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Digital rhetoric can be generally defined as
communication Communication (from la, communicare, meaning "to share" or "to be in relation with") is usually defined as the transmission of information. The term may also refer to the message communicated through such transmissions or the field of inqui ...
that exists in the digital sphere. As such, digital rhetoric can be expressed in many different forms —including but not limited to text, images, videos, and
software Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work. At the lowest programming level, executable code consist ...
. Due to the increasingly mediated nature of our contemporary society, there are no longer clear distinctions between digital and non-digital environments. This has led to an expansion of the scope of digital rhetoric to account for the increased fluidity with which humans interact with
technology Technology is the application of knowledge to reach practical goals in a specifiable and reproducible way. The word ''technology'' may also mean the product of such an endeavor. The use of technology is widely prevalent in medicine, scien ...
. Due to evolving study, digital rhetoric has held various meanings to different
scholar A scholar is a person who pursues academic and intellectual activities, particularly academics who apply their intellectualism into expertise in an area of study. A scholar can also be an academic, who works as a professor, teacher, or researche ...
s over time.Eyman, Douglas (2015). Digital Rhetoric: Theory, Method, Practice. University of Michigan Press. Similarly, digital rhetoric can take on a variety of meanings based on what is being analyzed—which depends on the concept, forms or objects of study, or rhetorical approach. Digital rhetoric can also be analyzed through many lenses reflecting different
social movement A social movement is a loosely organized effort by a large group of people to achieve a particular goal, typically a social or political one. This may be to carry out a social change, or to resist or undo one. It is a type of group action and ma ...
s. Approaching this area of study through different lenses of various social issues allows the reach of digital rhetoric to expand.


Definition


Evolving definition of 'digital rhetoric'

The following subsections detail the evolving definition of 'digital rhetoric' as a term since its creation in 1989.


Early definitions (1989 - 2015)

The term was coined by
rhetoric Rhetoric () is the art of persuasion, which along with grammar and logic (or dialectic), is one of the three ancient arts of discourse. Rhetoric aims to study the techniques writers or speakers utilize to inform, persuade, or motivate par ...
ian Richard A. Lanham in a lecture he delivered in 1989 and first formally put into words in his 1993 essay collection, ''The Electronic Word: Democracy, Technology, and the Arts''. In 2005, James P. Zappen defined digital rhetoric as a space of collaboration and creativity between the composer and the audience.


Recent scholarship (2015 - Present)

Drawing influence from Lanham and Losh, Douglas Eyman offered his own definition of digital rhetoric in his 2015 book ''Digital Rhetoric: Theory, Method, Practice.'' Eyman said digital rhetoric is "the application of rhetorical theory (as analytic method or
heuristic A heuristic (; ), or heuristic technique, is any approach to problem solving or self-discovery that employs a practical method that is not guaranteed to be optimal, perfect, or rational, but is nevertheless sufficient for reaching an immediate ...
for production) to digital texts and performances". Eyman's definition demonstrates that digital rhetoric can be applied as an analytic method for digital texts and as a heuristic for production, offering rhetorical questions that a composer can use to create digital texts. Eyman categorized the emerging field of digital rhetoric as
interdisciplinary Interdisciplinarity or interdisciplinary studies involves the combination of multiple academic disciplines into one activity (e.g., a research project). It draws knowledge from several other fields like sociology, anthropology, psychology, ec ...
in nature, enriched by related fields such as, but not limited to:
digital literacy Digital literacy refers to an individual's ability to find, evaluate, and communicate information through typing and other media on various digital platforms. It is evaluated by an individual's grammar, composition, typing skills and ability to pro ...
, visual rhetoric,
new media New media describes communication technologies that enable or enhance interaction between users as well as interaction between users and content. In the middle of the 1990s, the phrase "new media" became widely used as part of a sales pitch for ...
, human-computer interaction and
critical code studies Critical code studies (CCS) is an emerging academic subfield, related to software studies, digital humanities, cultural studies, computer science, human–computer interface, and the do-it-yourself maker culture. Its primary focus is on the cult ...
. In 2018, rhetorician Angela Haas offered her own definition of digital rhetoric, defining it as "the digital negotiation of information – and its historical, social, economic, and political contexts and influences – to affect change". Haas emphasized that digital rhetoric does not solely apply to text-based items—it can also apply to image-based or system-based items. Any form of communication that occurs in the digital sphere can be counted as digital rhetoric under Haas' definition.


Other definitions

Contrary to past conceptions, the definition of rhetoric can no longer be confined to simply the sending and receiving of messages to persuade or impart knowledge. While this represents a primarily ancient Western view of rhetoric, Arthur Smith of UCLA explains that the ancient rhetoric of many cultures, such as African rhetoric, existed independent of Western influence. Today, rhetoric encompasses all forms of discourse that serve any given purpose within specific contexts, while also simultaneously being shaped by those contexts. Some scholars interpret this rhetorical discourse with greater focus on the digital aspect. Casey Boyle, James Brown Jr., and Steph Ceraso claim that "the digital" is no longer just one of the many different tools that can be used to enhance traditional
rhetoric Rhetoric () is the art of persuasion, which along with grammar and logic (or dialectic), is one of the three ancient arts of discourse. Rhetoric aims to study the techniques writers or speakers utilize to inform, persuade, or motivate par ...
, but an "ambient condition" that encompasses our everyday lives. As technology becomes more and more ubiquitous, the lines between traditional and digital rhetoric will start to blur. In addition, Boyle et al. emphasize the idea that both technology and rhetoric can influence and transform each other.


Concepts


Circulation

Circulation theorizes the ways that text and discourse moves through time and space, and any kind of media can be circulated. A new form of communication is composed, created, and distributed through digital technologies. Media scholar
Henry Jenkins Henry Jenkins III (born June 4, 1958) is an American media scholar and Provost Professor of Communication, Journalism, and Cinematic Arts, a joint professorship at the University of Southern California (USC) Annenberg School for Communication a ...
explains there is a shift from distribution to circulation, which signals a move toward an increasingly participatory model of culture in which people shape, share, re-frame and remix media content in ways not previously possible within the traditional rhetorical formats like print. The various concepts of circulation include: * ''Collaboration'' – Digital rhetoric has taken on a very collaborative nature through the use of digital platforms. Sites such as YouTube and Wikipedia involve opportunity for "new forms of collaborative production".Wittke, Volker, and Heidemarie Hanekop. ''New Forms of Collaborative Innovation and Production on the Internet : An Interdisciplinary Perspective''. Universitätsverlag Göttingen, 2011. Digital platforms have created opportunities for more people to enact and create, as digital platforms open doors for collaborative communication that can occur synchronously, asynchronously, over far distances, and across multiple disciplines and professions.Olson, Judith S, and Gary M Olson. ''Working Together Apart : Collaboration Over the Internet''. Morgan & Claypool, 2014. * ''Crowdsourcing'' – Daren Brabham describes the concept of crowdsourcing as the use of modern technology to collaborate, create, and solve problems collectively. However,
ethical Ethics or moral philosophy is a branch of philosophy that "involves systematizing, defending, and recommending concepts of right and wrong behavior".''Internet Encyclopedia of Philosophy'' The field of ethics, along with aesthetics, concerns ma ...
concerns have been raised as well while engaging in crowdsourcing without a clear set of compensation practices or protections in place to secure information. * ''Delivery'' – Whereas rhetoric once relied largely on oral methods, the rise of digital technologies allows rhetoric to be delivered in new "electronic forms of discourse". Acts and modes of communication can be represented digitally by combining multiple different forms of media into a composite helping to create an easy user experience.Chapman, Nigel, and Jenny Chapman. ''Digital Multimedia''. John Wiley & Sons, LTD., 2000. The growing popularity of the internet
meme A meme ( ) is an idea, behavior, or style that spreads by means of imitation from person to person within a culture and often carries symbolic meaning representing a particular phenomenon or theme. A meme acts as a unit for carrying cultural ...
is an example of combining, circulating, and delivering media in a collaborative effort through file sharing. Although memes are sent through microtransactions - they often can have a macro large scale impact. Another form of unique rhetorical delivery is the online encyclopedia which traditionally have been print form based primarily on text and images. However, modern technological developments now enable encyclopedias to integrate sound, animation, video, algorithmic search functions, and high-level productions into a cohesive multimedia experience as part of their new forms of digital rhetoric.


