Healthcare in Staffordshire
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Healthcare in Staffordshire was the responsibility of six
clinical commissioning group Clinical commissioning groups (CCGs) were NHS organisations set up by the Health and Social Care Act 2012 to organise the delivery of NHS services in each of their local areas in England. On 1 July 2022 they were abolished and replaced by Integ ...
s until July 2022, covering Stafford & Surrounds, North Staffordshire, South East Staffordshire and Seisdon Peninsula, East Staffordshire,
Cannock Chase Cannock Chase (), often referred to locally as The Chase, is a mixed area of countryside in the county of Staffordshire, England. The area has been designated as the Cannock Chase Area of Outstanding Natural Beauty and is managed by Forestry E ...
, and
Stoke-on-Trent Stoke-on-Trent (often abbreviated to Stoke) is a city and Unitary authorities of England, unitary authority area in Staffordshire, England, with an area of . In 2019, the city had an estimated population of 256,375. It is the largest settlement ...
. In 2015, a deficit of more than £200 million was forecast for the county within the next three years.


History

From 1947 to 1974 NHS services in Staffordshire were managed by the Birmingham
Regional Hospital Board In geography, regions, otherwise referred to as zones, lands or territories, are areas that are broadly divided by physical characteristics (physical geography), human impact characteristics (human geography), and the interaction of humanity and ...
. In 1974 the boards were abolished and replaced by regional health authorities. Staffordshire still came under the Birmingham RHA. Regions were reorganised in 1996 and Staffordshire came under the West Midlands RHA. From 1974 there was an
area health authority Area health authorities were 90 bodies responsible for administering the National Health Service, established in England by the National Health Service Reorganisation Act 1973 in 1974. Each covered a geographical population which matched a Local Go ...
covering the county. There were three district health authorities, covering South-East Staffordshire, Mid-Staffordshire and North Staffordshire. In 1993 Mid-Staffordshire was merged into South Staffordshire. Four
primary care trust Primary care trusts (PCTs) were part of the National Health Service in England from 2001 to 2013. PCTs were largely administrative bodies, responsible for commissioning primary, community and secondary health services from providers. Until 31 May ...
s established in the county in 2002: Newcastle-under-Lyme PCT, Staffordshire Moorlands PCT, Stoke-on-Trent PCT and South Staffordshire PCT. Newcastle-under-Lyme and Staffordshire Moorlands were merged into North Staffordshire PCT in 2006. They were managed by the Shropshire and Staffordshire
Strategic Health Authority Strategic health authorities (SHA) were part of the structure of the National Health Service in England between 2002 and 2013. Each SHA was responsible for managing performance, enacting directives and implementing health policy as required by the ...
which was merged into NHS West Midlands in 2006. Management consultancy
KPMG KPMG International Limited (or simply KPMG) is a multinational professional services network, and one of the Big Four accounting organizations. Headquartered in Amstelveen, Netherlands, although incorporated in London, England, KPMG is a net ...
produced a report on the local health economy in March 2015 for the NHS Trust Development Authority,
NHS England NHS England, officially the NHS Commissioning Board, is an executive non-departmental public body of the Department of Health and Social Care. It oversees the budget, planning, delivery and day-to-day operation of the commissioning side of the ...
and
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which criticised the lack of collaboration between different organisations in the county. They said the health system was in “perpetual crisis mode” with a lack of clinical leaders and a managerially focused leadership with “many examples of silo working”. They reported that clinical commissioning groups in the county did not collaborate and their plans, including financial contracts, were not aligned with each other or providers. In 2016 the CCGs of Stafford and Surrounds, Cannock Chase, and South East Staffordshire and Seisdon Peninsula were proposing a virtual merger, in which all operational functions would be combined, leaving only the governing bodies separate.


Sustainability and transformation plan

Staffordshire formed a sustainability and transformation plan area in March 2016 with John MacDonald, the Chair of
University Hospitals of North Midlands NHS Trust The University Hospitals of North Midlands NHS Trust was created on 1 November 2014. It runs Royal Stoke University Hospital, formerly run by the University Hospital of North Staffordshire NHS Trust and the County Hospital (formerly Stafford Hosp ...
as its leader Burton Hospital In 2017 it was announced that A&E and Stafford A&E were likely to be downgraded, and the community hospitals at Longton and Cheadle and Haywood Hospital would lose 167 hospital beds. A
Care Quality Commission The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England. I ...
visit to Stoke found that in the city there was no shared vision for services or evidence of whole system strategic planning and commissioning. Many older people had to stay excessively long in hospital before they could be moved into care. It criticised proposals to close community beds without consulting social care leaders about the impact. Staffordshire and Stoke-on-Trent started using a new integrated care record, One Health and Care, in May 2021. This is based on
Graphnet Graphnet is a UK provider of healthcare software based in Milton Keynes, Buckinghamshire. The company was founded in 1994. It specialises in shared care records and claims to be "the UK’s leading supplier of shared care record software to the N ...
’s CareCentric technology. The records for 1.1 million residents stretch across 147 GP practices, two acute trusts, one combined community and mental health trust, one mental health trust, two councils, and six clinical commissioning groups.


