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Edinburgh Trams is a tramway in
Edinburgh Edinburgh ( ; gd, Dùn Èideann ) is the capital city of Scotland and one of its 32 Council areas of Scotland, council areas. Historically part of the county of Midlothian (interchangeably Edinburghshire before 1921), it is located in Lothian ...
, Scotland, operated by Edinburgh Trams Ltd. It is a line between St Andrew Square in the
New Town New is an adjective referring to something recently made, discovered, or created. New or NEW may refer to: Music * New, singer of K-pop group The Boyz Albums and EPs * ''New'' (album), by Paul McCartney, 2013 * ''New'' (EP), by Regurgitator ...
and Edinburgh Airport, with 15 stops. Construction began in June 2008, and after encountering delays it opened on 31 May 2014. The scheme had an initial estimated cost of £375 million in 2003, but by May 2008, when contracts were signed, the cost had risen to £521 million. The final cost after delays was £776 million. After running for two years, the scheme had achieved pre-tax profitability (excluding maintenance and infrastructure costs) and exceeded the original ridership targets. It has run at an operating loss since 2018 (e.g. − £9.4 million in 2018). On 14 March 2019, Edinburgh Council voted to approve the extension of the existing line from York Place to Newhaven. The extended line is due to be operational by early 2023.


History


Background

Edinburgh and Leith were originally served by horse-drawn coaches, and then from 1871 various companies and corporations ran trams that were horse-drawn, then cable driven and finally electric, until 16 November 1956. After that date, public transport consisted of buses and a limited network of commuter rail lines. Towards the end of the 20th century, there was revived interest in trams in the United Kingdom and networks were reintroduced in
Birmingham Birmingham ( ) is a city and metropolitan borough in the metropolitan county of West Midlands in England. It is the second-largest city in the United Kingdom with a population of 1.145 million in the city proper, 2.92 million in the We ...
,
Croydon Croydon is a large town in south London, England, south of Charing Cross. Part of the London Borough of Croydon, a local government district of Greater London. It is one of the largest commercial districts in Greater London, with an exten ...
,
Manchester Manchester () is a city in Greater Manchester, England. It had a population of 552,000 in 2021. It is bordered by the Cheshire Plain to the south, the Pennines to the north and east, and the neighbouring city of Salford to the west. The ...
,
Nottingham Nottingham ( , locally ) is a city and unitary authority area in Nottinghamshire, East Midlands, England. It is located north-west of London, south-east of Sheffield and north-east of Birmingham. Nottingham has links to the legend of Robi ...
and
Sheffield Sheffield is a city in South Yorkshire, England, whose name derives from the River Sheaf which runs through it. The city serves as the administrative centre of the City of Sheffield. It is historically part of the West Riding of Yorkshire ...
. Proposals for a network in Edinburgh were made in the 1990s, and a plan to build a line along
Princes Street Princes Street ( gd, Sràid nam Prionnsan) is one of the major thoroughfares in central Edinburgh, Scotland and the main shopping street in the capital. It is the southernmost street of Edinburgh's New Town, stretching around 1.2 km (thr ...
and
Leith Walk Leith Walk is one of the longest streets in Edinburgh, Scotland, and is the main road connecting the centre of the city to Leith. Forming most of the A900 road, it slopes downwards from Picardy Place at the south-western end of the street to t ...
to Newhaven was proposed in 1999 by the City of Edinburgh Council, Lothian and Edinburgh Enterprise and the New Edinburgh Tramways Company.