Critical literacy

Critical literacy Critical literacy is the ability to find embedded discrimination in media. This is done by analyzing the messages promoting prejudiced power relationships found naturally in media and written material that go unnoticed otherwise by reading beyond ...
is a line of thought that assumes all texts are
bias Bias is a disproportionate weight ''in favor of'' or ''against'' an idea or thing, usually in a way that is closed-minded, prejudicial, or unfair. Biases can be innate or learned. People may develop biases for or against an individual, a group ...
ed. For example, a study conducted at the Indiana University in Bloomington used algorithms to assess 14 million Twitter messages containing statements about the 2016 U.S. presidential campaign and election. They found that from May 2016 to March 2017, social bots were responsible for causing approximately 389,000 unsupported political claims to go viral. Further, critical literacy can also be defined as a communicative tool to lead to social change and promote social action by using a critical lens when approaching social-political topics. Since so much information is thrust at a digital audience, it's important for those who are being inundated with so much information develop the tools necessary to process and critically examine the works surrounding our topics of interest - and topics unknown. In an essay on Critical Literacy in writing, the University of Melbourne states that it's important to develop these skills through reading and asking what texts are trying to accomplish, leaving it up to the reader to decide how ideas are interpreted.


Interactivity

Interactivity Across the many fields concerned with interactivity, including information science, computer science, human-computer interaction, communication, and industrial design, there is little agreement over the meaning of the term "interactivity", but mo ...
in digital rhetoric can be defined as the ways in which readers connect to and communicate with digital texts. For example, readers have the ability to like, share, repost, comment on, and remix online content. These simple interactions allow writers, scholars, and content creators to get a better idea of how their work is affecting their audience. Some ways communicators promote interactivity include the following: * '' Mind sharing'' is a way to get collective intelligence—crowd wisdom that is comparable to expert wisdom. The methodology consists of taking a consensus from the crowd—the answer that most minds are suggesting is the best answer. If it's a numeric question (like guessing the weight of an ox), it's a calculated average or median. If it's an open question (like "what car should I buy?"), it's the most common answer. * '' Multimodality'' is a form of communication that uses multiple methods (or modes) to inform audiences of an idea. It can involve a mix of written text, pictures, audio, or videos. Online journals often embrace multimodality in their issues and articles by publishing works that use more than just written text to communicate the message. While the digital turn in rhetoric and composition has encouraged more discussion, theorization, and pedagogical application of multimodality and multimodal texts, the history of the field demonstrates a continuous concern with multimodal communication beginning with classical rhetoric's concern with delivery, gesture, and memory. All writing and all communication is, theoretically, multimodal. * ''
Remix A remix (or reorchestration) is a piece of media which has been altered or contorted from its original state by adding, removing, or changing pieces of the item. A song, piece of artwork, book, video, poem, or photograph can all be remixes. The o ...
'' is a method of digital rhetoric that manipulates and transforms an original work to convey a new message. The use of remix can help the creator make an argument by connecting seemingly unrelated ideas into a convincing whole. As modern technology develops, self-publication sites such as: YouTube, SoundCloud, and
WordPress WordPress (WP or WordPress.org) is a free and open-source content management system (CMS) written in hypertext preprocessor language and paired with a MySQL or MariaDB database with supported HTTPS. Features include a plugin architectu ...
have stimulated remix culture, allowing for easier creation and dissemination of reworked content. Unlike appropriation, which is the use and potential recontextualization of existing material without significant modification, remix is defined in Kairos as "the process of taking old pieces of text, images, sounds, and video and stitching them together to form a new product". A popular example of remixing is the creation and sharing of memes.


Procedural rhetoric

Procedural rhetoric is
rhetoric Rhetoric () is the art of persuasion, which along with grammar and logic (or dialectic), is one of the three ancient arts of discourse. Rhetoric aims to study the techniques writers or speakers utilize to inform, persuade, or motivate par ...
formed through processes or practices. Some scholars view
video game Video games, also known as computer games, are electronic games that involves interaction with a user interface or input device such as a joystick, controller, keyboard, or motion sensing device to generate visual feedback. This feedba ...
s as one of these processes through which rhetoric can be formed. For example, Ludology scholar and game designer Gonzalo Frasca poses that the simulation-nature of computers and video games offers a "natural medium for modeling reality and fiction". Therefore, according to Frasca, video games can take on a new form of digital rhetoric in which reality is mimicked but also created for the future. Similarly, scholar Ian Bogost argues that video games can serve as models for how 'real-world' cultural and social systems operate. They also argue for the necessity of literacy in playing video games as this allows players to challenge (and ultimately accept or reject) the rhetorical standpoints of these games.


Rhetorical velocity

Rhetorical velocity Rhetorical velocity is a term originating from the fields of Composition Studies and Rhetoric used to describe how rhetoricians may strategically theorize and anticipate the third party recomposition of their texts. In their 2009 article "Composing ...
is the concept of authors writing in a way in which they are able to predict how their work might be recomposed. Digital rhetoric is often labelled using tags, for example, which are keywords that readers can type into
search engines A search engine is a software system designed to carry out web searches. They search the World Wide Web in a systematic way for particular information specified in a textual web search query. The search results are generally presented in ...
in order to help them find, view, and share relevant texts and information. These tags can be found on
blog A blog (a Clipping (morphology), truncation of "weblog") is a discussion or informational website published on the World Wide Web consisting of discrete, often informal diary-style text entries (posts). Posts are typically displayed in Reverse ...
posts, news articles, scholarly journals, and more. Tagging allows writers, scholars, and content creators to organize their work and make it more accessible and understandable to readers. Therefore, it is important for them to be able to predict how their audience will recompose their works. Jim Ridolfo and Danielle DeVoss first coined this idea in 2009 when they describe
rhetorical velocity Rhetorical velocity is a term originating from the fields of Composition Studies and Rhetoric used to describe how rhetoricians may strategically theorize and anticipate the third party recomposition of their texts. In their 2009 article "Composing ...
as "a conscious rhetorical concern for distance, travel, speed, and time, pertaining specifically to theorizing instances of strategic appropriation by a third party". Author, Sean Morey, agrees with this definition of rhetorical velocity and describes it as a creator anticipating the response their work with generate. Appropriation carries both positive and negative
connotation A connotation is a commonly understood cultural or emotional association that any given word or phrase carries, in addition to its explicit or literal meaning, which is its denotation. A connotation is frequently described as either positive ...
s for rhetorical velocity. In some ways, appropriation is a tool that can be used for the reapplication of outdated ideas to make them better. In other ways, appropriation is seen as a threat to creative and cultural identities.
Social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social me ...
receives the bulk of this scrutiny due to the lack of
education Education is a purposeful activity directed at achieving certain aims, such as transmitting knowledge or fostering skills and character traits. These aims may include the development of understanding, rationality, kindness, and honesty ...
of its users. Most "contributors are often unaware of what they are contributing", which perpetuates the negative connotation. Many scholars in digital rhetoric explore this topic and its effects on society such as Jessica Reyman, Amy Hea, and Johndan Johnson-Eilola.


