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Ultimate Kronos Group (UKG) is an American multinational
technology company A technology company (or tech company) is an electronics-based technological company, including, for example, business relating to digital electronics, software, and internet-related services, such as e-commerce services. Details According to '' ...
with dual headquarters in
Lowell, Massachusetts Lowell () is a city in Massachusetts, in the United States. Alongside Cambridge, It is one of two traditional seats of Middlesex County. With an estimated population of 115,554 in 2020, it was the fifth most populous city in Massachusetts as ...
, and
Weston, Florida Weston is a city in Broward County, Florida, United States, just west of Fort Lauderdale. It is part of the Miami metropolitan area, which is anchored by Miami. The population was 68,107 at the 2020 census. Weston is 30 miles northwest of Miam ...
. It provides
workforce management Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human ...
and
human resource management Humans (''Homo sapiens'') are the most abundant and widespread species of primate, characterized by bipedalism and exceptional cognitive skills due to a large and complex brain. This has enabled the development of advanced tools, culture ...
services. The company was founded in April 2020 as a result of the merger of Ultimate Software and Kronos Incorporated. Former Kronos CEO Aron Ain was the CEO and chairperson of the combined company until July 1, 2022, when he stepped down as CEO to become Executive Chairperson.


History

On February 20, 2020, Ultimate Software and Kronos Incorporated announced they agreed to form a new
cloud computing Cloud computing is the on-demand availability of computer system resources, especially data storage ( cloud storage) and computing power, without direct active management by the user. Large clouds often have functions distributed over mu ...
venture specializing in
workforce management Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human ...
and human capital management. The combined company, valued at $22 billion, would be one of the largest cloud computing companies. Kronos CEO Aron Ain became CEO and chairman of the new company, with more than 12,000 employees and dual headquarters in
Lowell, Massachusetts Lowell () is a city in Massachusetts, in the United States. Alongside Cambridge, It is one of two traditional seats of Middlesex County. With an estimated population of 115,554 in 2020, it was the fifth most populous city in Massachusetts as ...
, and
Weston, Florida Weston is a city in Broward County, Florida, United States, just west of Fort Lauderdale. It is part of the Miami metropolitan area, which is anchored by Miami. The population was 68,107 at the 2020 census. Weston is 30 miles northwest of Miam ...
. The merger was officially completed on April 1, 2020, and in August, the company's name was announced as Ultimate Kronos Group (UKG), which became effective on October 1. When discussing the name, Ain said it was chosen as a "reflection to honor our past as we also thought about what we wanted to be in the future ..We didn't want to lose who we were and what we've achieved." Ain also said the company planned to primarily call itself UKG. Fortune reports that due to the impact of COVID-19, the majority of UKG's workers switched to remote work from home. In May 2021, the company appointed tech industry veteran Brian Reaves as the company's Chief Belonging, Diversity, and Equity Officer. UKG has been noted for its inclusive, diversified workforce and community-oriented work environment. In December 2021, UKG launched its ''Close the Gap Initiative'', a $3 million campaign funded by the company to address salary inequity for U.S. workers' wages, in particular for women and people of color. In June 2022, UKG announced the promotion of Christopher Todd from President to chief executive officer, with Aron Ain becoming Executive Chairperson effective July 1, 2022.