Proposals and agreement

A 2001 proposal envisaged three routes, lines 1, 2 and 3. The first was a circular route around the northern suburbs, and the others were radial routes to Newbridge in the west and Newcraighall in the south. All lines would have passed through the city centre. In May 2004, a 15-year operating contract was awarded to
Transdev Transdev, formerly Veolia Transdev, is a French-based international private-sector company which operates public transport. It has operations in 17 countries and territories as of November 2020. History The group was formed by the merger of ...
, to operate and maintain the tram network. This contract was cancelled in 2009. Two bills to reintroduce a tram network were passed by the
Scottish Parliament The Scottish Parliament ( gd, Pàrlamaid na h-Alba ; sco, Scots Pairlament) is the devolved, unicameral legislature of Scotland. Located in the Holyrood area of the capital city, Edinburgh, it is frequently referred to by the metonym Holyr ...
in March 2006. Lines 1 and 2 received parliamentary permission, but funding the entire network was deemed impossible. Line 3, to be paid for by a proposed
Edinburgh congestion charge The Edinburgh congestion charge (also known as Edinburgh road tolls) was a proposed scheme of congestion pricing for Scotland's capital city. It planned to reduce congestion by introducing a daily charge to enter a cordon within the inner city, ...
, was scrapped when the charge was heavily defeated in a referendum and construction of the remaining two lines was split into four phases: *Phase 1a from Newhaven to Edinburgh Airport via
Princes Street Princes Street ( gd, Sràid nam Prionnsan) is one of the major thoroughfares in central Edinburgh, Scotland and the main shopping street in the capital. It is the southernmost street of Edinburgh's New Town, stretching around 1.2 km (thr ...
, combining parts of lines 1 and 2 *Phase 1b from Haymarket to Granton Square via Crewe Toll, comprising most of the remainder of line 1 *Phase 2 linking Granton Square and Newhaven, completing the line 1 loop *Phase 3 extending the airport line to Newbridge, completing line 2 The future of the scheme came under threat in 2007, when the
Scottish National Party The Scottish National Party (SNP; sco, Scots National Pairty, gd, Pàrtaidh Nàiseanta na h-Alba ) is a Scottish nationalist and social democratic political party in Scotland. The SNP supports and campaigns for Scottish independence from th ...
(SNP) published its
manifesto A manifesto is a published declaration of the intentions, motives, or views of the issuer, be it an individual, group, political party or government. A manifesto usually accepts a previously published opinion or public consensus or promotes a ...
for the Scottish Parliamentary election. The party made clear its intention to cancel the scheme, along with the Edinburgh Airport Rail Link, to save £1.1 billion. Following a lost vote in the Scottish Parliament, the SNP-led minority Scottish Government agreed to continue the line from the airport to Leith on condition that no more public money would be supplied. A report by Audit Scotland, commissioned by the Scottish Government, confirmed that the cost projections were sound. The cost of the scheme in 2003 was estimated at £498 million, £375 million in funding from the Scottish Government and £45 million from Edinburgh Council. On 25 October 2007, the council approved the final business case. Approval was given on 22 December 2007 for TIE to sign contracts with CAF to supply vehicles and BBS (a consortium of Bilfinger Berger and
Siemens Siemens AG ( ) is a German multinational conglomerate corporation and the largest industrial manufacturing company in Europe headquartered in Munich with branch offices abroad. The principal divisions of the corporation are ''Industry'', ''E ...
) to design and construct the network. Contract negotiations finished in April 2008, and construction started in June 2008. By this stage the cost of the project was estimated at £521 million. Funding problems and political disputes led to the scaling back of the original plans. In April 2009, the council cancelled phase 1b, citing revenue shortfall created by the
economic slowdown In economics, a recession is a business cycle contraction when there is a general decline in economic activity. Recessions generally occur when there is a widespread drop in spending (an adverse demand shock). This may be triggered by various ...
to save an estimated £75 million. The Granton extension was also cancelled.