Visual rhetoric

Digital rhetoric often invokes visual rhetoric due to digital rhetoric's reliance on visuals. Charles Hill states that images "do not necessarily have to portray an object, or even a class of objects, that exists or ever did exist" to remain impactful. However, the use of imagery for rhetorical purposes in digital spaces can't always be easily differentiated from "traditional" physical visual mediums. As such, approaching this concept requires a careful analysis of the viewer, situational, and visual contexts involved. A prominent part of this concept is its intersection of perspective with technology, as computers allow users to create a curated view for online space.
Social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social me ...
platforms like
Instagram Instagram is a photo and video sharing social networking service owned by American company Meta Platforms. The app allows users to upload media that can be edited with filters and organized by hashtags and geographical tagging. Posts can ...
, incredibly realistic deepfakes, editing software like
Photoshop Adobe Photoshop is a raster graphics editor developed and published by Adobe Inc. for Windows and macOS. It was originally created in 1988 by Thomas and John Knoll. Since then, the software has become the industry standard not only in raster ...
, and even behind-the-scenes preference
algorithm In mathematics and computer science, an algorithm () is a finite sequence of rigorous instructions, typically used to solve a class of specific problems or to perform a computation. Algorithms are used as specifications for performing ...
s all illustrate how the tactile-visual internet heavily relies on and adapts principles of visual rhetoric. Digitally-produced art is a significant way users express themselves on technological platforms; the unique intersection of text and image has given rise to new rhetorical language through the modification of slang and ingroup language. In particular, the culturally-specific and nuanced use of pop culture references through
internet meme An Internet meme, commonly known simply as a meme ( ), is an idea, behavior, style, or image that is spread via the Internet, often through social media platforms. What is considered a meme may vary across different communities on the Internet ...
s have gradually built upon themselves to create complex, highly flexible, and internet-specific (or even platform-specific) dialects of speech. Through popularity-based
natural selection Natural selection is the differential survival and reproduction of individuals due to differences in phenotype. It is a key mechanism of evolution, the change in the heritable traits characteristic of a population over generations. Cha ...
, edits of commonly accepted meme templates fuel the cycle of rhetorical creation. Digital-visual rhetoric doesn't only rely on intentional manipulation. Sometimes, meanings can arise from unexpected places and otherwise-overlooked features. For example,
emoji An emoji ( ; plural emoji or emojis) is a pictogram, logogram, ideogram or smiley embedded in text and used in electronic messages and web pages. The primary function of emoji is to fill in emotional cues otherwise missing from typed conv ...
s, or simple graphic images included in most texting applications, can carry heavy consequences by permeating daily communication. Varying skin tones provided (or excluded) by developers for emojis may perpetuate preexisting racial biases of
colorism Discrimination based on skin color, also known as colorism, or shadeism, is a form of prejudice and/or discrimination in which people who share similar ethnicity traits or perceived race are treated differently based on the social implications t ...
. Even otherwise-innocuous images of peaches and eggplants are regular stand-ins for genital regions; they can be both harmless modes of flirtation and even tools for sexually harassing women online when sent en masse. The concept of the
avatar Avatar (, ; ), is a concept within Hinduism that in Sanskrit literally means "descent". It signifies the material appearance or incarnation of a powerful deity, goddess or spirit on Earth. The relative verb to "alight, to make one's appear ...
can also aid understanding of visual rhetoric's deeply personal impact, particularly when using James E. Porter's definition of the avatar as an extended "virtual body." While scholars such as Beth Kolko hoped for an equitable online world free of physical barriers,
social issue A social issue is a problem that affects many people within a society. It is a group of common problems in present-day society and ones that many people strive to solve. It is often the consequence of factors extending beyond an individual's cont ...
s still persist in digital realms, such as
gender discrimination Sexism is prejudice or discrimination based on one's sex or gender. Sexism can affect anyone, but it primarily affects women and girls.There is a clear and broad consensus among academic scholars in multiple fields that sexism refers primar ...
and
racism Racism is the belief that groups of humans possess different behavioral traits corresponding to inherited attributes and can be divided based on the superiority of one race over another. It may also mean prejudice, discrimination, or antagoni ...
. For example, Victoria Woolums found that, in the video game
World of Warcraft ''World of Warcraft'' (''WoW'') is a massively multiplayer online role-playing game (MMORPG) released in 2004 by Blizzard Entertainment. Set in the '' Warcraft'' fantasy universe, ''World of Warcraft'' takes place within the world of Azer ...
, an avatar's gender identity instigated
bias Bias is a disproportionate weight ''in favor of'' or ''against'' an idea or thing, usually in a way that is closed-minded, prejudicial, or unfair. Biases can be innate or learned. People may develop biases for or against an individual, a group ...
from other characters even though an avatar's
gender identity Gender identity is the personal sense of one's own gender. Gender identity can correlate with a person's assigned sex or can differ from it. In most individuals, the various biological determinants of sex are congruent, and consistent with the ...
may not be physically accurate to its user. These relationships are further complicated by the varying degrees of anonymity characterizing inter-user communications in online spaces. While the possibility of true privacy can be facilitated by impersonal avatars, they are still personal manifestations of a user's self in the context of digital spaces. Furthermore, the tools available to curate and express these are platform-dependent and ripe for both liberation and exploitation. Be it 2014's
Gamergate Gamergate may refer to: * Gamergate (ant), a worker ant that can store sperm and reproduce sexually * Gamergate (harassment campaign), targeting women in the video game industry * Lt. Gamergate, a character in the ''Adventure Time'' episode "Dent ...
or the more recent debates regarding social media influencer culture and their portrayals of impossible and computer-edited
body image Body image is a person's thoughts, feelings and perception of the aesthetics or sexual attractiveness of their own body. The concept of body image is used in a number of disciplines, including neuroscience, psychology, medicine, psychiatry, ps ...
, self-presentation is heavily mediated by accessibility to and mastery of online avatars.


Forms and objects of study


Infrastructure

Information infrastructure is the invisible force that organizes the public's information on the internet. Essentially, information infrastructure is what impacts how and what the public accesses on the internet. Databases and search engines are information infrastructure as they play a large role in access to and dissemination of information. Information Infrastructure often consists of algorithms and metadata standards, which curate the information presented to the public.


Software

Coding and
software Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work. At the lowest programming level, executable code consist ...
engineering are not often recognized as rhetorical writing practices, but in the process of writing
code In communications and information processing, code is a system of rules to convert information—such as a letter, word, sound, image, or gesture—into another form, sometimes shortened or secret, for communication through a communicati ...
, people instruct machines to "make arguments and judgments and address audiences both mechanic and human." Technologies themselves can be viewed as rhetorical
genre Genre () is any form or type of communication in any mode (written, spoken, digital, artistic, etc.) with socially-agreed-upon conventions developed over time. In popular usage, it normally describes a category of literature, music, or other f ...
s, simultaneously guiding users' experiences and communication with each other and being shaped and improved through humans use. Choices baked into software that are invisible to users impact the user experience and reveal information about the priorities of the software engineers. For instance, while
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dust ...
allows users to choose over 50 gender identities to display on their public profile, an investigation into the social media's software revealed that users are filtered into the male-female gender binary within the database for targeted advertising purposes. For another example, pieces of software called bittorrent trackers facilitate the massive distribution of information on Wikipedia. Software facilitates the collective rhetorical action of this encyclopedia. The field of software studies encourages the investigation into and recognition of software's impacts on people and culture.


People


Online communities

Online communities are groups of people with a common interests that interact and engage over the Internet. Many online communities are found within social networking sites, online forums, and chat rooms, such as
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dust ...
,
Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
,
Reddit Reddit (; stylized in all lowercase as reddit) is an American social news aggregation, content rating, and discussion website. Registered users (commonly referred to as "Redditors") submit content to the site such as links, text posts, imag ...
,
4chan 4chan is an anonymous English-language imageboard website. Launched by Christopher "moot" Poole in October 2003, the site hosts boards dedicated to a wide variety of topics, from anime and manga to video games, cooking, weapons, television, ...
, etc., where members can share and discuss information and inquiries. These online spaces often establish their own rules, norms, and culture, and in some cases, users will adopt community-specific terminology or phrases. Scholars have noted that online communities have especially gained prominence among users like e-patients and victim-survivors of
abuse Abuse is the improper usage or treatment of a thing, often to unfairly or improperly gain benefit. Abuse can come in many forms, such as: physical or verbal maltreatment, injury, assault, violation, rape, unjust practices, crimes, or other t ...
. Within online health and support groups respectively, members have been able to find others who share similar experiences, receive advice and emotional support, and record their own narrative. However, online communities face issues with online harassment in the form of
trolling In slang, a troll is a person who posts or makes inflammatory, insincere, digressive, extraneous, or off-topic messages online (such as in social media, a newsgroup, a forum, a chat room, a online video game), or in real life, with the i ...
,
cyberbullying Cyberbullying or cyberharassment is a form of bullying or harassment using electronic means. Cyberbullying and cyberharassment are also known as online bullying. It has become increasingly common, especially among teenagers, as the digital ...
, and
hate speech Hate speech is defined by the ''Cambridge Dictionary'' as "public speech that expresses hate or encourages violence towards a person or group based on something such as race, religion, sex, or sexual orientation". Hate speech is "usually thoug ...
. According to the Pew Research Center, 41% of Americans have experienced some form of online harassment with 75% of these experiences occurring over social media. Another area of concern is the influence of algorithms on delineating the online communities a user comes in contact with. Personalizing algorithms can tailor a user's experience to their analytically determined preference, which creates a "
filter bubble A filter bubble or ideological frame is a state of intellectual isolationTechnopediaDefinition – What does Filter Bubble mean?, Retrieved October 10, 2017, "....A filter bubble is the intellectual isolation, that can occur when websites make us ...
". The user loses agency in content accessibility and information dissemination when these bubbles are created. The loss of agency can lead to polarization, but recent research indicates that individual level polarization is rare. Most polarization is due to the influx of users with extreme views that can encourage users to move towards partisan fringes from "gateway communities". In summary, online communities support community but in rare cases can support polarization.


