The Indian Telecommunications Service, widely known as ITS, and earlier known as 'Telegraph Engineering Service Class I' (TES Class I) is one of the gazetted

Central Civil Services The Central Civil Services (CCS) is part of Civil Services of India and are concerned directly with the union non-political executive administration and is the permanent Executive body of the federal Government of India. Most of the specialized fiel ...

(technical) under Group 'A' of the

executive branch The Executive, also referred as the Executive branch or Executive power, is the term commonly used to describe that part of government which enforces the law, and has overall responsibility for the governance of a state. In political systems ...

of the

Government of India The Government of India ( ISO: ; often abbreviated as GoI), known as the Union Government or Central Government but often simply as the Centre, is the national government of the Republic of India, a federal democracy located in South Asia, ...

. The appointment to this service is done through Combined Engineering Services Exam held every year by

Union Public Service Commission The Union Public Service Commission ( ISO: ), commonly abbreviated as UPSC, is India's premier central recruitment agency for recruitment of all the Group 'A' officers under Government of India. It is responsible for appointments to and exam ...

(UPSC) of India. The service was created to meet the techno managerial needs of the government in areas related to telecommunications. The

Department of Telecommunications The Department of Telecommunications, abbreviated to DoT, is a department of the Ministry of Communications of the executive branch of the Government of India. History Telecom services have been recognized the world-over as an important tool f ...

(DOT) had been managed for years by the officers of this permanent cadre, called the Indian Telecommunications Service (ITS).The officers of ITS work under restrictions and rules of Central Civil Services (Conduct) rules. The officers of ITS are working in senior positions in the Department of Telecommunications (DoT),

Telecom Enforcement Resource and Monitoring Telecom Enforcement Resource and Monitoring (TERM), formerly known as Vigilance Telecom Monitoring (VTM), is the vigilance and monitoring wing of the Indian Department of Telecommunications (DoT). TERM is made up of 34 Cells in India's 22 telecom ...

(TERM Cells) now known as DoT Licensed Service Area(LSA),

Bharat Sanchar Nigam Limited Bharat, or Bharath, may refer to: * Bharat (term), the name for India in various Indian languages ** Bharata Khanda, the Sanskrit name for the Indian subcontinent (or South Asia) * Bharata, the name of several legendary figures or groups: ** Bhar ...

(BSNL), Mahanagar Telephone Nigam (MTNL), Telecommunications Consultants India Limited (TCIL),

Telecom Regulatory Authority of India The Telecom Regulatory Authority of India (TRAI) is a regulatory body set up by the Government of India under section 3 of the Telecom Regulatory Authority of India Act, 1997. It is the regulator of the telecommunications sector in India. ...

(TRAI), Telecom Disputes Settlement and Appellate Tribunal (TDSAT),

Unique Identification Authority of India Aadhaar ( hi, आधार, ādhār, lit=base, foundation, bn, আধার) is a 12-digit unique identity number that can be obtained voluntarily by the citizens of India and resident foreign nationals who have spent over 182 days in twelv ...

(UID),

Central Vigilance Commission Central Vigilance Commission (CVC) is an apex Indian governmental body created in 1964 to address governmental corruption. In 2003, the Parliament enacted a law conferring statutory status on the CVC. It has the status of an autonomous body, f ...

(CVC), Metro Rail Corporations etc. At present, ITS officers are also working in many Departments of central government and state government on deputation. Department of Telecommunications,

Ministry of Communications (India) Ministry of Communications is a Central ministry under the Government of India responsible for telecommunications and postal service. It was carved out of Ministry of Communications and Information Technology (India), Ministry of Communications ...

, under the Government of India, is the Cadre Controlling Authority of the Indian Telecommunication Service.

History

Telecommunications in India began with the introduction of the

telegraph Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas ...

. The Indian postal and telecom sectors are one of the world's oldest. In 1850, the first experimental electric telegraph line was started between

Calcutta Kolkata (, or , ; also known as Calcutta , the official name until 2001) is the capital of the Indian state of West Bengal, on the eastern bank of the Hooghly River west of the border with Bangladesh. It is the primary business, commer ...

and

Diamond Harbour Diamond Harbour () is a town and a municipality of the South 24 Parganas district in the Indian state of West Bengal. It is situated on the eastern banks of the Hooghly River. It is the headquarters of the Diamond Harbour subdivision. Histor ...