Construction: 2007–2012

Until August 2011, the project was overseen by Transport Initiatives Edinburgh (TIE), a company wholly owned by the City of Edinburgh Council, who were responsible for project-managing the construction of the tramway. After the draft business case was accepted by the Scottish Government in March 2007, initial construction work commenced in July 2007, with the diversion of underground utilities in preparation for track-laying in Leith. These works followed a plan by System Design Services (SDS), a joint design team led by Parsons Brinckerhoff and Halcrow Group. In May 2008, final contracts to build the tram system were awarded to BSC, a
consortium A consortium (plural: consortia) is an association of two or more individuals, companies, organizations or governments (or any combination of these entities) with the objective of participating in a common activity or pooling their resources ...
of Bilfinger Berger,
Siemens Siemens AG ( ) is a German multinational conglomerate corporation and the largest industrial manufacturing company in Europe headquartered in Munich with branch offices abroad. The principal divisions of the corporation are ''Industry'', ''E ...
and Spanish tram builder
Construcciones y Auxiliar de Ferrocarriles Construcciones y Auxiliar de Ferrocarriles (Grupo CAF, literally "Construction and Other Railway Services") is a Spanish publicly listed company which manufactures railway vehicles and equipment and buses through its Solaris Bus & Coach subsidi ...
(CAF). The tramway uses a mix of
street running A street running train is a train which runs on a track built on public streets. The rails are embedded in the roadway, and the train shares the street with other users, such as pedestrians, cars and cyclists, thus often being referred to as ru ...
and segregated off-road track, with conventional tram stop platforms. Stops are fitted with shelters, ticket machines, lighting and
CCTV Closed-circuit television (CCTV), also known as video surveillance, is the use of video cameras to transmit a signal to a specific place, on a limited set of monitors. It differs from broadcast television in that the signal is not openly ...
. The network is operated from a depot in
Gogar Gogar is a predominantly rural area of Edinburgh, Scotland, located to the west of the city. It is not far from Gogarloch, Edinburgh Park and Maybury. The Fife Circle Line is to the north. Etymology The name of Gogar first appears in a clearl ...
, close to the A8 roundabout, immediately west of Edinburgh Gateway tram stop. The route of the line required the construction of bridges to cross railway lines at Edinburgh Park and Stenhouse, and a tunnel under the A8 near the Gogar roundabout. A bridge at Balgreen was widened. Works to build a tram interchange at Haymarket station involved the demolition of a Category C(S) listed building, the former Caledonian Alehouse on Haymarket Terrace. Some on-street track was laid in a special foundation with cobbled road surfacing designed to be sympathetic with the style of Edinburgh streets but was removed in many places due to objections from cyclists. The trams are powered by overhead cables attached to purpose-built poles or mounted on the sides of buildings. Nine electrical sub-stations were planned for the line to Newhaven, both underground and above-ground but only five were built after the line was truncated at York Place.


Revisions and delays

In 2008 and 2009, the project met with delays to work on tramway infrastructure. Phase 1b of the project was cancelled because of a funding shortfall in April 2009. Contractual disputes delayed track-laying in the city centre. In December 2009, media reported that the project budget was running over £545 million, and the system was unlikely to come into operation until February 2012 or later. The operating contract with Transdev was cancelled in December 2009 to reduce costs and it was announced that the trams would be operated by Edinburgh Trams Limited, a subsidiary of Transport for Edinburgh. In March 2010, Bilfinger Berger announced that the estimated completion date would be in 2014.


Contractual disputes

In February 2009, work on the
Princes Street Princes Street ( gd, Sràid nam Prionnsan) is one of the major thoroughfares in central Edinburgh, Scotland and the main shopping street in the capital. It is the southernmost street of Edinburgh's New Town, stretching around 1.2 km (thr ...
section stopped due to contractual disagreements between TIE and BSC after the latter submitted a request for an additional £80 million of funding. Edinburgh Council believed the contractors' claims were unjustified as they had agreed to fixed-price contracts. After negotiations, BSC agreed to commence construction in March 2009 within the original budget, although disagreements remained. Work restarted and line construction went ahead. In August 2009, TIE began legal proceedings against the BSC consortium over delays to the project, and track-laying on Leith Walk, Shandwick Place and Haymarket was suspended. At issue were alleged changes to BSC's work specification, including track works on Princes Street and £5 million additional costs for foundation work near Murrayfield Stadium. The BSC consortium alleged that TIE had not diverted the underground utilities in time for track-laying to begin, breaching contractual agreements and costing the consortium additional staffing expenditure. In January 2010 the independent arbiter found in favour of TIE on some points, but on most of the disputed issues ruled in favour of BSC and awarded the consortium 90% of its additional costs, estimated to be up to £80m. Delays in track laying and depot construction affected vehicle testing. By September 2009, construction was reported to be nine months behind schedule, and CAF was due to deliver the first trams from its factory in Spain. With key project dependency out of synchronisation, TIE held discussions with Transport for London about delivering the trams to
Croydon Croydon is a large town in south London, England, south of Charing Cross. Part of the London Borough of Croydon, a local government district of Greater London. It is one of the largest commercial districts in Greater London, with an exten ...
to conduct operational tests on the Tramlink network. Tram vehicle testing commenced in March 2010 on the Siemens test track in
Wildenrath Wildenrath is a township within the municipality of Wegberg in North Rhine-Westphalia, Germany. The town is situated on the Bundesstraße 221 between Wassenberg and Arsbeck on the edge of Maas-Schwalm-Nette Nature Park and close to the borde ...
, Germany. The tests included recreating the steep gradients of Leith Walk, and using weights to simulate the heavy passenger load expected during a Murrayfield match day.