Commissioning

North Staffordshire
Clinical Commissioning Group Clinical commissioning groups (CCGs) were NHS organisations set up by the Health and Social Care Act 2012 to organise the delivery of NHS services in each of their local areas in England. On 1 July 2022 they were abolished and replaced by Integ ...
decided that from October 2015 they would no longer pay for hearing aids for people with mild hearing loss or some people with moderate hearing loss. This would save around £200,000 a year. The decision was accepted by
Staffordshire County Council Staffordshire County Council is the top-tier local authority for the non-metropolitan county of Staffordshire, England. 62 councillors sit on Staffordshire County Council. Staffordshire operates a cabinet-style council In England, local auth ...
's health scrutiny committee in June 2015. It was expected that the other CCGs in the county would adopt a similar policy but the process was suspended in February 2016 after the collapse of a similar contract in Cambridgeshire. The CCGs in Stoke-on-Trent, North Staffordshire, East Staffordshire, Stafford & Surrounds, Cannock Chase and South East Staffordshire and Seisdon Peninsula agreed to share an accountable officer in August 2017. The North Staffordshire and Stoke on Trent clinical commissioning groups expected a deficit of £27 million in 2018-19. The CCGs in Cannock Chase, South East Staffordshire and Seisdon Peninsula, and Stafford and Surrounds forecast a combined deficit of £29 million. At the same time the
University Hospitals of North Midlands NHS Trust The University Hospitals of North Midlands NHS Trust was created on 1 November 2014. It runs Royal Stoke University Hospital, formerly run by the University Hospital of North Staffordshire NHS Trust and the County Hospital (formerly Stafford Hosp ...
expected a deficit of £40 million, and there were financial disputes between the trust and the CCGs. Both CCGs were rated inadequate by the
Care Quality Commission The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England. I ...
in 2019. In 2021 the Staffordshire and Stoke-on-Trent ICS provided about 400
Amazon Echo Amazon Echo, often shortened to Echo, is an American brand of smart speakers developed by Amazon. Echo devices connect to the voice-controlled intelligent personal assistant service '' Alexa'', which will respond when a user says "Alexa". Users ...
s to patients in North Staffordshire to improve their self-managed health and wellbeing. The health benefits were said to be remarkable, especially in terms of medication adherence and mental health.


Primary care

Out-of-hours service Out-of-hours services are the arrangements to provide access to healthcare at times when General Practitioner surgeries are closed; in the United Kingdom this is normally between 6.30pm and 8am, at weekends, at Bank Holidays and sometimes if the ...
s are provided by Staffordshire Doctors Urgent Care, which is part of
Vocare Vocare is a provider of Out-of-hours services to the NHS in England based in Newcastle upon Tyne. The firm started in 1996 as Northern Doctors Urgent Care GP co-operative, run by family doctors in Northumberland who were then responsible for 24 hou ...
. Three quarters of the general practitioners in Stoke on Trent were found to refuse to take on homeless people as patients in both 2016 and 2018. The Sustainability and Transformation Partnership place
Amazon Alexa Amazon Alexa, also known simply as Alexa, is a virtual assistant technology largely based on a Polish speech synthesiser named Ivona, bought by Amazon in 2013. It was first used in the Amazon Echo smart speaker and the Echo Dot, Echo Studio ...
in the homes of 50 patients in 2019 as a trial. They reported being better able to manage their health conditions and lead more independent lives.


Acute services

Hospital provision in the North of the county is by the
University Hospitals of North Midlands NHS Trust The University Hospitals of North Midlands NHS Trust was created on 1 November 2014. It runs Royal Stoke University Hospital, formerly run by the University Hospital of North Staffordshire NHS Trust and the County Hospital (formerly Stafford Hosp ...
which also runs facilities in Stafford.
University Hospitals of Derby and Burton NHS Foundation Trust The University Hospitals of Derby and Burton NHS Foundation Trust was formed by a merger of Derby Teaching Hospitals NHS Foundation Trust and Burton Hospitals NHS Foundation Trust in July 2018. University Hospitals of Derby and Burton (UHDB) co ...
is in the South-East of the county, and the South West is served by hospitals in
Wolverhampton Wolverhampton () is a city, metropolitan borough and administrative centre in the West Midlands, England. The population size has increased by 5.7%, from around 249,500 in 2011 to 263,700 in 2021. People from the city are called "Wulfrunians ...
and
Walsall Walsall (, or ; locally ) is a market town and administrative centre in the West Midlands County, England. Historically part of Staffordshire, it is located north-west of Birmingham, east of Wolverhampton and from Lichfield. Walsall is th ...
. The four CCGs covering Stafford and Surrounds, Cannock Chase, Stoke-on-Trent and North Staffordshire set up a ten-year contract for cancer services in 2015 with
Interserve Interserve is a British construction and support services business based in Reading, Berkshire, which went into administration in 2019 and which is expected to be wound up in 2024. At that time, the group generated revenue of £2.2 billion and h ...
Investments,
University Hospitals of North Midlands NHS Trust The University Hospitals of North Midlands NHS Trust was created on 1 November 2014. It runs Royal Stoke University Hospital, formerly run by the University Hospital of North Staffordshire NHS Trust and the County Hospital (formerly Stafford Hosp ...
and Royal Wolverhampton Hospitals NHS Trust. It was intended that the £690 million contract would provide a 10% increase in cancer patients being treated without any extra money. The North Midlands Trust withdrew in July 2015 because it expected that costs, particularly for drugs, would rise at a rate above inflation. The arrangement was criticised as an attempt to privatise the NHS. In June 2015 more than 63,000 people signed a petition against it and presented it to a CCG meeting.