Social media

Social media Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social me ...
makes human connection formal, manageable, and profitable to social media companies. The technology that promotes this human connection is not human, but automated. As people use social media and form their experiences on the platforms to meet their interests, the technology also affects how the users interact with each other and the world. Social media also allows for the weaving of "offline and online communities into integrated movements". Users' actions, such as liking, commenting, sending, retweeting or saving a post, contribute to the algorithmic customization of their personalized content. Ultimately, the reach social media has is determined by these algorithms. Social media also offers various image altering tools that can impact image perception – making the platform less human and more automated.


= Digital activism

= Digital activism serves an agenda-setting function as it can influence mainstream media and news outlets.
Hashtag A hashtag is a metadata tag that is prefaced by the hash (also known as pound or octothorpe) sign, ''#''. On social media, hashtags are used on microblogging and photo-sharing services such as Twitter or Instagram as a form of user-generated ...
s, which curate posts with similar themes and ideas into a central location on a digital platform, aid in bringing exposure to social and political issues. These hashtags, specifically the subsequent discussions they create, put pressure on private institutions and governments to address these issues, as can be seen with movements like #CripTheVote, #BringBackOurGirls, or #MeToo. Many recent social movements have originated on
Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
, as Twitter Topic Networks provide a framework for online community organizing.


= Influencers and content creators

= As social media is increasingly becoming more available, the influencer/ content creator position has also become recognized as a profession. With such a large and rapid consumer presence on social media, it creates both a helpful and overwhelming source of consumer information for advertisers. There is substantial potential to identify "market mavens" on social media due to
fandom A fandom is a subculture composed of fans characterized by a feeling of empathy and camaraderie with others who share a common interest. Fans typically are interested in even minor details of the objects of their fandom and spend a significant ...
culture and the nature of influencer/content creator followings. Social media has opened up business opportunities for corporations to employ
influencer marketing Influencer marketing (also known as influence marketing) is a form of social media marketing involving endorsements and product placement from influencers, people and organizations who have a purported expert level of knowledge or social i ...
, where they can more easily find suitable influencers to advertise their products to their viewers.


Online learning

Although online learning existed previously, amidst the COVID-19 pandemic the prevalence of online learning increased. These online learning platforms are known as e-learning management systems (ELMS) and they allow both students and teachers access to a shared, digital space, which includes classroom resources, assignments, discussions, and social networking through direct messaging and email. Although socialization is a component of e-learning management systems, not all students utilize these resources, rather they focus on the lecturer as the primary resource of knowledge. The long-term effects of emergency online learning, which many turned to during the height of the pandemic, is ongoing; however, one study concluded that students' "motivation, self-efficacy, and cognitive engagement decreased after the transition."


Interactive media


Video games

The procedural and interactive nature of
video game Video games, also known as computer games, are electronic games that involves interaction with a user interface or input device such as a joystick, controller, keyboard, or motion sensing device to generate visual feedback. This feedba ...
s leads them to be rich examples of procedural rhetoric. This rhetoric can range from games designed to bolster children's learning to challenging one's assumptions of the world around them. An educational video game developed for students at the
University of Texas at Austin The University of Texas at Austin (UT Austin, UT, or Texas) is a public research university in Austin, Texas. It was founded in 1883 and is the oldest institution in the University of Texas System. With 40,916 undergraduate students, 11,075 ...
, titled ''Rhetorical Peaks'', was made with the goal of examining rhetoric's procedural nature and to capture the constantly changing contexts of rhetoric. The open-ended nature of the game as well as the developer's intent on playing the game within a classroom setting encouraged collaboration among students and for them to develop their own interpretations on the game's plot based on vague clues, ultimately helping them to realize that there must be a willingness to change between lines of thought and to work within and past limits in understanding rhetoric. In mainstream gaming, each game has its own set of language which help shape the way information is transferred between players in their community. With the popularization of online gaming - including games such as
Call of Duty ''Call of Duty'' is a first-person shooter video game franchise published by Activision. Starting out in 2003, it first focused on games set in World War II. Over time, the series has seen games set in the midst of the Cold War, futuristic ...
,
League of Legends ''League of Legends'' (''LoL''), commonly referred to as ''League'', is a 2009 multiplayer online battle arena video game developed and published by Riot Games. Inspired by '' Defense of the Ancients'', a custom map for ''Warcraft III'', ...
, and many more - players have been able to communicate with one another that creates their own rhetoric within the established world of the game, which allows players to influence and be influenced by the other gamers around them. Another well known game called Detroit: Become Human has another way of encouraging digital rhetoric within the gaming community. This decision based video game gives the player the power to create their own story that deals with gender, race, and sexuality. This futuristic message of a human to machine relationship caused discussion due to the difficult moral decisions being made while playing. At the end, there are surveys to take to see others opinions about certain decisions around the world.


Mobile applications

Mobile app A mobile application or app is a computer program or software application designed to run on a mobile device such as a phone, tablet, or watch. Mobile applications often stand in contrast to desktop applications which are designed to run on d ...
lications are computer programs designed specifically for mobile devices, such as phones or tablets. Mobile applications cater to a wide range of audiences and needs. There are apps for social media, employment, education, etc. Mobile apps allow for a "cultural hybridity of habit" which allows anyone to stay connected with anyone, anywhere. Due to this, there is always access to changing cultures and lifestyles, since there are so many different apps available to research or publish work. Furthermore, mobile apps allow individual users to manage many aspects of their lives while allowing the apps themselves to be able to continue to largely change and upgrade socially. Mobility of information poses challenges to user interface, notably the small screen and keys, in comparison to larger counterparts such as laptops and PC's. However, it also has the advantage of heightening physical interactivity with touch, and presents experiences with multiple senses in this way. With these varying factors, mobile applications must identify how they can successfully create user interfaces that motivate trust, reliability, and helpful UX/UI design.


Immersive media

Emerging immersive technologies such as
virtual reality Virtual reality (VR) is a simulated experience that employs pose tracking and 3D near-eye displays to give the user an immersive feel of a virtual world. Applications of virtual reality include entertainment (particularly video games), edu ...
removes the visual presence of devices and mimics emotional experiences. User immersion into virtual reality includes simulated real-life communication; virtual reality provides the illusion of being somewhere the body physically is not, which contributes to widespread communication that reaches the point of
telepresence Telepresence refers to a set of technologies which allow a person to feel as if they were present, to give the appearance or effect of being present via telerobotics, at a place other than their true location. Telepresence requires that the use ...
and
telexistence Telepresence refers to a set of technologies which allow a person to feel as if they were present, to give the appearance or effect of being present via telerobotics, at a place other than their true location. Telepresence requires that the user ...
.