Funding crisis

Following further disputes and delays, it was reported in March 2010 that Edinburgh Council was considering cancelling the contract with Bilfinger Berger. By June 2010, the project's cost had risen to £600 million. Council project managers were reported to be in crisis talks, considering options including: borrowing £55 million to fund the increased costs; phasing the introduction of the tram line, so that trams would initially run between the airport and Haymarket; and terminating the contract with Bilfinger Berger. The council asked TIE to draw up costs for truncating the line at four places: Haymarket station, York Place, the foot of
Leith Walk Leith Walk is one of the longest streets in Edinburgh, Scotland, and is the main road connecting the centre of the city to Leith. Forming most of the A900 road, it slopes downwards from Picardy Place at the south-western end of the street to t ...
or Ocean Terminal. Work resumed in May 2011 at priority locations, Haymarket Yards and Gogar, while the project's future was decided by the council. In August 2011 it was announced TIE would be disbanded and consultants
Turner & Townsend Turner & Townsend (officially Turner & Townsend Partners LLP) is a multinational professional services company headquartered in Leeds, United Kingdom specialising in programme management, project management, cost management and consulting ac ...
would manage the project. On 30 June 2011, Edinburgh Council voted to continue the line between Edinburgh Airport and St Andrew Square. Costs rose to an estimated £770m, leaving the council with a shortfall of more than £200m. The option to scrap the project was considered, but rejected. On 25 August 2011, the council voted to cut the line to run between the airport and Haymarket, reducing the expected cost to £715m. A week later, after the Scottish Government threatened to withhold £72 million of funding, the council reversed its decision, restoring the terminus at
St Andrew Square St Andrew Square is a garden square in Edinburgh, Scotland located at the east end of George Street. The gardens, part of the collection of New Town Gardens, are owned by a number of private owners, managed by Essential Edinburgh and opened to ...
. On 29 November 2011 it was announced that the eastern terminus would be at York Place instead of St Andrew Square; the intention had been to build the tracks to a reversing point at York Place (without a stop for passengers). Extending passenger services from St Andrew Square to York Place would enable Broughton Street, Picardy Place and the surrounding area to be better served at comparatively little additional cost. The first electric wires were energised in October 2011 within the depot at Gogar. Testing trams began in December 2011 near the depot at Gogar, on a length of track. On 15 December 2011, the contractors handed the depot to the City of Edinburgh Council. The first completed section of line, between the depot and Edinburgh Airport, was used to test a tram at full speed on 19 December 2012. With extra interest payments factored in, the cost of the line was expected to exceed £1 billion.


Criticism

Delays in construction were criticised by businesses, who claimed their income was damaged by long-term road closures in the centre of the city, and also by some residents. Cycling groups voiced safety concerns after people were injured as their bicycle wheels became caught in the track. They reported the road surface around the tracks was crumbling, raising further safety problems. In response, TiE promised to carry out repairs and Edinburgh Trams agreed to fund special training for cyclists. In 2017, a woman was crushed to death by a passing bus when her bicycle wheel was caught in the tracks. Further safety concerns were raised by residents along the routes about the suspension of overhead electric cables from residential buildings, and some property owners refused permission for cables to be attached. To remedy crumbling tarmac along the tracks on Princes Street, the road was closed in September 2011 and remained closed for ten months. A road closure between Haymarket and Shandwick Place in March 2012 led to complaints from businesses and residents. It remained closed until October 2013. Originally to open as ''Shandwick Place'' tram stop, it was renamed ''West End - Princes Street'' prior to opening at the request of local traders, who felt the new name had greater associations to the city centre and would encourage more tourists to get off there. The stop was renamed again in August 2019 as ''West End''.