. In 1851, it was opened for the use of the

British East India Company The East India Company (EIC) was an English, and later British, joint-stock company founded in 1600 and dissolved in 1874. It was formed to trade in the Indian Ocean region, initially with the East Indies (the Indian subcontinent and South ...

. The Posts and Telegraphs department occupied a small corner of the Public Works Department, at that time. The construction of of telegraph lines was started in November 1853. These connected Kolkata (then Calcutta) and

Peshawar Peshawar (; ps, پېښور ; hnd, ; ; ur, ) is the sixth most populous city in Pakistan, with a population of over 2.3 million. It is situated in the north-west of the country, close to the International border with Afghanistan. It is ...

in the north;

Agra Agra (, ) is a city on the banks of the Yamuna river in the Indian state of Uttar Pradesh, about south-east of the national capital New Delhi and 330 km west of the state capital Lucknow. With a population of roughly 1.6 million, Agra ...

Mumbai Mumbai (, ; also known as Bombay — the official name until 1995) is the capital city of the Indian state of Maharashtra and the ''de facto'' financial centre of India. According to the United Nations, as of 2018, Mumbai is the secon ...

(then Bombay) through Sindwa Ghats, and

Chennai Chennai (, ), formerly known as Madras ( the official name until 1996), is the capital city of Tamil Nadu, the southernmost Indian state. The largest city of the state in area and population, Chennai is located on the Coromandel Coast of th ...

(then Madras) in the south;

Ootacamund Ooty (), officially known as Udhagamandalam (also known as Ootacamund (); abbreviated as Udhagai), is a city and a municipality in the Nilgiris district of the South Indian state of Tamil Nadu. It is located north west of Coimbatore and ...

and

Bangalore Bangalore (), officially Bengaluru (), is the capital and largest city of the Indian state of Karnataka. It has a population of more than and a metropolitan population of around , making it the third most populous city and fifth most ...

William O'Shaughnessy William O'Shaughnessy, The O'Shaughnessy (1673 – 2 January 1744) was an Irish Chief and Major-General. Early life William O'Shaughnessy was a member of the Uí Seachnasaigh (O'Shaughnessy) of Cenél Áeda na hEchtge in south County Galway. Hi ...

, who pioneered the

and telephone in India, belonged to the Public Works Department, and worked towards the development of telecom throughout this period. A separate department was opened in 1854 when telegraph facilities were opened to the public. In the beginning the Indian Telegraph Department (ITD) comprised operating and maintenance staff, headed by one Superintendent of Telegraphs and with three Deputy Superintendents in Bombay, Madras and Pegu in Burma and Inspectors at Indore, Agra, Kanpur and Banares. The first Superintendent was

, who later became the first Director-General of ITD. The first India-Ceylon cable was laid in 1858. In 1865, the first Indo-European telegraph communication was effected and two years later a new cable was laid between India and Ceylon (Sri Lanka). In 1873, Duplex telegraphy was introduced between Bombay and Calcutta. In 1880, two

telephone companies A telephone company, also known as a telco, telephone service provider, or telecommunications operator, is a kind of communications service provider (CSP), more precisely a telecommunications service provider (TSP), that provides telecommunicat ...

namely The Oriental Telephone Company Ltd. and The Anglo-Indian Telephone Company Ltd. approached the

to establish

telephone exchange telephone exchange, telephone switch, or central office is a telecommunications system used in the public switched telephone network (PSTN) or in large enterprises. It interconnects telephone subscriber lines or virtual circuits of digital syste ...

in India. The permission was refused on the grounds that the establishment of telephones was a Government monopoly and that the Government itself would undertake the work. In 1881, the Government later reversed its earlier decision and a licence was granted to the Oriental Telephone Company Limited of England for opening telephone exchanges at

Bombay Mumbai (, ; also known as Bombay — List of renamed Indian cities and states#Maharashtra, the official name until 1995) is the capital city of the Indian States and union territories of India, state of Maharashtra and the ''de facto'' fin ...

Madras Chennai (, ), formerly known as Madras ( the official name until 1996), is the capital city of Tamil Nadu, the southernmost Indian state. The largest city of the state in area and population, Chennai is located on the Coromandel Coast of th ...

and

Ahmedabad Ahmedabad ( ; Gujarati: Amdavad ) is the most populous city in the Indian state of Gujarat. It is the administrative headquarters of the Ahmedabad district and the seat of the Gujarat High Court. Ahmedabad's population of 5,570,585 (per ...

and the first formal telephone service was established in the country. On 28 January 1882, Major E. Baring, Member of the

Governor General of India The Governor-General of India (1773–1950, from 1858 to 1947 the Viceroy and Governor-General of India, commonly shortened to Viceroy of India) was the representative of the monarch of the United Kingdom and after Indian independence in 1 ...