Mental health

North Staffordshire Combined Healthcare NHS Trust North Staffordshire Combined Healthcare NHS Trust provides mental health services across Stoke-on-Trent and North Staffordshire, England. It runs the Bungalows, Chebsey Close, Darwin Centre, Harplands Hospital, Florence House and Summer View in ...
provides mental health services across Stoke-on-Trent and North Staffordshire. Mental health services in the South of the county are provided by
Midlands Partnership NHS Foundation Trust The Midlands Partnership NHS Foundation Trust was created in June 2018 by a merger of Staffordshire and Stoke-on-Trent Partnership NHS Trust and the South Staffordshire and Shropshire Healthcare NHS Foundation Trust. It provides physical and ...
. Children’s autism services were provided by
South Staffordshire and Shropshire Healthcare NHS Foundation Trust South Staffordshire and Shropshire Healthcare NHS Foundation Trust ran the Birmingham Inpatient Drug Treatment Service, The Redwoods Centre, Oak House, and Elms House in Shrewsbury, St George's Hospital and the Flanagan Centre, Stafford, George ...
and Midlands Psychology, a social enterprise from 2010 until 2019 when it was moved to Midlands Partnership NHS Foundation Trust after several poor reviews and a report from Healthwatch Staffordshire which said that parents' complaints had been ignored. The clinical commissioning group were said to have provided minimal monitoring and intervention.


Community services

Midlands Partnership NHS Foundation Trust The Midlands Partnership NHS Foundation Trust was created in June 2018 by a merger of Staffordshire and Stoke-on-Trent Partnership NHS Trust and the South Staffordshire and Shropshire Healthcare NHS Foundation Trust. It provides physical and ...
provides both health and social care community services. North Staffordshire Clinical Commissioning Group was the first in the country to restrict access to NHS-funded hearing aids. From September 2015 it will no longer routinely fund hearing aids for patients with hearing loss between 26 and 40 decibels. People with “moderate” hearing loss between 41-55 decibels will be eligible for an NHS funded hearing aid if they score sufficiently highly in a “functional impact assessment”. Virgin Healthcare won a 7-year
prime contractor A general contractor, main contractor or prime contractor is responsible for the day-to-day oversight of a construction site, management of vendors and trades, and the communication of information to all involved parties throughout the course of ...
contract worth £270 million for providing long-term and elderly care for about 38,000 people with long term health conditions in East Staffordshire in March 2015.
Burton Hospitals NHS Foundation Trust In July 2018 Burton Hospitals NHS Foundation Trust was part of a merger with Derby Hospitals NHS Foundation Trust, which created the University Hospitals of Derby and Burton NHS Foundation Trust and Burton Hospitals NHS Foundation Trust ceased t ...
, which is sub-contracted to Virgin, had to pay £300,000 in VAT at the end of 2016-17 because Virgin cannot recover VAT costs as NHS organisations can. In October 2018, after a prolonged dispute with the CCG, Virgin terminated all the elements of the contract for which it did not itself directly deliver services. The CCG said "From May/June 2019 East Staffordshire CCG will enter into contracts for the services terminated by Virgin Care directly with the providers of those services instead of requiring Virgin Care to negotiate sub-contracts for them.” In April 2019 Virgin gave a 12-month termination notice on the remaining contract because it would have had to subsidise the service by more than £1 million a year.


Healthwatch

There are two Healthwatch organisations. One in Stoke-on-Trent and one covering the rest of the county. Staffordshire Healthwatch launched a complaints service in February 2015 because its research suggested thousands of people are not lodging complaints when they experience problems in hospitals or GPs surgeries.


See also

* :Health in Staffordshire *
Healthcare in the United Kingdom Healthcare in the United Kingdom is a devolved matter, with England, Northern Ireland, Scotland and Wales each having their own systems of publicly funded healthcare, funded by and accountable to separate governments and parliaments, together wi ...


References

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External links


Stafford & Surrounds CCGNorth Staffordshire CCGSouth East Staffordshire and Seisdon Peninsula CCGEast Staffordshire CCGCannock Chase CCGStoke on Trent CCG
Staffordshire Staffordshire (; postal abbreviation Staffs.) is a landlocked county in the West Midlands region of England. It borders Cheshire to the northwest, Derbyshire and Leicestershire to the east, Warwickshire to the southeast, the West Midlands C ...