Completion: 2013–2014

From late 2012, work continued mostly on schedule. More than of flawed concrete trackbed had to be replaced between Shandwick Place and Haymarket. In June 2013, overhead electric wires were installed on the city centre portion of the route. This was considered the last major step in the construction process. Controversy erupted over concessionary travel for the elderly and disabled. Originally, it was planned that concessionary travel, that is the ability of those with a Scottish National Entitlement Card to travel on public transport free-of-charge, was not going to be offered on the tramway. This was despite the fact that Edinburgh Trams is to be run by Lothian Buses, who are mandated to offer free travel to those with concession cards on all their bus routes. This revelation quickly caused city leaders to support an ''Edinburgh Evening News'' campaign to ensure that concessionary travel would be offered on the new tramway. City transport convener
Lesley Hinds Lesley Hinds is a Scottish Labour Party politician who served as Lord Provost of Edinburgh, Scotland from 2003 to 2007. Early life and education Hinds was born on 3 August 1956 in Dundee, Scotland to Kenneth and Ena Nicol. She attended Kirk ...
stated "People in Edinburgh have paid through their council tax and their taxes for the trams to get up and running and it would be wrong for a large proportion of the population not to be allowed to use their concessionary bus pass". Despite this, the Scottish Government refused to pay for concessionary travel for the tram scheme, as it does for all bus routes in Scotland. Talks between the Scottish Government and Edinburgh Council eventually decided that concession cards should be valid for tram travel, but that they should be paid for by the Council instead of the Government. It was revealed on 15 August 2013 that the cards would be valid, and that travel would be paid for by Edinburgh Council. However, only people with cards issued in Edinburgh would be able to use them. This compromise upset many people in the Lothians, who often commute or travel into Edinburgh. Works were two months ahead of schedule by September 2013, when Edinburgh Council announced the tramway would open by May 2014. All tram and road works were completed by 19 October with testing of the trams between the depot and Edinburgh Park commencing on 8 October 2013. This was followed by the energising of tram wires from Bankhead tram stop to York Place on 19 November, marking the first time that the route was completely energised. Testing along the full length of the route began on 5 December. The tramway opened to passengers on 31 May 2014. A non-statutory public inquiry to scrutinise the delivery of the project was announced on 5 June 2014. This was subsequently upgraded by the Scottish Government on 7 November 2014 to a statutory inquiry to ensure that key personnel would provide evidence.


Extension

Edinburgh Council stated on 17 March 2014 that works would be conducted along Leith Walk to prepare it for a possible future extension of tram service. In December 2014, Edinburgh Council ordered a detailed business case for extending the line to Leith. The council said in July 2015 that three options for an extension to Leith had been costed. These were a £144.7 million extension to Newhaven, a £126.6 million extension to Ocean Terminal, or a £78.7 million extension to the Foot of
Leith Walk Leith Walk is one of the longest streets in Edinburgh, Scotland, and is the main road connecting the centre of the city to Leith. Forming most of the A900 road, it slopes downwards from Picardy Place at the south-western end of the street to t ...
. In 2017 the business case to extend the system to Newhaven was approved. In June 2018,
Colin Beattie Colin Beattie (born 17 October 1951) is a Scottish National Party (SNP) politician. He has been the Member of the Scottish Parliament (MSP) for the Midlothian North and Musselburgh constituency since 2011. Prior to this role, he was a council ...
, the MSP for Midlothian North and Musselburgh backed plans to extend the tram system to Musselburgh. In March 2019, Edinburgh Council approved extending the system from York Place to Newhaven, with the line due to be operational by early 2023. Preliminary works to Constitution Street and Leith Walk started in November 2019. Work was suspended in March 2020 due to the coronavirus pandemic but was restarted in June 2020. In February 2022, the eastern terminating York Place stop was permanently closed for demolition and to enable connection to the Newhaven extension which will relocate the York Place stop to Picardy Place. Services initially terminated at the West End stop (between February and April 2022), before being extended to the St Andrew Square stop, the current terminus (until the Newhaven extension opens in 2023); however, trams still run to York Place to turn back.


Current line


Route

The single, route begins running on-street at York Place, in the city centre. It turns into North St Andrew Street, crosses
St Andrew Square St Andrew Square is a garden square in Edinburgh, Scotland located at the east end of George Street. The gardens, part of the collection of New Town Gardens, are owned by a number of private owners, managed by Essential Edinburgh and opened to ...
. From the square, it heads southeast into
Princes Street Princes Street ( gd, Sràid nam Prionnsan) is one of the major thoroughfares in central Edinburgh, Scotland and the main shopping street in the capital. It is the southernmost street of Edinburgh's New Town, stretching around 1.2 km (thr ...
, and west along the street toward Haymarket, via Shandwick Place, Atholl Place and West Maitland Street. At Haymarket, the route heads onto a segregated track parallel to the Glasgow to Edinburgh mainline. It follows the railway line west for about , to Edinburgh Park railway station. There, it leaves the railway line on a segregated track and heads north to Gogar Roundabout from where it heads northwest via Ingliston Park and Ride to Edinburgh Airport, where it terminates. An additional tram stop was opened in December 2016 in the Gogar area, between the Gyle Centre and Gogarburn tram stops. This stop, called Edinburgh Gateway, is situated alongside a new railway station on the
Fife Circle Line The Fife Circle Line is the local rail service north from Edinburgh. It links towns of south Fife and the coastal towns along the Firth of Forth before heading to Edinburgh. Operationally, the service is not strictly a circle route, but, ra ...
to form a transport interchange between Edinburgh Trams and the Fife Circle and Edinburgh to Aberdeen Lines. After this stop opened, crews changed here rather than at the special short platform which had been constructed alongside the nearby Gogar depot. Thus, the additional stop at Edinburgh Gateway did not affect the end-to-end running time between the Airport and York Place.


