needs that exist among the new employees. There are different ways in which different businesses conduct induction training in order to enable new staff and recruits to do their work. I.e. Starbucks, who ensure their induction is very practical to set the expectations of the job compared to the Exxonmobil Graduate schemes program which spans the first year of employment, with the bulk of the induction training happening in the first two weeks to ensure they have built up the background knowledge before learning about job or role particular training. The right balance of training will not be too intensive an information-giving session as this will be ineffective as individuals will start to lose concentration and may end up missing crucial information.


Objectives of induction training

The primary goal of induction training is to facilitate employees' smooth entry into the organisation. The goals of induction training are in line with those of the wider induction process, and include: *Creating a positive atmosphere * Addressing any new job concerns * Increasing comfort level and feeling of belonging * Increasing knowledge of the organisation and its procedures & policies * Sharing organisational values * Sharing job specific information *Improving staff morale and
corporate culture Historically there have been differences among investigators regarding the definition of organizational culture. Edgar Schein, a leading researcher in this field, defined "organizational culture" as comprising a number of features, including a ...
. After induction training is complete, the employee should know the requirements of the particular task they will perform within the organisation and be successfully integrated into the specific area in which their work will be performed.


Alternatives to induction training

An alternative to Induction training is
coaching Coaching is a form of development in which an experienced person, called a ''coach'', supports a learner or client in achieving a specific personal or professional goal by providing training and guidance. The learner is sometimes called a ''coa ...
. Coaching is a partnership in which employees aim to achieve support and advice from a more senior colleague whilst on the job.Rogers, J., 2012. ''Coaching Skills: A Handbook''. Berkshire. Open University Press. Staff Retreats is another form of introduction for new employees. Businesses pause once or twice a year to analyse policies and procedures and also look through their systems and processes. The main objective is looking at ways to improve efficiency of their business.
On the job training On-the-job training (widely known as OJT) is an important topic of human resource management. It helps develop the career of the individual and the prosperous growth of the organization. On the job training is a form of training provided at the wor ...
is also an alternative to induction training and is given to an employee at their workplace while they are doing the job. Group discussions are another possible alternative for induction training. Group discussions are informal gatherings of individuals in order to discuss ideas and information while suggesting how new recruits can cope with the new environment.


Induction training during a pandemic

With the rise of a global pandemic, it has been essential to mitigate risk and face-to-face contact points for almost every business. Many businesses have turned to using online inductions. - making it safer for all parties involved in the induction process whilst maintaining productivity. These moves to online based inductions are proving to be a permanent shift in working practices. Early adopters of online inductions have been at an advantage as they are set up ready to update their inductions with Covid-19 information quickly.


Benefits

The induction process familiarises new employees with the business and the people. Induction training enables a new recruit to become productive as quickly as possible. The cost of not training is considered higher than the cost of training.Cushway, B., 2011. ''The Employers Handbook 2011-12: An Essential Guide to Employment Law, Personnel Policies and Procedures''. 1st ed. London : Kogan Page Limited. p.107. The main advantage of induction training is that it can be brief and informative allowing businesses to save time and money on planning and conducting the training whilst supplying key information to new entrants. Induction training ensure staff are equipped with the necessary skills, motivation and capacity for productivity to achieve organisational goals. Induction training also helps to provide individuals with a professional impression of the company and its aims and objectives allowing new entrants to work towards these aims and exceed them.


References

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