Critical approaches


Technofeminism

Digital rhetoric gives a platform to technofeminism, a concept that brings together the intersections of
gender Gender is the range of characteristics pertaining to femininity and masculinity and differentiating between them. Depending on the context, this may include sex-based social structures (i.e. gender roles) and gender identity. Most culture ...
,
capitalism Capitalism is an economic system based on the private ownership of the means of production and their operation for profit. Central characteristics of capitalism include capital accumulation, competitive markets, price system, private ...
, and
technology Technology is the application of knowledge to reach practical goals in a specifiable and reproducible way. The word ''technology'' may also mean the product of such an endeavor. The use of technology is widely prevalent in medicine, scien ...
. Technofeminism advocates for equality for women in technology-heavy fields and researches the relationship between women and their devices.
Intersectionality Intersectionality is an analytical framework for understanding how aspects of a person's social and political identities combine to create different modes of discrimination and privilege. Intersectionality identifies multiple factors of adva ...
is a term coined by Kimberlé Crenshaw that recognizes the societal
injustice Injustice is a quality relating to unfairness or undeserved outcomes. The term may be applied in reference to a particular event or situation, or to a larger status quo. In Western philosophy and jurisprudence, injustice is very commonly—but n ...
s based on our identities. It is often challenging for women to navigate finding and interacting in digital spaces without
harassment Harassment covers a wide range of behaviors of offensive nature. It is commonly understood as behavior that demeans, humiliates or embarrasses a person, and it is characteristically identified by its unlikelihood in terms of social and moral ...
or gender biases. There is an importance of
digital activism Internet activism is the use of electronic communication technologies such as social media, e-mail, and podcasts for various forms of activism to enable faster and more effective communication by citizen movements, the delivery of particular infor ...
for unrepresented communities, such as
gender non-conforming Gender variance or gender nonconformity is behavior or gender expression by an individual that does not match masculine or feminine gender norms. A gender-nonconforming person may be variant in their gender identity, being transgender or non-bina ...
and
transgender A transgender (often abbreviated as trans) person is someone whose gender identity or gender expression does not correspond with their sex assigned at birth. Many transgender people experience dysphoria, which they seek to alleviate through ...
people of all races,
disabled Disability is the experience of any condition that makes it more difficult for a person to do certain activities or have equitable access within a given society. Disabilities may be cognitive, developmental, intellectual, mental, physical, ...
people, and
people of color The term "person of color" ( : people of color or persons of color; abbreviated POC) is primarily used to describe any person who is not considered "white". In its current meaning, the term originated in, and is primarily associated with, the U ...
. In the journal ''Computers and Composition'' only five articles explicitly use the term
intersectionality Intersectionality is an analytical framework for understanding how aspects of a person's social and political identities combine to create different modes of discrimination and privilege. Intersectionality identifies multiple factors of adva ...
or technofeminism. Technofeminism and
intersectionality Intersectionality is an analytical framework for understanding how aspects of a person's social and political identities combine to create different modes of discrimination and privilege. Intersectionality identifies multiple factors of adva ...
are still not very prevalent when developing new technologies and research.


Digital cultural rhetoric

The expansion of the internet has increased, digital media or rhetoric can be used to represent or identify a culture. Scholars have studied how digital rhetoric is affected by one's personal factors, such as race,
religion Religion is usually defined as a social- cultural system of designated behaviors and practices, morals, beliefs, worldviews, texts, sanctified places, prophecies, ethics, or organizations, that generally relates humanity to supernatur ...
and sexuality. Due to these factors, people utilize different tools and absorb information differently. Digital culture has created the need for specialized communities on the web. Computer-mediated communities such as
Reddit Reddit (; stylized in all lowercase as reddit) is an American social news aggregation, content rating, and discussion website. Registered users (commonly referred to as "Redditors") submit content to the site such as links, text posts, imag ...
can give a voice to these specialized communities. One can experience and converse with other like-minded people on the web via comment sections and shared online migration. The creation of digital cultural rhetoric has allowed for the use of online
slang Slang is vocabulary (words, phrases, and linguistic usages) of an informal register, common in spoken conversation but avoided in formal writing. It also sometimes refers to the language generally exclusive to the members of particular in-gr ...
that other communities may not be aware of. Online communities that explore digital cultural rhetoric allow users to discover their social identity, and confront stereotypes that they were once confronted with.


Embodiment

One subset of digital cultural rhetoric is embodiment—which is the idea that every person has a unique relationship with technology based on their unique set of identities. Studying the relationship between bodies and technology is one way that digital rhetoricians are able to promote equal access and opportunity within the digital sphere. Since technology is considered to be an extension of the real world, users are also shaped by the experiences they have in digital spaces. The artificial interactions that occur in online environments allow users to exist in a way that is additive to their mere human experience.


Pedagogy

With digital rhetoric becoming increasingly present, pedagogical approaches have been proposed by scholars to teach digital rhetoric in the classroom. Courses in digital rhetoric study the
intersectionality Intersectionality is an analytical framework for understanding how aspects of a person's social and political identities combine to create different modes of discrimination and privilege. Intersectionality identifies multiple factors of adva ...
between users and digital material, as well as how different backgrounds such as age, ethnicity, gender and more can affect these interactions.


Higher education

Several scholars teach digital rhetoric courses at universities in the US, although their approaches vary considerably. Jeff Grabill, a scholar with a background in English, education, and technology, encourages his contemporaries to find a bridge between the scholarly field of digital rhetoric and its implementation. Cheryl Ball specializes in areas that consist of multimodal composition and
editing Editing is the process of selecting and preparing written, photographic, visual, audible, or cinematic material used by a person or an entity to convey a message or information. The editing process can involve correction, condensation, or ...
practices, digital media scholarship,
digital publishing Electronic publishing (also referred to as publishing, digital publishing, or online publishing) includes the digital publication of e-books, digital magazines, and the development of digital libraries and catalogues. It also includes the editi ...
, and university writing
pedagogy Pedagogy (), most commonly understood as the approach to teaching, is the theory and practice of learning, and how this process influences, and is influenced by, the social, political and psychological development of learners. Pedagogy, taken ...
. Ball teaches students to write and compose multimodal texts by analyzing rhetorical options and choosing the most appropriate genres, technologies, media, and modes for a particular situation. Multimodality also influenced Elizabeth Losh et al.'s work ''Understanding Rhetoric: A Graphic Guide to Writing'', which emphasizes engaging the
comic a medium used to express ideas with images, often combined with text or other visual information. It typically the form of a sequence of panels of images. Textual devices such as speech balloons, captions, and onomatopoeia can indicate ...
form of literacy. A similar approach also inspired Melanie Gagich to alter the curriculum of her first-year English course completely, aiming to redefine digital projects as rigorous academic assignments and teach her students necessary audience analysis skills. Such a design ultimately allowed students in Gagich's classroom to develop their creativity and confidence as writers. In another approach, Douglas Eyman recommends a course in web authoring and
design A design is a plan or specification for the construction of an object or system or for the implementation of an activity or process or the result of that plan or specification in the form of a prototype, product, or process. The verb ''to design' ...
that provides undergraduates more practical instruction in the production and rhetorical understanding of digital texts. Moreover, he explains that web authoring and design for digital rhetoric instruction provides opportunities for students to learn fundamentals of web writing and design conventions, rules and procedures. Similarly, Collin Bjork argues that "integrating digital rhetoric with
usability testing Usability testing is a technique used in user-centered interaction design to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system. It is ...
can help researchers cultivate a more complex understanding of how students, instructors, and interfaces interact in OWI." Other scholars focus more on the relationship between digital rhetoric and social impact. Scholars Lori Beth De Hertogh et al. and Angela Haas have published materials discussing intersectionality and digital rhetoric, arguing that the two are inseparable and classes covering digital rhetoric must also explore intersectionality. Lauren Malone has also analyzed the relationship between identity and teaching digital rhetoric through research on QTPoC (Queer and Trans People of Color)'s online engagement. From this research, Malone created a series of steps for digital rhetoric instructors to take in order to foster inclusivity within their classroom. Finally, scholar Melanie Kill actively introduces digital rhetoric to college-aged students, arguing for the importance of editing
Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read refer ...
and capitalizing on their privilege of education and access to materials. Similar to De Hertogh et al. and Haas, Kill believes an education in digital rhetoric serves all students, as it facilitates positive social change.