Stops


Former stops


Frequencies and journey times

Services operate between 05:00 and midnight, at 7- to 10-minute intervals 7 days a week (the period during which the interval is every 7 minutes is shorter on Sunday than on other days). Journey times are approximately 30 to 35 minutes from the city centre to the airport. The first morning services commence at the
Gyle Centre The Gyle Shopping Centre is located in the South Gyle area of Edinburgh, Scotland. The main centre has two anchor tenants, Marks & Spencer and Morrisons (formerly Safeway), at opposite ends of the shopping centre. Construction A new distric ...
and the last evening services terminate at Edinburgh Airport from York Place and Edinburgh Gateway on city-bound services after 22:48 from the Airport. During the Festival, trams run later on Friday and Saturday nights. Service frequencies are usually extended to every 3 minutes before and after events at Murrayfield Stadium.


Rolling stock


Current fleet

Edinburgh Trams currently operates a fleet of 27 trams, as follows:


CAF Urbos 3

A £40 million contract to build 27 Urbos 3 trams, sufficient for phase 1a and (unbuilt) 1b lines, was awarded to CAF. When the line was cut back to York Place, only 17 trams would be needed. An unsuccessful attempt was made in 2011 to lease ten trams to Transport for London for use on Tramlink. The trams are bi-directional, long and with
low-floor Accessibility is the design of products, devices, services, vehicles, or environments so as to be usable by people with disabilities. The concept of accessible design and practice of accessible development ensures both "direct access" (i. ...
access to meet UK Rail Vehicle Access Regulations for disabled people. In April 2010, the first tram was delivered and displayed at the Princes Street stop at the bottom of The Mound, before being moved to open storage in
Broxburn Broxburn ( gd, Srath Bhroc, IPA: ˆs̪ɾaˈvɾɔʰk is a town in West Lothian, Scotland, on the A89 road, from the West End of Edinburgh, from Edinburgh Airport and to the north of Livingston. Etymology The name Broxburn is a corruption ...
. The 27th tram was delivered in December 2012. The trams have wrapped advertisements for promoting local events and commercial advertising.


Fares and ticketing


Fare structure

Ticketing and fares are integrated with Lothian Buses. A proof of payment system applies. The single fare is the same as on Lothian Buses for most rides, and day tickets and Ridacards are valid on trams and buses. However the tram fare from the centre to the airport is more expensive than the bus, costing £6.50 one-way. Weather permitting, some airport passengers make the relatively short walk of to/from Ingliston Park & Ride where the normal fare of £1.80 applies. The "Ridacard" is a smartcard season ticket issued by Transport for Edinburgh; it is valid on both Edinburgh Trams and Lothian Buses (available for 1 week, 4 weeks or annually). On 1 September 2014, a rechargeable pre-paid smartcard for single journeys on both buses and trams, called "Citysmart", was introduced. Free travel is available to holders of City of Edinburgh Council-issued Scottish National Entitlement Cards which are eligible for concessionary travel, and for a companion travelling with the cardholder of National Entitlement Cards with a companion entitlement. Passengers with National Entitlement Cards eligible for concessionary travel but issued by other local authorities are not offered any fare concession, with the exception of blind or visually impaired cardholders. An "onboard fare" of £10 is charged to passengers who have not pre-purchased a ticket or validated either a Ridacard, a National Entitlement Card or an m-ticket before boarding.


Ticket machines

At the request of Lothian Buses, installation of 30 ticket machines at key bus stops began in 2007. Passengers had to purchase tickets before boarding the bus, reducing dwell times, but the machines were not popular with users and were scrapped in 2011. Consideration was given to installing similar on-street ticket machines, and new, advanced machines (capable of reading smartcards and accepting credit/debit cards) were installed in early 2014 at each tram stop. The new ticket machines are the Galexio-Plus type supplied by Flowbird Transport Ltd. Ticket machines do not accept banknotes or give change. The minimum spend for a card transaction was originally £3 which was more than the cost for a single ticket. The minimum spend was scrapped in September 2019 following complaints from customers and negative press comments.