Mergers and acquisitions

Following the merger of Ultimate Software and Kronos Incorporated, the Ultimate Kronos Group was established in April 2020. According to
Society for Human Resource Management The Society for Human Resource Management (SHRM) is a professional human resources membership association headquartered in Alexandria, Virginia. SHRM promotes the role of HR as a profession and provides education, certification, and networking to ...
, the new company became one of the largest HR technology vendors in the highly competitive economy section that include
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,
Ceridian Ceridian HCM is an American provider of human resources software and services with employees in the USA, Canada, Europe, Australia and Mauritius. It is a publicly traded company on the New York Stock Exchange. History Ceridian is a descenda ...
,
Microsoft Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washi ...
,
Oracle An oracle is a person or agency considered to provide wise and insightful counsel or prophetic predictions, most notably including precognition of the future, inspired by deities. As such, it is a form of divination. Description The word ...
Taleo Taleo Corporation was a publicly traded database vendor based in Dublin, California which was acquired by Oracle in 2012. Taleo's product offerings primarily focus on talent acquisition (recruitment), performance management, learning and develop ...
, SAP Successfactors, and Workday. In June 2021, the company acquired EverythingBenefits, a developer of cloud-based business software that connects employers to the insurance, retirement and other information. The acquisition allowed UKG to incorporate EverythingBenefits’
procedural knowledge Procedural knowledge (also known as knowing-how, and sometimes referred to as practical knowledge, imperative knowledge, or performative knowledge) is the knowledge exercised in the performance of some task. Unlike descriptive knowledge (also kno ...
including its suite of payroll, HR service delivery, and workforce management, among other tools. On September 1, 2021, UKG bought ''Great Place to Work'', the company behind
Fortune Fortune may refer to: General * Fortuna or Fortune, the Roman goddess of luck * Luck * Wealth * Fortune, a prediction made in fortune-telling * Fortune, in a fortune cookie Arts and entertainment Film and television * ''The Fortune'' (1931 film) ...
’s annual list of ''100 Best Companies to Work For''. In November 2022, it was announced UKG had acquired the
Oxford Oxford () is a city in England. It is the county town and only city of Oxfordshire. In 2020, its population was estimated at 151,584. It is north-west of London, south-east of Birmingham and north-east of Bristol. The city is home to the ...
-headquartered strategic workforce planning software company, Quorbit.


Workforce Institute

Established in 2007, Workforce Institute is the company's think tank and research platform for organizations providing information on the Human Capital Management issues that includes working environment optimization, analytical and educational tools, accommodation of people with disabilities and more. The organization also conducts surveys and issues annual reports on global workforce trends and developments.