K-12

Many educational systems are framed so that students actively participate in technological systems as designers of digital rhetoric, not passive users. There are three core goals students have identified for their coursework: building their own digital space, learning all aspects of digital rhetoric (including the theory, technology, and uses), and applying it in their own lives. The ecological system generated by the interactions of students with classmates, digital media, and other individuals is the basis of "interconnected" rhetorical processes and shared digital work. Video games are one avenue students learn to design the rhetoric and code underlying their technological systems. Video game use has evolved rapidly since the 1980s, and current video games have been incorporated into education. Scholar
Ian Bogost Ian Bogost is an American academic and video game designer, most known for the game ''Cow Clicker''. He holds a joint professorship at Washington University as director and professor of the Film and Media Studies program in Arts & Sciences and ...
suggests that
video game Video games, also known as computer games, are electronic games that involves interaction with a user interface or input device such as a joystick, controller, keyboard, or motion sensing device to generate visual feedback. This feedba ...
s can be utilized in a multitude of subjects to be studied as models of our non-digital world. Specifically, they note that video games could be used as an "entry point" for students that may not have been interested in
computer science Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to Applied science, practical discipli ...
to enter that field. Games and game technology enhance learning by operating at the "outer and growing edge of a player's competence". Games challenge students at levels that cause frustration but preserve motivation to solve the challenge at this edge.
Ian Bogost Ian Bogost is an American academic and video game designer, most known for the game ''Cow Clicker''. He holds a joint professorship at Washington University as director and professor of the Film and Media Studies program in Arts & Sciences and ...
also notes that video games can be taught as rhetorical and expressive in nature, allowing children to model their experiences through programming. When dissected, the ethics and rhetoric in video games' computational systems is exposed. Analysis of video games as an interactive medium reveals the underlying rhetoric through the performative activity of the player. Recognition of procedural rhetoric through course studies reflects how these mediums can augment politics, advertisement, and information. To help address the rhetoric in video game code, scholar Collin Bjork makes a series of recommendations for integrating digital rhetoric with
usability testing Usability testing is a technique used in user-centered interaction design to evaluate a product by testing it on users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system. It is ...
in online writing instruction. Some scholars have also identified specific practices for digital rhetoric instruction in pre-collegiate classrooms. As Douglas Eyman points out, students require agency when learning digital rhetoric, meaning instructors designing lessons must allow students to interact with the technology directly and enact change on the design. This is consistent with discoveries by other professors, who claim one of the primary goals of students in a digital rhetoric classroom is to create space for themselves, connections with peers, and deeply understand its significance. These interpersonal connections reflect a "thick correlation between digitalization and empowering pedagogy". Pre-K The United States Government's Office of Educational Technology has emphasized four guiding principles when using technology with early learners: # When used appropriately technology can be a tool for learning. # The use of technology should allow for increased access to learning opportunities for all children. # Technology can be used strengthen relationships between children and their families, early educators and friends. # Technology is most effective when early learners are interacting with adults and peers. Adults can also supervise children online for said effectiveness. Despite these four pillars most studies conclude that learning technology for children under the age of two is not beneficial. If you must have your young child use technology it is best that the technology is used to promote relationship development, for instance video chat software to connect with loved ones at a distance.


Digital rhetoric as a field of study

In 2009, rhetorician Elizabeth Losh offered this four-part
definition A definition is a statement of the meaning of a term (a word, phrase, or other set of symbols). Definitions can be classified into two large categories: intensional definitions (which try to give the sense of a term), and extensional definiti ...
of digital rhetoric in her book, ''Virtualpolitik'': # The conventions of new digital
genre Genre () is any form or type of communication in any mode (written, spoken, digital, artistic, etc.) with socially-agreed-upon conventions developed over time. In popular usage, it normally describes a category of literature, music, or other f ...
s that are used for everyday discourse, as well as for special occasions, in average people's lives. #
Public rhetoric Public rhetoric refers to discourse both within a group of people and between groups, often centering on the process by which individual or group discourse seeks membership in the larger public discourse. Public rhetoric can also involve rhetoric be ...
, often in the form of
political Politics (from , ) is the set of activities that are associated with making decisions in groups, or other forms of power relations among individuals, such as the distribution of resources or status. The branch of social science that studi ...
messages from
government institutions Institutions are humanly devised structures of rules and norms that shape and constrain individual behavior. All definitions of institutions generally entail that there is a level of persistence and continuity. Laws, rules, social conventions a ...
, that is represented or recorded through
digital technology Digital technology may refer to: * Application of digital electronics * Any significant piece of knowledge from information technology Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange a ...
and disseminated via
electronically The field of electronics is a branch of physics and electrical engineering that deals with the emission, behaviour and effects of electrons using electronic devices. Electronics uses active devices to control electron flow by amplificatio ...
distributed
networks Network, networking and networked may refer to: Science and technology * Network theory, the study of graphs as a representation of relations between discrete objects * Network science, an academic field that studies complex networks Mathematics ...
. # The emerging scholarly
discipline Discipline refers to rule following behavior, to regulate, order, control and authority. It may also refer to punishment. Discipline is used to create habits, routines, and automatic mechanisms such as blind obedience. It may be inflicted on ot ...
concerned with the rhetorical interpretation of computer-generated media as objects of study. # Mathematical theories of communication from the field of
information science Information science (also known as information studies) is an academic field which is primarily concerned with analysis, collection, classification, manipulation, storage, retrieval, movement, dissemination, and protection of information. ...
, many of which attempt to quantify the amount of uncertainty in a given
linguistic Linguistics is the scientific study of human language. It is called a scientific study because it entails a comprehensive, systematic, objective, and precise analysis of all aspects of language, particularly its nature and structure. Linguis ...
exchange or the likely paths through which messages travel. Losh's definition demonstrates that digital rhetoric is a field that relies on different methods to study various types of information, such as code, text, visuals, videos, and so on. Douglas Eyman suggests that classical theories can be mapped onto digital media but a larger academic focus should be placed on the "extension of rhetorical theory". Careers in developing and analyzing the rhetoric in code a prominent field of study. A journal established in 1985, Computers and Composition, focuses on computers communication and has considered the use of "rhetoric as their conceptual framework" and the digital rhetoric in software development. Moreover, digital rhetoric is a tool by which different cultures can continue to facilitate their longstanding cultural traditions. In his book, ''Digital Griots: African American Rhetoric in a Multimedia Age'', Adam J. Banks states that modern day storytellers, like stand-up comics and spoken word poets, give African American rhetoric a flexible approach that is still true to tradition. While digital rhetoric can be used to facilitate traditions, select cultures face several practical application issues. Radhika Gajjala, professor at the
University of Pittsburgh The University of Pittsburgh (Pitt) is a public state-related research university in Pittsburgh, Pennsylvania. The university is composed of 17 undergraduate and graduate schools and colleges at its urban Pittsburgh campus, home to the univers ...
, writes that South Asian cyber feminists face issues with regards to building their web presence. Studies on how digital rhetoric implicates various topics are ongoing and encompass many fields.


Research Ethics

Writing and rhetoric scholars Heidi McKee and James E. Porter discuss the complicated issue of internet users posting information publicly on the internet but expecting the post to be semi-private. This appears contradictory but socially the internet is composed of million social identities, social groups,
social norm Social norms are shared standards of acceptable behavior by groups. Social norms can both be informal understandings that govern the behavior of members of a society, as well as be codified into rules and laws. Social normative influences or soci ...
s, and
social influence Social influence comprises the ways in which individuals adjust their behavior to meet the demands of a social environment. It takes many forms and can be seen in conformity, socialization, peer pressure, obedience, leadership, persuasion, s ...
. These different social aspects of the internet are more important than ever to consider when studying anything digital because the digital and non digital are getting harder to distinguish from one another. A study conducted by Rösner and Krämer in 2016 showed that participants' identities would reflect the norms of these online social groups. Similar to how social groups are seen in an in-person setting, posts on forums, comment sections, and social media are like having a conversation with friends in a public setting. Typically researchers would not use conversations heard in public, but online it's different because the conversation isn't only available to that social group. James Zappen in his article "Digital Rhetoric: Toward an Integrated Theory" adds to the conversation that many of these groups foster a creative and collaborative nature to share information to the public. Mckee and Porter suggest the use of a
casuistic In ethics, casuistry ( ) is a process of reasoning that seeks to resolve moral problems by extracting or extending theoretical rules from a particular case, and reapplying those rules to new instances. This method occurs in applied ethics and ...
heuristic A heuristic (; ), or heuristic technique, is any approach to problem solving or self-discovery that employs a practical method that is not guaranteed to be optimal, perfect, or rational, but is nevertheless sufficient for reaching an immediate ...
approach to doing digital research. This method of study is based on focusing on the moral principle of do no harm to the audience and generating needed formulas or diagrams to help guide the researcher when gathering data. It is noted that this method does not provide all the answers. Instead it is a starting point for the scholar to approach the digital world. More scholars have added their own take to an ethical approach for digital data. Many have a case-based approach with add on like consent from participants if possible, anonymity to participants, and consideration of what harm could come to the groups being studied. Regardless of the ethical approach taken, digital scholars agree that some type of consideration into ethics must be taken when studying the internet.