's Council declared open the Telephone Exchanges in Calcutta, Bombay and Madras. The exchange in Calcutta named the "Central Exchange" had a total of 93 subscribers in its early stage. Later that year, Bombay also witnessed the opening of a telephone exchange. The important year was 1905 when the control of the Telegraph Department was transferred from the PWD to the Commerce & Industry Department except for matters connected with buildings and electricity. A year later, the baudot system was introduced between Calcutta and Bombay and between Calcutta and Rangoon. In 1907, women signallers were employed for the first time. In 1910 the technical branch came into being as a separate organisation under the Electrical Engineer in Chief. The next two years saw the introduction of Circle Scheme and decentralisation and two years later, that is, in 1914, the Postal and Telegraph Departments were amalgamated under a single Director-General. The year also witnessed the opening of the first automatic exchange at Simla (Shimla) with a capacity of 700 lines and 400 actual connections. Radio telephone communications between England and India were opened in 1933; the Indo-Burma Radio Telephone service started functioning between Madras and Rangoon in 1936; the Burma and Aden telegraph systems, which were a part of the Indian telegraph system, got separated in 1937; deluxe telegrams with foreign countries were introduced in 1937; the Bombay-Australian wireless telegraph service and Bombay-China wireless service were inaugurated in 1942; the Bombay, Calcutta and Madras Telephone Systems were taken over by the ITD in 1943; a Telecommunications Development Board was set up; the Bombay-New York Wireless Telegraph Service was commissioned in 1944. In the 1980s, the first satellite earth station for domestic communications was set up at Secundrabad, the Troposcatter system link with the Soviet Union was inaugurated, the first SPC electronic digital telex exchange and the first SPC analogue electronic trunk automatic exchange were commissioned in Bombay, the Centre for Development of Telematics (C-DOT) was established, the first mobile telephone service and the first radio paging service were introduced in Delhi, Mahanagar Telephone Nigam Ltd. (MTNL) and Videsh Sanchar Nigam Ltd. (VSNL) were set up, and the international gateway packet switch system was commissioned in Bombay. The 1980s also saw the restructuring of the P&T Department into the Department of Posts and the Department of Telecommunications, the constitution of Telecom Commission, and the reorganisation of telecommunication circles with the Secondary Switching Areas as the basic units. Indian Telecommunication Service (ITS) was constituted in 1965 as Telegraph Engineering Service Group ‘A’ which was renamed as ITS in 1978. Prior to this, this service was known as “Superior Telegraph Engineering and Wireless Branches of the Posts and Telegraphs Department” dating to pre-independence times. This service is primarily responsible for policy, technical, administrative and managerial functions of the government in the areas related to telecommunications.

Recruitment

ITS (Indian Telecommunication Service) is an organized Group-A service for which recruitment is conducted through competitive examination called Engineering Service Examination (ESE) which is a three-stage competitive examination (preliminary, main and personality tests) and is conducted by the UPSC every year. Officers recruited through ESE manage diverse fields. Recruitment by UPSC to Group A Services/Posts are made under the following categories of Engineering: :I. Civil Engineering :II. Mechanical Engineering :III. Electrical Engineering :IV. Electronics & Telecommunication Engineering Appointments to ITS are made in category IV, i.e., Electronics & Telecommunication Engineering.

Training

After recruitment through Engineering Services Examination conducted by UPSC, the officers undergo a rigorous two-year probation course at National Telecommunication Institute for Policy Research Innovation and Training(www.ntiprit.gov.in) at Ghaziabad where ITS probationers are groomed as Future leaders to handle various techno-managerial matters in Government of India. During probation, ITS Officers undergo various study visits across India to study various ICT best practices and practical exposure of various technological developments. To foster innovation and to create holistic development of probationers, ITS probationers also undergo various attachments to TRAI, NoCC, Smart City Mission, Election Commission of India, NDMA etc. Officers also undergo a 15-week Foundation course where they are provided with Rural and Urban site visit exposure along with various management and administration functions like Law, Polity, Disaster Management, Management etc. Side wing of ALTTC, Ghaziabad

As ITS Officers are backbone enablers of various digital technological developments in India, they are imparted latest training pertaining to various administrative and technical aspects. The officers are also deputed for on job field training in various areas like Disaster Management, Coordination with states, telecom operations etc. During probation, Officers also get the opportunity to meet various Government dignitaries like Hon'ble President of India, Hon'ble Vice President of India and Hon'ble Minister of Communications etc.

