ISO/IEC JTC 1/SC 40 IT Service Management and IT Governance is a standardization subcommittee of the Joint Technical Committee ISO/IEC JTC 1 of the

International Organization for Standardization The International Organization for Standardization (ISO ) is an international standard development organization composed of representatives from the national standards organizations of member countries. Membership requirements are given in Art ...

(ISO) and the International Electrotechnical Commission (IEC). ISO/IEC JTC 1/SC 40 develops and facilitates the development of international standards, technical reports, and technical specifications within the fields of

IT service management Information technology service management (ITSM) is the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers. Differing from more technology-or ...

and

IT governance Information technology (IT) governance is a subset discipline of corporate governance, focused on information technology (IT) and its performance and risk management. The interest in IT governance is due to the ongoing need within organization ...

, with a focus in IT activity such as audit,

digital forensics Digital forensics (sometimes known as digital forensic science) is a branch of forensic science encompassing the recovery, investigation, examination and analysis of material found in digital devices, often in relation to mobile devices and comp ...

, governance, risk management, outsourcing, service operations and service maintenance. The international

secretariat Secretariat may refer to: * Secretariat (administrative office) * Secretariat (horse) Secretariat (March 30, 1970 – October 4, 1989), also known as Big Red, was a champion American thoroughbred racehorse who is the ninth winner of the Ame ...

of ISO/IEC JTC 1/SC 40 is

Standards Australia Standards Australia is a standards organisation established in 1922 and is recognised through a Memorandum of Understanding (MoU) with the Australian government as the primary non-government standards development body in Australia. It is a com ...

(SA), located in Australia.

History

ISO/IEC JTC 1/SC 40 was formed at the November 2013, 28th JTC 1 Plenary held in Perros-Guirec, France. The subcommittee was established via Resolution 21 from this meeting, and its scope, secretariat, and possible liaisons determined. The new subcommittee combines the work of ISO/IEC JTC 1/WG 8 Governance of IT, ISO/IEC JTC 1/SC 7/WG 25 IT service management, and ISO/IEC JTC 1/SC 7/WG 27 IT enabled services/BPO (ITES/BPO).

Scope

The scope of ISO/IEC JTC 1/SC 40 is: "Standardization of IT Service Management and IT Governance" Develop standards, tools, frameworks, best practices and related documents for IT Service Management and IT Governance, including areas of IT activity such as audit, digital forensics, governance, risk management, outsourcing, service operations and service maintenance, but excluding subject matter covered under the scope and existing work programs of JTC 1/SC 27 and JTC 1/SC 38. The work will initially cover: *Governance of IT, including the development of the ISO/IEC 38500 series standards and related documents. *Operational aspects of Governance of IT, including ISO/IEC 30121 Information Technology — Governance of digital forensic risk framework, and interfaces with the management of IT as well as the role of governance in the area of business innovation. *All aspects relating to IT service management, including the development of the ISO/IEC 20000 series standards and related documents. *All aspects relating to IT-Enabled Services — Business Process Outsourcing, including the development of the ISO/IEC 30105 series standards and related documents.

Structure

ISO/IEC JTC 1/SC 40 is made up of three working groups (WGs), three study groups (SGs), and one advisory group (AG), each of which carries out specific tasks in standards development within the field of IT Service Management and IT Governance. The focus of each working group is described in the group’s terms of reference. The working groups, study groups, and advisory group of ISO/IEC JTC 1/SC 40 are:

Collaborations

ISO/IEC JTC 1/SC 40 works in close collaboration with a number of other organizations or subcommittees, both internal and external to ISO or IEC, in order to avoid conflicting or duplicative work. Organizations internal to ISO or IEC that collaborate with or are in liaison to ISO/IEC JTC 1/SC 40 include: *

ISO/IEC JTC 1/SC 7 ISO/IEC JTC 1/SC 7 Software and systems engineering is a standardization subcommittee of the Joint Technical Committee ISO/IEC JTC 1 of the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC ...

, Software and systems engineering *

ISO/IEC JTC 1/SC 27 ISO/IEC JTC 1/SC 27 Information security, cybersecurity and privacy protection is a standardization subcommittee of the Joint Technical Committee ISO/IEC JTC 1 of the International Organization for Standardization (ISO) and the International Elec ...

, IT security techniques * ISO/IEC JTC 1/SC 38, Distributed application platforms and services (DAPS) * ISO/TC 171, Document management applications * ISO/TC 258, Project, programme and portfolio management * ISO/PC 259, Outsourcing Organizations external to ISO or IEC that collaborate with or are in liaison to ISO/IEC JTC 1/SC 40 include: * Institute of Electrical and Electronics Engineers (IEEE) * Information Systems Audit and Control Association (ISACA) * Organization for the Advancement of Structured Information Standards (OASIS) * The IT Service Management Forum International Limited (itSMFI) *

International Accreditation Forum The International Accreditation Forum, Inc. (IAF) is the world association of Conformity Assessment Accreditation bodies and other bodies interested in conformity assessment in the fields of management systems, products, services, personnel and ...

(IAF)

Member countries

Countries pay a fee to ISO to be members of subcommittees. The 28 "P" (participating) members of ISO/IEC JTC 1/SC 40 are: Australia, Brazil, Canada, China, Côte d'Ivoire, Denmark, Finland, France, Germany, India, Italy, Japan, Republic of Korea, Luxembourg, Netherlands, New Zealand, Peru, Poland, Portugal, Romania, Russian Federation, Rwanda, Singapore, South Africa, Spain, Sweden, United Kingdom, and United States of America The 10 "O" (observing) members of ISO/IEC JTC 1/SC 40 are: Argentina, Austria, Belgium, Czech Republic, Hong Kong, Islamic Republic of Iran, Ireland, Kenya, Switzerland, and Uruguay.

Standards

ISO/IEC JTC 1/SC 40 currently has 11 published standards, as well as various other standards or technical reports under development within the field of IT service-management and IT governance. These include:

References

External links

ISO/IEC JTC 1/SC 40 page at ISO
{{DEFAULTSORT:ISO IEC JTC1 SC40 #040 Information technology management