Social issues


Access

Referred to as the
digital divide The digital divide is the unequal access to digital technology, including smartphones, tablets, laptops, and the internet. The digital divide creates a division and inequality around access to information and resources. In the Information Age i ...
, issues of
economic An economy is an area of the production, distribution and trade, as well as consumption of goods and services. In general, it is defined as a social domain that emphasize the practices, discourses, and material expressions associated with th ...
access and user-level access are recurring issues in digital rhetoric. These issues show up most prevalently in computers and writing circles though the digital divide impacts a multitude of online forums, user bases, and communities. A lack of access can refer to inequality in obtaining information, means of communication, and opportunities. For many that teach digital rhetoric in schools and universities, student access to technologies at home and in school is an operative concern. There is some debate about whether mobile computing devices like smartphones make technology access more equitable. In addition, the socioeconomic divide that is created due to accessibility is a major factor of digital rhetoric. For instance
NIH
researcher and a professor of education at Stanford University,
Linda Darling-Hammond Linda Darling-Hammond (December 21, 1951) is an American academic who is the Charles E. Ducommun Professor of Education Emeritus at the Stanford Graduate School of Education. She was also the President and CEO of the Learning Policy Institute. Sh ...
discusses the lack of educational resources that children of color in America face. Further, Angela M. Haas, author of ''"Wampum as Hypertext: An American Indian Intellectual Tradition of Multimedia Theory and Practice"'', describes access in a more theoretical way. Her text explains that through access one can connect a physical body with the digital space. Technology diffusion can also a contributing factor, which refers to how the market for new technology changes over time and how that influences technology use and production across society.  Studies conducted by scholar Sunil Wattal conclude that technology diffusion mimics social class status. As such, technology diffusion varies from community to community, making it a much greater challenge to ensure access equity across classes. These examples preface the topic that access encompasses every aspect of ones life and must be perceived as such. If accessibility is not resolved at a foundational level then social discrimination will be further perpetuated. Another issue of access comes in the form of
paywall A paywall is a method of restricting access to content, with a purchase or a paid subscription, especially news. Beginning in the mid-2010s, newspapers started implementing paywalls on their websites as a way to increase revenue after years of ...
s, which can be a major hindrance for education and reduce accessibility to many educational tools and materials. This practice can increase barriers to scholarship and limit information that is
open access Open access (OA) is a set of principles and a range of practices through which research outputs are distributed online, free of access charges or other barriers. With open access strictly defined (according to the 2001 definition), or libre op ...
. This industry has gotten flack for its long history of monopolizing the publishing market and forcing universities to pay over $11 million annually for access to certain works.
Open access Open access (OA) is a set of principles and a range of practices through which research outputs are distributed online, free of access charges or other barriers. With open access strictly defined (according to the 2001 definition), or libre op ...
has removed the barriers of fees associated with accessing a work and the restrictions of copyright and licensing. The matter of eliminating fees is most prevalent to digital rhetoric because it allows for more equal access to works. Open access and digital rhetoric do not eliminate copyright, but they eliminate restrictions by giving authors the choice to maintain their right to copy and distribute their materials however they choose, or they may turn the rights over to a specific journal. Digital rhetoric involves works that are found online and open access is allowing more people to be able to reach these works.


Politics

The increase in digitalization of media has amplified the importance influence of digital rhetoric in politics, as this digitalization has introduced a new, more direct relationship between politicians and the citizenry. Digital communication platforms and social networking sites allow citizens to share information and engage in debate with other people of similar or distinct political ideologies, which have been shown to influence and predict the political behavior of individuals outside the digital world. Politicians have been known to use digital rhetoric as a persuasive tool to communicate information to citizens. Reciprocally, digital rhetoric has enabled increasing political participation amongst citizens. Theoretical research on digital rhetoric in politics has attributed the increase of political participation to three models: the motivation model, the learning model, and the attitude model. * The motivation model proposes that digital rhetoric has decreased the opportunity costs of participating in politics since it makes information readily available to the people. * The learning model established the increase in political participation to the vast amount of political information available on the internet which increases the inclusion of the citizens in the political process. * The attitude model extended from the previous two by suggesting that digital rhetoric has changed the perception of citizens towards politics, particularly by providing interactive tools that allow people to engage in the political process.


Online harassment

Online harassment has steadily been on the rise since the rise of social media. As the number of platforms meant for communicating have increased, so has the a digital rhetoric that includes an abundance of bullying. Analysis linked cyberbullying-specific behaviors, including perpetration and victimization, to a number of detrimental psychosocial outcomes. The trend of people posting about the characters and their lifestyles reinforces the iconography of stereotypes (such as "hillbillies"), which is successful because of the way in which the rhetoric of difference is a naturalized component of the ethnic and racial identity. These issues led the first Cyberbullying Prevention campaign, STOMP Out Bullying, to launch itself in 2005. Like the abundance of campaigns that would form in the next fifteen years, it focuses on creating cyberbullying awareness and reducing and preventing bullying. The challenge with social media has increased since the rise of '
cancel culture Cancel culture, or rarely also known as call-out culture, is a phrase contemporary to the late 2010s and early 2020s used to refer to a form of ostracism in which someone is thrust out of social or professional circles—whether it be online, o ...
', which aims to end the career of a culprit through any means possible, mainly the boycott of their works. There is a limited number of characters to convey the message, (ex: Twitter's 280 character limit) so messages in digital rhetoric tend to be scarcely explained, allowing stereotypes to flourish. Erika Sparby theorized that the ability to be anonymous and use
pseudonym A pseudonym (; ) or alias () is a fictitious name that a person or group assumes for a particular purpose, which differs from their original or true name ( orthonym). This also differs from a new name that entirely or legally replaces an individu ...
s or avatars on social media gives users more confidence to address either someone or something in a negative light. More recently, techniques utilizing machine learning and artificial intelligence have become popular in synthesizing fake, realistic videos of people whose faces are swapped out with others people's faces. These kinds of videos, originally referred to as "deepfakes" by one user in the popular chatting forum Reddit, can be created by easily obtainable and simple software, inciting concerns that people may use the software to blackmail or bully people online. A large quantity of images containing faces are required to create a deepfake. In addition, specific types of characteristics, such as different exposure and color levels, need to be consistent to make a realistic video. However, given the vast amounts of photos of people publicly available on the internet from social media sites, there is concern about the extent to which people can use deepfakes as a bullying tactic. There have already been multiple incidents of this kind of harassment being used to bully people, one notable one involving a mother who used deepfake software to frame a few of her daughter's classmates at school by producing fake videos of them in pornographic videos. Due to AI and machine learning being relatively new sub fields of computer science and mathematics, there has not been enough time for deepfake video detection technologies to mature, and are so far only detectable using the human eye to spot irregularities in movement of the people in the videos.