Appointments and responsibilities

After Selection through UPSC Engineering Services Exam, ITS Officers attend 2 years Probationary training. After probation, ITS Officers are posted in DoT HQs, Telecom Engineering Centre, DoT LSA Units (Field Enforcement Units of DoT) at all India locations. ITS officers are working at various positions across India and are liable to be transferred across India. The officers of ITS work in DoT, TRAI, TDSAT, Cabinet Secretariat, Ministry of Home Affairs, UIDAI, Ministry of Power, Department of Pharmaceuticals, Department of Defence, National Highway Authority of India,

RITES Rail India Technical and Economic Service Limited, abbreviated as RITES Ltd, is a wholly owned subsidiary of the Indian Railways, Ministry of Railways, Government of India. It is an engineering consultancy corporation, specializing in the field ...

IRCON Ircon International, or Indian Railway Construction Limited (IRCON), is an Indian engineering & construction corporation, specialized in transport infrastructure. The public sector undertaking was established in 1976, by the Indian Railways un ...

, TCIL, UPSC, SSC, Patents and Copyrights Office, Election Commission of India, IBBI, SFIO and various other Ministries and Statutory bodies of India along with various state governments. ITS officers are not only playing a key role in various ICT initiatives of Government of India but a key contributors in assisting states in formation of their ICT policies of states like IoT policies, Electronics Manufacturing etc.

Brief Duties and Responsibilities of Officers of ITS GR.'A'

:I. Issuing various types of Licenses/Registrations to Telecom Service Providers, Internet Service Providers etc and other service providers etc. :II. Handling Matters related to National Security and Lawful Interception :III. Handling of Policy, Licensing and Coordination matters relating to telegraphs,Satellite, telephones, wireless, data, facsimile and telematic services and other like forms of communications in Department of Telecommunications :IV. International cooperation in matters connected with telecommunications including matters relating to all international bodies dealing with telecommunications such as International Telecommunication Union (ITU), its Radio Regulation Board (RRB), Radio Communication Sector (ITU-R), Telecommunication Standardization Sector (ITU-T), Development Sector (ITU-D), International Telecommunication Satellite Organization (INTELSAT), International Mobile Satellite Organization (INMARSAT), Asia Pacific Telecommunication (APT). :V. Handling various National Importance projects like Bharat Net Project (backbone of Flagship Mission-Digital India Campaign), LWE Project, NE Telecom Connectivity plan etc. :VI. Coordination with various state Authorities for CCTNS Project,anchoring of CERTs,Smart City Project, Disaster Management, RoW issues, EMF Monitoring. :VII. Ensuring Network coverage/connectivity of villages for Direct Benefit Transfer(DBT) mission and of Banks in rural areas under Financial Inclusion Planning (FIP) :VIII. Design, Planning, Implementation of projects funded by DoT & USOF :IX. Making various ICT related standards pertaining to various ICT products along with preparation of various GRs, IRs, White papers etc and Improving the ICT Development Index of India. :X. Human Resource Development and Capacity Building of ITS, Gr.'A' : XI. Investigation and curbing of Illegal activities in Telecom Networks, Analysis of Telecom Traffic, Call drop issues etc.. : XII. Works related to inspection of sites related to EMR Measurement and monitoring etc.. : XIII. Various Audits related to CAF, Security Audit of Networks of all Telecom and Internet Service Providers of India. :XIV. Act as a technical interface between Law Enforcement Agencies(LEAs) and Telecom Service Providers.

Designations

The designations and time-scales within the Indian Telecom Service are as follows after cadre restructure

Cadre controlling authority

Member (Services), Telecom Commission of India is cadre controlling authority of ITS, Group A. Member(Services)is ''ex officio'' Secretary to Government of India. ' Currently, Shri Deepak Chaturvedi, ITS is Member(Services), Department of Telecom, Government of India and cadre controlling authority of Indian Telecommunication Service.

References

External links

Officers' Portal

UPSC Official Website

National Telecom Academy Website

Cadre strength
{{DEFAULTSORT:Telecommunication Service Central Civil Services (India) Telecommunications in India Indian Engineering Services Ministry of Communications and Information Technology (India)