Ransomware attack

In December 2021, UKG disclosed that it was targeted by a
ransomware Ransomware is a type of malware from cryptovirology that threatens to publish the victim's personal data or permanently block access to it unless a ransom is paid off. While some simple ransomware may lock the system without damaging any files, ...
attack that was first detected on December 11, 2021. The malware attack affected the Kronos Private Cloud feature used by many large businesses including
Boots A boot is a type of footwear. Boot or Boots may also refer to: Businesses * Boot Inn, Chester, Cheshire, England * Boots (company), a high-street pharmacy chain and manufacturer of pharmaceuticals in the United Kingdom * The Boot, Cromer St ...
,
Gap Inc. The Gap, Inc., commonly known as Gap Inc. or Gap (stylized as GAP), is an American worldwide clothing and accessories retailer. Gap was founded in 1969 by Donald Fisher and Doris F. Fisher and is headquartered in San Francisco, California. The c ...
,
Marriott International Marriott International, Inc. is an American multinational company that operates, franchises, and licenses lodging including hotel, residential, and timeshare properties. It is headquartered in Bethesda, Maryland. The company was founded by ...
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MGM Resorts International MGM Resorts International is an American global hospitality and entertainment company operating destination resorts in Las Vegas, Massachusetts, Detroit, Mississippi, Maryland, and New Jersey, including Bellagio, Mandalay Bay, MGM Grand, and ...
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PepsiCo PepsiCo, Inc. is an American multinational food, snack, and beverage corporation headquartered in Harrison, New York, in the hamlet of Purchase. PepsiCo's business encompasses all aspects of the food and beverage market. It oversees the manufa ...
,
Sainsbury's J Sainsbury plc, trading as Sainsbury's, is the second largest chain of supermarkets in the United Kingdom, with a 14.6% share of UK supermarket sales. Founded in 1869 by John James Sainsbury with a shop in Drury Lane, London, the company ...
,
Samsung The Samsung Group (or simply Samsung) ( ko, 삼성 ) is a South Korean multinational manufacturing conglomerate headquartered in Samsung Town, Seoul, South Korea. It comprises numerous affiliated businesses, most of them united under the ...
, Staples Inc.,
Tesla, Inc. Tesla, Inc. ( or ) is an American multinational automotive and clean energy company headquartered in Austin, Texas. Tesla designs and manufactures electric vehicles (electric cars and trucks), battery energy storage from home to grid- ...
,
Whole Foods Market Whole Foods Market IP, Inc., a subsidiary of Amazon, is an upscale American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives. A ...
,
Yamaha Corporation is a Japanese multinational corporation and conglomerate with a very wide range of products and services. It is one of the constituents of Nikkei 225 and is the world's largest musical instrument manufacturing company. The former motorcycle divi ...
,
YMCA YMCA, sometimes regionally called the Y, is a worldwide youth organization based in Geneva, Switzerland, with more than 64 million beneficiaries in 120 countries. It was founded on 6 June 1844 by George Williams in London, originally ...
, and others while some governmental entities such as the cities of Cleveland,
Springfield, Massachusetts Springfield is a city in the Commonwealth of Massachusetts, United States, and the seat of Hampden County. Springfield sits on the eastern bank of the Connecticut River near its confluence with three rivers: the western Westfield River, th ...
as well as the
New York Metropolitan Transportation Authority The Metropolitan Transportation Authority (MTA) is a public benefit corporation responsible for public transportation in the New York City metropolitan area of the U.S. state of New York. The MTA is the largest public transit authority in the ...
were also affected. A number of sources reported that the attack possibly occurred as a result of the
Log4Shell Log4Shell (CVE-2021-44228) was a zero-day vulnerability in Log4j, a popular Java logging framework, involving arbitrary code execution. The vulnerability had existed unnoticed since 2013 and was privately disclosed to the Apache Software Found ...
zero-day, but UKG claimed it did not have evidence of Log4Shell being responsible for the ransomware incident.


Ownership

Private equity firm
Hellman & Friedman Hellman & Friedman LLC (H&F) is an American private equity firm, founded in 1984 by Warren Hellman and Tully Friedman, that makes investments primarily through leveraged buyouts as well as growth capital investments. H&F has focused its efforts ...
, who was the
controlling shareholder A controlling interest is an ownership interest in a corporation with enough voting stock shares to prevail in any stockholders' motion. A majority of voting shares (over 50%) is always a controlling interest. When a party holds less than the major ...
of both Ultimate and Kronos, is the controlling shareholder of UKG.
The Blackstone Group Blackstone Inc. is an American alternative investment management company based in New York City. Blackstone's private equity business has been one of the largest investors in leveraged buyouts in the last three decades, while its real estate b ...
, which also owned stakes in both previous companies, is the largest minority investor with a 20–25 percent stake. Other minority investors include GIC,
Canada Pension Plan Investment Board The Canada Pension Plan Investment Board (CPPIB; french: Office d'investissement du régime de pensions du Canada), operating as CPP Investments (french: Investissements RPC), is a Canadian Crown corporation established by way of the 1997 ''Cana ...
, and JMI Equity.


Products and services

* UKG Pro * UKG Dimensions * UKG Ready * UKG HR Service Delivery (Formerly PeopleDoc) * UKG Virtual Roster


References


External links

*
Workforce Institute
{{authority control 2020 establishments in Florida 2020 establishments in Massachusetts American companies established in 2020 Cloud computing providers Companies based in Broward County, Florida Weston, Florida Companies based in Lowell, Massachusetts Human resource management software Multinational companies headquartered in the United States Private equity portfolio companies Privately held companies based in Florida Privately held companies based in Massachusetts Software companies based in Florida Software companies based in Massachusetts Software companies established in 2020 Software companies of the United States