Misinformation and disinformation

While digital rhetoric can often be used to persuade, in some cases, it is used to spread false and inaccurate information. The proliferation of illegitimate information over the internet has given rise to the term
misinformation Misinformation is incorrect or misleading information. It differs from disinformation, which is ''deliberately'' deceptive. Rumors are information not attributed to any particular source, and so are unreliable and often unverified, but can turn ...
, which is defined as the spread of false claims that may or may not be intended to mislead others. This is not to be confused with
disinformation Disinformation is false information deliberately spread to deceive people. It is sometimes confused with misinformation, which is false information but is not deliberate. The English word ''disinformation'' comes from the application of the ...
, which is illegitimate or inaccurate information that is spread with the intent to mislead others. Both misinformation and disinformation have had detrimental impacts on the knowledge, perceptions, and, in some cases, actions of many susceptible individuals. Social media specifically has greatly impacted the spread of false information. Scientific facts, such as the damaging environmental impacts of
global warming In common usage, climate change describes global warming—the ongoing increase in global average temperature—and its effects on Earth's climate system. Climate change in a broader sense also includes previous long-term changes to ...
, now come into question on a daily basis. Social media has contributed to the proliferation of misinformation/disinformation because of its viral and largely unfiltered nature. Everyday users have the power to join and perpetuate a narrative that could be entirely false. In recent years, the term "
fake news Fake news is false or misleading information presented as news. Fake news often has the aim of damaging the reputation of a person or entity, or making money through advertising revenue.Schlesinger, Robert (April 14, 2017)"Fake news in reality ...
"— used synonymously with misinformation— has been highly popularized and politicized in digital spaces. The effects of misinformation were further on display during the United States'
2020 presidential election This national electoral calendar for 2020 lists the national/ federal elections held in 2020 in all sovereign states and their dependent territories. By-elections are excluded, though national referendums are included. January *5 January: ** ...
, where social media usage had an impact on
Congress A congress is a formal meeting of the representatives of different countries, constituent states, organizations, trade unions, political parties, or other groups. The term originated in Late Middle English to denote an encounter (meeting of ...
. Starting as early as April 2020, then-President
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who served as the 45th president of the United States from 2017 to 2021. Trump graduated from the Wharton School of the University of P ...
tweeted about the dangers of widespread mail
voting fraud Voting is a method by which a group, such as a meeting or an electorate, can engage for the purpose of making a collective decision or expressing an opinion usually following discussions, debates or election campaigns. Democracies elect holder ...
even though studies have shown that mail voting fraud is rare and the dangers are negligible. Even after losing the election, Trump continued to use
Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
as his main platform to speak about rigged elections, mail-in
voter fraud Electoral fraud, sometimes referred to as election manipulation, voter fraud or vote rigging, involves illegal interference with the process of an election, either by increasing the vote share of a favored candidate, depressing the vote share of ...
, and other proven falsehoods. On January 6, 2021,
Congress A congress is a formal meeting of the representatives of different countries, constituent states, organizations, trade unions, political parties, or other groups. The term originated in Late Middle English to denote an encounter (meeting of ...
was set to certify the results of the 2020 election whilst a rally of Trump supporters were protesting the election results based on Trump's claims of fraud. This assembly of his supporters quickly turned violent, as a mob stormed the Capitol with the intent to overturn election results. The insurrection, which killed five people, was the culmination of Trump's long thread of disinformation spread on social media. As a result, Trump was permanently suspended from
Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
two days later because his involvement in the insurrection violated Twitter's terms and conditions regarding the "glorification of violence". Alongside being suspend from other major social media sites such as
Facebook Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dust ...
and
YouTube YouTube is a global online video sharing and social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by Google, and is the second mo ...
, Trump was impeached by the House of Representatives because of his incitement of the
insurrection Rebellion, uprising, or insurrection is a refusal of obedience or order. It refers to the open resistance against the orders of an established authority. A rebellion originates from a sentiment of indignation and disapproval of a situation and ...
. This incident started a heated debate about social media companies' abilities to limit free speech, but ultimately, these companies are still private businesses who are allowed to determine their own terms and conditions as they see fit, which users must agree to in order to use these platforms in the first place.


Legitimacy

There is controversy regarding the innovative nature of digital rhetoric. Arguments opposed to legitimizing web text are Platonically based, in that they reject the new form of
scholarship A scholarship is a form of financial aid awarded to students for further education. Generally, scholarships are awarded based on a set of criteria such as academic merit, diversity and inclusion, athletic skill, and financial need. Scholars ...
—web text, and praise the old form—print, in the same way that oral communication was originally favored over written communication. Originally some traditionalists did not regard online
open-access Open access (OA) is a set of principles and a range of practices through which research outputs are distributed online, free of access charges or other barriers. With open access strictly defined (according to the 2001 definition), or libre op ...
journals with the same legitimacy as print journals for this reason; however, digital arenas have become the primary place for disseminating academic information in many areas of scholarship. Modern scholars struggle to "claim academic legitimacy" in these new media forms, as the tendency of
pedagogy Pedagogy (), most commonly understood as the approach to teaching, is the theory and practice of learning, and how this process influences, and is influenced by, the social, political and psychological development of learners. Pedagogy, taken ...
is to write about a subject rather than actively work in it. Within the past decade, more scholarly texts have been openly accessible, which provides an innovative way for students to gain access to textual materials online for free, in the way that many scholarly journals like ''
Kairos Kairos ( grc, καιρός) is an ancient Greek word meaning 'the right, critical, or opportune moment'. In modern Greek, ''kairos'' also means 'weather' or 'time'. It is one of two words that the ancient Greeks had for 'time'; the other be ...
'', ''Harlot of the Arts'', and ''Enculturation'' are already available through open access.


COVID-19 pandemic

The persistence of the global COVID-19 pandemic since 2020 has changed both physical and digital spaces. The resulting isolation and economic shutdowns complicated existing issues and created a new set of globalized challenges as it "imposed" a change to the "
psychosocial The psychosocial approach looks at individuals in the context of the combined influence that psychological factors and the surrounding social environment have on their physical and mental wellness and their ability to function. This approach is ...
environment". The virus has forced the majority of individuals with internet access to depend on technology in order to remain connected to the outside world, and on a larger scale, global economies have become reliant on transitioning business to digital platforms. Also, the pandemic forced schools across the globe to switch to an "online only" approach. By March 25, 2020, all school systems in the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country Continental United States, primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., ...
closed indefinitely. In search of a platform to host online learning, many schools incorporated popular video chat service Zoom as their method of providing socially distant instruction. In April 2020, Zoom was hosting over 300 million daily meetings, as opposed to 10 million in December 2019. While some may view online learning as a drop in education quality, the shift to online learning demonstrated the current state of accessibility to digital information while promoting the use of digital learning through Zoom meetings,
YouTube YouTube is a global online video sharing and social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by Google, and is the second mo ...
videos, and broadcasting systems such as
Open Broadcaster Software OBS Studio (also Open Broadcaster Software or OBS, for short) is a free, open-source, and cross-platform screencasting and streaming app. It is available for Windows, macOS, Linux distributions, and BSD. The OBS Project raises funds on the ...
. However, there have also been questions about whether or not the switch to online learning has also had detrimental impacts on students, and it has been difficult to transition younger students in particular to completely online models of learning. The pandemic has also contributed to creating misleading rhetoric in online spaces. Heightened public health concerns combined with the accessibility of social media led to both misinformation and disinformation regarding
COVID-19 Coronavirus disease 2019 (COVID-19) is a contagious disease caused by a virus, the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The first known case was identified in Wuhan, China, in December 2019. The disease quick ...
to spread rapidly. Some people online theorized that the deadly virus could be cured upon the ingestion of bleach, while others believed the disease to have been intentionally started by
China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's List of countries and dependencies by population, most populous country, with a Population of China, population exceeding 1.4 billion, slig ...
in an attempt to take over the world. Trump also supported taking Hydroxychloroquine to prevent the contraction of
COVID-19 Coronavirus disease 2019 (COVID-19) is a contagious disease caused by a virus, the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The first known case was identified in Wuhan, China, in December 2019. The disease quick ...
. The World Health Organization (WHO) has advised on numerous occasions that the drug has no signs of preventing the spread of the virus. Despite their illegitimate nature, these conspiracy theories have spread rapidly in digital spaces. As a result, the WHO declared the proliferation of misinformation regarding the virus an " infodemic". This label caused most social media sites to strengthen their policies relating to false information, but many misleading claims still slip through the cracks.


See also

*
Composition studies Composition studies (also referred to as composition and rhetoric, rhetoric and composition, writing studies, or simply composition) is the professional field of writing, research, and instruction, focusing especially on writing at the college leve ...
*
Computer-mediated communication Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. While the term has traditionally referred to those communications that occur via computer-mediated forma ...
*
Digital humanities Digital humanities (DH) is an area of scholarly activity at the intersection of computing or Information technology, digital technologies and the disciplines of the humanities. It includes the systematic use of digital resources in the humanitie ...
*
Digital literacy Digital literacy refers to an individual's ability to find, evaluate, and communicate information through typing and other media on various digital platforms. It is evaluated by an individual's grammar, composition, typing skills and ability to pro ...
*
Digital media Digital media is any communication media that operate in conjunction with various encoded machine-readable data formats. Digital media can be created, viewed, distributed, modified, listened to, and preserved on a digital electronics device. ...
*
Hypermedia Hypermedia, an extension of the term hypertext, is a nonlinear medium of information that includes graphics, audio, video, plain text and hyperlinks. This designation contrasts with the broader term ''multimedia'', which may include non-interacti ...
* Internet studies *
Media studies Media studies is a discipline and field of study that deals with the content, history, and effects of various media; in particular, the mass media. Media Studies may draw on traditions from both the social sciences and the humanities, but mostl ...
*
Technological convergence Technological convergence is the tendency for technologies that were originally unrelated to become more closely integrated and even unified as they develop and advance. For example, watches, telephones, television, computers, and social media ...
* Feminist technoscience * TechnoFeminism


References

{{Digital humanities Communication studies Digital humanities Internet culture Rhetoric