Services

Services run every 7 minutes throughout the entire line, between York place and Edinburgh Airport


Bicycle policy

In May and June 2015 cyclists were allowed to board the trams with their bikes, during a trial period which was supported by cycle campaign groups Spokes and Pedal on Parliament. Following this, Edinburgh trams became the first light rail network in the UK to permit the carriage of bikes on a permanent basis, with up to two bicycles being allowed per tram outwith peak hours (7.30 am to 9.30 am, and 4 pm to 6.30 pm) and excluding the period of the
Edinburgh Festival __NOTOC__ This is a list of arts and cultural festivals regularly taking place in Edinburgh, Scotland. The city has become known for its festivals since the establishment in 1947 of the Edinburgh International Festival and the Edinburgh F ...
and Fringe (usually weeks during August) and other large events.


Corporate affairs


Ownership and structure

Edinburgh Trams Limited is a wholly owned subsidiary company of Transport for Edinburgh Limited. By virtue of its controlling interest in the parent's equity capital, the
City of Edinburgh Council The City of Edinburgh Council is the local government authority for the city of Edinburgh, capital of Scotland. With a population of in mid-2019, it is the second most populous local authority area in Scotland. In its current form, the counci ...
is the ultimate controlling party.


Business trends

The key trends for Edinburgh Trams Limited since it commenced operations in May 2014 are (years ending 31 December): Edinburgh Trams made a pre-tax profit of £252,000 for 2016, against a predicted loss of £170,000, which meant that profitability had been achieved two years ahead of schedule. This was based on excluding maintenance and infrastructure costs. Including these, as has been done since 2018 when these costs were shifted to Edinburgh Trams, the small operating profit (£3m) has turned to a large operating loss (e.g. − £9.4 million in 2018). It has not achieved an operating profit since full costing.


Staffing

Fifty-two ticket inspectors have been recruited to prevent fare dodging. Edinburgh Council is aiming for a 3% fare evasion rate, lower than any other tramway in Britain. Thirty-two drivers were employed, after passing psychological tests designed to eliminate risk-takers.


Accidents and incidents

Frequent accidents involving cyclists and the tramway have been reported since the opening of the system in 2014. These are typically caused by bicycle wheels getting stuck in the rails or by bikes skidding on the rails. A study published in 2018 found that, up to April 2016, 191 cyclists in Edinburgh had suffered tramway-related accidents serious enough to require hospital treatment. In September 2022, using
Freedom of Information Freedom of information is freedom of a person or people to publish and consume information. Access to information is the ability for an individual to seek, receive and impart information effectively. This sometimes includes "scientific, indigen ...
data, the BBC reported that there had been 422 accidents involving cyclists on the tram tracks, as a result of which 196 cyclists had made successful claims against Edinburgh City Council, resulting in £1,262,141 being paid in damages. * On 31 May 2017, a medical student was killed in Princes Street when she fell into the path of a minibus after her bike wheels got stuck in the tram rails. * On 13 June 2018, a bus and tram collided near Edinburgh Airport. * On 11 September 2018, a pedestrian was killed by a tram on a crossing near Saughton tram stop. The Rail Accident Investigation Branch determined that the tram's warning bell was not loud enough, and that Edinburgh Trams should better monitor risks at crossings.


See also

* Edinburgh Airport Rail Link *
Light Rail Transit Association The Light Rail Transit Association (LRTA), formerly the Light Railway Transport League (LRTL), is a non-profit organisation whose purpose is to advocate and encourage research into the retention and development of light rail and tramway/street ...
* List of Tramways in Scotland * Proposals for new tram lines in Edinburgh * Edinburgh Tram Inquiry * Scottish Tramway and Transport Society * Transport in Edinburgh


References


External links

*
Auditor Generals Report on Tram Scheme
June 2007
Gallery of Edingburgh's Trams
{{authority control Airport rail links in the United Kingdom Light rail in the United Kingdom Public inquiries in Scotland Railway lines opened in 2014 Tram transport in Scotland Transport in Edinburgh 2014 establishments in Scotland Controversies in Scotland 750 V DC railway electrification Electric railways in the United Kingdom